Sherwin was very diligent and professional in his inspection work. I would highly recommend…read moreTermite Biz for any pest control work. In the end, we have delayed a termite prevention work, not infestation, for personal reasons (travel).

Sherwin was great! He arrived right on time, was courteous and respectful, and came very prepared…read more He did a thorough inspection of our entire house and took the time to show me what he was looking for and what signs I should keep an eye out for in the future. He explained everything in a way that was easy to understand, walked me through the different treatment options without any pressure, and patiently answered all my questions. I really appreciated how knowledgeable and helpful he was.

we have always had a great experience with Citra and our tech Michael was thorough and explained…read moreall we need to know! Very pleased with our continued service!

We've had a bi-monthly service with Citra now for over a year and I've been incredibly happy with…read morethe results. we had a annoying ant, cockroach and rodent ( yes they do rodents ) problem, they found both the ant and roach nests right away and that issue was resolved after the first treatment. The rodents took a little longer, but that is now been resolved as well And what is great about the Citra's by monthly Service is if a flareup occurs outside of their normal schedule they will have somebody out to your home usually that same day to treat it. We went with Citra to begin with because their family owned and eco-friendly and competitively priced. We haven't had any issues with reactions either with ourselves or our animals including our Bird. But more importantly because of the expertise of the team members they sent out to do the services, they're all excellent, but I want give a shout out to Michael who really helped us understand why it would behoove us to allow an inside treatment which we had not done before. We had a flareup of ants inside the house, but couldn't find it where they were coming from. Michael was also very patient with us while we prep the house to leave for a couple hours. Upon a return, there was no odor and no allergic reactions to anything and we're looking forward to our Ant free house. Since I've been with Citra for over a year with great results, I highly recommend them to anyone looking to cure their insect or rodent issues.

It's been a loooong time since I've left a review at all but had to come back and update this. I'm…read morestill happy with my service! I've even started having EcoPro take care of my parents' house so they don't have to worry about the pests. Recently I've been working with Justin to coordinate appointments and he got my set up for their initial service. Summer months are particularly hard for us but Justin's always so nice about it & does a great job when he comes out to see us. Most of the time we see Steven for our service and his time estimates for arrival are pretty much spot on! I appreciate his punctuality and he's always got a smile on his face. He also listens to our concerns and zones in on those areas for us. Their job is not the most glamorous but you wouldn't be able to tell because of their level of service and friendliness. I would most definitely still recommend them for any pest control service you need!

Always quick to respond to an emergency situation. Our house became over run with ants and we…read moreneeded a quick turn around. Thanks for always being there to help us

I tried various methods nothing worked but now after a few…read moremonths an a couple visits the problem is completely solved thanks to Mario he did an amazing job inspecting and also at explaining every single detail

In our ADU we discovered rat and mice droppings in the attic…read more I called several company and they came out and They said the did not see anything,,, But downtown Los Gatos is very well known for rats and mice ,,, I called Rodent Control Mario found droppings, holes, coming in He truly is extremely professional Showed us pictures What a difference a professional company can make Thank you Rodent Control you are the best

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

Jonathan was really great, and I would recommend this company for pest needs! He was nice,…read moreefficient, and easy to work with. We had a terrible odor in our house and knew there was a dead animal somewhere under the house. Jonathan went under the house and found the dead animals and also checked the attic. He also sprayed some disinfectant to help with any lingering smell. The whole process was quick. 10/10 would recommend.

Robert was incredibly quick to respond after our initial outreach, and spent 20+ minutes speaking…read morewith us late on a Thursday night to walk us through our options. He squeezed us in early the following week, and performed a quick, clean job with plenty of details for us and our tenant. While we hope we won't need any follow up treatments, we are confident that Robert will continues to do excellent work if we need to call him again!

Robert came in, hours after my yelp inquiry. He explained the situation with outmost details and…read morerecommended fumigation (as opposed to temporary spot treatment). I am happy to have hired them and will recommend this company to everyone in need.

We were having months long issues with ants that were entering through grout voids, under…read morebaseboards, etc. We tried Terro, which as worked for us before, as well as Advion ant gel. The ants seemed to like those baits and take them back to the colony, but just kept coming back. We lost our faith and patience in DIY-ing. Maybe it would have worked if we kept at it, but who knows? We called RPM because of reviews saying that they don't push subscription/recurring services as well as general high satisfaction levels. Everything was great. Easy to schedule an appointment (it was 1.5-2wks out, which was fine). Dustin was friendly, efficient, and happy to discuss the issue and my questions. And best of all, very few ants (like less than 10 total) throughout the house after they sprayed Termidor around the perimeter fence, foundation, and entries. While it didn't take a lot of time and I'm sure the chemicals weren't pricey, the cost considering the value delivered was very fair and reasonable. We'd do it 10/10 times again and we'll call RPM again for any future pest control issues.

