I'd give a 0 if I could. I had a transmission problem on my new Tiguan VW. I leased it from their…read moreParamus dealership. It has 2,000 miles. I bought it to the VW location in Fair LawnNJ for repair. "The service advisor" didn't return my 5 calls. They lie. Then lie Then lie. They're nice when you buying or leasing the car. After that. They don't want to know you When there's a problem. If you want to be disrespected, then go to Jack Daniels!

If I could give Jack Daniel's Kia a zero rating I would. Ive lost my trust in this dealership after…read moreit put my 2 girls in harms way on 2 occasions almost getting them killed on the highway. The car stalled on the highway rt 23northbound and was towed to Jack Daniel's Kia. After some investigation I found the vin# for my car was a part of a class action law suit for engine problems and engine oil leakage &replacement. But, they didn't make it easy . I had to find all of my oil changes etc even after contacting corporate which said its a part of it. But, I found all the records I could to satisfy them to get it approved. They replaced the engine , but still tried to place blame on someone else. They said whoever replaced the 1st engine used silicone to fix the hose that connects the washer fluid to the engine. I told them well that would be JackDaniels Kia. They denied doing the 1st engine replacement. So ,I did my investigation and went to another dealership who told me that they Jack Daniel's Kia had indeed replaced the 1st engine. So , why lie??? Then after they replaced the engine and we picked up the car my girls were on the highway and we're almost killed by oncoming traffic because the car stalled and would not start causing vehicles to almost hit them . Trucks etc. Their excuse was they forgot to attach the harness / clips to the engine. After they did this , they gave us back the car saying the car was good 2 days later the car stalled the engine stopped they almost get hit on rt 23 by a Mack truck once again its towed to Jack Daniel's Kia this time they say the car needs coils I say ok that was $897. So , between the tows to the shop and the repairs im at about $1400. Now they can't seem to get the error codes to go off . They tell me its going to be another $1600 but can't give me the parts or labor for this . But , its $1600. Christmas and New Years have pasted and this is their solution. I tried to talk to Jason luzzi but hes not available even when hes in the office to help a customer. I had enough of dealing with Charlie Mejia so I had my vehicle towed from Jack Daniel's Kia to a dealership who cared about their customers and were available to speak to them when there was a problem. After 2 weeks my car was diagnosed a plan was made and shortly after that it was fixed. My car was sent from Jack Daniel's Kia with a dagerous gasoline leak to name just one of the dangerous issues they left the car with. But, checked off as safe. It's sad when a dealership doesnt give 2 cents about its customers . Yet they sit in an office making big bucks to go off running personal errands and doing whatever they want .You got that position because at one time you cared about your job. NOW ITS JUST A PAY CHECK. BUT, MY GIRLS LIVES ARE IMPORTANT TO ME. RIVERDALE KIA UNDERSTOOD THE ASSIGNMENT. I TRUST RIVERDALE KIA . Jack Daniel's Kia you have lost your reason for being in business. Without the customers you are NOTHING !!!! REMEMBER THAT !!!! JASON remember to return calls too. I know im only one customer you dont need me. But, they will hear my voice wherever I go and on every Social platform im on. Don't trust Jack Daniel's Kia you will be putting your life and the life of your love ones at risk if you do. My experience was TERRIFYING!!

Car salesman was not pushy at all. I would definitely use them again in the future for a new used…read morecar.

I had a pleasant experience checking out what enterprise had to offer. They have a wide variety of…read morenew model cars. The models I looked at were 2019 but had mileage of approximately 40k. I wanted something with lower mileage. You get their actual price , no haggling no additional surprise and their inventory is always changing. Well worth a visit if you are looking for a newer used vehicle.

Had an amazing experience with Maria and the team at DCH Honda in Paramus. From the moment I walked…read morein, Maria was incredibly attentive, patient, and genuinely friendly. She made the entire process feel easy and stress-free--especially while I was looking at multiple cars and figuring out what I really wanted. What stood out the most was how seamless everything felt from start to finish. There was no pressure, just honest guidance and great customer service. Thanks to her, I was able to confidently close on the exact SUV I had in mind. If you're in the market for a car, I highly recommend asking for Maria. You'll be in great hands.

Great experience at this DCH Honda. Hamad was a great salesman and Martha and John in finance were…read morealso extremely helpful in getting me a great price and financing. Would definitely go back!

My salesman was Neil DiMaso. He is professional, kind, and knowledgeable about his products! I was…read morevery comfortable with him and even had a few laughs. He put me in the right car, and the right price, a brand new 2025 Toyota Camry which I LOVE!! I trust him implicitly and that's hard to say about a salesman. I will go back to him again!

