Chili is great i got my order right away within a week. I would say a few days Thank you Jim read more

El Rey Farms comes very highly recommended with our Friends & Family. The ONLY farm we ever order our chilis from annually for over 20 plus years. These chilis have created many Family memories we have shared over the years together. Peeling chilis for the year around the dining room table, packing, freezing, eating and a lot of laughing. Great times and many years of memories, this is a Family tradition I look forward to in more ways than none other read more

Picking up my two bag's of the hot roasted was never easier and the taste was off the hook

The only thing is just the line to get the chilies you have to block traffic and sometimes driveways but the service is good read more

El Rey Farms - This is the line to get to the house to pick up your chili's so just be prepared for a wait - Specialty Food Near Me

We got our chili today the new system works great, the service the timing the chili was perfectly roasted Great Job !!! Will Definitely be returning next year !!.. read more

Fast service best chili worth waiting for. It's a must try !! I ordered the xx hatch and it's Just the right amount of heat. If you want it hotter grill on a skillet on both sides a bit.varry little oil. read more

8/12/2023 I picked up my roasted green chile this morning, and they are as efficient as ever! Definitely give them credit for that. Most of the chile pods were the size of jalapeños which took twice as long to peel. I threw a lot of them out because it just wasn't worth the work. Very disappointing. They were also over roasted. Definitely not the deep green color they should be. Kinda grayish green. Probably too early in the season. Guess, not their fault. read more

What a nightmare! Very unorganized and Customer service sucked. I pre-ordered hatch chilies online and was given a specific time to pick them up, I waited 2-1/2 hours in the hot sun for them to roast my hatch chilies. Most of the hatch chilies were half the size from my previous orders. There was a couple who ordered a sack on the spot and left within an hour. Don't waste your time! Go to Albertsons when they are advertised. read more

Ordered and paid for a sack roasted X-HOT Sandia. Arrived on time and waited 40 minutes in line at the 10852 Colima Rd Whittier, CA pickup location. El Rey Jefe comes up to my window where the sacks are loaded and asks for my receipt, when provided he says "I have no record of your order"...hmm.. "You must of cut to the front of the line".... I advised him I arrived on time and been waiting for at least 40 minutes in line. "Your going to have to wait until all the cars behind you are served". He returned my receipt, left, and started asking other cars behind me for their receipts. Apparently he had no record of their orders either. I looked in front of my vehicle and their were trucks and cars also waiting for their orders. After waiting 20 additional minutes I asked one of the other employees if I could get a sack of X-HOT roasted Sandia and showed him my receipt. A young lady placed it in my vehicle. When I left the same cars and trucks in front and behind me were still waiting for their order. Overall, El Rey Jefe is a hater and does not like Californians. Service was bad for me but worse for the other's waiting. In total 1 hour wait, 30 miles round trip, first and last time I buy anything from El Rey Farms. read more

Do not waste your time! Terrible service (these guys make the DMV seem like a pit stop). What should be a simple process of ordering online, checking in at a pre-determined time, roasting a sack and coming home to peel Hatch green chile, turned into a logistics nightmare. I usually look forward to this day, as a native New Mexican re-filling the freezer with a fresh sack is exciting and spent with friends peeling and then feasting. This year was NOT that and instead spent 3 and a half hours waiting around with no idea if I'd even receive my roasted chile. After 3 and a half hours nothing was communicated to us, roasting stopped and there were many mad customers gathering around the lady with the clipboard. She had a stack of hundreds of paper orders and no real process, it seemed like the loudest customers got chile while others waited in the hot sun, and felt like a kindergarten classroom, with no one in charge. Overall the green chile is good, but I will not buy again unless management is changed. What a waste of a Saturday. read more

