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    El Cajon Ford

    2.8 (498 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 2 weeks ago

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    He knows I was talking about Ford of El Cajon right?
    Kellie C.

    Bobby Bobby Bobby, I understand the person who replied to me is not Bobby. It would not help to reach out to another random person to help. They keep replying to bad reviews to reach out to clear it up, yet they do nothing. Bobby(whoever it is), you need to quit commenting like you're going to take care of anything. It's tiring. I'm not going to contact you. The last time I tried(my review last year or so), you were conveniently in meetings all week. Lol In my last review, I mentioned the confusion about Leon texting me about a fuel injector recall. I basically called him a liar. I apologize from the bottom of my heart. He was right. Leon knows his sh*t Bobby. You guys play too many games there. I hate going there. Look what I got in the mail today. It's dated July, yet I just got it yesterday. Perfect. So I have a lemon car. 2020 car with so many recall issues. Bobby sucks

    Hybrid Maverick
    Ed M.

    Had a good experience here test driving a Ford Maverick and getting info on the truck. The sales person was friendly and gave me the rundown on the truck as I test drove it. If I end up getting a Maverick I'd likely come back here to buy one.

    Body panel not lining up
    Todd B.

    EDIT: Per the comment below I called and left a message with Bobby at around 1pm today. At 4:45pm I received a call back from someone else saying that the Owner of the dealership is unwilling to work towards any resolution. Not sure why I was asked to reach out, just to be told no. Was it to look better in the comments? Offer to do something they are not willing to do? I bought from out of state. The salesman and sales manager were nice, but it was hard to get calls back quickly during business hours. The owner however is unwilling to do the right thing. I saw a car online using car edge and it had a single picture from the front of the car uploaded. I did eventually see some photos briefly on the ford website before calling to get some info. While on the phone we ended up coming to terms and he said he'd hold the car for me and work on some paperwork. While I was waiting to see the paperwork I tried to inspect the car a little closer by looking at the website and the car was gone. I asked for pictures and they sent me new pictures and videos with the rear hatch and all the doors open. When I was shipping the vehicle the carrier took pictures and that was the first I could see there was damage to the hatch like it had backed into something at some point despite them showing me it had never been in an accident on paper. There was a dent on the back hatch and the bumper was not lined up correctly with the tail light hit that was hard to see from a distance. This was surprising since they advertised the inspections it went through to be blue certified. It appeared to me that they seemed to purposely keep the damage out of the photos they sent me. They always took pictures with the hatch open and I didn't think to ask to check for damage on it. It definitely seemed odd how quickly they took the pictures off the website and would only send me pictures that wouldn't show the damage. The sales managers and sales person seemed to understand my frustration but according to them the owner was unwilling to make it right. Maybe not a problem if you buy in person but I'd be very cautious on relying on them to be honest and make it right after they acted somewhat shady. And it sure seems like the owner knows the game they are playing when he responds "the pictures were on the website for you to see." Despite them removing the post quickly and not sending the posted pictures when I requested them. Instead took new pictures that concealed the damage. Then had the nerve to ask me to send pictures of me with the car for their website.

    My F150 I bought from El Cajon Ford!

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    11 months ago

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    4 months ago

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    9 months ago

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    Bobby M.

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    2 years ago

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    2 years ago

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    9 months ago

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    9 months ago

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    2 years ago

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    Bobby M.

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    8 months ago

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    2 years ago

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    2 years ago

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    Bobby M.

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    7 months ago

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    3 years ago

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    Bobby M.

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    1 year ago

    Always great service. Competitive pricing. Very clean. Happy with the new developments and modern looking construction.

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    1 year ago

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    4 years ago

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    2 years ago

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    5 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    Page 1 of 13

    Ask the Community - El Cajon Ford

    Review Highlights - El Cajon Ford

    Bobby Morales, Rick and Luis's manager, got me up and going with the gadgetry inside the vehicle.

    Mentioned in 15 reviews

    Read more highlights

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    Supreme Auto Repair - Thank you Yelp

    Supreme Auto Repair

    (222 reviews)

    Amanda, sam, manny, thank you very much. When all the other shops I contacted regarding the issue…read moremy sunroof said "we don't service it" you said "We got you!!!" Thank you so much for your hard work and dedication, even when we hit delivery hurdles, AWESOMENESS is all I can say. You've got a customer for life!!!