6 years of great service, never missed a scheduled service, never an insect problem here!read more

Planet Orange employee George set up our appointments and answered questions re the service... he…read morewas great in every way, returning calls and sending emails punctually. Extremely knowledgeable, not pushy, and very friendly!! John E came to do the inspection and exceeded our expectations... he was extremely thorough, inspecting every crack and crevice inside, our home, the attic and basement. He is incredibly knowledgeable and taught us important things we need to know to keep insects and pests out. He exuded confidence and honesty. We requested John E to do our service in Portola Valley. Many thanks to Planet Orange for using Organic spray!! Catherine ,)

Had Planet Orange swing by the other week and the experience was fantastic. Submitted a request via…read morethe website and a Gen Z technician came over to inspect the house within a week. The Gen Z came in a company truck and wore a company uniform. Interestingly enough, the estimator wanted to treat the exterior trim for termites while my GC was already in process of replacing the infested wood... The Gen Z looked around the exterior and interior of the house, looking for signs of termites and noted with a sticker where termite kickouts were found. The vibes from the Gen Z were lit. The office sent out the report along with the treatment plan that included a 2 year warranty. Managed to schedule the treatment a couple weeks out and a couple technicians showed up on time, in their company trucks and uniform. The techs were able to treat the wood and repair the holes within 30 minutes from start to finish. They even cleaned up after themselves! Pricing was in line with their competitors that also did spot treatment without tenting. Planet Orange offers a 2 year warranty while their competitors offer a 1 year warranty at a marginally lower price.

Had massive ant problems, and they were driving us crazy, but the team came out quickly, treated…read morethe house thoroughly, and the ants disappeared within days. I'm very happy with the results and would definitely use them again. Highly recommend!

I've been a realtor for over 16 plus years and I have never come across a termite business so…read morenegligent and unethical in the real estate servicesZ I had a Presto pest control appointment at a property in Cupertino, CA. This home was to be listed at $3.5M and this home had possible active termite Infestation. The owners wanted to fix. 24 hours before the day of appointment , I explained to the Presto technician I couldn't make it to the property to meet him. I explained beforehand there's a lockbox and provided him the code. The Technician acknowledged. He technician did only an exterior walk through of the home and provided a $$$ unreasonable quote which was much higher than what I expected. I also realized the Presto technician NEVER did a walk through inside the home. I know this because there were no interior photos in the Presto quote and my lockbox showed no access for the key removal. In summary, I received an incomplete and a very high $$$$ quote from Presto. I went with another vendor who was much more realistic and reasonable and in line with the termite work. I explained this to owner Jim via phone call and followed up with emails afterwards . I still have our communication correspondences. Jim Rossi acknowledged and wanted to make it right. I explained to Jim I went with another termite company because I was very disappointed in his company's incomplete work and because I always have a second vendor on hand for any real estate services. I thought that was the end. A few days ago, I received a letter from a collection agency saying Presto was coming to collect $106 for the incomplete termite visitation. I explained to Jim Rossi that his organization was very unprofessional about all this but Jim didn't listen and proceeded to collection from my brokerage. I called the collection company and left a VM to explain but they agency never responded to resolve this outstanding amount. I asked Jim to drop this petty charge due to his ego being hurt or whatever and move on and make sure going forward his team does a more complete and thorough job with termite inspection especially for high end homes in Cupertino, CA.

We live next to an open space preserve and have had many issues with wildlife over the years…read more(pigeons nesting under our solar, swallows nesting under the eaves, rats in our crawlspace, etc). We've worked with ABC for all of these issues and are consistently impressed. Pests can be very stubborn to get rid of - ABC is highly methodical and detail oriented in their approach, giving very effective results for us. Always friendly and professional, they are a pleasure to work with. We would not hesitate to recommend them very highly!

Organized and very responsive people to work with at ABC Animal & Bird Control. We had a problem…read morewith small birds building a nest in our backyard, up high in the eaves. The nest was right above where we like to entertain and eat, causing a mess! I gave them a call, got a call back quickly (in under 20 minutes) and Chris came out to see what was going on a couple days later. He quickly turned around a quote, and we got everything scheduled as easy as could be! Chris came out perfectly on time once again, confirmed there were no eggs in the nest and did everything he said he would do, quickly and beautifully! Overall, Molly and Chris were amazing to work with and did an outstanding job! This team is fast and communicative and are true experts. Highly recommend!!