Not the type of business I like to support. I suspect employees behind scenes are leaned on…read moreunfairly. If you do go there beware of the gentleman at front desk with glasses and a goofy hat. I give three stars because it seemed pretty fast (24 hours) and because i know i cant be certain about work condition, although i did notice some of the tools there were low quality harbour frieght brand. I was stranded, traveling in my van. I feel that John treated me with prejudice because I was traveling in a van. I wasn't invited to have coffee or snacks, I struggled to find the restroom, and I walked out of there to a hotel 2 miles away twice without being offered a ride. No one tried to shake my hand. Employment is rarely empowerment. Predators dont make themselves known.

Extremely disappointing and concerning customer experience…read more Last summer, we brought our SUV to Doral's for an air-conditioning leak. We paid around $700 for a temporary "band-aid" solution that involved refilling the refrigerant. We understood that this was temporary and that we would eventually need to return for a complete repair. This spring, the problem returned, which we expected. We decided to have the issue fully repaired and paid around $1,950 after being assured that the repair would take care of the problem. The document outlining the proposed work was sent to us by text rather than email, making it difficult to clearly read and understand. When we reviewed it, we discovered that it included a repair for an oil leak and several other items that Doral's later described as "just suggestions." We had brought the SUV in only for the AC repair, yet the total shown was close to $7,500. When my husband questioned the amount, he was told that the additional items were merely suggestions. If that was the case, we did not understand why they had been included in the total. He was then told to sign at the bottom of the text so they could proceed with the additional work. We declined and paid only the originally agreed-upon amount for the AC repair. The sales representative was also condescending and repeatedly tried to speak over my husband, which was especially disappointing coming from a business that promotes itself as transparent and family-owned. Less than three months after paying approximately $1,900 for the full AC repair, the SUV began making the exact same hissing noise associated with the original refrigerant leak. This was not a new problem. It was the same issue we had paid Doral's to fix. Doral's told my husband to bring the SUV back, which made sense because its website advertises a 3-year/36,000-mile warranty that includes air-conditioning repairs. My husband and I were both present when we dropped it off. The salesperson told my husband to sign the computer pad but specifically said there would be no charge because it was the same issue, so my husband signed it. A day and a half later, after my husband had to follow up because communication was poor, he was told that it would now cost $2,700 to repair. We could not understand how we were being asked to pay even more money for the same issue less than three months after paying approximately $1,900 to have it fixed. When my husband called to arrange pickup and made it clear that we would not pay again for the same problem, the representative denied saying there would be no charge and told him, "Don't put words in my mouth." Both my husband and I clearly heard the statement when we dropped off the SUV, and the conversation should have been captured by the cameras in their office. Based on our experience, we no longer trust this business and will not return. Save your money and find another repair shop.

It was my first time working with Ramiro and he was great! He was professional, friendly,…read moreknowledgeable and most of all, HONEST! I had him inspect my daughter's car to get an assessment on what she needed to get done and since it was a second hand car (her first car), I knew there were going to be issues. He charged a reasonable rate and provided an estimate on each items so that I can be aware of the cost when we finally decide to get the work done. I also had my brakes and rotors replaced and my car is driving so much better now. I didn't know what to expect, as I never used a mobile mechanic and I must say, his prices are quite reasonable. I will definitely be calling Ramiro for our future automotive repair needs.

My headlight restoration looks awesome and I'm looking forward to seeing better at night!read more

Today I had a good fortune of reaching out to Kevin Yuen to find out if he had availability for an…read morealignment for my car. The price was right he was very close to where I had bought my tires and it took less time than estimated. He shared the report with me afterwards, showing how the wheels were adjusted, and also consulted with me on the repair to a takeoff that I had kept after replacing my four tires. He suggested an approach and off I went, successfully getting warranty coverage for that particular item. He's a very kind man and a very fair price for service done same day without an appointment.

