This used to be our favorite Mexican restaurant in Susanville but how things change. Fish tacos rate a 1, the premade breaded fish was fried dark, dark brown there by causing the fish meat to nearly disappear. The beans and rice had little flavor and the salsa, well extremely disappointing. Saddens me to see this place slide backwards. The serve was very nice, read more

I was remembering this weekend I had up in Susanville and this restaurant was one of my best dining experiences our waitress was Bre she was one of the best waitress I've seen we never had to ask for anything she was right on about filling drinks and needs and it was 7 of us the food was delicious I highly recommended it and if Bre is your waitress you're one of the lucky ones great job Bre and great job to the cooks for serving up a delicious dinner read more

Lively and decent dining in a small town. Affordable and friendly ish. Don't tell them I said that. read more

El Tepeyac Grille - American Near Me - Susanville, California

This is not a steak house at all. Ordered medium rare and got well done. Server dropped off food and never returned. The only good part was the potatoes. Then charged extra for using a debit card. Do not recommend read more

Service was mid at best. The lady messed up my order pretty bad but that wasn't no big deal. Then I asked for Michelada and that thing was horrible water flat flavorless beer. So I told her that and by the time I was able to tell her I had finished my food and just wanted to leave. So she charged me the drink even tho I drank maybe on full mouth full out of it. Like wtf do better. So I did not tip her as the drink was $9.50 plus tax on a $18 dollar dinner. So disappointed. read more

Traveling home from Salem, Oregon, decided to stop for lunch. Stopped at the Tepeyac Grille in Susanville, CA. Waited approx 7 min to be acknowledged, restaurant was not busy. Sat for another 5 minutes before the waitress came to my table. I was served chips and salsa and my drink before I ordered a combo plate. Twenty, thirty minutes passed when I beckoned the waitress and inquired about my order. Kitchen forgot my order. I canceled my order because I was still hour and a half from home. No charge for my drink and chips I left a generous tip for the waitress who was waiting tables, taking phone orders and was also the cashier. The restaurant was very discombobulated, poorly managed. This comes at a critical time for Susanville, where many small businesses are going under. This info is from friends that work in Susanville. read more

El Tepeyac Grille - Main Street Susanville, CA - American Near Me - Susanville, California

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Dirty, bathroom, we've been here twice and the menus always have dried old Salsa on them. Service was very good both times. The breakfast was good, the first time we were here, had two Mexican favorites. Salsa was mediocre. read more

At this Mexican restaurant in susanville there was no waiting. Sat us right away. The server was fast and friendly. The Margarita I ordered was v e r y strong. They ran out of original flavor Margarita so that was vary disappointing I ordered chili verda,rice,and beans. Homemade Tortilla. It's clean and the service is good. They serve chips and salsaI always love that. read more

The first thing I want to say is that the service was very good. Our server was very attentive. However, the food was terrible. There was no flavor. I added salt and that didn't help a bit. I mentioned this to the server, but I don't think she knew what to do. I have been there before when the food tasted good but today was not that kind of day. I'm sorry I don't have pictures, I was in a meeting as we ate lunch. read more

This isn't Mexican food. Mexican food has flavor, their food is bland and not very good. Go to Mazatlan across the street if you want something remotely close to Mexican food. Ate here once, never again. read more

Really great service, the food was delicious. We had the Mexican food chili rellano, carne asada tacos & enchiladas. All delicious!! Thank you for a nice stop from Mount Lassen read more

Food was good, portions were large. Dinner came with chips and salsa. Restaurant was clean and service was efficient. read more

El Tepeyac Grille - 3 item combo with shredded beef taco and enchilada and a chile relleno. - American Near Me - Susanville, California

Food and service was good and didn't wait long for food. I personally got grossed out by my waitress having her long, blonde hair down. It could possibly get into the food or touch my food so besides that it was good. read more

El Tepeyac Grille is consistently decent food. I had some very good street tacos with homemade tortillas. The ambience could use some improvement, but for a basic meal? It hasn't disappointed me yet. read more

The owner has been advertising a-lot on Facebook so I wanted to support the business and give it another try. Sadly it was a huge fail and I hope others read this review. They have even advertised a new sign on the outside to attract customers. I can tell you some of the things you are doing wrong which will just lower the amount of customers you receive and most definitely not attract out of town customers once they see this review They advertise taco Tuesdays $3 a taco and then charging $8 for the rice and beans to make it a meal is completely unacceptable and overpriced. The beans weren't good and definitely not worth the price of small portions served. The menu did not have the price of rice and beans and now I see why it's not listed and I should have asked before ordering them with my tacos but I never imagined paying that much. The carnitas was better than previous experiences but still not very good. The shredded beef was ok and so was the carne asada. Not authentic tho. The corn tortillas always were made fresh before and these are no longer homemade. Seriously how do you expect your reg customers to come back when you're charging more for less. The burrito that used to be $14 is now $19. $5 increase for nothing special. They had chips and salsa this time. A meal for 2 for $40 with no drinks is absurd. Unfortunately this business will go under at this rate. One last thing. They charged me to use my debit card and did not mention any fees for not paying with cash. read more

