APEX Gym has great equipment and a solid environment, but the cancellation process has been…read moreextremely frustrating. My first attempt to cancel was by email on March 4th, and I emailed again on March 16th when I didn't receive a response.I then went in person on a Sunday, as my contract allows cancellation in person. The manager, Lorenzo, was not there, and the front desk staff told me I could email him directly to cancel. I followed their instructions and sent the email. This morning, Lorenzo replied telling me that I cannot cancel by email and that I must come in person Monday-Friday 8AM-8PM -- even though I already went in person, and none of these requirements appear anywhere in my contract. My contract clearly states that cancellation can be done in person or by mail, with no mention of manager availability, weekday-only hours, or any other restrictions. Under the Texas Health Spa Act, gyms are not allowed to add extra cancellation conditions that aren't in the written agreement. The shifting explanations I received -- including in my recorded call with Lorenzo -- would not hold up under Texas consumer protection rules. I've filed a complaint with the Texas Attorney General because this has now dragged on for nearly a month despite me following every instruction they gave me.It's a great gym overall, but if you ever move out of the city or need to cancel, be prepared for a stressful and unnecessary process. The facility is good, but the cancellation issues are simply not worth the headache. Stay away at all costs, Houston is literally saturated with so many gyms that this one is absolutely not worth the trouble.

Overall the gym is decent but for being how big it is, they could add a lot more equipment. If…read moreyou're trying to go after 5, it sucks. Too busy. The kids at the front desk are just always messing around. They need to control the tripods everywhere, it's annoying especially not having social media where people put up tripods all around and then don't care they are blocking people from going around. Definitely more of a f boy gym. I see why the gym has its appeal for the aesthetic part of it but that's not for everyone, idc what the gym looks like. I care about equipment and they are lacking some major advanced machines. They have room for improvement but I chose them because it's the closest decent gym to my location.

I'm extremely frustrated with Anytime Fitness. I am no longer under contract, and I have gone in…read moreperson twice specifically to cancel my membership. Despite this, they continue to charge my bank account. I followed the proper steps, spoke to staff face-to-face, and was told it would be handled. It clearly was not. I ultimately had to contact my bank and block the payments, which should never be necessary after canceling correctly. This feels careless at best and dishonest at worst. I would not recommend this gym unless you're prepared to monitor your bank account closely.

Finding a gym that I actually enjoyed going to that also had a culture of community and pushing…read moreeach other to be better was a challenge for me. In my 2.5 months at Anytime Fitness, I have lost 20 lbs while building 1.5 pounds of muscle while training with Sayvon. All of these bad reviews are about the old trainers and management, and I can assure you this is the right place for you if you want to see real results while meeting great people and working with a kick-ass trainer. I used to be embarrassed to go to the gym because most trainers or members made me feel self-conscious, sometimes not even purposefully. At AF, I've felt welcomed and have learned to have confidence in myself going to the gym again. Thanks for coming to my TED Talk.

Respectful staff and patrons. Super clean. small but very good atmosphere. Love them. Cons is no…read morechildcare and guests are an extra charge but other than that great small gym with a big variety of equipment

Man I can't believe I have been a member since early September, and the experience I have had has…read morebeen great. The manager and personal trainers are very knowledgeable and into USPA powerlifting. A lot of times you can ask them questions and they give great answers on maybe how to adjust something you are having trouble with or give ideas on new things if you ask. I have used different facilities LA Fitness, 24 hour, Lifetime, and Equinox, and the environment here is just very good if you are trying to improve on your fitness goals. It isn't a huge facility, but in March/April they are going from like 3200 sq feet to 9000 sq feet, and getting a larger variety and quantity of equipment (more power racks and machines). They have more of what you need and less of the things you don't need. Sometimes at the other huge big name facilities they have a lot of equipment you don't need or use along with a crowd of people that aren't there to really work out. I actually signed up for personal training along the way, and have seen all my numbers go up pretty fast. I guess it could be beginner gains, but I have been using different gyms and doing programs off bodybuilding.com programs for years. I never really got my numbers up until working with the personal trainers here, and the knowledge they have is very good and different then what I found reading bodybuilding.com or other things on the internet. I think if you live in the general area of this facility you really shouldn't over look it. I also came in with some lower back pain and after going to a hospitals physical therapy center and working with them for 6 months 3 times a week I ended up with no significant improvement. Since working out with a trainer here I have removed the pain, and increased my strength significantly. I can't thank these guys enough.