Kevin the Owner is a Pleasure to deal with!!!!…read more His Prices are usually Right on Track with the Bay Area prices for Repairs and Parts!!! Kevin is a Journeyman Mechanic!!! I have had Kevin work on my vehicles numerous times!!!! He has replaced Timing Belts , Water Pumps , Radiators, Hoses, CV Joints , Axles and CV Boots !!!! Kevin runs a Straight Forward shop!!! Kevin also warranty's his Work!!!! I'm a Baller On A Budget so I Shop around!!! This is a Baller On A Budget Approved Establishment!!

I needed an oil change and They were fast and very helpful. Very informative on what they see and…read morewhat i need. Definitely will be back for other things. It also helps that it's up the street from my office. The price is very reasonable also.

I have a door handle that needed to be fixing and it's not finished. I don't see Bob there anymore…read more What happened to him because he was the best. A lot of people only trust him.

Jimmy and crew are the real deal. This is my go to service center where they are always courtesy,…read moreknowledgeable and know their stuff. Kristen calls me to let me know of the mechanics findings and what they recommend. I trust them and highly recommend them Kudos to Jimmy, Kristen and Louie.

Jimmy and his team are top notch. You can rest assured they…read moreare looking out for you and will do what's necessary to keep you on the road.

Great service! I needed a lot done to the car. All the brakes and rotors were changed, oil was…read morechanged, and also the headlights weren't working. The headlights took an extra day since the car is a euro and the parts needed to be ordered. The place is busy and full of cars! Definitely go in early or call to see when the best time is to get your service done. I was looking at the low star reviews.... Be realistic with your expectations when bringing in your car. If you have a unique problem, chances are it's going to take longer than you would want it to take to get it fixed. Otherwise just go to the dealer to get it fixed and pay dealer rates/prices. All in all, Vinh's pretty straightforward and honest about the labor and parts. Definitely recommending the shop to all my friends!

Take my car here for a smog check , it was really fast and cheap, the guy sorry forgot his name was…read morevery nice and helpful. Definitely recommend it.

Never ever go to the dealer unless it's a warranty coverage. Especially if you got a great place &…read moremechanics like the ones at 510 Auto Sport. Lai always does such a great job & they always tell you when you need to fix things & instead of trying to force you to fix everything at once. My Oil Changes for Mobil 1 Synthetic are $60 normally and last for 5000miles. I recently was quoted by the dealership for a timing chain, mass airflow sensor which was $2100 but here it was less than half the price to take care of that and more. They're super fair with their prices & definitely value your experience.

This place really saddens me and it disappoints me that I feel taken advantage of and ripped off -…read moreplease take caution. My serpentine belt had ripped and I took it in to see if I could get it replaced. As soon as I pulled up I was approached by a mechanic and I showed him what had happened. He asked me to turn on my car and we both noticed the pulley on the power steering pump was not turning straight and was wobbling. He turned off the car and said that that entire part needed to be replaced, which I agreed with. I asked him how much and he went to get another guy to take a look at it. When he came over he glanced at us and then at the car and said it would cost us $400 total for both the part and labor. In desperation and in need for my car, I agreed and asked him how long it would take. He said 2 to 3 hours, so we gave him the key and left. An hour or so later he calls me and starts off by saying "Oh, you're going to need more work done! The AC compressor is no good! It's not turning, you're going to need to replace it!" Confused and even more stressed out, I asked him how much that would cost. He said it would be $1,000 all together. I started to feel suspicious of it because when I handed the car over, I had no issues with my AC at all. I asked him if the car would still be drivable if I didn't replace it. He made it seem like it would be a very bad issue if I didn't replace it, but I could "temporarily" drive it for emergencies. I told him to not do anything extra but to replace the Power Steering pump like we had agreed. An hour later I went to the shop to wait. No one came to ask me why I was there or asked if I needed help. I had to wait until the mechanic working on my car came in and noticed I was in there. He starts off saying that my car now has a funny noise and that it was coming from my compressor. I felt so upset because my car wasn't making that noise at all when I left it. He told me that he couldn't guarantee that the work he did would be okay if something else happened to it. He tried to show me the price of the AC compressor on his computer to explain why he wanted to charge me $1000. The whole situation seemed very off and I just wanted to pay and leave. I checked my AC and it was working fine and it was blowing out cold air. My gut was telling me that he was being dishonest/suspicious. About three weeks later, the same pulley is now having issues. It is not spinning straight and I'll now have to get that part replaced again. If that part is brand new, why am I having the same issues? I have pictures to show the damage on the pulley on this "brand new" part. We had called them to explain what happened and they told us to bring it back but honestly I don't want anything to do with them and I hope others are cautious if they give them business.

