A lot can improve here. They had me on hold for over 2 hours. I ended up going there and I had to…read morewait over 2 hours before a car was ready. They ran my debit card as credit without asking resulting in me being unable to get the rental because they did the transaction wrong. I kept being told my card is a prepay card and my bank is not FDIC insured which is not true. I confirmed with the bank on speaker that the transaction was repeatedly ran as a credit card instead of debit. Outside of that, there aren't enough seats for long waits causing others to stand for long periods, sit in the foyer on the floor, etc. I ended up going to the Enterprise on Garners Ferry which was so much better customer service wise and got a rental. I don't recommended the Greystone location to anyone.

these people suck bad communication with their customers and there's no point in doing anything…read morealone their just going to tel you they don't ever have any cars available

Absolutely incredible service. Employees very nice and patient. Will be renting here the rest of my…read morelife. Car was squeaky clean. Highly recommend to anyone looking for a good vacation rental!

From the owner: Fast Auto Rentals, No Major Credit Card, Simple Qualificationsread more

My experience was 5 star from the beginning to end of my rental experience. The 2 ladies at the…read moreLugoff, SC location were so professional, friendly and made us feel valued as soon as we came in the door. All our questions and concerns were taken care of promptly. There customer service was the best!! Something you don't see to much these days. I will definitely use Enterprise again for future rentals! Deborah A (Texas).

Wow! If you need to rent a car this is where you need to go get it. Right on time and the customer…read moreservice is amazing! Thank you!

I stopped in because all the rental cars were rented out due to the flooding the hurrican dammage…read morein North Carolina and the Game Cocks game. He wanted to charge me over 700$ for just over 2 days. You have to buy his insurance he wouldnt accept mine. I knew he was trying to take advantage of me, and I didnt trust that he would give me my deposit back. So I wound up ubering everywhere. Was much cheaper and I didnt have to drive. His office smells like dog vomit. He needs to be put out of buisness.

Very unprofessional....Cars are in bad condition. Robert was screaming on the phone and hung up in…read moremy face Mind you it's 9 am in the morning...who gets up like that and goes to work in CUSTOMER SERVICE ‼‼ Definitely one unsatisfied lady here!! Zero stars!

Recently rented an RV from here and it was not clean, also did not have all the equipment I paid…read morefor. Owner was rude and putout when I picked up rental, then when I dropped off he was flat out obnoxious and told me he didn't need my business and does not want me to rent from him again. Beware they are not friendly or professional.

Always great customer service. Explain everything per contract. Have used Hertz numerous times.read more

I was completely happy with the service I received here. Got in and out with my car in less than…read more10 minutes. Being part of their Gold club really has its perks. You'll get a text about what car they assigned you before you arrive so you can request a different vehicle at the counter if needed.