Shady billing and cancellation processes. Haven't been there in months. Our key cards don't even…read moregive us access to the gym. Yet they are still billing after cancellation. Better more honest gyms in the area. Also the saunas they advertise the doors don't shut and they don't get even close to temperature.

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Great equipment. Front desk was very helpful with the paper work ! They also play anime with the…read morenew updates, gives something to watch while in between sets .

Taking my one star back from here great gym and good trainer I recommend anyone to join this gym…read moreplus there is going to be a new gym very soon. 5 star recommended gym

Poor customer service. I was told membership was $15 a month. When I went to sign up they wanted…read moreyour checking acount info PLUS a credit card. The $15 per month membership fee turned into $16.23 per month, $31 startup fee, $49 annual fee. What a rip off. This is a low class gym with basic equipment.

I really like this gym & have been going to it for 6 yrs at lunch time. In the summer they let high…read moreschool students have free access. While i think this is great to get younger people started with health & a gym, it is so crowded now that paying members have to add an extra 30 minutes to your workout to wait on machines. I think they should offer free time to students during non peak times.

I've been a member at multiple locations and have been to lifetime gyms in Houston and Atlanta. I…read morecan say this company is really doing it right when it comes to taking care of their facilities and patrons. I believe I first joined in 2018 and cancelled during COVID. Now back in 2025 and I can see some improvements. They have a lot of different machines and free weights, spaces to do Gtx classes, hot yoga, cycling, morning runs, pickle ball... I mean, you pay for what you get. I love that the women have their own sauna and hot tub, and can use the coed by the pool as well. It's never so crowded that you can't get machines and the staff is actually helpful. I definitely recommend.

Whenever I'm traveling around, my family and I love to stop by other lifetime gym facilities and…read morecompare them to our home base. As we were on our way to Galveston for our week long cruise, we booked a stay in Webster to do touristy things and this lifetime was a whopping 4 min drive from our hotel. I'm impressed with the cafe, locker rooms and kids club! As usual, the amenities are consistent with our home LT in Austin, the front desk always was welcoming at 6am for me running in, getting my workout in and then leaving. I find the studio classrooms are slightly smaller but the instructor Melanie was still great at 7:30am on a Friday, I was a little jealous that this LT has amazing classes that start at 5:30am for the folks who love their early bird hours in the day and impressed to see it was waitlisted! I dropped our 5 year old for a little of the kids club and even decided if we wanted to do Parents Night out at this LT, as this one doesn't seem to have a waitlist, our Austin North location separated by age groups for the younger kids vs older kids but this LT seemed to have less enrollment which probably means all the kids get to play together. The pools were huge and I'm sure if we weren't visiting during the winter freeze, the outdoor slides and pools would be more popular! I thought it was neat to see the individual hot tubs inside the locker rooms and steam room and saunas, although my husband and I occasionally like to have our sauna time together. Overall, the floors and machines were well kept, my cafe experience for coffee, smoothies and food consistent and the fact that we could have a space to explore while we were in town was fun to boot! Normally we visit the LT sugar land location as my parents are in SW Houston so this was a treat to try something new! Thank you LT Baybrook for keeping us healthy and entertaining us on our few days in the area! :) Looking forward to returning if and when we're in the Clear Lake NASA bubble!

Hands down, best place to get great instruction in a safe environment. I have been going here fore…read moreseveral years and have loved my experience.

Been here for about 4 years and love it. Flexible hours, good workout, and convenient location.read more