I bought the Highlander based on a lot of reviews I read. Richard Morales, our salesman , was…read moregreat!!! He was patient and explained not only the Highlander but also the Rav 4 and how they both were great cars. We explained our needs and he strongly suggested the Highlander, we went for it, couldn't be happier!!! Took our 1st trip, 2500 miles and Richard was absolutely right. Rich is very attentive and patient and always does the right thing for his customers... Thanks so much Richard Morales!!!

Quality and knowledge service for auto repairs and specialist in Volvos. The service clerk is very…read moreaccomindating and friendly. My future car needs will be done there.

I had a really great experience dealing with Mike. He is very friendly and professional. Charges…read moreare little high.

I had an OK but not wonderful buying experience at this dealership. Kimberly, the sales rep was…read morereally on top of being in touch and that's actually the reason I thought to reach out to her about a car that wasn't even listed at her dealership, but had been listed at their Upper Saddle River location. Unlike the sales rep at Jack Daniel's Audi of Upper Saddle River, she seemed motivated to make the sale work and the car was close to what I'd been looking for. She was definitely more attentive to me _before_ I'd made it clear that I wanted the car, and nicer to me before I'd given them a cash down payment for 1/3 of the sale price--before I'd committed so decisively she had offered to come pick me up in Manhattan to go look at the car but after I made the down payment she was like, "my lot guy will drop you at the Ferry," eh. Not a huge deal but the feeling was a bit off, I had just spent 23K at their dealership. Andy, the finance manager was attentive and clear and very good about being detailed with things like the warranty and tire insurance. It seems like he's honest and a decent guy. I couldn't really get a handle on Kimberly as she seemed to act differently to me than I saw her acting when she was in the finance manager's office--to me slightly avoidant and quick with details and glossing over things, to him she was talking more and gesticulating in his office, though I couldn't hear what she was saying but it felt a bit odd--were they hiding something from me, why was she acting reserved to me and animated toward him? I was hoping that buying a car from an Audi dealership I would avoid any feelings of shadyness and it's still a mystery to me why it _does_ feel a bit uncomfortable buying a car--like they are hiding something from you. I would be so happy to engage in an open and clear transaction-- and I'm A-OK with them making money--they need to feed their families and pay their rent after all! It would just be be better if it felt a bit more open and the customer service was better. The last details worth knowing are that the car had a dent that the dealership did agree to fix for me and that though the Audi USA manual says that the spark-plugs need to be changed at 35K miles, and this car had 48K miles and had not had the plugs changed. They have said they won't change those out for me een though they are overdue and the service record is all of this car being serviced by the Jack Daniel's Audi dealership. So, it looks like that will cost more money on top of the deal. Still working that part out.

i bought a car here a few yrs ago. the BAD experience still lingers as : 1. i see the same car…read morepriced LESS than i paid in fl, now, with LESS miles 2. an audi dealership, with an employee from bergen county verified that the PARAMUS AUDI is one of the WORST in the country. their reputation has reached all the way down to Fl! 3. i was not treated nicely, service was poor with BASIC mistakes in even how much money, i owed them . they sent me a bill for the original price, even though we had agreed to a very slightly lesser amount. . 4. ALSO, they had the indecency not to tell me the car i purchased was their loaner car. a GREEDY, pushy and rude dealership with poor cars.. i am sad to say this, as i am from bergen county and am coowner of a business there. this was known to the salespeople.. if they didn t treat me well, how will they treat you?

Excellent auto body and customization shop! Luis and staff did an excellent job installing my 2024…read moreFord Bronco Sport's fender flares. Competitive prices, perfect installation, and quick and efficient service! Definitely will spread the word about this great business! Thank you for everything!

Everything perfect from responding to my quote request online to keeping my car part when I needed…read moreto travel and could not bring my car for about 2 weeks, to then fixing the car. I am happy with the quality and the value of the service and will definitely take my car back to Lincoln Auto Body again if needed.

Called about a car for sale. Owner is Very Rude. Acts as if I'm bothering him. Doesn't really want…read moreto answer questions . Read his other reviews and I will take my business elsewhere .

Buyer Beware..!…read more Really wanted to trust this shop. Believed in the integrity of the seller. However, when my car was received in Chicago, it was delivered with broken motor mounts, broken upper and lower ball joints, broken driveshaft bearing, mis installed voltage regulator, and four dry rotted tires, none of which was disclosed during due diligence. I paid a significant,market premium price and while a 42 year old car, to be fair, expected to receive a car in premium condition, which it definitely was not. Urge any prospective buyer to be very wary......hire professional inspector, Insist on full disclosure I should not have been so trustworthy. Very unhappy with transaction