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    El Pollo Loco

    3.3 (131 reviews)
    Open 10:00 am - 10:00 pm
    Updated 3 months ago

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Good for kids

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    Recommended Reviews - El Pollo Loco

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    Nancy R.

    El Pollo Loco use to be one of my favorites!! They no longer grill over an open flame that gave the marinated chicken a fantastic flavorful with the skin a golden fire roasted taste. The chicken used to be tender and juicy. Now- the chicken is flavorless and so dry you could barely swallow it. Very disappointing!! They still have friendly service.

    Miguel R.

    So although not the pollo loco I remember as a kid. They still have the tortillas and the citrus flavor on the chicken. Not a flavorful as I remember from 25 years ago but still better than others. The churros oh wow I couldn't stop eating them even after I was full.

    Chicken nachos
    Jessica A.

    El Pollo Loco was close to the hotel where I was staying. I was hungry after traveling al day and opted for this place instead of the McDonald's next door. I was warmly welcomed by the friendly person at the register. While the nachos were a big portion and overloaded with toppings the meat and beans were sooooo salty that I tried to scrape most is them off. The chips and guac were good, but overall the food was too salty for me, The restaurant itself needs a good deep cleaning and one of the beverage dispensers needs to be repaired. Dont anticipate a return visit.

    Food :)
    Bruce G.

    Whitney was very friendly and provided great service. Food arrived quickly and was freshly prepared. Atmosphere is similar to many casual/fast food dining rooms, but the decor is a little nicer than many fast food dining rooms. Good for families as they have kids options as well.

    Me enjoying a family combo with my brother!!

    The food here in El Pollo Loco is amazing, great costumer service by Edward De Leon Galvan He should be manager Best employee ever The ambiance here is just like being at home I love this place

    Chicken on the grill in a very clean looking kitchen
    Ralph B.

    Good Fast Tex-Mex Chicken I don't write many reviews of fast food, but I thought El Polo Loco deserved one. I can best describe this restaurant as efficient, tasty chicken with a Tex-Mex flair. Of course you are not going to get fine dining quality food here, nor did I expect it. But what I did get was a friendly staff, quick service and very tasty food. I typically get chicken rather than beef at any Tex-Mex restaurant so this place is right up my alley. If I am ever looking for a quick lunch, I can now add El Polo Loco as one of those choices to look for. One thing that particularly impressed me was how clean the kitchen looked and that there were rows of chicken being grilled fresh. So much better than some fast food restaurants that get all of the meat in bags to be reheated later. I think the cooking grill preparation is one reason that it tasted fresh and moist. My choice was the Tinga Burrito. Just the right size and filled with fresh ingredients. I can't give a fast food place 5 stars (sorry, just can't do it) so the 4 star rating of very good is my highest fast food rating. And that is what we all want from fast food, isn't it, very good?

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    4 years ago

    Always have to stop on the way hone when going to Dallas! Can't wait until they build them in OKC!

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    5 years ago

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    Jessica B.

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    4 years ago

    Ordered the family feast, didn't receive our salad also only received 2 or the 4 churros, food was great but double check your order!

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    4 years ago

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    6 years ago

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    Jessica B.

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    8 years ago

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    Melissa A.

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    4 years ago

    Greatest chicken of all time! Everytime we come it's hot and fresh and ready to eat! Not to mention the churros!!

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    9 years ago

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    7 years ago

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    Jessica B.

    Thank you, Lon!

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    9 years ago

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    10 years ago

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    5 years ago

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    Jessica B.

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    10 years ago

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    7 years ago

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    Jessica B.

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    7 years ago

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    Melissa A.

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    5 years ago

    Great burritos in ever! Every time I drive through this town I have to stop here. I love the vegan burritos.

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    5 years ago

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    Jessica B.

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    7 years ago

    I personally have never had a bad meal at Pollo Loco! I love their bowls and burritos. Good place to go.

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    Jessica B.

    Thank you, Paige!

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    5 years ago

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    Jessica B.

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    5 years ago

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    Jessica B.

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    8 years ago

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    Melissa A.

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    8 years ago

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    9 years ago

    I've ate here a couple of times. Thought the chicken was pretty good. Prices were reasonable.

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    7 years ago

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    Jessica B.

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    7 years ago

    Yum. Loved this place in Ca. Love that its in Texas. Healthy chicken and avocado salsa. Their Mac and cheese is amazing. Try it!

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    9 years ago

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    6 years ago

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    9 years ago

    Dry tasteless chicken. Dry dry dry. So dry it's hard to choke down. Even the dark meat was dry. You have to be loco to eat here.

