The maintenance man named Marlin repaired our light switches and did an excellent job. Thank you Ricardo so sending him and getting it done in a timely manner...you guys are the best!! read more

As a current resident preparing to move out, I want to share an update regarding my experience at this property. One of the most difficult aspects of my tenancy involved ongoing conflicts with a neighboring unit. In my experience, ordinary household activities, including walking inside my apartment and caring for my disabled child, frequently resulted in complaints and repeated banging directed toward my unit. Despite numerous complaints, emails, video documentation, and multiple police responses, I did not feel that the situation was effectively resolved during my tenancy. The ongoing conflict caused significant stress and emotional distress for both myself and my son. Families with children, individuals with disabilities, or anyone sensitive to ongoing neighbor disputes should carefully evaluate whether this community is a good fit for their needs and ask detailed questions about management's handling of resident complaints before signing a lease. This review reflects my personal experience as a resident and is supported by documentation, emails, maintenance records, videos, and police incident reports accumulated during my tenancy. read more

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eLAvate Management has consistently demonstrated unfair and unprofessional practices. They are uncommunicative, unresponsive, and rely on recorded messages rather than direct interaction. Emails and phone calls go unanswered. During our tenancy, they removed the washer and dryers from the property and left tenants without laundry facilities for weeks, offering no compensation for the disruption. Upon move‑out, they withheld a significant portion of our security deposit, deducting hundreds of dollars for repainting and cleaning despite the apartment being left in excellent condition. Our deposit was reduced by $700. A security deposit is intended to protect a landlord from actual financial loss due to damage or unpaid rent -- not to cover routine turnover costs or serve as additional revenue. Additionally, eLAvate offers no acknowledgment or appreciation for tenant referrals. The apartment we vacated was immediately rented to a new, vetted tenant at a higher rate, yet there was no recognition or thanks extended to us. Based on our experience, I strongly advise against renting from eLAvate Management. read more

Why does elevate realty Management show pictures of homeless people in their advertisement ad? As for their professionalism or should I say lack thereof.... It depends on with you building is legal or not! But the maintenance coordinator shamelessly stated after I confronted them with the dispute he stated well I'm glad you understand This was in reference to them boarding up my yard to cover their ass at my expense without paying me I now have an appointment with the board of real estate licensing Hopefully somebody will put a stop to this b******* Because here in America if you want to pull a scam you have to pay all parties involved because we are not going to take it laying down otherwise~ read more

If you want to have the worst time of your life, please rent from these people. Listen to every last one of these one stars! Any 5 stars are fake asf. They are paid for. Because the amount of disrespect and lack of caring you'll receive from this management company is insane. After you sign your lease Good luck! The bottom photo will let you know how full of sh*t they are. read more

Elavate Management & Realty - Property Management Near Me

This is the worst property management I have ever dealt with in the past 35 years living in Southern California! Not only they screwed us in the beginning when we moved in, they also ripped us off by $1,899.50 from our security deposit of $3,250 that we put down! This agent named Stephanie screwed us by not properly explaining to us that our SUV vehicle won't fit the unit's garage! She saw and knew that I drive a full size SUV! After we put the downpayment, security deposit and our first month amounting approximately $6,600-$6,700, this agent Stephanie disappeared on us and obviously was ignoring our calls and texts! We tried to reach out to her in order for her to solve the problem with our parking situation so she can switch our parking spaces with one of the neighbors who have higher ceiling so we can park our SUV inside the garage! We got stuck in this pathetic townhouse at 14250 Roscoe Blvd panorama city for a year due to the 1 year agreement! Our place and cars got broken into few times on the street just because I couldn't park inside the garage on the first few months! Our neighbor next door got broken into while the tenant were having dinner! This agent Stephanie promised us that she will set up the password and user ID for the installed Ring camera before we moved in! Once we paid our security deposit and first month rent, she just avoided and ignored our calls and never set up the ringer camera for us which was originally already installed in our unit from the previous tenant they had! What a very unprofessional agent and property management these people are! Luis with the maintenance department was the only one who would try to call us back or text us back if we need some repair with our AC UNIT! EVERYTIME we email this ELAVATE MANAGEMENT, no one ever replied us back for the period of 1 year! No wonder why no tenants were staying in this property at 14248 Roscoe BLVD Panorama city that long! In the past 2 years , three tenants moved out from 3 different townhouses units! The worst thing they did was , they ripped us off by charging us $1,599.50 for painting and $300 for cleaning when we moved out! We left this unit like in immaculate condition! There were only a couple nail holes in one of the rooms where we installed a dresser and that's it! How can a property management company charge you for $1,600 for painting if you left the place like brand new! The rooms and bathrooms were left like how we moved in because we were barely home as I work two jobs and my 87 year old mother was in the Philippines for effin 8 months in the period of 1 year we stayed at this 3 bedroom 3 baths unit! NOT TO MENTION, when we dropped off our keys to their main office at Encino, there's a gentleman out there who was so unprofessional and rude! He made some mean bad remarks when I shared my bad experience living in our unit that they're managing by saying oh well welcome to Los Angeles! Instead of showing empathy or concern, he even wants to be a smart ass by saying too bad you rented in LA so endure the pain and bad experience. So if you guys are planning to move, don't ever be stupid or be a victim of this ELAVATE MANAGEMENT & REALTY COMPANY! Being a retired Law Enforcement federal agent and also a retired Hollywood Celebrity, this is the worst experience I ever encountered in dealing with property management companies! Marcus Natividad https://imdb.com/name/nm3060982/ read more

