Always polite and helpful!! We have used them on several different occasions when needed and…read moreinformative as well as competitive in pricing!!

Juan V is awesome . Extremely helpful been going to this storage for 3/4 years now. Great with…read morecommunication (Spanish and English) . My parents also got help with their storage unit from him.

Amazing service! The value for the price is outstanding, and the entire experience has been smooth…read moreand stress-free. The facility is clean, secure, and well-maintained. The staff is friendly, professional, and always willing to help with any questions. I highly recommend this storage facility to anyone looking for a reliable and affordable storage solution. Thank you for providing such excellent service!

The staff at the front desk were incredibly helpful and made the process fast and easy.read more

The place was great when it open up but now they keep increasing the rent to unbelievable rates, I…read moreknow increases are normal but a 45% increase in cost from one month to another is insane. My rent went from $210 to $300 in a month No wonder I'm seeing more and more people move out of this place. Renting a new unit is actually cheaper than staying in the current unit, if it wasn't for the moving part since I don't have time to move everything out. You can do better Trojan Storage you can do better!!!

I wanted to really believe I found my forever storage. Unfortunately, the complete lack of customer…read moreservice and facility maintenance has forced us to look for a new place. After months of a broken elevator, inconvenience, and dodged calls to their offices, we have not received a resolution to our initial complaint. Rather than spend the money and time to bring our items in to the current storage, we are leaving instead. The value was not worth being ignored and ADA violations left and right. Unfortunate.

5-Star Review I had…read morea great experience at A-1 Storage in Bell Gardens, CA. I want to give special recognition to Leo, who was extremely polite, helpful, and professional throughout the entire process. He answered all my questions, made everything clear, and provided excellent customer service. Thank you, Leo, for making the experience smooth and pleasant!

Yes, definitely will recommend to everyone. Angelica is…read moreawsome! And very willing to help as much as possible. She is kind and very willing to assist. Great place!

I've been renting a unit here for the past 7 years, and I can honestly say the experience has been…read moreexcellent. Gus and Ana have always been extremely helpful, kind, and professional. Every time I needed assistance, they were patient, friendly, and made everything easy for me. The property has been well taken care of, and I always felt comfortable keeping my belongings here. After so many years, I really appreciate the great customer service from Gus, Ana, and the whole team. I would definitely recommend this self storage location to anyone looking for a reliable, clean, and friendly place to store their things.

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

So far so good, reserved and complete form online…read more Suzanne was awesome and reach out to make sure my move in was smooth. With the app automatically opening the gate and easy access to unit; no complaints so far.

So I rented a storage unit from this place for 12 years straight. Rent went up every 6 to 8 months…read moreor so, but I figured hey it is real estate and the increases reflect California real estate market. So I bit the bullet, tightened up my belt and dealt with it until i was able to get out and stopped the bleeding. Fast forward to this past few weeks. I was going out of the country and needed a space to park my car for 18 days. Figured it was temporary and that I would be back soon, I opted to rent a parking space here since it is nearby. It was an uncovered space but I thought it would be OK. I was wrong, completely wrong! When I returned and went to retrieve my car, there had been an attempted theft! The steering colum case was ripped off​ and the ignition key slot was damaged to where it would no longer fir the key. The interior was a mess. The glove compartment and between seat interior compartment were thoroughly trashed. Everything was scattered all over. The battery was taken. So even if I manage to force the key into the ignition, the car will not start. This was about 4 or 4:30 pm. on a Tuesday afternoon. And "no Public Storage personnel" was anywhere to be found dispite the posted hour of operation of 6 am. to 6 pm. So I called. No live person to take the call. I left a message. A short while later they called me back. As I began to tell them what happened to my car, they told me yes they know. The incident happened 2 days prior and that they have file a report with Montebello PD and for me to come next day at 2 pm. to get the report number to file with my insurance. Sound ok so far? Next day I showed up at about 2:30 pm. and told the lady at the office near the gate what happened and why I was there. To my astonishment, she knew "nothing" about it! The left hand didn't know what the right hand was doing. After a few minutes, another lady called into the office and confrontationally and combatively proceeded to tell me they are not responsible. Was I upset? Oh! Why would a long time customer like me be upset just because I "paid" to leave my car somewhere thinking it's safer than parking it on the street? Why would I be upset if the party I paid tells me they don't know anything about an attempted theft of my car after having told me to come get information? Why would I be upset if the party I paid tells me they are not responsible for anything that happened? Why? Why would I be upset? So I put in a call to the PD and waited. When the black and white pulled up and official police report was filed, the officer tells me she just came from another incident report at a Public Storage. We went to the office to as about security footage and a man who introduced himself as the District Manager was there. I asked him if this type of thing is a common occurrence here. He responded "No. But a lot of people are impacted." What the f_ck does that mean? My take... The people who attempted to steal my car had access to the gate access code. Surely they wern't going to ram the car through the gate to get out if they succeeded in hot wiring my car. Conclusion: This is not the place to trust with your belongings. It is not safe and they don't care...

