Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

OC Solar was fantastic from start to finish. They got me a proposal quickly, were transparent…read morethroughout the process, communicated consistently, and their online portal made everything easy to track. Every person who came out was professional and respectful. What really set them apart was handling both our full roof replacement and solar installation together. I didn't want a roofing company and solar company pointing fingers at each other down the road -- OC Solar eliminates that headache entirely. Their pricing was competitive, and their substantial warranty sealed the deal. Highly recommend them if you're considering solar!

New Day Solar was FANTASTIC! Eric, Tina and Denise were all incredible to work with. Honest quote,…read moreclear communication and easy payment options. I will not recommend anyone else. We had the typical negative experience with another solar company and were quite turned off to the whole idea ..... until we met Eric! Our electrical bills are almost nonexistent now and we couldn't be happier. New Day did a wonderful job. 24 panels and 2 batteries. Happy customers for sure!!!

I had a very disappointing experience with New Day Solar while trying to pursue a solar project…read morecontingent on RSSE/SGIP rebate funding. From the beginning, I was extremely clear that I would only proceed if the rebate covered the full project cost and that I would not pay any non-refundable deposit. Their representative repeatedly assured me in writing that there were "no upfront fees or deposit required" and agreed to prepare contingency language allowing me to cancel without penalty if the funding was insufficient. After months of follow-ups, delays, and waiting for management to finalize the paperwork, I was suddenly informed that the company had implemented a "new process" requiring a non-refundable $1,000 payment before they would process the application, engineering review, or other preliminary work.

Great install by EDDY AND ANGEL friendly professional I…read moregive them 6 STARS and a ABC they did some extra things ABOVE AND BEYOND THE CALL OF DUTY thanks for a great job Bob

My husband and I have had our solar up for several months now and we're already seeing huge savings…read moreon our bills. We are both retired, so our energy consumption is pretty high from being home most days. This experience with Solar Optimum has been such a positive and pleasant one. We ran into a few hiccups along the way, but Hannah from the Quality Assurance department checked in with us regularly and made sure things progressed. It showed us how much they care about their clients.

Absolutely First-Rate from Start to Finish When the fires…read morehit Southern California and we lost power for two weeks, something changed for me. I remember standing outside one night listening to my neighbor's generator roar to life again. It sounded like a chainsaw tearing through the quiet. Across the street, friends with solar and batteries had their lights on. Their kids were inside watching TV. Life looked normal. Meanwhile, I was packing up my family to leave our home. Rising electricity rates, AI data centers consuming massive amounts of power, and talk of double digit rate increases made going solar the right thing to do. I researched heavily. Built a spreadsheet. Interviewed over a dozen companies. Got bids through Energy Sage, cold called installers, and asked around for referrals. I wasn't looking for a sales pitch. I was looking for people I could trust with my home and my family's security. Infinity Solar felt different from the start. I didn't have to deal with brokers or middlemen to jack up prices. They are family owned, in business over 25 years, BBB A+ rated, and 5 stars on Yelp. Tim, the owner is a C10 licensed contractor, sets the tone for the entire company. His pride and commitment to doing things right shows up in every person on his team. Sara, our project manager, kept everything organized with clear, proactive communication. Blake handled the maze of permitting. If you've dealt with solar permitting in California you know what a mess it is. State, county, city, and fire department all with their own rules. Blake stayed on top of all of it so I didn't have to. Joel made sure the job site ran smoothly. The crew deserves real recognition: electricians Adrian, Ivan, Salvador, and Christian; roof lead Arni; installers Jose, Gabriel, Kieren, Israel, Erik, and Robert; and Deyvis helping with inspection. They showed up on time, worked hard, kept everything clean, and answered my endless questions without ever making me feel like I was in the way. Construction always has bumps. Permits get revised, inspectors want changes. What mattered was how Infinity handled it. Calmly, professionally, and without disappearing. Tim must be a good boss and take care of his people because this is a crew of highly skilled workers who take real pride in what they do. The day the system went live felt like a turning point. Our first outage was December 23rd while setting up for a Christmas party. Power was out over eight hours. The lights never flickered. I only knew because the app alerted me. Tim included a Solar Insure 30 year warranty covering panels, microinverters, wiring, and roof penetrations, including labor. It's backed by an A+ Superior rated third party insurer and is transferable if I sell my home. An installer's warranty is useless if they go out of business, so this gives real peace of mind. Because I verify everything, I called Solar Insure, Enphase, FranklinWH, and REC directly to confirm Infinity is a Premium or Platinum installer with each. They are. I'll break even in 8 years at current rates, sooner when rates keep climbing, and you know they will. But more than savings, it's peace of mind. When the grid goes down, our house doesn't. Infinity Solar gave our family back a sense of stability. I'm grateful we chose them.

