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    El Pollo Loco

    3.0 (152 reviews)
    Closed 10:00 am - 10:00 pm

    Order El Pollo Loco Takeout or Delivery

    El Pollo Loco Photos

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

    Recommended Reviews - El Pollo Loco

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    This a part of eight pieces 8pc Fire-Grilled Chicken Family Meal cost $26 , sadly no energy to call and let they know.
    Ksiyah S.

    8 pieces family meal at 8:00 pm. After got back from the beach, no more energy to call and talk to them about how they work.. Sadly it used to be my favorite place with nice people.

    Chris Y.

    One thing I like about looking for keto friendly or protein rich meals is this place has wonderful offerings under 10 bucks manage to pick up the protein chicken bowl and the keto burrito... But my roommate and I instantly fell in love with the flavor the richness I love the avocados can't say enough. I found the staff to be a lot of fun it's obvious the store is really great everybody has a lot of fun working together and I enjoy just being part of the environment. Micaylah and Guadalupe were the most fun but everyone else made the experience great. when you go here give them a little time because these ingredients are fresh and they require special handling this is not something that you're gonna walk in and out of in five minutes but you'll find every minute of weight well worth a taste!

    The sign
    Alex Y.

    Why am I not surprised about the 3 star rating?, Because they are that. But, they are in my neighborhood and I'd like to support a hard working business to stay open. The food is El Polo Loco. Same everywhere. So, the reviews are for service. Yes, this place can improve.

    No avocado or anything else besides lettuce and chicken

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    5 years ago

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    Jessica B.

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    4 years ago

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    Jessica B.

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    7 years ago

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    Jessica B.

    Danielle, thank you so much for the kind words!

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    8 years ago

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    8 years ago

    Thank you Ellie for your kind customer service, much appreciated. You listen to my complaint believe that me and fixed it for me thank you.

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    Melissa A.

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    10 years ago

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    Melissa A.

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    7 years ago

    This is the worst customer service. Do not waste your money here. I waited 30 mins for a three piece combo.

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    Jessica B.

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    12 years ago

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    8 years ago

    Always pretty good service at this location, I drive past one because the parking lot is impossible, this location is the bomb

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    Page 3 of 4

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    Original Tommy's

    Original Tommy's

    3.4
    (428 reviews)
    2.1 mi
    $$

    I stopped by this Original Tommy burger place after seeing their Instagram deal on the chili double…read morecheeseburger. I haven't came to this place since my college days. I found parking easily in the private lot this place has. When I walked inside, they were not busy and I was the only customer. I asked about the deal and they honored it. I got the chili double cheeseburger, asked for no chili,onion or pickles on it. I also ordered fries and a pepsi. My food didn't take long to come out and I ate it inside of the place. I thought the burger was okay and the fries was fine too. It just needed a little more seasoning which they used to give before.

    If I could give this place negative stars I most definitely would…read more I miss Tommy's burgers, Bakersfield shutdown all locations. As I drove to Target I spotted it and stopped for the epic fries I grew up with. The fries have changed, the cut and seasoning is no longer what once was. I simply ordered fries and a large water with no ice. I was charged for the water as a regular drink and as I stated the fries sucked! The drive thru time to receive my items was ridiculous. I get change is good but this changed worked for the worst. I guess only good thing I can say about this place is that it is open 24hrs othet than that nothing else and their drive thru is shaped weird, it's easy to scratch a rim or your mirror if you not very careful.

    Photos
    Order up at Tommy's
    Order up at Tommy's
    Chili cheeseburger
    Chili cheeseburger
    Raspberry ice tea

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    Raspberry ice tea
    Beeps Fast Food

    Beeps Fast Food

    3.8
    (984 reviews)
    1.5 mi
    $

    Beeps is always a hit. This time it hit well…read more Beef sandwich I wouldnt call world famous but its solid. Recommend getting au jus on the side if youre feeling a little naughty. Chili cheese fries are either aight or hit mode. This time it was hit. food is made fresh and staff are always nice. Great spot. Oh and lets not forget about the retro vibes and the classic diner songs.