Great place. I buy my gas at the attached gas station there (as cheap as COSTCO and less the…read moreparking NIGHTMARE you'll experience if you are purchasing gas @ the COSTCO San Leandro) as well as have my smog checks done there. The reviews rating this business' quality and professionalism of services is spot on. While I don't get my car repaired there (I have a grear car mechanic elsewhere), I would have no hesitation to use their service. The person who oversees repairs at the Downtown Auto Shop is very gracious and hard-working. I also like how orderly and clean the work area is. He always has a steady stream of customers. And I have never seen any disgruntled customers !

DownTown Auto Repair 1495 Hays Street, San Leandro CA 94577…read more (Behind Safeway. Corner of Hays Street & w. Juana Ave) March 22, 2024. Note: Support Local Business. Support DownTown Auto Repair. Support Devin and his great quality of work. Typical me, did not pay attention to my DMV renewal registration. Must do a smog check at a star approved smog center. I always pass by this Valero gas station and thank goodness I remember the "Star" sign for smog check. Told the parental unit to take her car there for her smog check and I will take mine after work. Parental Unit called me with nice sayings about how everyone was nice, and smog check is fairly price for her Nissan Rouge. Few hours later it was Hello Kitty's turn (Yes, my car's name is Hello Kitty). The wait was not as bad, I would say 20 mins. I am sure weekends they are busy so always call first for an appointment. Hello Kitty passed with her flying red colors for her smog check. Thank you Devin & DownTown Auto Repair. You now have us as your loyal customers.

continue to experience first-class service for my Toyota from Orlando and his crew…read more They are my regular place for oil changes and regular servicing. I find them to be thorough and quick with excellent communication and always a warm welcome.

I had a great experience here in getting my car's alignment done. I was helped by Mark who was…read morereally helpful and kept me in the loop on the car's progress. Also while completing my alignment, they saw in issue with my tire where I had a bubble and made sure to show it to me. This was great because it was in a spot I might have missed, and this allowed me to promptly get my tire fixed as well. The alignment itself took only about a 45 minutes, and the pricing was really fair. I'll definitely be back the next time I need an alignment.

I highly recommend this auto repair shop. About two months ago, I brought my 2011 BMW in because of…read morea cracked radiator that was causing coolant to leak. During that visit, they recommended that I replace my timing chain. After having such a positive experience with the radiator repair, I decided to move forward with the timing chain service as well. While working on my car, they also found a few other worn parts, including a hose and spark plugs. Because I had delayed several repairs over the years, they helped identify what needed attention to keep my car running reliably. They were able to get the parts at a great price and worked with me on the labor costs, making the overall repair very reasonable. What really stood out was the communication. When I called to check on my car, the mechanic was still working on the timing chain repair and offered to send photos of the progress. He also shared his Instagram, where he posted stories explaining the repair process and showing exactly what was being done. It was helpful to see the work in real time and better understand the repairs. I actually found this shop because I used to go to the gas station nearby, and I'm very glad I gave them a chance. My BMW is running great now, and I truly appreciate the honesty, fair pricing, and quality service.

I wouldn't take a damn thing to this shop! the lead mechanic took money for my car, drove it around…read morefor months with no update, ran up fast track tickets, wanted me to pay more money without fully repairing the car, and then I finally get my car back with parts missing!! parts that had zero to do with the repair! this shop is TRASH!!!