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This restaurant is in Susanville California, my sisters and I went here to eat my sisters ordered chile rellenos they came to the table cold. The Menudo was really good I enjoyed this meal we had Margaritas which were quite nice this is an okay place to eat you just need to be careful of what you order and tell them you want your meal hot read more

El Tepeyac Grille - Bowl of menudo delicious - American Near Me - Susanville, California

Not bad but not good either. Staff seem disorganized. If you order for take out, make sure you check everything is there including utensils. read more

Patty melt was ok.. nothing special Did not offer us chips and salsa Posole on the menu but not serving tonight Meatball soup instead, barely a bowl Had to get up to get more water and there was only one other table besides us. The people came in after us and left after water Go to Matzalan across the street instead read more

Food is great and they have $3 Taco Tuesdays! Nice, attentive wait staff. Always seem to get our orders right. Clean restrooms.

Food is good, pozole and menudo are very good. The prices are reasonable for portion size, about the same at eating fast food but definitely better quality. Waitresses are nice, friendly, and good customer service. The owner is usually around and very friendly. There's lot of seating and the place is full of mostly regulars, it's on the quieter side unless my kids are around lol. read more

They've really cut back on their portions and raised prices. You never know when they are open. My wife and I love the food but you don't want to leave hungry. Won't be going back. read more

Go to Mazatlon instead....The owner set back snd watched her lone waitress running her butt off obviously very new to waitressing and never once jumped in to help. Oh and make sure you get your chips and salsa which is included with your meal. We did not know this until we saw another table getting theirs (after our meal was complete) and when we asked we were told yes the meal comes with chips and salsa. Still left a tip, young waitress just needed some help but the owner was to busy chatting with someone. read more

Try the Deep Fried Ice Cream! It was out of this world!. I had chicken pozole and it is perfect for the cold weather! The service was excellent! read more

This place is very intriguing. We stopped in on our way to a weekend getaway, basically, because it was the only place around. My food was fine, but it was definitely not authentic mexican. They also serve American food and breakfast. It's just a very odd combo, but the breakfast looked like it might be the one to get there. read more

Hubby and I were told of this restaurant by the nice man at the hotel. We chose this restaurant because it was less than a mile away (aka walking distance) and it's actually two restaurants in one. One side is a Mexican restaurant and the other is a steakhouse. I'll review this restaurant first and then go after the other. The night we dined here there was a private party in one side of the restaurant (not sure which side was which - no real sign of any sort) so the girl who seated us gave us a menu from each restaurant. From the looks of things they share a kitchen and the duel menus may have been common. Funny thing was that when I asked the girl about specific Mexican dishes she really had no idea. But clearly knowing she was out of her element, she sent us Juan. Now, Juan knew everything about the Mexican food and gave us exceptional service. Honestly, we've had good service in many places, but he was in the top 1% of servers. After chatting with him a bit about the dishes that sounded interesting, he asked me some questions about what type of foods I liked and made his suggestion: the chili verde. Being a fan of Chili Colorado too, I went for the #18 - half and half. Juan was spot on about every comment he made with regard to the food. He brought chips and salsa. but when he found out I liked spicy salsa he brought me one that was better suited to my taste. He asked what kind of tortillas I wanted with my meal and when I said flour (gringa), he suggested I at least try the corn tortilla chips because they were hand made there. The were very tasty, flaky and went well with the meal. As for the dinner, he was right about the chili verde. It was delicious and truly some of the best verde I've eaten. I didn't like the Chili Colorado (which explains why he was less than enthusiastic when I asked about it) and found it to be rather flavorless. The rice was good, as were the refried beans. If you decided to forego the steakhouse and have some Mexican food instead, ask for Juan. He'll listen to what you like and make suggestions accordingly. On top of that, he'll give you outstanding service. read more

El Tepeyac Grille - #118 Chili Colorado/Chili Verde - American Near Me - Susanville, California

Not about the food so skip if that's what your here for. Service however, I walked in at 8:59 on Wednesday, an hour and a minute before they close. According to yelp AND their google face page. 2 girls sitting at the counter doing nothing said they're closed. I get it if you're really closed and those are your hours. But fix that only line cause really? That's what people see and the drive to you! = 2 stars If they were jus lazy and lying then you suck = zero stars read more

El Tepeyac Grille - American Near Me - Susanville, California

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I was just passing through town and popped in. I was pleasantly surprised, it has good food, friendly service and a great price!

