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    El Pollo Loco

    2.0 (97 reviews)
    Open 9:30 am - 10:00 pm

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

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    Rosa C.

    If i could i give 0 stars, i would. I came up drive through at 9:50pm, drive tru is open, but they were already cleaf ning, when I came to the window they completely ignore us. Why do they have closing hours at 10pm when they dont respect that

    J H.

    I've been going to EPL for over 20 years and this pains me to write... it used to be sooo good here! Now...wow. The quality has taken a real nose dive, while prices increases... ordered a 10 pc, came with a side or rice, which use to be a signature item. Was very flavorful; now, it's crunchy and extremely bland; no seasoning at all! Tortillas stuck together and dry; avocado salsa used to be amazing but now, it's a hit/miss... either flavorful or green water... and their pico de gallo used to be so good... now, it's only crushed tomatoes... where's the onion, pepper and cilantro on the minimum...??? The chicken is not as flavorful either & the bowls are small. Lastly, the Cilantro Lime dressing has neither cilantro nor lime... such a bummer... $49 & not even enjoyed...

    Greg F.

    The original pollo bowl was marked as $5 but actual price is $5.59 (and no I did not get the combo). The cilantro was bad; it was all decayed and black. The rest of the meal was ok till I bit into the chicken and realized it was still pink inside. I often go to El Pollo loco when it's around me, but I think I will skip this one.

    Dining closes at 9pm and Drive thru at 10pm

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    9 years ago

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    12 years ago

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    11 years ago

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    6 years ago

    Business owner information

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    Jessica B.

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    9 years ago

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    10 years ago

    Helpful 1
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    11 years ago

    Helpful 2
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    14 years ago

    Helpful 1
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    11 years ago

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    10 years ago

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    14 years ago

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    11 years ago

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    10 years ago

    Great management! Had a problem and Jorge the manager took care of it. Great service.

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    14 years ago

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    14 years ago

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    13 years ago

    My favorite fast food alternative - but this location gets my order wrong about 75% of the time.

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    Page 3 of 3

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    Review Highlights - El Pollo Loco

    I am especially fond of the green sauce, wich is sort of a watery guac and cilantro mix.

    Mentioned in 2 reviews

    Read more highlights

    Dizzy Bird

    Dizzy Bird

    4.7
    (475 reviews)
    8.0 mi
    $$

    Dizzy Bird is located inside the Mission Viejo Mall food court. It is one of the first places…read moreyou'll see in this food hall. We came on a Monday afternoon. The service could've been a little more friendly. The young guy working at the register didn't say much and didn't seem to really promote the menu, even after I told him it was my first time there. I was really excited to try the food here with my friend. I was in the mood for whole pieces of chicken and I'm so glad I chose the half chicken plate. The plate comes with two sides and there were a few options to choose from. I selected a side salad and roasted lemon garlic potatoes. I was trying to be a little more healthy. Otherwise, I probably would've chosen the french fries. The dressing on the salad was really good and all of the ingredients were fresh. I really liked the pickled red onions that came with the salad. The potatoes were alright. The plate also comes with a large soft pita. And the garlic sauce was just right with everything . The star of the show was the juicy and flavorful chicken.I enjoyed this lunch so much. I can't wait to come back!

    The staff needs extensive training. They seem to just read off the menu when asked about it. Our…read morefood waited on the register for 10 minutes, prompting us to pick it up. The service was terrible, which put a bad taste on my mouth and lowered my experience at Dizzy Bird. I highly recommend their other locations. L Staff.

    Photos
    Rotisserie Chicken
    Rotisserie Chicken
    Cali Salad with chicken
    Cali Salad with chicken
    Classic Bird

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    Classic Bird
    Chick-fil-A

    Chick-fil-A

    2.6
    (237 reviews)
    1.7 mi
    $

    I've been coming to this Chick-fil-A for years since I live nearby, and overall I've had plenty of…read moregood experiences here. The staff is usually friendly, service is quick, and the restaurant is generally well maintained. That said, there was a period where I received undercooked chicken on a couple of separate visits. To be fair, I haven't experienced that issue recently, but it definitely left an impression. As a parent, I now find myself pulling apart my kids' chicken before they eat it just to make sure everything is fully cooked. I continue to visit because the recent experiences have been much better, but food safety is something that sticks with you. I'm hoping those issues are firmly in the past because this location has otherwise been a reliable neighborhood spot for many years.

