Dear Elite Air, I discovered your company on Yelp and was impressed by your prompt and professional response to my initial inquiry. I spoke with a representative who quoted me $99 to clean my dryer vent. I clarified that I reside in a condominium and that the dryer vents to the roof, which is easily accessible via the building's emergency stairwell. I was told there might be a small additional charge due to the roof access. The technician arrived on time and was courteous and professional. I showed him the dryer and accompanied him to the roof to point out the exhaust pipe. There were no complications. He retrieved his equipment from the vehicle, completed the service efficiently in under 30 minutes, and appeared to do a thorough job. However, I was shocked when he informed me the total cost would be $650. This was a significant and unexpected increase from the $99 quote I received over the phone and by email. When I asked for an explanation, he mentioned that cleaning the roof vent and vacuuming behind the dryer warranted the additional charge. I asked him to contact your office, as I felt misled and should have been informed in advance of any such substantial price increase. When I stated that I expected to pay around $150 based on the scope of work, the technician offered to settle the bill for $250, which I paid. While I have no issue with the quality of the work or the technician's conduct, I am deeply disappointed by your pricing practices. I believe the situation reflects poorly on your business and feel that I was taken advantage of. I will not be recommending Elite Air to others based on this experience. Sincerely, Stuart read more

I recently hired Elite Air for air duct cleaning and a chimney sweep, and I couldn't be happier with the service! From the moment I called to schedule an appointment, the staff was friendly and professional. They were able to accommodate my schedule and arrived right on time. The team was incredibly thorough, taking the time to explain the process and showing me before and after pictures of the air ducts. I was shocked at how much dust and debris they removed! Not only did they improve the air quality in my home, but they also made sure everything was spotless before they left. They also did an amazing job with the chimney sweep. I feel much safer knowing my fireplace is clean and functioning properly. The technicians were knowledgeable and gave me tips on how to maintain it throughout the year. Overall, I highly recommend Elite Air for any air duct or fireplace cleaning needs. Their professionalism, attention to detail, and excellent customer service truly set them apart. I'll definitely be using them again in the future! 5 stars! read more

I gotta say, I'm seriously impressed with Elite. I had my air ducts cleaned recently, and the whole process was smooth as heck. From the get-go, they were super chill and easy to work with. I was able to book an appointment online without any hassle, and the tech showed up right on time, which is rare, honestly. The guy super friendly, and really knew his stuff. They walked me through everything they were going to do, so I wasn't left guessing. The best part? They didn't leave a mess everything was spotless when they were done. Big plus for me. Since they cleaned my ducts, I've noticed a huge difference in the air quality. It feels way fresher in here, and I'm not sneezing every five minutes. Honestly, it's like I'm breathing a little easier now. If you're looking for a solid, trustworthy air duct cleaning service, I'd totally recommend these guys. I'll definitely be calling them again when it's time for a tune-up. 10/10, would definitely recommend! read more

I discovered Elite Air through a social media promotion and was impressed by their responsiveness. I messaged them late at night on a weekend, and they replied instantly, scheduling my appointment at a time that worked for me. The technician confirmed my appointment the day before and kept me updated on his arrival time. Exceptional customer service! He arrived promptly, conducted a thorough inspection, and explained the options for fixing my dryer duct. He then physically showed me the debris he removed, revealing why my brand-new dryer wasn't performing well. His clear communication highlighted a potentially dangerous issue. Thank you, Elite Air, for your affordable, high-value service that addressed a critical problem. I'm truly grateful! read more

Elite Air did an outstanding job from start to finish! Their team was punctual, professional, and really took the time to explain everything before getting started. I appreciated how thorough they were in cleaning my ducts and vents--I noticed an immediate improvement in air quality. What impressed me most was their attention to detail and commitment to customer satisfaction. They didn't just do the job and leave; they made sure everything was done correctly and even gave me helpful maintenance tips. It's hard to find a company that is both reliable and honest, but Elite Air truly delivered. Highly recommend them for anyone needing air duct cleaning or HVAC services. Five stars! read more

I had an amazing experience with Elite Air! From start to finish, they were professional, honest, and incredibly thorough. The technician arrived on time, explained everything clearly, and didn't try to upsell me on unnecessary services. It's rare to find a company that truly values transparency and customer satisfaction, but Elite Air exceeded my expectations. My air ducts are spotless, and I can already feel the difference in air quality. If you're looking for a reliable and trustworthy air duct cleaning service, I highly recommend Elite Air. I'll definitely be using them again in the future! read more