    I brought my vehicle here at the direction of my warranty company for a squeaking noise in the…read moresteering wheel. I dropped the car off at 8:30 a.m. and was told by 2:00 p.m. that the issue was diagnosed as a clock spring and repaired. Upon picking up the vehicle, the squeaking noise was immediately present. I returned to the shop, where the technician sprayed WD-40 into the steering wheel area. The noise subsided for approximately one week and then returned. I contacted the shop again and was instructed to bring the vehicle back. During this visit, I also requested an oil change and tire rotation. I was then informed that my vehicle had an oil leak and that the upper control arms needed to be replaced, which they claimed was the cause of the steering noise. After picking up my vehicle a week later, the squeaking noise was still present. I documented this on video and immediately notified the shop via phone and email. Due to it being Christmas week, I brought the vehicle back the following Monday. Before I was able to do so, while backing out of my garage, I heard severe metal-on-metal grinding, as if the vehicle were coming apart. This noise had never occurred prior to this shop working on my vehicle. I immediately contacted them and was told that other components may need replacement and that they were not responsible. Additionally, after their tire rotation, my custom Range Rover valve stem caps were removed and replaced with mismatched, rusty caps (one was missing entirely). The wheel lock key was left loose in the trunk, and the spare tire cover was not reinstalled. Given the severity of the situation, I filed a formal complaint with my warranty company. They ultimately approved a diagnostic inspection at the Range Rover dealership. The findings were extremely concerning. The dealership documented negligent workmanship by Supreme Auto, including: Bolts not properly tightened Missing fasteners Components left loose As a result, the brake dust shield was dangling and a bolt was rubbing against the rotor, damaging the brake pad and sensors and creating a serious safety hazard. The dealership further confirmed that the original steering wheel noise was caused by a foam component on the steering shaft that required lubrication -- not a clock spring, which Supreme Auto billed and was paid for. To restore my vehicle to a safe operating condition, I am now responsible for $2,967 out of pocket. I provided Supreme Auto with dealership videos, documentation, and reports. Despite this evidence, they offered only $463 to "tighten bolts," while claiming they did not perform brake work. While that is true, the issue was not brake service -- it was improper reassembly and failure to secure critical components affecting steering and braking systems. For the record, my brakes were inspected in August, and this vehicle is not driven daily. Thankfully, my warranty company has since removed Supreme Auto from their approved network. I hope this review prevents others from experiencing a similar situation. All I requested was that they take responsibility and pay the dealership directly to correct the unsafe conditions created by their workmanship. They may deny responsibility, but the evidence -- dealership video, written report, and another independent mechanic review -- clearly documents the cause. This is not acceptable or ethical business practice

    Ed Hanson's Muffler Service

    Ed Hanson's Muffler Service

    (318 reviews)

    We have a older suburban that has been sitting idle for years. Occasionally we round start it and…read moredrive it down the street, but now we need to use it. The check engine light was on so we couldn't smog it. Took it up our mechanic in Santee and they found a problem with the catalytic converter. They said one side was bad and recommended Hanson's to get it fixed. I called Hanson's and was able to get an appointment for the next day. While the car was there they found another problem that was an inexpensive fix. They were able to install the cat and make the other fix the same day. Overall I am very impressed with the work, service, and advice/direction I received from Hanson's.

    1 Star - Would Not Recommend…read more I went to Ed Hanson's Muffler for a simple resonator/muffler delete, basic exhaust work. This shop used to have a solid reputation, which is the only reason I chose it. Unfortunately, that no longer seems to be the case. I arrived when they opened and clearly explained that I did not want to be stuck there all day. I don't live close by, and I needed to pick up my daughter from school later. I specifically told them I was completely fine dropping the car off and coming back once it was finished if the job was going to take a while. They laughed and said that wouldn't be necessary, and that they'd be in trouble if a job like this took that long, implying it would be done quickly. Instead, the work dragged on for most of the day. I was repeatedly told it was "almost done," which kept me waiting there instead of leaving. Had they been honest upfront, I would have left and returned later without any issue. During this time, the employee working on the car moved extremely slowly, frequently stopping to socialize, smoke, eat, and take extended breaks. There was no sense of urgency and no respect for my time. Because of this, I nearly ended up late picking up my daughter from school, which was exactly what I was trying to avoid by offering to drop the car off in the first place. To make matters worse, the final result was disappointing. The piping looks sloppy and unprofessional, like basic budget muffler work, yet the price was unreasonably high for the quality delivered. Ed Hanson's may have been a respectable shop at one point, but based on my experience and many others now a days, that standard is no longer there. Don't waste your hard-earned money or your time.

    El Cajon Ford - autorepair - Updated June 2026

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