    I'm not sure if the management has changed at this location recently, but I'm honestly shocked by…read moreall the bad and subpar reviews. My husband and I were driving home from LA and thankfully it wasn't Sunday, because I had a mean hankering for Chick-fil-A. I mapped the closest one to the freeway on our route and landed on this location. Upon arrival in the parking lot we were both impressed by the ample parking spaces, despite it being around lunchtime. The woman at the register (red hair, I think her tag may have said she was the catering manager) was super friendly and funny. Once we placed our order and received our food (took less than 5 minutes), we chose a spot over on the astroturf because it was an incredibly beautiful day. There are two reasons I knocked a star off my review - the barstools at the outside tables on the turf are way too high, my legs nor my husband's weren't even able to fit under the table so we were perched awkwardly on the edge of these stools with our knees at table height. The second reason is that I didn't get one of the sauces I'd requested (and honestly I was too lazy to walk back inside to get it). Aside from that, our fries were hot and crispy, our sandwiches were freshly made and everything tasted great. It was a great lunch experience on a beautiful day, and we will definitely be back to this location again.

    Photos
    Chick-fil-A
    Chick-fil-A
    Chick-fil-A

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    Wingstop

    Wingstop

    3.4
    (159 reviews)
    1.1 mi
    $$

    This Wingstop location consistently delivers amazing service and great food. What really keeps me…read morecoming back are two of the guys who I believe are managers. I wish I remembered their names because they absolutely deserve recognition. They know me by name every time I come in and always make me feel welcome. It's rare to find that level of customer service these days, but they go above and beyond to make sure every visit is a great experience. If the manager sees this review, please let them know Emanuel says thank you they know exactly who they are! The food is always on point, but it's the people that make this location stand out. Keep up the great work!

    My eldest daughter and I were on our way out of the City of San Clemente after watching the…read moreChampionship Finals of the Select Medical Orange County Cup in June 2025. We found ourselves stopping by Wingstop located at Gateway Village Plaza. I love their Hot Honey Rub (HHR) flavor! So very addicting at every bite. This dry rub is a combination of honey, brown sugar, smoked paprika, garlic powder, onion powder, cayenne pepper, black pepper, salt, and ground mustard. Now you know why it is SO GOOD... sweet and spicy all in one! We walked in to order the wings. Ambiance was nice with colorful tables. Both restrooms are right in the same space as the dining area which I find odd. The gentleman who took our order was pleasant and accommodating. Thank you sir! I asked if they still have the 20 wings for $20. They sure did. One 20 for $20 please! I was allowed 3 different flavors, but I wanted all of them in HHR. I have tried their other flavors and nothing compares to their HHR. I am salivating as I'm typing right now LOL. Wait time was about 20+ minutes. They were super busy with walk-in and online orders so it was understandable. They did their best to get the orders out as quickly as possible. Thank you Wingstop! The wings were super hot and delicious. No compliants on the goods. However, I had 3 small gripes. Gripe #1... all 20 wings were placed in one tight box.... they could have separated 10 wings in one small box and another 10 wings in another small box. Gripe #2... there were too many drumettes and not enough wingettes (aka flats). I prefer more of the latter than the former. Gripe #3... some of the drumettes had open parts from the bone to the outside. I prefer my drumettes in fuller form. Hence, 4 stars! We will come back for more HHR wings the next time we're in San Clemente! Don't ever get rid of your HHR!! It's a flavor for life!!!

    Photos
    Wingstop
    Wingstop
    Wingstop

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    El Pollo Loco - mexican - Updated July 2026

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