I cannot even begin to tell you how AMAZING Amanda Haight is! She went above and beyond to help me…read moreobtain information for a loan I am working on. Not only did she help me, but she really helped my borrower out tremendously! If I could give her more stars, I would!

Sidney was very helpful and professional in helping me with a one-time payment I wanted to make…read more Navigating your web site wasn't easy and she made it very easy for me to accomplish what I set out to do. Very happy with the customer service I received. Manya Almeida 6615 Green Valley Circle Heather Village

I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

Good reliable company , professional staff. Apartment…read morecomplex on Moorpark st well maintain and clean. Great price for apartments in this great neighborhood

We have been living on Moorpark for 3 years now with Bela being our Property Manager. Bela is super…read moreattentive and responds within a blink of an eye to make sure her tenants are taken care of.

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

I am a tenant on one of the buildings that Danielle manages. He went over and beyond the whole time…read moreI stayed there which was about three years.. any problem he handled very quickly. Very nice guy as well. Unfortunately, the owner of the building Really inflated some things at the end of my lease. I left a screen door, bamboo and string lights in the backyard and a bidet . The blinds in the bedroom were chewed by my dog a bit. I asked the owner if I could remove the items he said no and I was on a group thread with danielle and I was able to go remove some items. Screen door was mine so I took it off. He was trying to charge me 300 for a replacement that cost 150 at Home Depot $300 to remove the bamboo and string lights in the backyard that I removed in two minutes and the bidet I was charged $95 for not removing. Applying she charged me $300 for and I sent him the exact measurements of the same ones at Home Depot that were $35 Again, Danielle is great unfortunately the owner of the building really gouge me .

Thank you Ronen for a job well done! He helped secure a qualified tenant for an investment property…read moreand has a wealth of insight and expertise. He communicated efficiently and effectively throughout the entire process. The end result was a success.

Ronen went above and beyond to and worked hard to help my fiancé and I secure the apartment we had…read moreour hearts set on. Ronen was responsive (replied quickly), kept us informed throughout the process, and made us feel like we were genuinely valued as clients rather than just another application. Even though we had a few challenges, including less-than-perfect credit scores, Ronen's dedication, persistence, and willingness to help made what could have been a stressful process so much easier. I can't recommend Ronen highly enough to anyone looking for a new apartment or home--you'll be in excellent hands.

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Owner of MPM management responds showing dates that are post my review and weeks after the garage…read moreissue arose showing that nothing was done in a timely manner. Noteworthy and thank you for making my point for me, the timeline does in fact speak for itself! And no, the other tenants are not happy. Also, I had to email the owner of the building and tell him that it was the receiver and not the clickers as the management company insisted, it was after that email that anything was properly repaired.

KIG has been managing my rental property for over two years, and I've been really happy with their…read moreservice. As a hands-off investor, it's important for me to have a property management team I can trust, and Derek and Jared have been great. It's hard to find people who care about your property the way they do. Since they took over, everything has gone smoothly. They've made owning rental property easy and stress-free. Thanks KIG. We would give 6 stars if we could!

Derek and Jared have been managing my rentals for over 3 years now and I'm very happy with the…read moreservice. I'm an out-of-state investor, so it's imperative to have management that truly cares and looks after my units as an extension of me. It's rare to find property managers like these guys with all the value they provide. I haven't had one tenant headache since I started working with them. Everything (thank G-d) has been extremely smooth.

Ryu Goeku, the senior property supervisor and Alex Higareda, the leasing coordinator are AWESOME!…read moreThey made renting an apartment in Beverly Hills a reality for me. Ryu was so helpful, professional, and communicative. He took the time to give me a detailed tour of the apartment, apartment complex, he answered all my questions, and then he had the patience to explain every aspect of the application process. He was an upstanding guy who made my experience stress-free and enjoyable! Alex reached out to me immediately after I applied. He was so meticulous, efficient, friendly, and down to earth! He explained to me the next steps in the process. Alex kept his word and updated me every step of the way. Both Ryu and Alex returned my phone calls, texts, and emails right away. That really impressed me!The way both of these guys treated me, made me want the apartment more. I knew I'd be in good hands if I got the place. I did end up getting the apartment, and I've never been happier! Even after I moved in, I needed a few things done and Ryu got everything taken care of seamlessly. Alex sends out texts to tenants to keep us in the loop about important information. I really like that. I love my apartment, and I have Ryu and Alex to thank for it!! These two guys are GREAT in my book!

It has been a wonderful experience! Dafne, is awesome She made everything so easy and great for…read moreme to be able to move into my new place that I call home Dafne till this day still calls me to check if there's anything that she can help me with. She's very sweet, kind and helpful, I'm very grateful that I found Dafne to help me out!

Hi I have been…read moreliving at the Palms in Laguna Niguel in OC since December. It has taken me a while to adjust because I came from the NYC area. I have been so lucky to meet a womderful and knowledgeable staff. Everyone has been helpful. Suzanne & Jasmine to name a few. My neighbor is a really great guy and his dog Ginger is so well behaved. I would like to give a special shout out to the maintenance team especially Daniel, the supervisor who is professional, clean and explains things very well. I've been in other complexes where staff hangs out, well not here, The staff at the Palms are always working and very professional. Regarding the amenities, I'm yet to use the amenities but I'm looking forward the hot tub and pool.. Oh and the ice cream truck on Sunday. What a nice treat for everyone! The driver announces she's coming and it's like. feeling like a kid again excited she is here. I must say gosh Orange County is the most beautiful place I've ever lived. It's safe, clean, scenic and has lots of things to do. Thank you Essex for all that you do for us We appreciate you!

I have been leaving in Recency Encino for one year and all team and Essex management are wonderful…read morespecially Mr Huan . He is like father for us in this building so responsible, professional, caring, hardworking and reliable person. Responding to service requests is fast . Highly recommend.