What a horrible customer service experience... I pre-ordered hatch chilies online after I had heard about them on a popular TV show... so we decieded to give them a try. The order and pick up process was ok- I was given a time to pick up and everything worked out fine. We decided not to roast as we had plans of our own to make them. So we pick up the 25lb bushell. I wish they had smaller bunches- for a family of 4 that was quite alot- might not be ordering simply for the fact that it was alot of chilies. We also pick up a bag of Powder that was labeled XX hot. When we got home and used it- it simply tasted like paprika and no hint of chile or spicy at all. So I decided to call and complain about the said powder. No answer. Finally decided to email- got a reply saying... Hello Josie, It sounds like the chile powder you got was Mild and mislabeled . Mild has no heat just taste. We sold out of the powder yesterday. I will be getting more on Saturday on the 8/25/18 load. I can send you a Xhot powder, or I can refund you your money. Let me know what you would like to do. Thanks, Jim (dated aug 19) I replied back... Hello Jim, We would love of you can ship us the xxhot when u get it next weekend. My address is (deleted for privacy) Thanks so much! Best, Josie (dated aug 19) It's been silent ever since... I've followed up with mulitple emails and got no response. I've called almost daily and the voice mail box is full and not accepting any more messages. If this is not corrected I will pass the word along on social media about this horrible customer service experience. Thank you! read more

It is not often that one writes a scathing review and the business owner or manager takes the time to reach out in an attempt to rectify the concern, however Jim from El Rey did just that. He was truly mortified that my experience was so dismal. He did not try to justify the breakdown and since we share grocery experience, asked for suggestions on how to turn it around. He was humble, concerned, apologetic and asked for the opportunity to make next years experience better. For that effort, I promised my support. Well done Jim and thank you for the phone call. read more

Everything went so smooth this year, you would think with the pandemic it would have been more chaotic, but no. All precautions were taken by all involved, check in was quick and smooth, and chiles were loaded into the trunk. In and out in less than 15 minutes. Thank you for the chiles and stay safe! read more

More than six months after I tried to order chile from them and wrote this review, I get an email from "Jim" with a bunch of excuses and trying to call me a liar saying they DID give me my refund. Just to be clear: they never refunded my money, I got it back from my credit card company that I used for the order, I had to open a dispute. He offered me some chile powder that I DON'T WANT. If you want to make it right why not get me the damn chile I ordered that you FREAKING GAVE TO SOMEONE ELSE! read more

The Hatch Green Chiles from "El Rey Farms" are THICK HUGE MEATY chilies!! When hatch chiles come into in season, we started out purchasing from markets in New Mexico back in 1996 when we'd visit relatives. It got to be expensive traveling to New Mexico and back to the west coast. Trying to hunt for authentic hatch chiles in California was nearly impossible! We usually purchase 50lb bags. We finally found a couple well known markets "Ralphs" "Albertsons" "Vallarta" BUT, the flavor was sort of off... not the deep rich smokey flavor when we purchased them from straight from New Mexico. A few years passed... and by doing an extensive and exhausting search on the internet, we managed to find El Rey Farms. We've bought from them 2 years in a row, now. We bought the 38lb bag... and when I tried them, the flavor was incredible!! The rich deep smokey flavor is what we remember, and there is no comparison to supermarket brands. Even though the supermarkets SAY they are hatch chiles.......... they are NOT, and were informed on the sideline..... that, the majority of hatch chiles sold to the markets... are really not hatch chiles, they are chiles, but not from the hatch chiles farms. The soil is different. Therefore, making obsolete the flavor of the REAL hatch chile. The REAL "Hatch Chiles" from "El Rey Farms" are amazingly delicious and well worth the few extra dollars. We package them up about 8 to 10 in a zip lock-bag, and put them in the freezer to last through out the year. A Huge "Thank You" to El Rey Farms... because it's the ONLY place we'll be getting our hatch chiles from now on!! Here's to "Supporting Small American Businesses!" read more

I had watched the Huell Howser show on the Hatch Chiles El Rey Farms sells in La Puente for years. Even went on the El Rey website and signed up for updates. Every year I would get an E-mail advising it was almost time for the Hatch harvest, but I never took advantage of it. Finally, in 2016, I decided to order. I went online and looked around to see if El Rey sold them anywhere closer (I live in Chino). They did not, but I found a local grocery store that had another vendor selling Hatch a couple miles from home. I decided to order and they were fine. Fast forward to 2017. I checked in with the grocery store and they were not offering them this year. I then got the E-mail from El Rey and decided to give them a shot. When I ordered, I got somewhat of a shock. The peppers were roughly the same price, but they charged an extra $15.00 to roast them. So, I was getting the same amount as I got somewhere else the year before, but it was going to cost about $20.00 more. I almost balked to go look for them somewhere else. Lucky for me I did not and I purchased from El Rey! First thing I noticed when I started to vacuum pack the Hatch Chiles from El Rey was how much bigger they were. And they meat was much thicker, too. When I tried them, the flavor was much better than the ones I purchased the year. They are amazingly delicious and well worth the extra money so much so, I purchased another 35-pound sack two weeks later. And, I will be getting them there again for years to come. The only suggestion I would make is more signage and people advising on the process once you got there. I stood in the wrong line for 15 minutes before I realized I could be standing there all day waiting for my name to be called. The same with other newcomers who were there for the first time. They all got in the wrong line. The second time I went, I knew the process so it was not a problem. read more