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    9 years ago

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    10 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    9 years ago

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    8 years ago

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    10 years ago

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    7 years ago

    Good food and great people!!! Stopped here on our way home from the hospital and as always, very good

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    Dave's Hot Chicken

    Dave's Hot Chicken

    3.4
    (23 reviews)
    0.2 mi

    Wow! That is delicious! My husband and I shared the #2 slider meal. We got one hot and one extra…read morehot, and thank God they labeled it. We also got 3 hot mozzarella sticks and oh baby that's deliciously spicy. Cheese pull is real and it's so good. The outside is crispy and crunchy and the cheese is rich and waiting to be dipped in Dave sauce. If you don't like spicy this isn't the place for you. The spice for the hot is perfect for me and my taste. How can I explain the heat level. So chick fil a spicy is like a 2 for me, this is like a 5 for me. I tried my husband's extra hot and wow that is good but it's a little spicy for me, I would rate that an 8. Don't let the size fool you, this sandwich is very filling. This sandwich was paired with slaw and pickles and omg I love it. The slaw isn't powerful but needed to balance the heat and the pickles are so good that I'm asking for extra next time. The pickles are not like other pickle brands I've ever had. The brine taste isn't powerful but just perfect. The meal came with fries but I passed on that because my husband dumped the sauce that came with it and I hate that. But the sauce is definitely worth the dipping, i can't compare it to anything but ask for extra . We took it home because we had been out for awhile and it was still delicious. Try it out, it's on my rotation for fast food chicken meal.

    Overall I've stopped in twice & both twice I had to deal with the same unhappy cashier who can't…read moreget even orders right. The food is good. Every time I have stopped in the location, the workers looked like they didn't wanna be there so I'd definitely recommend going anywhere else for better ambiance, better food, & better service.

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    Dave's Hot Chicken
    Dave's Hot Chicken
    Dave's Hot Chicken

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    KFC

    KFC

    1.6
    (61 reviews)
    2.1 mi
    $

    This location is very convenient to get to, but we rarely come here because we have had a lot of…read morepoor visits. In fact, when I came here last week, it was out of desperation because I was starving and it was the closest drive thru at the time. When I say desperation, I mean it, I had gone over 13 hours without eating, was light headed and basically only willing to eat here for survival. In the past there have been frequent visits where the wait was extremely long, they were out of the ordered items, but didn't inform us until after we paid, and one time when my husband received raw chicken. I didn't know this was possible, I had assumed that all the chicken was pre-cooked and then frozen and then went in the fryer. This is the case with things like the tenders, but on that visit, they told him they were out of what he ordered and asked if they could sub out different chicken on the sandwich, therefore, I can't recall what piece specifically wasn't cooked correctly. For this reason, even when I came here out of desperation, I will only order the tenders. I got a $5 box and the wait was very reasonable last week, perhaps they have fixed their staffing issues. Service was adequate, not great, but not bad either. For this reason, I am glad I came to see improvement on their part. The food is a good, cheap price, but the quality doesn't inspire many return visits. The tenders were pounded flat this time and were very stringy. I have had better tenders from this location, so this is a consistency issue. The mashed potatoes were drowned in gravy, but still managed to be tasteless. They do a damn good biscuit though! The fries are thick wedges and are usually seasoned nicely, while being soft in the middle. Those two items are usually spot on and are safe bets to order. There was a cookie, but I didn't get to try it, my husband took it. :( I'm going to guess that the cookie is probably a safe item also, as he didn't complain. Since this location is showing improvement on service and wait times, I'm going to say there is probably hope for them yet. However, my rating is an average of multiple visits (a very kind average in my opinion) and they will need to perform better on a regular basis to get to a 3 star rating and earn visits from me that aren't out of desperation.

    Waited over 30 minutes for food at the KFC on 380 in Denton, and the experience was frustrating…read morefrom start to finish. The restaurant appeared severely understaffed, and it felt like all priority was being given to the drive-through while customers inside were largely ignored. When we politely asked about our order status, one employee simply stared at us and said nothing back. To make matters worse, the same employee was later seen aggressively swinging a bag while taking an order out to a drive-through customer who had been waiting. I understand places get busy, but communication and professionalism still matter. Long waits happen, but being ignored and watching employees behave carelessly with customer food is unacceptable.

    Photos
    Less than half full family size coleslaw orders.
    Less than half full family size coleslaw orders.
    Got a kick out of the quotes from "The Colonel."
    Got a kick out of the quotes from "The Colonel."
    Clean and safe. Friendly service and very quick.