Elavate Management & Realty - Elavate Management & Reality - Property Management Near Me

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DO NOT RENT AT THIS APARTMENT!!!!! 924 Catalina looks like a luxury apartment from the outside, but if you live there, you will learn that it is not luxury at all. There are constantly maintenance issues which are never permanently fixed. My AC unit was broken for the entire 2 years that I lived here. Every few months, they need to come out and "fix" it, but it's only temporary and will break again. The technician even said it's ridiculous that the management company doesn't pay for a permanent solution. Even when they do send out maintenance to fix things, they never show up on time. Sometimes they don't even show up at all on the day they said they would. There is ZERO respect for your schedule and time. read more

I want to leave a review for Jama. She's a great support to have and always willing to help and do the most that she can to ensure our safety and comfort. She's kind and she cares. She's great! read more

Truly Thankful for the entire Elavate Management Team. Special Thank YOU to Ms. Ana And Ms. Falante they both have Provided the BEST care in locating the best apartment for me. They have delivered exceptional service,and always ensure my apartment needs are met fully, despite their busy schedules and other commitments. Also a special thank you to Mr. Octavio for always delivering my maintenance request and needs promptly. Elavate Management truly is a management company that cares about their clients .I have been renting with Elavate for over 3 years and will continue to rent with them because they ALWAYS Go above and beyond with any concerns I may have. I was referred to Elavate Management through a family member and will definitely share word with others. Thank you for making my apartment home experience a positive outcome. read more

The one star rating says it all. If you have 3 things that need to be repaired they will fix 2 and 1 of those repairs will be so shoddy it will fail in a short time. read more

Leaving this review based on my interaction with my current property manager at 360 w Chevy chase dr Jama Baker. I don't interact with the property management company much but Jama had been an angel, and eLAVate is lucky to have her. She is Always very pleasant and thoughtful. If your packages are left out to long she'll bring them in, she always greets you, and if a repair is needed in your unit she always ensures a speedy repair. I couldn't ask for a better property manager. read more

I use to be a tenant at Chevy Chase in Glendale, manager was incredible and always willing to help. Living alone in la can get scary but the building felt like a community. Thank you Jama for the hell while I lived there read more

Where to even begin... this company is absolutely disgusting in how they treat their tenants. I have been in the same unit since it was managed by Ingenious Asset (the companies split) and Josh continues to do bad work and be a bad person. It has been over two weeks that I get no communication from them. My apartment had mold for years to the point I got sick from it. They refused to do the repairs until the Department of Public Health issued a note of abatement. I was promised 10-12 days of work and was displaced at a hotel for 7 weeks. My closet is still not done. Mind you, the project got shut down because they did not obtain permits from the city to do drywall work and electrical work. Right now the roof is covered in black tarps for over two months with no repairs. The entire building has issues with mold, multiple units with water leak and untreated mold. Be aware of who you are dealing with. I strongly recommend against renting with them. Josh does not take responsibility for his actions. I am still waiting for an insurance claim over damaged items. The maintenance never gets thing done properly and it is always a bandaid cheap repair. Still no response from them and no ETA for my closet to be finished. It leaves me no option but to expose the bad actions of these people. They are careless and disrespectful of their tenants. read more

They have always been a pleasure to deal with. They also have an excellent response time

Charge $35 to get a reference on a current or former tenant. I work for another property management company and called and was informed of this. Never, in 5 years of doing this, have I ever experienced someone charging for this. TOTAL SCAM!!!!! read more

The Maintenance man named Eric was wonderful...He was so fast, and very efficient, had to install a smoke alarm..I thought it was going to take a long time, but he was done under 10 minutes maybe even less, and he also checked my other alarms too, which was very efficient minded..Maintenance crew are very good workers, and friendly.. read more

Terrible - I have been a tenant for over 3 years at a property managed by Josh and ELAvate. I have never paid my rent late. They did unauthorized repairs to the carport where I park my vehicle and completely damaged my 2022 Mercedes Benz. I took them to court and was granted a settlement from the judge. Josh's team is nasty and rude. They have still not payed the judgment of over 5,000 dollars. DO NOT RENT A PROPERTY BY ELAVATE. They Are truly a terrible management company. I will be leaving reviews everywhere so everyone is aware and warned before renting from them. read more