They will install parts bought elsewhere! I found that out after a misunderstanding had a seatbelt…read morereplacement become a drive belt replacement become a who cooling system video replacement.

"Do not shop here. The sales manager overprices cars way too much. When I told him I found a better…read moredeal at another lot, he told me, 'I do not care.' This team does not value customers or fair business. Go somewhere else. I had a very poor experience with the sales management here. The sales manager is rude and stated that he did not care. Buyer beware--they do not care about earning your business."They are overpricing their inventory well above fair market value. I tried to negotiate in good faith and explicitly told the sales manager that I had found a better deal. Instead of trying to earn my business or negotiate, he completely dismissed me and kept saying I don't care .' It is shocking that a manager would treat a prospective buyer with such blatant disrespect.

If I could give Jack Daniel's Kia a zero rating I would. Ive lost my trust in this dealership after…read moreit put my 2 girls in harms way on 2 occasions almost getting them killed on the highway. The car stalled on the highway rt 23northbound and was towed to Jack Daniel's Kia. After some investigation I found the vin# for my car was a part of a class action law suit for engine problems and engine oil leakage &replacement. But, they didn't make it easy . I had to find all of my oil changes etc even after contacting corporate which said its a part of it. But, I found all the records I could to satisfy them to get it approved. They replaced the engine , but still tried to place blame on someone else. They said whoever replaced the 1st engine used silicone to fix the hose that connects the washer fluid to the engine. I told them well that would be JackDaniels Kia. They denied doing the 1st engine replacement. So ,I did my investigation and went to another dealership who told me that they Jack Daniel's Kia had indeed replaced the 1st engine. So , why lie??? Then after they replaced the engine and we picked up the car my girls were on the highway and we're almost killed by oncoming traffic because the car stalled and would not start causing vehicles to almost hit them . Trucks etc. Their excuse was they forgot to attach the harness / clips to the engine. After they did this , they gave us back the car saying the car was good 2 days later the car stalled the engine stopped they almost get hit on rt 23 by a Mack truck once again its towed to Jack Daniel's Kia this time they say the car needs coils I say ok that was $897. So , between the tows to the shop and the repairs im at about $1400. Now they can't seem to get the error codes to go off . They tell me its going to be another $1600 but can't give me the parts or labor for this . But , its $1600. Christmas and New Years have pasted and this is their solution. I tried to talk to Jason luzzi but hes not available even when hes in the office to help a customer. I had enough of dealing with Charlie Mejia so I had my vehicle towed from Jack Daniel's Kia to a dealership who cared about their customers and were available to speak to them when there was a problem. After 2 weeks my car was diagnosed a plan was made and shortly after that it was fixed. My car was sent from Jack Daniel's Kia with a dagerous gasoline leak to name just one of the dangerous issues they left the car with. But, checked off as safe. It's sad when a dealership doesnt give 2 cents about its customers . Yet they sit in an office making big bucks to go off running personal errands and doing whatever they want .You got that position because at one time you cared about your job. NOW ITS JUST A PAY CHECK. BUT, MY GIRLS LIVES ARE IMPORTANT TO ME. RIVERDALE KIA UNDERSTOOD THE ASSIGNMENT. I TRUST RIVERDALE KIA . Jack Daniel's Kia you have lost your reason for being in business. Without the customers you are NOTHING !!!! REMEMBER THAT !!!! JASON remember to return calls too. I know im only one customer you dont need me. But, they will hear my voice wherever I go and on every Social platform im on. Don't trust Jack Daniel's Kia you will be putting your life and the life of your love ones at risk if you do. My experience was TERRIFYING!!

I'd give a 0 if I could. I had a transmission problem on my new Tiguan VW. I leased it from their…read moreParamus dealership. It has 2,000 miles. I bought it to the VW location in Fair LawnNJ for repair. "The service advisor" didn't return my 5 calls. They lie. Then lie Then lie. They're nice when you buying or leasing the car. After that. They don't want to know you When there's a problem. If you want to be disrespected, then go to Jack Daniels!

Car salesman was not pushy at all. I would definitely use them again in the future for a new used…read morecar.

I had a pleasant experience checking out what enterprise had to offer. They have a wide variety of…read morenew model cars. The models I looked at were 2019 but had mileage of approximately 40k. I wanted something with lower mileage. You get their actual price , no haggling no additional surprise and their inventory is always changing. Well worth a visit if you are looking for a newer used vehicle.

Had an amazing experience with Maria and the team at DCH Honda in Paramus. From the moment I walked…read morein, Maria was incredibly attentive, patient, and genuinely friendly. She made the entire process feel easy and stress-free--especially while I was looking at multiple cars and figuring out what I really wanted. What stood out the most was how seamless everything felt from start to finish. There was no pressure, just honest guidance and great customer service. Thanks to her, I was able to confidently close on the exact SUV I had in mind. If you're in the market for a car, I highly recommend asking for Maria. You'll be in great hands.

