Reduce, reuse, recycle. I had two rugs cleaned here. The first rug has been in our kitchen for almost two decades. I was ready to throw it out, but could not find a replacement. I was glad to find Elegant rugs online. My kitchen rug is like new, ready for another decade of use. Because of my happiness with the result of cleaning my first rug, I took in my inherited oriental rug, which my dog used as a pee pad. Elegant Rugs had to "adjust my expectations". For sure, my rugs are very clean and I am very pleased to find their service. I would use again!! Pleased to work with this family run company. read more

We requested professional cleaning for several rugs- handwoven wool, machine woven silk, with some stains. Peter was a pleasure to work with, very courteous and professional, prompt and communicative. They picked up the rugs , did a marvelous job of restoring their condition and texture and delivered them on time. Good value for the quality and service received. Recommend Elegant rugs highly ! Rajiv read more

Elegant Rugs - Carpet Cleaning Near Me - San Jose, California

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For years, I have been sending my rugs to Elegant Rugs, also known as Martinous Rug Cleaning. Peter and the company staff are responsive and courteous. At the cleaning site, they use large concrete slabs to clean the rugs using a wet-cleaning method. In the past, I had delivered and picked up my rugs, and they were always ready when the staff said they would be. This time, Elegant Rug picked up the rug and delivered it when it was finished. The delivery service was welcomed. Since the rug took longer to dry than Peter thought, it wasn't delivered when he said it would be. On the delivery day, he was late delivering the rug within the window he had quoted. Their cleaning quality is excellent. The rugs I have sent to the company always come back looking like a new, used rug. Elegant Rug's pricing is competitive. I would use the Elegant Rug service again. read more

Elegant rugs did a great job They picked up the rug and returned it 3 weeks later cleaned. This is the 2nd time I used their services . read more

I had 8 rugs cleaned varying from wool pile, Afghan, Persian, Indian, Turkish, Berber, etc. from our travels, 2 of which were unraveling. Peter was great at communicating throughout the process and returned them in pristine condition. So happy with the results. Wish I knew about them sooner. Can't believe I waited so long to get them done like this. They all look like new and the pickup and delivery including reinstall was above and beyond any expectations. read more

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I saw an ad for this company in our local newspaper (LG Times) and reached out. Spoke to Peter on the phone who gave me a lot of good information on carpets and how they clean. He gave me a reasonable quote and also a discount as a first-time customer. He arrived promptly on time for pickup and delivered the carpets back exactly on the day promised. The carpets look great and feel fantastic (we don't wear footwear in the house, so we can really feel the difference). They did a great job read more

Elegant Rugs - Carpet Cleaning Near Me - San Jose, California

Elegant Rug Services did an excellent job repairing my moth eaten rug. Peter thanks for professional information and guidance. Sylvia read more

Highly recommend. My rugs look brand new and the service provided was impeccable. We considered throwing one of our entry rugs away but Peter Suggested we try to restore it. It came back like new - we were Stunned! Peter is super helpful and will not just deliver your rugs but install them back to original placement. Fantastic service that goes above and beyond. read more

OMG! I am so pleased with the service from Elegant Rug Services. I have a rug that I inherited from my Mom and it means the world to me. My dog, poor baby, vomited on it and I panicked. I threw every chemical at it. Long story short, I ruined it. I was the problem. Peter came to look at it and thought he could help. He and his team gave it a thorough cleaning first. The stain was stubborn so the restoration team actually dyed the stain and it is 99.9% perfect. The rug looks brand new. The price was very reasonable and very fair. Peter even said that if I wasn't happy, I would not have to pay for the dyeing. Needless to say I was very pleased with the job they did. Also, all of this took only two weeks. I can not recommend them enough. I would not trust my rugs to anyone else. read more

Peter and his team were efficient and easy to deal with; and my large rug came back renewed and refreshed. Thanks Elegant Rug!