Ordering process is bad but whats worse is the pickup process of your order. Plan on spending the entire day waiting on chili regardless of your appointment time. Its much easier to find a smaller supplier of new mexican chili. read more

Best Hatch Chiles on the planet. Unless you want to drive to New Mexico, stop here and stock up on Chiles for the whole year. You will go back again and again. read more

They deliver to a high school parking lot in La Puente FRESH GREEN HATCH NEW MEXICO CHILE. And I mean the long green chiles pepper you make sauce or salsa or just chopped into your favorite food, like ice cream. Chile heads understand me.They are delivered in refrigerated trucks from Hatch, New Mexico over the course of Saturdays in August and September. You MUST call in your order in advance in order not to pay in advance. If you show up without placing an order, you will likely not get any chiles. About $36 for a 38 lb. sack of peppers. Buy as many as you want and what heat level you want. There is nothing like Hatch chiles. See their site at www.elreyfarms.com . It lookes like a mad house when you get there, but it is orderly and by number. Pick up at a time you choose and is available. I roast about half of the chiles on my charcoal bbq at home, the other half I use as is. For freezing, I roast, leave skin on, cool, freeze, then remove skin after thawing. Some remove skin after roasting, then freeze. read more

2019- Great job El Rey! I think it's so awesome that you hire all those young people to help out, they are all so hardworking and polite. Beautiful product, since we got there early and we followed the instructions on what to do we got our sacks of roasted chili in a timely manner. Thank you! Great place to get FRESH chili. Even with a shortage this year because of the very hot weather we had El Rey did their very best. My husband and I preordered our chili and there was a shortage and I got my bushel of jalapeño a little later than the other chili But I still got it. I totally understood their dilemma so a left a message and just waited until I got my phone call and I did. You can't control Mother Nature and what happens to crops. I will definitely be back next near. Thanks El Rey Farms, thanks Jim read more

I AM SO DONE WITH EL REY FARMS! I'd been a customer for 6 years or more, making the trek to La Puente H.S. every year for my supply of Hatch Chile. For the past few years, they got more and more disorganized. Two years ago, it took almost 4 hours to get my chile after my appointed time. Last year, they never sent me my appointment, even though I'd payed online very early on. I never got my chile, and I never got my money back. I left several messages to no avail. This year I got my Chile from a Pavillions in Seal Beach. I was in and out in 10 minutes. I AM SO DONE WITH EL REY FARMS! read more

I have been buying from El Rey for years. I usually get 1 medium and 1 hot. One year neither had any heat. This year I just bought the medium and the heat is great. Just right. I always tell people about Hatch Chile, but they can't understand it until they have tried it. I had my son and husband pick the chile up this year and this is the first time they have smelled the roasting. They both came home telling me how amazing it smells. I just shook my head and said "That's what I've been telling you for years". We are going to have a good year cooking. read more

This event at La Puente High school is so unorganized. They give pick up times to customers and it doesn't even matter because they are always so behind!! My family has been getting Chile from this farm for over 20 years and its a shame that this event just gets worse every year. We love the Chile but this event HAS TO GET BETTER and much MORE ORGANIZED!! read more

Way Overrated. They just want to get your money as fast as possible while they give you horrible service. If you do order (I dont think you should), do not, pay the 12.00 extra for the roasting. They over-roast and you end up with very little product and a big mess when you are done. The major supermarkets also bring in Hatch NM chiles and do a much more professional job. Check the weekly ads as they will tell you which stores and when it will be available. Cheaper too. El Rey is not the only game in town. But they treat you like they are. Large women with condescending attitudes act like they are doing you a favor the whole time. Here are a couple of Links for some local Albertsons Chili roasting offers. http://www.albertsons.com/albertsons/stores/main/6523.jsp http://www.albertsons.com/albertsons/stores/main/6543.jsp read more