Decided to pull the trigger on getting solar last year before the tax credit expired and started…read moregetting quotes from several solar companies. Most had a bunch of pushy sales guys buy Infintiy Solar was different. I spoke with Kay and she was super patient and extremely knowledgeable on the best system for our home. Decided to go with them and they were great! It was really hectic at year end due to everyone rushing to get solar systems installed before year end, and there were a few hiccups along the way but Kay was always available to get us to the finish line. Even the owner Tim was hands on in making sure everything was done correctly and on time. Appreciated them taking the time to get things done right. System is great and they weee very fairly priced and had great install teams. Would recommend them to anyone looking to get solar installed.

We had our solar panels installed by SolarMax and our overall experience has been very positive…read more  From first contact to ongoing customer support, SolarMax has exceeded our expectations. We were fortunate to have Ruben G. as our Account Manager.  Ruben was professional, pleasant and knowledgeable -- carefully listening to my questions and concerns and also sharing knowledge so I could better understand the phases of installation. Throughout the entire process - from design to permits, documentation to electrical requirements, we communicated with the various SolarMax team members to make sure we understood what the next steps would be. Every team member was courteous and competent, all of them did their part to complete our solar panel and battery project. We are happy with the service and expertise SolarMax has provided us and would recommend them to friends who are considering solar energy.  To Ruben - our renewed thanks!  We appreciate you for your work. To the entire SolarMax team - thank you for making this happen!

Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.

I am happy with the solar system I got through Sunlux. In October of 2025, I realized that the IRS…read moresolar credits were set to expire early at the end of the year due to the spending bill congress passed in July. I contacted 4 solar companies, and 3 said they could get the job done in time. Sunlux had the lowest price by $9,000 - $30,000. I liked that Mike Valencia is an owner, so I knew I was not working with a salesperson who might not be with me throughout the process. I purchased a 16 panel, 7.36KW, 2 Powerwall 3 system. From contract signing to Permission To Operate (PTO) took some time, but we got the system up and in service before December 31st. It did take almost 5 months from contract to PTO. Southern California Edison took 2 1/2 months to give us PTO. We did have some issues with communication at first. It turns out there was a key employee who was going through something. Sunlux hired an additional person to help. We then worked things out and communication has been great since. I noticed other reviews that remarked on communication. As far as I can see, that is resolved. I developed a good, friendly working relationship with Michael Valencia, Guillermo Santomauro, and Jessica Delgado. I also got along really well with the installers and technicians who came to my house. The installation and permit process did not go perfectly, but Sunlux took care of everything to my satisfaction, and to the satisfaction of my city (and we had a very particular inspector). If I saw something I did not like, Guillermo worked with me to make sure I was completely satisfied. Sunlux working with me to insure total satisfaction is why I gave them 5 stars. My safisfaction includes the very fair price, a good, safe system, and a company/people I feel confident with going forward. On my first bill reflecting a full billing cycle with solar, my Edison bill was only $10. I won't really know how well my system meets my needs until I have the air conditioning going full force during the summer. If needed, I will have a couple more panels and even another Powerwall added. For now my system produces far more power than I use. The only thing I don't like is having Tesla Powerwalls because Elon Musk's behavior and actions are contrary to my values. Sometimes compromises have to be made. They are good batteries. I feel confident recommending Sunlux, and urge others to consider them in their pursuit of Solar energy.