my carpet looks like new after cleaning , it was dirty . great service , on time , and the owner even called and said your carpet is little smaller than I thought and gave me credit back . very honest and I can truly say , I would trust them with future rug cleaning services . mine by the way was Persian rug and they are expert, they know what they are doing. highly recommend them . read more

I submitted an inquiry on yelp, received a phone call from Peter regarding the process and quote same day. Was able to schedule a pick up from our storage, when my rug was completed they delivered to our home! My rug came out better than when I bought it! Great service! Great communication read more

I had an outstanding experience with Elegant Rugs. I called due to a pet stain on an area rug that I wasn't able to clean on my own. I called and spoke with Peter, who took the time to help me understand the process which made me feel confident in their expertise and the value of their services. They came out immediately to pick up the rug and returned it a few weeks later looking brand new. Communication was really easy, the quality and value of the work is really high, and they are nice people. I love supporting small businesses and working with highly skilled craftspeople. This is definitely one of those situations. I highly recommend them and would trust them with my most precious rugs. read more

I was gifted a really vintage Persian rug from a friend. We had a party and my friends dog absolutely ruined the carpet. I was recommended by a friend to Elegant Rugs; these guys were very prompt and professional. The rug was fully restored and to be honest it looks better than how it did when I was gifted. Highly recommend. read more

Peter personally picked up my rugs and had them cleaned at his plant. They came back in beautiful condition! I had him clean more of my rugs and hall runner after that. I am very happy with his work and would recommend anytime. I plan to have him spring clean my high traffic area rugs. Thank you, Peter! read more

Elegant Rugs is the premier rug cleaner and restorer in The Bay Area. Peter leads the decades old family business who have built and earned a reputation rooted in expertise and care when it comes to handling precious rugs. They demonstrate unparalleled customer service and outstanding communication while they handle your rugs. They are transparent with their cleaning processes and only expect complete customer satisfaction. We had Elegant Rugs clean two Persian rugs, both of which are around 40 years old and handmade with silk and other materials. The rugs were not only cleaned of stains, but the cleaning process allowed for them to shine and be vibrant with colors once again. Thank you Elegant Rugs! read more

Elegant Rugs - Tabriz rug - Carpet Cleaning Near Me - San Jose, California

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Very knowledgable about the regions where good rugs are made and about the craft itself. Highly recommend for cleaning, restoration and fair pricing. read more

I couldn't be more pleased with the service I received from Elegant Rugs. I had a large handwoven area rug and runner that I wanted to have cleaned. Peter was professional and communicative throughout the entire process. He suggested we have some of the binding on our area rug repaired and they did an excellent job matching the original color. The price was fair and our rugs look great. I'd recommend Elegant Rug Cleaning to anyone looking to have their cherished rugs handled with care! read more

This is my second time using Elegant Rugs and I'm so impressed! Besides getting an ivory Moroccan wool rug cleaned and refreshed (no more faint grayish foot traffic section), they even tackled my large 9 x 11 rug. My two canine furry friends had ruined my amazing hand knotted wool rug, or so I thought. Elegant Rugs brought it back to life! No more stains or odor thanks to pet-specific enzymatic cleaning. It's back to its beautiful fluffy self. They also sold me a plush new rug pad so the dogs wouldn't be tempted to reoffend, and delivered and set it up for me. They even moved my couches, let me vacuum behind everything and dust the baseboards, then put my family room back together...just a wonderful experience overall! I had called around to many different places prior to my first visit, and they are definitely competitive in terms of pricing. I worked with Peter and he was super friendly and communicative with great customer service. Also a note in regards to parking, I didn't find it a problem because they have a lot in the back for you to pull into - very easy. read more

Elegant Rugs - Carpet Cleaning Near Me - San Jose, California

I was able to meet Peter and discuss a very complex project. I had with some rugs. He was very informative and he worked with me on this project beautifully. I was impressed to see a facility that was taught professional with all of the machinery it really takes to clean rugs. We will be using elegant rugs from now on on all of our projects! Thanks Peter. -Brandon, Moser Carpet Repairs read more

Had another rug, with pet spots , what a super job. No smell. Highly Reccomend this rug cleaner and service. The best!!