    I finally visited Beeps after passing by it countless times. We had eaten at the Simi Valley…read morelocation before and enjoyed ourselves so we wanted to come and try the original. We're so glad we did. We got lucky that when we came for dinner the parking lot was empty. Within about 20 minutes it was completely full with people just double parked waiting for someone to leave. This is a place that I think would best serve being able to walk to or get things to go to enjoy elsewhere. However, if you were to not dine in, you wouldn't be able to experience the very friendly and helpful staff. They're all running around taking orders, prepping parts of meals, and calling out finished orders, yet they do it with such a seamless rhythm and ease. Even when they were in full blown dinner rush mode the moved with a calmness yet urgency that I wish other restaurant employees could study. The customer service was fantastic. the interior is small, but fun. It's got the feel of a 50s diner with a mural of classic Hollywood figures. Booths and tables are a bit small, but clean and look well maintained. In all, it's a great, inviting place to eat. The food was very good. It's your classic diner fair. Nothing special but they offer everything from breakfast to sandwiches to burgers and Mexican food. Breakfast is also served all day (except for waffles much to my kids' disappointment isn't served during dinner hours). My kids tried the cheeseburger and loved it. My youngest devoured his hot dog and I really enjoyed my Ruben sandwich (though I wish I could've had it on rye bread). Honestly, my only real complaint about the food was that the fries were somewhat bland and everything felt about a dollar or two too much. Though, I will admit that is just the state of restaurants these days. I am no knocking them for that, just pointing out that this isn't really going to be a cheap meal. A tasty & filling one for sure, but not cheap. In all, you can tell why Beeps has been around for decades. It knows what it is and does it well. This is a place that can become a family staple restaurant. And with their huge menu, it would take a long time to get through everything which I love.

    Photos
    Menu
    Menu
    Quarter pound cheese burger
    Quarter pound cheese burger
    Sign along Sherman Way

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    Sign along Sherman Way
    For The Win

    For The Win

    4.4
    (659 reviews)
    2.4 mi
    $$

    These are the Best burgers The buns are soft but hold…read moretogether great! I will probably eat here every week

    I had a pretty frustrating experience ordering from For The Win today, which completely defeated…read morethe purpose of ordering ahead. I placed an online order through their website, and it quoted about a 25-minute prep time with a ready window around 2:56 -3:06 PM. I planned accordingly and even arrived earlier so I could pick it up fresh and avoid waiting. However, just five minutes after placing the order, I received a text saying it was already ready. That immediately raised a red flag, because if you're paying $13+ for a double burger, you expect it to be made closer to your arrival time, not immediately. When I arrived, the burger was already cold. When I brought this up, the employee I spoke with repeatedly said "it's not my fault" and pointed to someone else, instead of taking any ownership or even acknowledging the issue. It was a really poor way to handle a simple customer concern. Eventually, after some back and forth, the burger was remade, but I had to wait another 10-15 minutes. And ironically, it took longer to make it this time than it did after I placed the online order. But then now I wa stuck waiting defeating the whole purpose of ordering ahead. A manager eventually came over and was polite, but by that point the experience had already been frustrating. They also threw away the original burger instead of offering to let me keep it, which felt wasteful. On top of that, when I asked for a couple cups of water for my daughter, I was told I'd need to purchase a bottle, which felt pretty tone-deaf given the situation and didn't even think to offer me any anything for the misunderstanding and having to wait extra time now... The bigger issue here is the lack of coordination and communication. If you're going to quote customers a pickup time, especially for hot food, the order should be made accordingly--not immediately after it's placed. Otherwise, you're guaranteeing that the food won't be fresh when the customer arrives. Between the timing issue, the lack of ownership from staff, and the overall handling of the situation, this was a disappointing experience. I usually like the food, but the service and process today really need improvement.

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    Noon on a Sunday in Oct
    Noon on a Sunday in Oct
    Brussel sprouts
    Brussel sprouts
    Triple smash with bacon and jalapeños

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    Triple smash with bacon and jalapeños
    Western Bagel

    Western Bagel

    3.8
    (413 reviews)
    2.5 mi
    $

    Best bagels in the Valley if not all of SoCal. Factory fresh…read more!!! Used to hang out at Super Shops on Van Nuys Blvd.. Wednesday was cruise night, but would also go on Fridays and Saturdays. It was hard to decide whether to get bagels or go up the road to Hogly Wogly. Sometimes we would splurge and just do both. Then go cruisin'. Munch on leftovers all night. Good times. PS: Still cash only. It was entertaining watching the Millennials freaking out . Then looking bewildered when the cashier was counting back change. LOL !!!

    Western Bagel is truly an L.A. staple. I especially love this location since it's the closest to…read moreme, making it easy to stop by and grab fresh bagels on a regular basis. The bagels are baked fresh daily and generously loaded with your choice of cream cheese -- and they offer plenty of great options. The customer service is consistently solid, and the staff works quickly and efficiently. Beyond bagels, they have an extensive menu featuring a wide variety of sandwiches and fresh baked goods. My personal favorites are the turkey club panini and the pastrami sandwich -- you really can't go wrong with either. Highly recommend giving this location a visit if you haven't already. As others have mentioned, this spot is cash-only with no seating, as it's designed primarily for pickup and takeout. If you're looking to dine in, the Studio City or Encino locations are better choices.

    Photos
    You looking for a good bagel? You gotta come to Western Bagel!
    You looking for a good bagel? You gotta come to Western Bagel!
    Everything Bagel with Lox Spread
    Everything Bagel with Lox Spread
    You looking for a good bagel? You gotta come to Western Bagel!

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    You looking for a good bagel? You gotta come to Western Bagel!

    El Pollo Loco - hotdogs - Updated July 2026

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