l will start out by saying that these storage units are in the middle of the 710 Freeway and on the…read moreother side there's a riverbed. There's homeless people living right behind the units . I rented a space and they gave me the last storage all the way in the back . A few months into renting this storage they let us know that they had broken into it and we had to come see what they had taken. The people that broke in made a hole big enough for them to fit and mind you they broke concrete! to get in. I was in disbelief when I open the unit and noticed they took all of my stuff and my sons as well. I WAS SHOCKED and heartbroken I couldn't believe the employees had no idea what was going on. They took every single box even my family pictures among a lot of other valuables they wiped us clean. They only left the bed frames and my mattress because that didn't fit through the hole they had made and some kitchenware they couldn't get to. For what I seen these people probably stayed in there for a few days. I found a cat's skull and its lower jaw it was gross among other disgusting things. There was also a bucket with human feces in it. After we confronted the employees they laughed it off and one of them told me "this happens way more than you would think" as if it was supposed to make me feel better.In other words on their end it was completely normal to them and no big deal. I would NEVER recommend these storage units to anyone. This place needs to be renovated. They are not enough cameras to cover all areas properly, doors are uneven and slide latches to lock the doors are rusted. Please do your research before renting a storage unit.

I recommend this place very close to my house and safe. Good customer service, good space and…read moreprice for all my items.

George and Joanne were very attentive when inquiring about a storage unit. They accommodated my…read moreneeds, and responded when they said they would. Oftentimes others don't. For example, I called and George answered the phone. He said he'd call me back in 5-10 min, as soon as he was done with the walk-in customer. No later than five minutes, my phone rag. George was also very thorough when showing me the various storage unit sizes, and provided pros and cons for each. This made me feel as though I was dealing with trustworthy folks. Their demeanor played a big roll in me choosing Nova. Super attentive, and they didn't seem bothered one bit when asking rudimentary questions. Overall, great place. Would highly recommend.

I am an extremely satisfied customer and highly recommend. I am a returning customer for years.read more

Helped us move from chino hills to Huntington Beach with no problems! Very good problem solvers and…read moreawesome team! ILBERT - was an awesome team leader to his team - Alex, Freddy, and Juan!

What are the chances that 3.5 years later, I'd have the same movers!! We were happy to have Buchu…read moreand Sandro again! Dash and Aslan came this time around and were great too! We chose SOS again because why choose another company when they were great the first time?! Also, we got a returning customer discount! This time around, we are downsizing, but moving only 11 miles away. Because we had more furniture, it still took 6 hours, but they were still super efficient! They were able to move up my patio furniture to our 2nd floor balcony from outside! We still have 2 weeks left of moving to do and we're considering on hiring them again! I hope to not move again anytime soon, but if I have to, I know who to call! Micheal was very helpful on the phone, coordinating and giving me all the info I needed. Karina was helpful by text the day before and day of!

This location is incredibly clean! We feel safe leaving our belongings here and the Bernadine is…read moregreat - we appreciate her help.

don't waste your time and money. When I reached out for assistance, the manager did not help and…read moredid not answer my calls or messages.