The customer service is what first grabbed me, then the quality of workmanship moved it over the top. My rug looks brand new. I dont write many reviews but I will shout from the rooftop...this company knows what they're doing!! read more

I had a great experience with Elegant Rugs; dropped off a Persian rug the same day I spoke with Peter and the rug was delivered to my place when the cleaning was done. Very happy with the communication, pricing and the quality of their service. read more

If you are looking for a company to give your rugs the highest quality cleaning and care, look no further. Elegant Rug Cleaning is by far the best. They are the go to experts. For 16 years, they are the only people we have trusted our Persian carpets to. I wish I could give them more stars. read more

With 2 dogs we clean rugs regularly and every time the result exceeds our expectations. before we cleaned rugs at home, but we always had this damp smell, even after using the semi-professional machine and vents. With Elegant Rugs - just clean rugs and none of the smell read more

Peter and his team were great to work with! Very professional, helpful, communicative and reasonably priced. They went above and beyond to make sure the job I gave them met their high standards. 10/10 would recommend their services to anyone looking for a high quality, local rug cleaning service. read more

I highly recommend this family-owned business named Elegant Rug Cleaning. I had 2 Persian rugs and a Pakistani runner to be cleaned. The runner's strings were destroyed and therefore, I needed new fringe added to both ends. Elegant Rug did a great job and my rugs looked brand new. The main guy, Peter was a consummate professional and it was a pleasure to work with him. Lastly, it was also a treat to watch the rug repair expert in action repairing a rug when I visited his office. I will be going to Elegant Rug for all my future cleaning/repair needs. read more

We have been a customer for over a decade. If you have a Persian (or any other beautiful) rug, this is the place to go. I trust that my rugs are in good hands. They look brand new when they are done. The customer service is incredible and amazing. Highly recommend them. read more

I called Peter to see if he could refigure a Persian rug. He came over and looked at it and said yes he could. I must say that, from the start, my wife and I had a good feeling about him. Super nice fella! He went above and beyond our expectations. The rug turned out beautifully. He also shipped it to our new house in Virginia. Peter and his company were an absolute pleasure to work with. Thanks SO much, Peter,for your craft! Gary and Nancy Edwards read more

I had 2 dogs and one cat getting old they began to soil the rugs. The odor was intense. We took our rugs for cleaning to Elegant Rugs and they did a fantastic job. Although the urine stains were set pretty well they became lighter but their deodorizer treatment took all the smells out and refreshed our rugs. I would recommend them for your rug cleaning needs. read more

Peter and his staff are amazing took my rug to them and they repaired it and cleaned it looks absolutely amazing.

These guys are really great!...reliable, responsive, do high-quality work, know their stuff, are pleasant to communicate with, and keep you informed the whole process. read more

I had a great experience with Elegant Rug Cleaning. Peter and his team were very professional. They took care of the tea stain on my Persian rug and removed it completely. it looks like a brand new rug now! I am so happy with their service. Thank you Elegant Rug Cleaning. read more

We took our Kilim rugs there for an evalution. We drove and took them in for Peter to take a look. We offered to pay him for his time and he refused. The entire time he spent was about 20 minutes which included taking photos. This location is on a very busy street with difficult parking. You aren't sure you are there especially when there are no signs anywhere I suggested 1 in the window would help and was told it was silly. I received my email valuation right away and thanked him for his time. I was a bit surprised he asked me to fill out a survey because I obviously wasn't thrilled nor had a rug cleaned? He was not listening to me at all as a potential future customer or reference. Yet he couldn't believe this and asked me to change my rating (another survey) read more