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    Clean and safe. Friendly service and very quick.
    KFC

    KFC

    2.1
    (36 reviews)
    3.6 mi
    $

    This review is because of a petty manager. Snippy, short, frustrated due to rush and me asking for…read moreextra pickles when picking up my order. If it's 15 minutes past when my order should have been ready, give me pickles and let me go instead of making me wait to now pay 1.08 for some pickles, 5 slices of pickles. Instead you took more of your own time and got this poor review from me. Get a new manager that can run a rush without becoming overwhelmed and petty.

    KFC at 1516 Teasley Ln, Denton, TX 76205…read more I do want to give a shout out to the cashier "Ms. Mynor" because this is who this review is about below. First I'd like to start this review off by saying everyone has a bad day every now and then. I have purchased food at this KFC multiple times in the last couple months and what I've always noticed is they were pretty fast with their service. Also I noticed there is somewhat of a language barrier cuz it seems a lot of people speak Spanish as their primary language and English may not be their first language. That being said I've always been treated friendly and kind and appreciate it as a customer. Today there was a lady in front of me and she was having a bad day. She was not getting the service that she felt like she needed and wanted to express her feelings to the corporate office. At the same time she was trying to run off the customers that were in the building and I felt the staff held their composure very well and did not get disrespectful towards the customer at least while I was there and the lady left the building right before I ordered my food. I placed my order and got service that I needed without any problem or any anger from the employee who had already been in the situation before time. This gets a kudos from me because a lot of people might have had an issue with how the other customer was talking to them and they held their composure very well. I truly appreciate this type of customer service. Because if they had done anything negative I may have never come back to this KFC again and might have been discouraged from going to another KFC and not eating this delicious chicken . Also the new potato wedges are back and they are way better than they were before and they were fantastic before. This is the main reason I was there today . I love the potato wedges and I love their coleslaw . So getting to the food part of the review. It is KFC you're going to get what you're going to get because it's KFC but they do have some phenomenal deals as of 2025 and that's probably one of the reasons I'm back eating at KFC. Because of the deals and the potato wedges. Lol

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    KFC
    KFC
    KFC

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    Chicken Express

    Chicken Express

    2.2
    (60 reviews)
    5.1 mi
    $

    When I'm in town I make sure to always stop here and order food. I usually go through the drive…read morethru, but yesterday I decided to go inside. When I walked in two families were dining, a few couples waiting for their food, and a woman in line ordering. The restaurant has great natural light. I was not greeted when I walked in. The dining room was not the neatest. Customers weren't cleaning up after themselves at tables, employees weren't wiping down the tables or sweeping the floors. There were straw wrappers left by the drink station along with drink spills by customers. The women's restroom was nasty. Someone had urinated on the floor and put tissue over the mess. When I got to the register there were two middle aged men, (who were store managers, because I asked) tending to the register. They were not friendly at all. They acted as if I was invisible when standing there waiting to place my order. They never said, "Sorry for the wait. Someone will be with you shortly." or "Hello." I patiently waited and looked at the menu until a nice college aged male came and greeted me. He was friendly, kind, and patient. The receipt said his name was Zachery. I hope he was checking out under his name, because I want him to know how great he was in this experience. He had glasses, dark hair, with a shaggy haircut. He was the BEST! Thank you for being kind and having great customer service skills. Placing my order was a breeze with Zachery, even after I forgot to add something originally. I ordered two meals and an a la carte item. The first meal was a 4 piece regular chicken tenders w/jalapeño ranch, okra, mashed potatoes, and a roll. The next meal was the 3 piece catfish w/tartar sauce, okra, and hush puppies. The a la carte item was a 4 piece spicy chicken strip w/jalapeño ranch and a roll. Everything was fresh, hot, and a large portion size. I always get their sweet tea when I visit. I waited about 8 minutes for my food. The staff working behind the counter all seemed young college kids. They were working hard cooking and prepping orders. Great job to them. Despite the dining room/bathroom cleanliness and store managers lack of customer service; the food and Zachery made the experience better. I would definitely stick to the drive thru on my next visit as it is quicker.

    Where do I begin? I went to the drive-thru and I ordered a number one combo. That number one combo…read morecomes with four chicken tenders, gravy french fries and a drink. When I place my order I stated that I wanted an extra gravy to go with the combo. I get home and lo and behold there are no french fries so I called the restaurant to ask if I could get a refund on the fries since they weren't in the box. The guy on the phone stated that the extra gravy was my side so I explained to him that I ordered a number one combo with an extra gravy because the combo already comes with a gravy. So then he tried to get tough guy with me and I said don't worry about it we're done! Do not ever go to this location to order food because of that guy! I want to add that the young lady that work the drive-thru was extremely pleasant, friendly and handled the food with care when she handed it off to me.

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    Chicken Express
    7piece combo
    7piece combo
    Chicken head

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    Chicken head

    El Pollo Loco - hotdogs - Updated June 2026

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