1. Empire Air Ducts Cleaning

    1. Empire Air Ducts Cleaning

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    Menifee, CA

    Empire Air Ducts Cleaning

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    Integrity Air Heating & Cooling Specialist

    Integrity Air Heating & Cooling Specialist

    (182 reviews)

    Joshua, Nathan, Josh T, Logan, Ashton, thank you for power through and getting us up and running…read more Unfortunately it wasn't easy install but this team was dedicated to getting us running. We appreciate you cleaning up everything and making sure it was all working and we were satisfied before heading home.

    I rarely write negative reviews, but I felt compelled to share this experience so others can make…read morean informed decision. The fan on our outdoor A/C condenser stopped spinning. After doing some research and consulting ChatGPT to better understand the symptoms, I concluded that the most likely cause was a failed dual-run capacitor. I also watched several YouTube videos showing that replacing the capacitor is generally a relatively simple repair. Although I considered replacing it myself, I decided it would be better to pay a reputable HVAC company to confirm the diagnosis and perform the repair. My wife spoke with a friend who highly recommended Integrity, describing the company as honest and trustworthy. Based on that recommendation and the company's excellent reviews, I scheduled a service call and agreed to pay the $125 diagnostic fee. The technician, Josh, arrived, and I explained that the condenser was operating but the fan was not spinning. I also told him that I suspected the capacitor had failed. Josh retrieved a test capacitor from his truck, disconnected the leads from the existing capacitor, and connected them to his test part. The entire process took about ten minutes. When he restored power, the condenser fan immediately began spinning. At that point, I was genuinely impressed. His quick test appeared to confirm exactly what I had suspected: the capacitor had failed. Since replacement capacitors generally retail for around $20, I assumed the repair would involve installing a new capacitor, with a reasonable markup for the part, labor, expertise, and company overhead. Instead, Josh listened to the fan and commented that it did not sound very good and appeared to wobble slightly. He then returned to his truck to prepare several repair options. He remained in the truck for what seemed like an unusually long time for what I believed was a straightforward capacitor replacement. Eventually, I walked out and told him that the amount of time being spent preparing a plan made me concerned that this was about to become a lengthy and expensive repair. I explained that this was not what I was looking for. Josh said he would be finished in a few minutes, so I returned to wait. When he came back, the first option he presented was to replace the capacitor for approximately **$1,000**. He then began describing another option that included replacing the condenser fan motor. That repair would have added approximately **another $1,300-$1,600** to the bill, on top of the capacitor repair. At that point, I stopped him. I told him that I had researched the capacitor and understood it to be a part costing approximately $20. I directly asked whether I was mistaken in understanding that I was being quoted $1,000 to replace a roughly $20 part. Josh responded by asking whether I had gotten that information from ChatGPT. I told him that I could not justify spending $1,000 to replace such an inexpensive part, even allowing for labor, expertise, insurance, overhead, and a reasonable profit. At that point, the proposed price changed. Josh explained that the original estimate involved a higher-quality or premium part. He said that if I wanted a standard capacitor instead, the repair would cost approximately **$500**, with the $125 diagnostic fee applied toward that amount. Feeling somewhat relieved that the price had dropped from $1,000, I tentatively agreed. Josh then went to his truck to retrieve the standard capacitor. Fortunately for me, he did not have one available. We therefore scheduled a return visit for the following Monday. After Josh left, I replayed the entire interaction and became increasingly uncomfortable with how the visit had unfolded. The test capacitor had already demonstrated that replacing the failed capacitor allowed the fan to operate. Yet the initial proposal was approximately $1,000 for the capacitor replacement, followed by a substantially lower price only after I challenged the estimate. I also looked up replacement fan motors compatible with my condenser and found them listed on Amazon for approximately **$100-$300**. I understand that retail part prices do not include diagnosis, professional installation, warranties, company expenses, or profit. However, that comparison made the proposed additional charge of $1,300-$1,600 for the fan-motor replacement even more difficult for me to understand. Rather than wait until Monday, I went to Home Depot and purchased the correct capacitor for **$21**. After reviewing the replacement procedure again, I installed it myself in approximately ten minutes. The condenser fan immediately began spinning, and the air conditioner cooled our home normally, just as it had before the capacitor failed. I called the company and canceled the follow-up appointment. I want to emphasize that Josh was polite, personable, and easy to talk to throughout the visit.