We love New Mexican green chili. It is the best green chili in the world and that is not enough of a description to tell you how good it is. We have always had to rely on family when they went to New Mexico to bring it back. My dad saw on "California Gold" that El Rey Farms brought chili into California and we were on the phone to place an order. There is no other chili with the distinct smell of New Mexican chili. Do the test yourself. Put a Anaheim under your nose then a New Mexican. You smell the difference. I always get the XXhot but most of my family get the hot. I like it hot. You have to order in advance. A sack is 38 dollars for the xxhot and cheaper for the less hot. I like to have them roast it for me, 10 dollars to roast all of your sacks. My dad likes to roast his own, he says only he knows how to roast chili. The site is in La Puente in the parking lot of the school. They come down during Aug. to Sep. and depending on the crop Oct. You can buy chili powder also at the tables that are set up. The local school also has a table set up where you can buy food and drinks there. This place gets busy, if you are going to have them roast your chili take a hat of bring some shade. Sometimes you have to wait awhile, sometime not. Just depends. This is the best chili you have ever ate. Check out the photos. This review has made me start craving chili its in the pot tonight for sure. read more

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What a BUST!!! Even always smiling H.H. would be pissed. Just stay away unless long agonizing torturing frustration is your thing. This place has gone to hell. There is no love for customers, it's insanely disorganized and for El Rey it's just all about the $$$$. read more

You must, must, must have fresh green Hatch New Mexico chilie if you are a fire eater or just someone who loves a little spice in your life! El Rey offers mild, medium, hot, xhot, and xxhot! Pre-order your chilies and show up to pick up! Nice-n-easy. Dried chilie is also offered. Red & green. Sadly, the green sells out quickly, so get there early and get yours! (They don't pre-order the powder) Also, make sure you get your roasted.(Makes the parking lot smell great and it tastes even better when you get it home! The web site is nice too. We just brought home our 3 bags(small order this year) and we can hardly wait to tear into them! Yum-yum!Freshness is key the flavor these little darlings exhibit! read more

12:30 scheduled pick up-8/25/18. By the time we got to the front of the line they told us a two hour wait to have our chiles roasted. It was so poorly planned I couldn't believe it. And I'm a nice person-I try to find reasons for why people make bad choices. But they managed to negate every argument I could conjure. I can't imagine this is the first time they've ever done this either. I mean really, wow! I marvel at the incompetence. I'm guessing that nobody else sells hatch chiles in bulk like this in Southern California which is prolly why they get away with it. Truly amazing. read more

This place is overrated and extremely over priced. We previously bought our chiles from El Rey because you can reserve your chiles and avoid standing in long lines since 6 in the morning at grocery stores. Last season they sold us chiles smaller then your pinkie finger. I called them back and they said they were going to take care of the problem. They never did this year we bought chilies from Northgate market and didn't have to stand in long lines and only paid $35 a sack. I think El Rey lost touch with customer service and we will never go back. Especially because I am the one that recommended our family buy from El Rey last year. We spend hard earned money and our precious time on chiles and expect ours money's worth. We had friends drive to New Mexico this year and they paid 15.00 a sack, wow talk about profit. Yes I know it cost money to farm them and get them here but really $58.00 a sack? Enjoy your chile, we read more

We have been picking up peppers for the last 5 years and it gets better every year. The staff and peppers are always excellent.

Have been picking up chile from El Rey farms and have always been satisfied with what I get. It has been the best chili ever.

What can I say about Rey Martinez and his family bringing us New Mexico Green Chile every year. I have getting my fix there for a while. Its funny my wife and I grew up in La Puente heck played at Puente Park till I got married. I moved to the inland empire back in 89' now we return for the Chile. Tell the Truth the last 4 years I pre-pay my 2 sacks 1 Hot 1 Extra Hot and my nephew picks it up for me but the year he cant make it I will have to return because we cant live a winter without it. There is no other flavor like the chile from Hatch New Mexico some of my family cant stand the HEAT so I have to make 2 batches. If you want real Chile Verde not this Anaheim or jalapeno with tomatillo sauce call Rey's this year and get some I believe they have an online store. Oh yes for the novice each bag has 30lbs. of chile they will roast it for you or do like be get home fire up the grille get at least a case of Victoria Beer and have a Family Roast day and enjoy! read more

i prepaid and got ripped off.paid for chilis and roasting got no chili and after several calls got no refund.