Cancel

    Open app

    Search

    El Pollo Loco

    2.0 (219 reviews)
    Open • 9:00 am - 10:00 pm
    Updated 3 months ago

    Order El Pollo Loco Takeout or Delivery

    El Pollo Loco Photos

    Business Info

    From this Business

    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Dogs allowed

    More like El Pollo Loco

    Recommended Reviews - El Pollo Loco

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Shredded chicken & cheese bowl.... but they forgot the cheese.... 92% of the time something is missed. Check your order BEFORE you go!
    Jennifer F.

    Got the shredded chicken & cheese bowl but they forgot the cheese. 92% of the time something is missed, whether it's utensils, part of the order or ingredients. Today the cheese & the utensils were missing. Check your order BEFORE you leave.

    Hair I pulled out of my salad
    Lorisa R.

    Today I ordered the double chicken tostada, which was good until I found a hair that was not mine in it. Grossed me out, threw it away, and I'm still hungry ;( Not to mention no one wants to help people at the register. I just can't give you more than 2 stars... sorry.

    No toilet paper
    RickandJulie J.

    This El Pollo Loco is nasty. Dirty bathrooms, no toilet paper, no paper towels and overflowing trash cans. As a tired hungry traveler you'd think they would have some cleanliness to accommodate your needs. Nope, not this place. Have some pride with your business. It was also 3 pm when we came in so no lunch or dinner rush. We ordered salads and they were mediocre from the bag. Salsa bar closed, which may have been a good thing! We won't be returning to this location ever again.

    the interior of a restaurant
    Harold S.

    I'm a big fan of El Pollo Loco because they offer delicious healthy food for a modest price. I stop in at various locations from time to time wherever I might be. This particular location is fairly typical for the chain. It's certainly not one of the nicest, but it's also not one of the worst. They have a reasonably good size number of tables for inside dining, but they do not offer any outside dining. They do have a drive thru. If you are arriving by car, the place is a little hard to find as it's tucked in right next to a freeway onramp, so you cannot actually enter their parking lot from Los Posas Road without first going through the Carls Jr. parking lot.

    This taco really sucked oily and very dry little meat inside & the cost for each taco is ridiculous.
    Priscilla M.

    Unsatisfied with El Pollo loco did it again serving small amount of protein to their meals. Wish I would of took more pictures to show how thier chicken is so skinny and small when I came before. I thought I would give them a chance to see if they change thier stingy habit of giving very little food. Now I learned they have not changed.

    See all

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Aij T.
    1
    20
    0

    13 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tomás G.
    67
    307
    8

    14 years ago

    I like the chicken and it is pretty convenient, it is a little out of the way but the drive thru service is pretty good.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    OMGosh this place is so unorganized and the food is so over cooked. I've been spoiled by other El Pollo's, so much, that I will not return.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Do not eat here. Wait time very long. They run out of food during lunch hour. Poor customers service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 6 of 6

    El Pollo Loco Reviews in Other Languages

    Ask the Community - El Pollo Loco

    Review Highlights - El Pollo Loco

    “Oh yeah, and Veronica had such a lovely smile, it would've been impossible not to feel welcome.”

    Mentioned in 3 reviews

    Read more highlights

    Verify this business for free

    People searched for Mexican 30,528 times last month within 15 miles of this business.

    Verify this business

    Chipotle Mexican Grill

    Chipotle Mexican Grill

    2.2(213 reviews)
    0.4 mi
    •$

    I had never felt so uncomfortable entering a restaurant. I went to this Chipotle with my son and,…read morefrom the moment we crossed the door, an employee named Victoria started laughing while talking to another colleague. His attitude was so obvious that it made me feel humiliated and completely uncomfortable. It is unacceptable for someone who works in customer service to make customers feel judged or ridiculed. No matter who enters through that door, everyone deserves to be treated with respect and professionalism. Victoria's attitude completely ruined our visit. I never expected to receive such treatment in front of my son. I sincerely hope that management will take action on the matter, because no one should leave a restaurant feeling this way. This has been one of the worst customer service experiences I've had and, for now, I'm not going back.

    I wish I had read these reviews before I ordered food from this Camarillo Outlet location. I hadn't…read morebeen to a Chipotle in about 3 years. I used to enjoy the food at the one in Valencia when I used to live there. So I decided to order a bowl from this Chipotle via Uber Eats for pickup, because I had a credit on there. Bottom line, I had a bunch of rice and bean and barely any chicken! They covered it up with globs of sour cream so you won't notice that you got stiffed for the meat. I'm supposed to be on a high protein diet and this was a bowl of carbs. It was not like this 3 yrs ago at the Valencia location. I see that lots of other people have complained about this same thing. Obviously they don't care because nothing has changed. I'm so tired of getting ripped off everywhere you go. I should have just stayed home.

    Photos
    Chipotle Mexican Grill
    Chipotle Mexican Grill
    Chipotle Mexican Grill

    See all

    El Pollo Loco - mexican - Updated September 2026

    Loading...
    Loading...
    Loading...