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    El Pollo Loco

    3.1 (163 reviews)
    Open 10:00 am - 10:00 pm

    Order El Pollo Loco Takeout or Delivery

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    EL POLLO LOCO ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups
    Good for kids

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    Cabbage & bean burrito, being sold at $10 as a Guacamole Chicken burrito.  Complete waste of money.

    I hadn't been to El Pollo Loco for a long time & though I'd give it a try. Big Mistake. $10 for a tortilla full of cabbage & beans?! I ordered a guacamole chicken burrito. Barely could see any chicken, and I guess the small green color is supposed to be the guacamole. It's mostly cabbage & beans. Who puts cabbage in chicken burritos? Now I know why the place was deserted while the other drive-throughs were backed up with after school traffic.

    That's the receipt the charged me that amount for canceling the order in less than 2min..never recieved food or anything
    Omar G.

    Becareful when you order on uber eats. I ordered yesterday and the price was way too high so I decided to. Cancel in less than 2min now they charged me 39.99 because they said food was already made by the time I canceled..I called uber eats to let theme know about the incident the told me they can't do anything...so I asked theme can at least get a store credit and just hang up on me..just b3 careful when you order food from there and decide to cancel you have to cancel in less than a minute to not get charged.

    I also got coupons for next time
    Guadalupe S.

    Just went thru Drive thru and I actually forgot to order something so I decided to get off. I have to say I haven't seen a restaurant this organized. All Employees looked focused on their task and everyone had a great smile. I also saw management working which is rare you usually never see managers get involve and help their crew. Food was was great quality great portions was just perfection. Restaurant actually looked clean restrooms fid not smell like other places I've been too. Very satisfied

    If I pay seven dollars for a soup I expect the container to be full. I get chicken tortilla soup at many El Pollo's in the area- so I am only comparing to other El Pollo Loco's. I don't want to hear excuses that this is a fast food restaurant. I pay for my food and I get great food at other places. They are very chintzy on portions here and my double chicken Pollo bowl only had enough chicken for a regular Pollo bowl. I have gone here several times and they are not consistent. Their soup is bland too- so I guess they are not putting as much sea in it as other places do Now they've changed the soup base at all El Pollo Locos and it's greasy and has a plastic taste. I'm very disappointed. This one has horrible service too. The left today didn't give me the tortilla strips or cilantro for my soup and tried to argue with me when I went back through the drive through to ask for it. She said she put it in my bag. I showed her what she put in my bag (all items besides the soup) and she asked to see my soup! I just went through the drive through and was already upset I had to go back and ask for items that should have been in my order. Then she acts like I didn't order soup! Plus the cost of everything has gone up so I better get what I pay fir! Now I get home and can't eat this awful soup. I'll stick to the carbon tacos and only go to the one on grape street that has good customer service from now on.

    Plastic in my burrito. Please be more careful.

    The chipotle guacamole burrito was very tasty. It was hearty and flavorful. I also love the 2 burrito for price of 1 coupon. However, found a large piece of plastic in my burrito. Please do better! Be more careful.

    Lance J. D.

    Purchased the Double Chicken Tostada and was amazed to see that it shrunk to about half it's size it was just a year ago. Interestly enough, the cost had actually gone up. Quite disappointing to say the least. It's going to take a lot to bring me back to El Pollo loco and particularly, the money aspect of it.

    3 tacos al carbon and Pollo bowl combos (drinks not shown). $11 and change

    The Fire Grilled Combo deals are a lifesaver! Everything is outrageously expensive right now but El Pollo Loco is offering 3 tacos al carbon with chips and drink for $5! Delicious, good quality for what you pay and filling! Other options include Shredded Chicken Quesadilla for $5.99, Original Pollo Bowl for $5.99, Classic Chicken Burrito for $5.99 I like to think El Pollo Loco is doing this to fight back against inflation and corporate greed, and to give their customers some much deserved relief. It may not be true, but I don't know any better and I like to believe it.

    Consome

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    7 years ago

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    9 years ago

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    6 years ago

    We went through the drive through yesterday and had the best, most upbeat pleasant young man, Daniel I believe.

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    6 years ago

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    Jessica B.

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    5 years ago

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    7 years ago

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    5 years ago

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    Jessica B.

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    7 years ago

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    6 years ago

    Great experience, nice workers. Everything was made correct and tasted great. The drive thru was fast and didn't make you wait.

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    4 years ago

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    11 years ago

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    11 years ago

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    6 years ago

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    Jessica B.

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    9 years ago

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    5 years ago

    The holiday bowls are really good ! Had a good experience for dinner with my family . Eugenia took our order and was very nice and helpful.

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    10 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    Jessica B.

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    5 years ago

    10/10 amazing store, amazing customer service, amazing food, so clean, so Friendly, my order is always correct

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    8 years ago

    There was a 20 minute wait for chicken breast and to compensate, they offered a free large drink. Very hospitable and welcoming! ,

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    6 years ago

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    7 years ago

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    10 years ago

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    5 years ago

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    9 years ago

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    5 years ago

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    9 years ago

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    8 years ago

    I ordered the double chicken bowl as usual but this time they took out half the chicken and gave me $.10 cent scoop of corn. Not going back!

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    9 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    8 years ago

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    9 years ago

    Doesn't taste fresh and I ordered a chicken black bean bowl and literally had only 3 little chunks of chicken and a whole lot of rice!

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    6 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    Yellow Basket Restaurant Wildomar - Zesty Chicken Sandwich

    Yellow Basket Restaurant Wildomar

    3.1(252 reviews)
    0.0 mi
    $

    Love their bacon cheeseburger with grilled onions. Oh yum. Great friendly service. There are…read morecomfortable booths. We love to go there. We've been customers for a very long time.

    This used to be my go-to spot for a patty melt, but unfortunately the quality has gone downhill…read more The patty melts are now consistently greasy and don't have the same flavor they used to. I gave them several chances, hoping it was just an off day, but the experience never improved. The prices are high for the portion size. I tried the hot chocolate once, and it was so weak it tasted like flavored water. On top of that, one of the managers had an attitude problem with me. I hope they can get back to the quality that made this place a favorite in the first place. I'll will give them 1 point for the chocolate cookies. Those were really good. *** Response to owner*** The reviews I posted are not targeted; they simply reflect my actual experiences. The timing is only because I've been meaning to write them for a while and finally had the chance to do so. I encourage you to look at other customer reviews as well--there's a clear pattern of similar issues, and the low star ratings across both locations show it's not just my feedback. My intention is not to criticize for the sake of it but to highlight areas that need attention. I recommend implementing mystery shopping at both locations for at least a year, along with stronger management oversight, so the issues I mentioned can be properly addressed. One positive note: the staff at the Menifee location have consistently been very friendly. Unfortunately, I can't say the same about the manager I interacted with at the Wildomar location.

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