My wife and I came to this Honda dealership seriously considering a vehicle purchase. After waiting…read morean unreasonable amount of time just to be acknowledged, the test drive made it clear we would not be doing business here. Our sales person was Hamad Deeb and his conduct was unacceptable. We asked to test drive the Honda CRV-hybrid- My wife was driving an unfamiliar vehicle on the highway and asked reasonable questions about its safety and cruise-control features. Instead of providing clear, patient instruction, he spoke down to her, barked commands, and repeatedly yelled at her. He told her to look at buttons and controls while she was driving at highway speed, gave rushed directions without adequate warning or explanation, and then accused her of not listening when she could not instantly respond. This was not instruction; it was distracting, intimidating, and unsafe. No customer should be treated this way--especially while operating a vehicle they are test-driving. We came out of that test drive with her close to tears and afraid to even ask any questions about the car. We reported the experience to management, Diego Cozar. This was one of the worst dealership experiences we have had, and Hamad Deeb's behavior directly cost this dealership our business. The manager offered to have us meet with someone else or if there was any deals he could offer, but we will not support this business ever after the belligerent behavior we just received.

My salesman was Neil DiMaso. He is professional, kind, and knowledgeable about his products! I was…read morevery comfortable with him and even had a few laughs. He put me in the right car, and the right price, a brand new 2025 Toyota Camry which I LOVE!! I trust him implicitly and that's hard to say about a salesman. I will go back to him again!

I bought the Highlander based on a lot of reviews I read. Richard Morales, our salesman , was…read moregreat!!! He was patient and explained not only the Highlander but also the Rav 4 and how they both were great cars. We explained our needs and he strongly suggested the Highlander, we went for it, couldn't be happier!!! Took our 1st trip, 2500 miles and Richard was absolutely right. Rich is very attentive and patient and always does the right thing for his customers... Thanks so much Richard Morales!!!

Quality and knowledge service for auto repairs and specialist in Volvos. The service clerk is very…read moreaccomindating and friendly. My future car needs will be done there.

I had a really great experience dealing with Mike. He is very friendly and professional. Charges…read moreare little high.

Stopped in with my mom last Saturday to look at an 2022 Audi Q5. Really nice and friendly staff…read morefrom Mike Q., Imani, Chris C. and Anthony K. made it happen, she bought it and absolutely loves it. Great experience, no games or gimmicks. Thanks again guys.

i bought a car here a few yrs ago. the BAD experience still lingers as : 1. i see the same car…read morepriced LESS than i paid in fl, now, with LESS miles 2. an audi dealership, with an employee from bergen county verified that the PARAMUS AUDI is one of the WORST in the country. their reputation has reached all the way down to Fl! 3. i was not treated nicely, service was poor with BASIC mistakes in even how much money, i owed them . they sent me a bill for the original price, even though we had agreed to a very slightly lesser amount. . 4. ALSO, they had the indecency not to tell me the car i purchased was their loaner car. a GREEDY, pushy and rude dealership with poor cars.. i am sad to say this, as i am from bergen county and am coowner of a business there. this was known to the salespeople.. if they didn t treat me well, how will they treat you?

I have had both collision work and restoration work done by Louis and his team at Lincoln Auto…read moreBody. They do excellent work, delivering a car that I'm proud to drive. His pricing is fair, and he makes suggestions if he knows he can save me money without sacrificing the quality of the job. I highly recommend that you bring your car to Lincoln Auto Body.

Excellent auto body and customization shop! Luis and staff did an excellent job installing my 2024…read moreFord Bronco Sport's fender flares. Competitive prices, perfect installation, and quick and efficient service! Definitely will spread the word about this great business! Thank you for everything!

Called about a car for sale. Owner is Very Rude. Acts as if I'm bothering him. Doesn't really want…read moreto answer questions . Read his other reviews and I will take my business elsewhere .

Buyer Beware..!…read more Really wanted to trust this shop. Believed in the integrity of the seller. However, when my car was received in Chicago, it was delivered with broken motor mounts, broken upper and lower ball joints, broken driveshaft bearing, mis installed voltage regulator, and four dry rotted tires, none of which was disclosed during due diligence. I paid a significant,market premium price and while a 42 year old car, to be fair, expected to receive a car in premium condition, which it definitely was not. Urge any prospective buyer to be very wary......hire professional inspector, Insist on full disclosure I should not have been so trustworthy. Very unhappy with transaction

I have been buying from Mercedes Benz of Paramus for the past 22 years and this is my 5th "Toy" GLE…read more350 I just purchased from them. They are HANDS DOWN, THE BEST Mercedes Benz dealership I have known. Andrew Franco (my new favorite salesman), Michael Mutter (Sales Manager) and Nick Avianto (Finance Manager) were very professional, accommodating and sensitive to all my needs and requests. They took care of every single related aspects, making this experience smooth and very enjoyable. Andrew Franco was very professional, accommodating, friendly and pleasant. He went above and beyond to make sure I am a very happy customer. He dedicated his time to communicate with me all the aspects involved and even on his day off was assisting me with my insurance set-up. Andrew and his team exceeded my expectations and along with my new car, put a big smile on my face. I am their forever customer and will always purchase all my cars from Mercedes Benz of Paramus. I look very much forward to purchasing my next beautiful car from them in the very near future. Thank you, Andrew, Michael and Nick!

sold me a s class. didnt bother mentioning it has defective rims and tires. had card 2.5 years…read more gone through 36 tires. scam city only go here if you want to get robbed