SunLux successfully completed our solar + battery installation in Fontana, CA, and the entire…read moreprocess was handled professionally from start to PTO. We found Sunlux through outstanding Yelp reviews, which helped us choose them. The project began with an initial meeting with Mike Valencia, followed by smooth design and coordination. Our project management started with Gabriel Benko during the design and operation phase then transitioned to Elizabeth Haygood, then Jessica Delgado, who managed inspections and the final PTO approval with SCE. Despite the handoffs, communication remained clear and consistent. Our system includes an 8.28 kW solar array (18 panels) paired with 1 Tesla Powerwall 3. Pre-installation inspection, installation, city inspection, and utility approval were all completed efficiently. One of the biggest strengths of SunLux is communication. We were kept informed at every stage of the project, and any questions we had were answered promptly and clearly. The technicians were professional, courteous and did quality work. Overall, SunLux delivered a well-coordinated project with strong communication and solid technical execution. Highly recommended. Deserving of 10 Stars.

We kicked the idea of solar around for two or three years. We finally decided to go with Sunrun…read moreSolar this Spring. No high pressure and I liked that the solar panels came with two batteries so we could enjoy the solar electricity 24 hours a day. The people at Sunrun changed out our electric breaker box, it was forty years old, just before they installed the solar panels and the two batteries. They were quick and efficient. Four installers came just after 7 a.m. Two on the roof and two on the electrical. I was ready to get into solar power! Then came the news that while they completed the installation before the end of July, we couldn't use the solar panels until first the city inspected and then Edison. They told us that could take until the end of September. We were not expecting that. Our monthly electric bill has reached over $400 a month during the Winter and Summer. The Solar was intended to keep our electric bill at just the monthly cost to Sunrun. I worked in the management side of construction for a few years so I'm familiar with how inspectors can really slow down any project. In my time building fast food restaurants and medical centers I learned how a smart contractor can help inspectors choose your job to inspect over another one. We never had to wait more than a day for any inspection. So, hearing Sunrun would take two months to get our solar inspected and running is very disappointing. If I were starting over again, we would very likely spend more time with their competition to find not just quick construction but getting to use the solar panels in more reasonable time. So Sunrun, you went from 5 out of 5 stars to maybe 3. If the solar is turned on early, I'll improve that rating. If it takes longer then it may go to 2 stars.

I had an extremely uncomfortable experience today with a door-to-door solar representative in…read moreCopper Canyon who was going house to house speaking about an "Edison scam." From the start, I clearly stated I was not interested and asked him to leave so I could attend to my children who were outside swimming. Instead of respecting that boundary, he continued knocking repeatedly even after I shut the door. He called out my first name through the door, which felt invasive and inappropriate. I again told him I was not interested at this time, but he kept persisting. At one point I had to tell him through the door that I was going to get my husband just to get him to stop. Even then, he remained outside continuing to speak over my refusal. The interaction escalated further when he approached me again as I was moving my car, continuing his pitch after I had already clearly declined multiple times. He also refused to initially provide his name or company, only later identifying himself as "Caleb." What made this experience especially upsetting was a deeply inappropriate and hurtful comment he made toward me in front of my child, calling me a "sad person." Given that I recently lost a baby, this was not only unprofessional but profoundly insensitive and completely unacceptable. No one should feel unsafe, followed, or disrespected in their own home after clearly saying no. I felt shaken and uncomfortable during and after this encounter. I would strongly caution others about this type of aggressive, intrusive approach.

I need my solar fixed on my pool and they did a great job, very professional and wise on what to do…read morethey were in and out very quickly, and I'm very happy

I've been trying to 'work' with this company since March 24 of this year. They came onsite, did…read moresome troubleshooting then just decided to ghost me. They respond to my questions with 'Larry said he will check on it today.' and 'I just text him that you are asking for an update' but they never follow through. How long does it take to get an update? It's been 1 month since their last message and there's been nothing since. Clearly this company needs to get serious about their customer service. I'm not going to continue chasing after these guys for service. Earlier this year they received several positive reviews, then there's a drop off. Someone recently left a similar review about them earlier this month, so perhaps this company is heading down a bad path. Often times when researching companies, I prefer to start with the negative reviews then move onto the positive ones. The negative reviews at times gives more useful information than a fluffy, positive review would. You can choose to roll the dice with these guys or go with a company that's responsive and true to their words. I've gone with another company.