Firstly. No other shop would've came out/ gave me a quote to replace my Door lock actuator without…read moredoing their own diag/ charging big fees. Mick on the other hand trusted my judgement, gave me a very reasonable quote to come out and replace it. I went ahead and scheduled with him for the day after my part was getting delivered and he came out first thing and KNOCKED it out within 2 hours completely done. Mick was super fast, respectful, professional. I highly recommend

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

I had a fender bender and didn't want to involve my car insurance and I also didn't want to go to a…read morebody shop where they would charge me a fortune to replace parts. I went to Nextdoor Neighbor to get recommendations. I ended up at The Dent Whisperer and boy am I glad. I couldn't believe what a good job he did. He estimated it would cost $300. I took it to him to work on, killed time in an excellent restaurant (check out their Mac and cheese). Tom called me when it was done. He said he fixed it in less time than he estimated and charged me $275!

If you have a dent on your vehicle. Even one that others say they can't fix take your vehicle to…read moreTom. He does great work and truly is a master. I was quoted "Tesla tax" on my son's Tesla with a small dent. Tom didn't do that. He quoted me a fair price and did the work. It's flawless. I will take all my vehicles to him when I need a dent pulled. 5

Mike is by far the most honest and caring mechanic around. His small team of guys has always taken…read morecare of me whether it's a classic car or one of my new rigs. He treats me like family and I trust him and his work 100%. Will always refer people to Mike!

This place left a lot to be desired. I was treated like an unwanted customer. Paid these guys to…read morerepair and charge an AC system. It blew cold for part of a summer then stopped. These guys will not answer my calls or return any voice mails. I own a business and would never leave one of our customers hanging the way they did to me. What comes around goes around, you did this to me and now I gift you with a public review.

I started off with several quotes for a brake job on a 2021 Nissan Sentra. Spencer reached out…read morewith one and after reading his reviews, I chose to work with him. He let me know he was licensed, certified and insured. Once he mentioned this, I did ask a few of the others that sent me a quote if they were and suddenly, they became unresponsive. Spencer took the time to explain what my car needed, the time, and the cost. He updated me every step of the way. I asked him for quotes on a few other things my car will need in the future and again, he provided quotes for each and detailed the process and what his work included. Spencer has my business for life. I have already recommended him to several family members and they are eager to work with him.

Had pads/rotors replaced on my 2019 4runner. Second car I have had Spencer work on. Upfront…read morepricing. Shows up on time. Quality Work completed quickly. Can't recommend Spencer enough.

I came in with the intent to only replace one tire but with further inspection was recommended to…read morehave all 4 tires replaced on my 4 runner due to the inside of the 3 tires I was not planned on replacing going bald. I was baffled to be informed of this especially since we just had our car serviced 9 days ago at Titus Will Toyota for a full service, I informed them of my concerns about the car driving and if they recommend I replace all 4 tires or just the one with the spare; long story short Titus will said only the one tire not 4. 9 days later, I come to discount to get the one tire done just to be told it is highly recommended to change all 4 due to the baldness of the tires. At first, I'm not going to lie, I always feel like coming into repair places they're always trying to get the most of my money, so I heavily questioned Casey on his reasoning on why I needed to replace the tires and to my surprise, he was able to show me proof and had me get down on the tire level like he did so he could show me in person instead of just photo of how the tires look on the inside. The inside was getting near bald despite the rest of the tires looking fine so I'm glad he thoroughly had assessed my tire because this could've been very bad if those tires were to give out or fail while I'm driving, let alone breaking with my toddler in the car. Casey was able to get me a better deal on replacing all 4 of my tires and still ensured the tires I got were to the highest standards I need for everyday use. Overall very thankful and happy with my service here. Also side note: I believe his name is Kohl or Kolby(?) anyhow, a customer had come into the discount tire and kind of wasn't being the nicest with him, but despite that he remained calm and tried to explain everything to her. She still was pretty upset and told him that she didn't like the way he was talking to her (he never changed his tone, honestly if anything this dude was killing it with kindness) and even at the end when she was like "no I want you to look at my vehicle" he still said "okay, just please drop of your keys and we will take a look. Thank you". I commend his professional a lot.

When it comes to tire service I would recommend this tire chain over all others…read more I have been going to Discount Tires for years and have no intention of going anywhere else. They offer free air check and very reliable prices for their tires. I always buy the road hazard insurance because it offers peace of mind. If you drive a AWD vehicle and have an issue with one tire this plan really makes a difference. I f your tires are 3/32 different between your other tires and a new tire you need to replace all of them on a AWD vehicle If you bought the tires warranty you're able to get them all replaced. That's total customer care and support. I usually make an appointment for tire rotation which are free and it prevents me from spending hours waiting Amazing experience and service.

This is the only mechanic I've ever wanted to pay more money than I owed. Neil is such a stand up…read moreguy and they made my WRX sound better than it ever has. These guys are great and don't mess around. If you want your car to be in safe hands come here.

Had exhaust leak. Dealership told me replacing exhaust system with OEM was not worth the cost and I…read moreshould go to a muffler shop to see if it can be repaired. Topgun said there were too many leaks to repair but I got a quote for custom exhaust. Also shocks and struts were recommended because I had very minimal wear of original shocks/struts and recommended I get them done together for a discount. The new exhaust caused a check engine light and I had to go back to topgun to have that cleared. Welds on the custom exhaust are the worst looking welds I have ever seen and 6 months later I am already having leaks. The sway bar was not reconnected properly and broke (had another shop fix that). The shocks and struts were so cheap that they are already falling apart. Prices are cheap but so is the quality.

Made appt for oil change a week early. Arrived 30 early and dropped off my car…read more After waiting almost 4 hours, I returned and found the car had not moved. Took up most my day and bothered a friend for a ride, taking up his day. I left without getting the service. Disappointing and unacceptable! First time I've had an issue there in 3 years

I had an appointment at 9 in the morning for them to inspect my car. They told me it would take 2…read morehours to assess my car. I told them I needed it looked at today as I just bought the car the day before. They told me it should be done by early after noon. After 6 hours I finally called them and they told me they wouldn't be able to get to my car today due to short staffing. This is something that needed to be told to me this morning when I dropped it off. After I made it clear they needed to look at it, after an hour I went down there and they had just finished. I will never bring my car back here. If they could improve how they talk to their customers and how they handled things I would consider coming back.

Very satisfied with customer service and quality. They took great care of my 2006 BMW X5 after a…read morecollision. They handled most conversations with my insurance company and the rental company as needed. 10/10 would recommend for value and services.

Integrity. Quality work and fairness…read more Been going for over 15 years and will keep coming because finding honest and competent isn't always easy when finding someone to work on your car. Had oil change and asked to inspect. No charge for inspection. With so many raising prices stating inflation or tariffs my costs were a mere 8 bucks more than same month last year. They were quick gave me a list with how pressing other matters were. AND let me know Nothing was immediately pressing. Find another mechanic that is that honest.