We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.

Although I did. It hire them, I was impressed with their coming to my home and giving an estimate.read more

Highly recommend Pro-Care Restoration. Our complex needed some mitigation work done after a…read moreunit-to unit leak which was complicated by some health issues of one resident. The crew sensitively handled the situation and were neat and clean and took all the extra precautions we requested. Friendly technicians who explained everything that we needed to know regarding. Excellent communication and very professional demeanor. Exceptional work, and they did it in a very time efficient manner.

Jesse helped u me with mold remediation at my condo. He is…read morevery professional and reasonable. They did a great job. I am very glad to work with them!

Maaz was very helpful in the whole process of the mold mitigation. He responded quickly and…read moreprioritized what needed to get done. I highly recommend Maaz and his team.

i contacted the company and not only did I receive a quick response but they came by the same day…read more Very knowledgeable, super helpful and very professional .

I would never use ServiceMaster again, and honestly, I would not have used their service at all if…read morethey had not been referred by my insurance company. When the technician came to my house, he asked me to sign an agreement on his phone and assured me that I would never receive any invoice or bill from them, my insurance company will be fully responible for the cost . Then asking me to read and sign the long writing agreement on his mobile phone? Asking me to read the agreement on a phone and sign? OKAY, I trust them, and it was my fault and I signed it. Today (April 4) I received an invoice stating that payment is due by April 6. They charged $2,500 just to set up two dehumidifiers in my house. They said they would come back and pick them up after 3 days, but they never did. I had to follow up myself and ended up calling them three separate times to ask them to pick up their machines. Every time I called, the customer service rep just said, "I have your concern in our system, and someone will reach out to you." So basically, you end up waiting at least 1-2 days just to get a response back. Because they failed to come back on time and never explained whether I should turn the machines off, I let them run continuously for 6 straight days. This resulted in an additional $350+ electricity bill. The communication and customer service were extremely poor. It feels like all they care about is finding every possible way to charge you. For the payment method, you can pay by credit card but there will be 3.5% processing fee. The other way is to mail a check to them, but they didn't provide the mailing address. It's 2026, I didn't know people still use mail for payment. Be prepared for all these troubles if you want to use their service.

Some things are good in some not for example you send workers out to talk to do a job and no one…read morespeaks English. This is not acceptable, especially if English is your language and you can't cannot communicate with the people who are doing a job that you paid them to do.!!!!! Next the furniture smelled like smoke and you were going to return it back for people to put into their brand new house to live in. I don't think so. Taking people money again now ask for the dry cleaning stuff you guys did an excellent job on dry cleaning the clothes, but those other two you guys really need to fix.

I am a repeat customer of FloodDry and have had two great experiences - first in November 2025 and…read moresecond in June 2026. In November 2025, a faucet in an upstairs laundry room was left running (by yours truly, my bad), resulting in a flood in the laundry room that ran through the floor and into the ceiling and walls of the dining room located below the laundry room. FloodDry visited within hours of my call, gave a fair quote, and started the next day. They isolated the rooms with plastic sheeting, put protective paper lining on the floors, and then removed the wet drywall and baseboards in the laundry room and the wet drywall in the ceiling and walls of the dining room. They used their sensors and experience to identify what was wet and how much drywall to remove. Then, they deployed fans and dryers to fully dry the wet walls and rooms. Three days later, both rooms were completely dry. They then removed all of the plastic sheeting and floor paper and swept and vacuumed until the rooms were spic and span clean. Terrific job all around - done professionally and for a fair price. In June 2026, we noticed some strange discoloration and water stains in the ceiling of a downstairs room located below an upstairs bathroom. First call I made was to FloodDry. By 5PM the same day, I had a quote and the next day work started. The FloodDry team - the same two fellows who had done the work in November 2025 - removed the ceiling in the downstairs room. Worst nightmare: It was a leaking toilet in the upstairs bathroom and the discoloration was mildew (and a lot worse stuff) that had deposited on the ceiling of the downstairs room. FloodDry's first task was to fully remove all of the affected ceiling drywall and crown molding and clean the affected ceiling areas. Then, FloodDry referred me to plumbers, who arrived on short notice and fixed the toilet leak by installing a new toilet mounting plate in the upstairs bathroom and installing new sewage lines below the toilet in the ceiling of the downstairs room. Once the plumbing work was done, the FloodDry team returned and re-cleaned the affected areas in the ceiling of the downstairs room. Next, they installed fans and dryers in the upstairs bathroom and the downstairs room to completely dry the affected areas. They checked the progress over the next few days and by day four everything was dry. Again, FloodDry did a great job cleaning the two rooms once the drying was complete. Finally, FloodDry referred me to a drywall contractor, who replaced the ceiling in the downstairs room. Again, terrific work all around - done professionally and for a fair price.

I called three different companies from San Jose. A representative from FloodDry explained…read moreeverything very clearly and understandably. Most importantly, they did not scare us or push their services on us. All work was completed on time. Best value. I satisfied with Service Requested.

I have a single-family Craftsman in Alameda. There were small patches of mold on the ceiling of…read moreeach bedroom but the main issue was the bathroom in between. I called DiBlasi Restoration and spoke with Frank DiBlasi, the owner of his independent company. He met me at the house the next day and assessed the situation. Thankfully he was able to send his professional two-man crew the following day. The two men were efficient and clearly competent, perfect for the task at hand. The bedroom issues were easily resolved, but the bathroom is where they really succeeded. Not only was the mold wiped and removed, the surrounding tile grout was scrubbed and shiny like new. A nice touch by these guys. After a weekend of dehumidifying Frank took air samples in each affected room and sent them to an independent lab. All the tests passed with flying colors. I would recommend DiBlasi Restoration in a heartbeat. Frank has been at this for several successful decades and is righteously confident in his methods and protocols. On top of that, he's just decent business owner who is fair and square with his customers.

I had a really good experience with DiBlasi Restoration, and I specifically want to call out Frank…read more We had a major bathroom leaked that affected downstairs. Called DiBlasi Restoration and he was able to visit my home and provide an assessment and a plan for remediation and restoration. If you're dealing with water damage or remediation work, you quickly realize how stressful the situation can be. Frank stood out because he was incredibly knowledgeable and transparent throughout the process. I was so overwhelmed due to the extent of the damage but he took the time to explain what was happening, what needed to be done, and why. He may not be the cheapest option out there (although still reasonable priced!), but you get what you pay for. The level of professionalism, honesty, and expertise he brings is worth it. What I appreciated most is that it genuinely felt like he approached the job as if it were his own home. He was focused on actually fixing the problem the right way, not just doing the minimum or up charging you for unnecessary work. If you're dealing with water damage or remediation issues, I highly recommend at least giving Frank a call and getting a quote. Even just talking with him will give you a much better understanding of what you're dealing with.