Julie was amazing! Quick and friendly service with a smile, food and drinks hit the spot as well!

Mean Lazy waitresses. I sat there without another drink, without the guacamole I ordered, while my waitress (Maria?) Loudly gossiped about the young girl cleaning the tables with another waitress, and bad mouthed their boss. I even held my glass up and shook it, she looked at me rudely and told me she would be right there and then continued to rant with her coworker. Finally the busser girl refilled my drink. It's really poor service to make customers listen to you gripe about your job, especially when ignoring them to do so. She made me wait forever for my check and then smacked it down. I asked her to make sure she didn't charge for the guacamole I ordered and she rolled her eyes and walked off. No apology. I won't be back. read more

Service was good at the start, but drastically took a turn for the worse as the food started arriving at the table. I've never been at a restaurant, Little alone a steakhouse and order a steak and not be told that they have no steak sauce until it arrives at the table to be presented to me, not to mention the three different order errors. The waitress had to get the families order correct we ended up having one child sitting at the table waiting for food that we later found out it was never ordered to the kitchen so in my humble opinion, this restaurant is eat at your own risk and confirm your orders if you do and not to mention make sure they have steak sauce before you order two $40 steaks. read more

Great food and service. My favorite chips and salsa in town, especially the green salsa! If you haven't tried the chicken fried steak I highly recommend it, And I can't leave out the fajitas! By far the best around! Always a good experience. If you haven't been here in awhile or just passing through you should definitely eat here. read more

This is a classic, friendly Mexican-American place. The food is decent, service is mostly good, and the setting is casual American diner. I found the food bland, even the suggested chile verde was so mild that the flavor of the green chiles was low-key. The salad was a classic American lettuce-tomato-cucumber mix with ranch dressing, it came quickly, and so did my dinner. As nice as the staff are, no one ever refilled my water glass, or checked to see how I liked things before I was finished. So I would go back, but only because it's hard to find good, authentic, spicy Mexican fare in the area. read more

Service was really good! Portions are huge, My wife and I ordered carnitas Burrito which is fried pork . What we got wasn't fried pork carnitas. I was more like heated up pork ,mashed beans, rice with sour cream. With enchilada sauce with cheese on top. The pork was gray and didn't taste very fresh? We ate a little bit and decided to leave and not finish our meal. read more

This is our go to for Susanville Mexican food. Sometimes a little bland, but nothing a shake of salt can't fix. We ask for a bowl of salsa for each family member, it's that good. read more

Walking in, the ambiance is spot on. Friendly staff. Cute little what I assume mom and pop stop :). Chips and Salsa were immediatly offered. Salsa was excellent with mild spice, chips were more than likely from a store bought bag and put under a heat lamp. I ordered flautas which was served with beans and rice. I was super stoked to see it it smothered in guacamole. Super sad upon my first bite that my tortilla was under cooked and the guacamole was not freshly made either. I added on a chicken taco, because that is my go to for Mexican food. Fairly certain that my chicken was canned but put into a marinade for its flavor. My husband got the taco salad. It was pretty naked. All in all, if you are looking for and authentic dining experience, I would try possibly the place down the street. read more

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This place needs improvement. Food was cold and that's not good for Mexican food. When we told the waitress she was very understanding and even called the owner. She also was concerned. Would probably not go back. read more

I'm so glad I didn't let the 3.5 star review deter me from coming (all because of one grumpy review). The beer was cold, the salsa was good and the owner's brother, Juan, was kind and attentive. I was super excited to see chiliquilles on the menu and was not disappointed! This was the perfect spot to stop on the way home after a weekend in Reno. read more

El Tepeyac Grille - American Near Me - Susanville, California

Terrible food. Bathroom was dirty and out of order. Very dirty and smelly. Almost made me vomit. No bartender. They didn't even know how to make a simple mixed drink. I walked out. Servers were clueless. Waste of your time and money. read more

The food has mold I have a picture he charged me everything said he was going to call the cops one me if I dident pay really suck terrible service horrible Mexican food where can I report it 2139847327 read more

El Tepeyac Grille - Mold in there food call the city please - American Near Me - Susanville, California

They messed up our order in multiple ways, the burritos were only beans, rice, cheese, and meat, no vegetables or flavoring other than salt, and it took them three times as long to make our food as they said it would read more