    Edgar's Air Conditioning and Heating - Efficient roof top heating and air conditioning systems

    Edgar's Air Conditioning and Heating

    (174 reviews)

    This review is long overdue. I've been meaning to write it for quite some time, but life gets busy…read moreand I kept putting it off. After the level of service I've received from Edgar and his team, though, I felt like they deserved the recognition. I've now had two experiences with this company, and both have been outstanding. The first time, my AC wasn't performing the way it should after another HVAC technician had replaced my blower motor. The system was running, but it just wasn't moving enough air throughout my two-story home. Something still didn't seem right. That's when I called Edgar. He came out, took a look, and within minutes identified the issue. He told me, "It's your motor. It's not blowing strong enough." He explained that he could tell right away because the airflow wasn't what it should be, especially for a two-story house. He said I should really be able to hear and feel the air moving much stronger than it was. What really impressed me was his honesty and professionalism. After diagnosing the problem, I asked him what I owed him for coming out. To my surprise, he told me not to worry about it and didn't charge me anything. I ended up contacting the previous HVAC technician, explaining what Edgar had found, and requested a refund for the motor. I then purchased the same motor that originally came with my system and installed it myself. Sure enough, the moment I installed it, the airflow improved immediately and the system started performing the way it should. Edgar was absolutely right. The second time I reached out, I was having an issue with my AC condensate pump and drain line. I wasn't able to get an immediate appointment because they were booked up, but the technician I spoke with was still incredibly helpful over the phone. He took the time to answer my questions and point me in the right direction. Following his advice, I disconnected the hoses and used my shop vac to clear out the drain line. It turned out the problem wasn't even the condensate pump at all. Once I cleared the line, everything started working properly again, saving me from replacing a part that didn't need to be replaced. Both experiences showed me that this company genuinely cares about helping people, not just selling repairs. Everyone I've dealt with has been professional, knowledgeable, honest, and willing to go the extra mile. As someone who works in the trades myself, I really appreciate companies that operate with integrity. Edgar and his team have absolutely earned my business going forward, and I highly recommend them to anyone looking for trustworthy HVAC service.

    Excellent experience with Edgar's Air Conditioning. They were thorough, knowledgeable, and quickly…read moreidentified the real issue. After another company came out multiple times and tried to sell me a full unit replacement, these guys correctly diagnosed it as just a faulty switch. Honest, professional, and saved me a lot of money. Highly recommend.

    RASP HVAC

    RASP HVAC

    (64 reviews)

    With most "trades", because of the specialization of the service, it's tough to find businesses…read morethat don't take advantage of their customers. This isn't the case with RASP HVAC because the service isn't being provided by a "company" but by the man himself. My brand new AC system installed by the home builder started with a leak that left us with issuing a warranty claim after the first year of operation. The warranty repair never sealed the leak and we ended up with a sweltering home in the middle of summer in just a couple years. I found RASP HVAC on Yelp a few years later and after taking to Joseph thought he might be able to find the leak. Even though he wasn't able to find the leak, Joseph went the extra mile to check every component in the system and even some that aren't so obvious or easily accessible. Knowing he couldn't find the leak, he gave me a discount on the recharge. Although I'll have to continue to deal with my home builder's sloppiness, Joseph's honesty and integrity is what sets him apart from all others in the HVAC industry.

    Yet another amazing business found on yelp in the books! Let's be honest, anything HVAC related can…read morebe stressful because of the prices we hear. Heck, we had just recently received a 30k quote from another company sent by AHS- my Home Warranty- ServLegacy. They had recommended replacing everything, Hvac units, ductwork AND furnace- times TWO because of our dual units. They Advised to get everything replaced instead of repaired because just the individual repair would be a weeks possibly months long process?? Uhm ok??? So yes- I found myself searching all over Yelp for second opinions. Our service call thru our home warranty out the window - We figured that we might as well replace them seeing as they were going on 20 years old. Within minutes of my yelp search- I found RASP HVAC with all their glowing reviews. Joe the first of several to be able to come out and give me an estimate. I almost stopped the rest of the scheduled estimates after his visit. Why? He was refreshingly HONEST- he wondered why I wanted a quote for ductwork and furnace- because to him- Everything looked fine- and if it were him- he would just do the HVAC Units. WOW. Not to mention he came in at little over 1/3 of price we had been quoted. Everyone else who came out didn't come anywhere close to his pricing. It also was a neat fact that he had some insight into our need to relocate the new hvacs around the corner of our home due to our future pool building as he had his own recent experience to draw from. Overall, my husband and I were both pleased with our choice and how they turned out! Did I mention there are SUPER quiet compared to our last ones?!

    Advanced Heating & Air Conditioning

    Advanced Heating & Air Conditioning

    (275 reviews)

    Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

    I've been using Advanced Heating and Air Conditioning for several years now, and when it came time…read moreto replace one of our original AC units, they're the people I called. No pressure, no upselling, no clubs or service memberships, just strait talk about our options and a reasonable quote for the replacement. They were quick, did a great job, laid down tarps to protect our flooring, and cleaned up completely when done. The new unit is fantastic, it's so quiet, cools quicker and more efficiently than the old one, and looks great.

    Empire Air Ducts Cleaning - airductcleaning - Updated July 2026

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