Thomas made what could have been a stressful new car-leasing process feel effortless from start to…read morefinish. He went above and beyond to help us find the exact Calligraphy model we wanted in a very specific color combination, and somehow even made sure everything was completed in time for our big trip. He came highly recommended by a family friend, and he still managed to surpass all of our expectations. Not only was he incredibly professional, responsive, and patient throughout the entire process, but he also secured us a better deal than we ever expected. It's rare to find someone who genuinely cares about their customers the way Thomas does. If you're looking for someone trustworthy, dedicated, and willing to go the extra mile, Thomas is absolutely the person to see. We couldn't be happier with our experience! Thank you again, Thomas & Motive Auto for making this such an exciting and memorable experience for our family. We truly appreciate everything you did for us and will be recommending you to everyone we know!

After seeing all these positive reviews, I decided to contact them. I emailed them about my…read moreinterest in a leasing a 2024 Mazda cx 90 on 9/9. No response. Went to a different leasing company that also have 4.9 reviews on google like this company, and got a response within minutes of inquiry. I am sure they are a great company based on reviews though once you get the ball rolling with them.

Do not trust anything listed online from this dealership!! Came in for a vehicle that was…read moreadvertised at $30,000, but somehow ended up walking out with a car that cost over $40,000 after taxes and fees--with zero warranty. They told me I needed to put down 20% to qualify for the $30K deal, so I put down $17,000. Despite that, I didn't get the price I was promised. Less than a month later, the check engine light came on, and I ended up stranded on the side of the road. When I called the dealership, they claimed the vehicle had been fully inspected by a BMW dealership and that everything was up to date and in good condition. That was clearly not true. The car had visible scratches and scuff marks, likely from a hard brush. I had to pay out of pocket to have it detailed. They also promised to reimburse me for a crack in the windshield, and while the dealer initially asked me to send a photo of the receipt--I never got the refund. He completely stopped responding after that. On top of all this, they lied about the price listed online and immediately tried to upsell me the moment I stepped into the dealership. I even spoke with the manager, hoping to find a solution, and he wanted no part of it. Now I'm stuck with a car I can't return. The fake smiles and empty promises were the final insult. I will never work with Mike or this dealership again. What a disgrace.

These criminals want you to pay the listed price PLUS 20% of the list price in order to get a final…read moreprice. So on a $50k car listed the real price is $60k. WTF. Not sure how anyone has bought a car with them.

8 months after purchasing this piece of crap from them, (2018 Jeef Grand Cherokee) the engine…read moreneeds to be replaced. WHY?!?! BECAUSE THE CAR WAS NEVER SERVICED PRIOR TO ME PURCHASING IT! And the warranty they sold me will not cover the cost because they are saying the car wasn't maintained properly. I HAD THE CAR LESS THAN TWO MONTHS BEFORE EVERYTHING WENT BAD! I didn't even have the CHANCE to service the vehicle. And now they are lying and saying I NEVER brought the car back to them or alerted them to any problems. LIARS AND SCAM ARTISTS! I called multiple times. I brought the car in and Rick had their mechanic look at it. Rick would only take the car back if I put more money down and bought another car from them. WHY the xxxx would I do that????? PLEASE BEWARE OF THIS PLACE! ....I think it's disgusting that you can sell a car without checking to see what's going on. I was told the engine oil was changed prior to me picking up the car from you....It was not. The oil was SLUDGE when I checked it because the car wouldn't start. Literal chunks....And not because I didn't do maintenance on the car, because I only had the car 2 months! But because they and their mechanics just don't care what they are selling. And, I'm sorry, but over $10,000 worth of service done on the car literally 8 months after purchase, is not something that just happens! Give me a break. They sold me a piece of xxxx and they know it.

they are scammer do not buy any cars from them higher price…read morethan average market and defected car how would you feel safe by driving a defected car good luck , take your own risk

**Beware*** Car purchased look nice but when I had a mechanic look at it, the Chassis in the car…read morewas bent really bad, Alternator was bad, airbag module didn't work.. When I called TJ the supervisor he said there was nothing he could do about it and that we probably did it. The crazy thing is before he pretty much told me he's not doing shit for me I referred 2 clients to him because I thought he was a honest man. Don't buy any cars from this place they would rather have a 17 year girl drive an unsafe car then to do right by us.

I was skeptical on the reviews, but I thought what it couldn't hurt. When I first got there seemed…read moreokay since they had customers out. I went shopping around Major World, some places on Queens Blvd, and a few others in Jamaica but it just a bad experiance.But after looking online for a few weeks it seem like ALL the quotes dealerships listed on there website was actually different from how much the car actually was in person. High Speed Motors have a good selection of cars. It's a family business so just go in knowing your budget and how much you can actually afford a month. And with buying cars there is always room for negotiation, generally if the price can be lowered than they wouldnt just let you walk away. The price they listed online was the actually sticker price. So being that said I negotiated until there was no room. I thought the guy that helped me TK was patient. Provided me with carfax, the terms, and took care of what needed to be done. I brought my brother and my own mechanic to check out the car, everything was good. I thought about it for a few days and ended up buying the car. I had the car for 3 months and everything is great! I would recommend giving this place a shot.

Thanks guys after covid we needed 2 vans to get going again this place was able to fit our budget…read morewith good service and feel we have gotten a fair value for our buck

These guys are great! My family and I have bought two work vehicles from them in the last few years…read moreand both times I felt taken care of, listened to, and respected. When we had problem servicing one of the vans they were very helpful in taking care of it and saved us quite a bit comparing to the price dealership was asking for. I will recommend them to anyone who wants to deal with an honest used car dealer which is a rarity.

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.

Stephen is a great person. I haven't buy anything from them but I learn quite alot from the initial…read moreconsultation.

We had a wonderful experience working with Stephen as first time clients with Make and Model after…read morea friend referred us. He is very professional, had a great attention to detail, and made us feel at ease while looking for a car to purchase, helping us find a good deal while not pressuring us. I think the best review I could leave would be to copy and paste the text I sent Stephen the day after we received our vehicle at our home. -- Hi Stephen - thank you again for all of your expertise and services finding and leasing our new BMW! Is it normal for your customers to be kind of sad when the purchase is done and feel like they should invite you out to grab a beer or to the next neighborhood barbecue to say thank you? From reading your reviews on Yelp, I doubt we are the first. But we never felt like that after buying any of our prior cars. It's nice to have someone "on your side" in the car buying experience. Thank you!! -Ron, Raleigh NC