I recently had my chimney repaired by Elite Air and I couldn't be happier with the service From the initial consultation to the final inspection their team was professional knowledgeable and thorough They took the time to explain the issues with my chimney and provided a detailed assessment before any work began. The repairs were completed quickly and efficiently, and the area was left spotless I now feel confident that my chimney is safe and functioning properly I highly recommend Elite Air to anyone needing chimney repair services Tom the technician did a fantastic job. read more

BEWARE! RUN! No integrity. They called my husband offering to do the service for free if I remove my bad review. I said no, since I don't want their shady company or employees to return. They offered then to give us $250 if we remove the initial review. Thinking that honesty can be bought. They then flagged and reported my review to Yelp in hopes that it gets removed. No luck! So weeks later they call again offering more money and free service to have the initial review removed. I'm documenting this and hope that they stop the harassment. read more

"I had the pleasure of working with Elite Air for HVAC services, and I couldn't be more impressed. From the moment I reached out, their team was incredibly responsive and professional. They took the time to understand my needs and provided an efficient, affordable solution. The technicians were knowledgeable and friendly, ensuring everything was installed and running smoothly. I appreciate the high level of service and would highly recommend them to anyone in need of HVAC services. Truly a top-notch company!" read more

I recently had Elite Air Duct come to clean out my ducts, and I couldn't be happier with their service! They were incredibly professional from start to finish--punctual, respectful, and thorough in their work. Not only did they do an amazing job, but they also offered a very reasonable price. It's rare to find a company that delivers such great quality and value. I'll definitely be using them again in the future and highly recommend them to anyone in need of air duct cleaning services! read more

Elite Air is wonderful to work with. He is honest, kind, and does a wonderful job. I have an extremely old house/chimney and Elite Air explained exactly what needed to be done to fix the leak I had. He takes good care of his customers and tells you exactly what needs to be done, he doesn't add any unnecessary work into the job. He was on time and cleaned up when he was finished with the job. He really takes pride in his work. I would highly recommend him. read more

I recently had my chimney vent fixed by Elite Air, and I was very impressed with their service. The technician was on time, professional, and knowledgeable. He explained everything he was doing and answered all of my questions. He also made sure to clean up any mess before he left. I would definitely recommend Elite Air to anyone looking for a reliable and affordable chimney service. Here are some of the things I liked about their service. read more

I needed my gas fireplace inspected and Jonatan arrived and was polite and professional. He quickly determined that the chimney and fireplace needed cleaning and did so right on the spot after getting approval. He showed my wife and I how to operate the gas fireplace, we've never had one or used one before, so thank you Jonatan and the rest of the staff at Elite Air. I would recommend them. read more

Both Elite Air are so kind, they took the time to explain what needed to be done and showed pics of the mess that was in my duct before & after. Elite Air suggested the sanitizing of the duct & I couldn't have been happier. The fresh clean was absolutely wonderful and lingered for several days. I will be getting my duct serviced by this company again in 2 years. Thanks again! read more

On the day of the service, the technicians arrived right on time, and they were very knowledgeable. They took the time to explain the process, answer my questions, and made sure I was comfortable with everything. They even showed me before and after photos of the ducts, and the difference was amazing! I could immediately feel the improvement in the air quality in my home. read more

We recommend this service for all your chimney cleaning and updating needs. They were polite, prompt and professional and provided an excellent cleaning service. They also included important advice regarding the efficiency of our existing chimney and fireplace. Elite Air and his service technician were a pleasure to have in our home. read more

Elite Air is an excellent and reliable professional. He did a Duct cleaning of my home's air conditioning ducts and even went above and beyond by cleaning some mold spots I hadn't noticed. He also cleaned the exterior chimney sweep, which wasn't part of our contract! Everything is now nice and clean. Hiring him was totally worth it! read more

It was a great experience they came on time and the work was done very quickly Elite Air did a great job! I live in Fontana and they came to clean my dryer vent. The technicians were on time, professional, and made sure everything was working safely before they left. I really appreciate their service and highly recommend them. read more

Excellent service at great value. Elite Air also specializes in home inspections and was kind to point out a few things at my house that needed further attention. Will certainly keep the contact in my phone for future duct cleaning and home inspection. Will recommend this company to all of my friends for sure. Thank Elite Air! read more