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    Enterprise Rent-A-Car

    2.2 (41 reviews)
    Open 8:00 am - 6:00 pm
    Updated 2 weeks ago

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    UPDATE: Called back up for final time to the location. Thankfully, I did! Tareeq, the asst. mngr. picked up and fixed our issues immediately - no questions. He put us into a nice and clean alternate vehicle for the drive. That's going the extra mile! Thank you, Tareeq. 2024 Full Size pick up. Dodge Ram / classic / Maintenance Work Truck. I've put 5 miles on it since pick up and wish we weren't in a hurry and actually inspected the vehicle in deep detail. We rent from Enterprise for the nice vehicles to compliment our long road trips with family. Often we don't fit in our Jeeps, so take to Enterprise for their larger vehicles. I don't think I'm too out of line. We all pay a lot of money for a nice clean rental vehicles. Having service lights active and oil change light active is not to reassuring.

    30 minutes and counting on hold. No one answers. Someone picks up without saying a word and either hangs up or keeps you on hold.

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    3 years ago

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    14 days ago

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    6 days ago

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    1 month ago

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    16 days ago

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    8 months ago

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    2 months ago

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    5 months ago

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    1 year ago

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    Thank you for your positive review, Dwight. Have a nice day. –Chris H

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    1 year ago

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    2 years ago

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    11 months ago

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    7 months ago

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    8 months ago

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    11 months ago

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    2 years ago

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    2 years ago

    Very smooth and pleasant experience. Not sure what the bad reviews are all about. Tareeq was a gentleman and very helpful.

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    2 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    They never answer their phone and the car my son picked up was dirty and smelled like smoke.

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    5 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    First off a big shout out to Fred at this location.

    Mentioned in 2 reviews

    Read more highlights

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    Hertz Rent A Car

    1.9(60 reviews)
    5.9 mi

    Dirty and chaotic but I got a car that worked well and no problems once I waited. The staff was…read moreworking hard but seemed short

    reserved a midsize AWD SUV (Jeep Compass or similar) for an 8-day road trip. When I arrived at the…read moreHertz location on Adamo, I was initially told they had a Nissan midsize SUV available. A few minutes later, I was informed that the vehicle hadn't actually been checked in and was apparently still out on rental. No problem--things happen. The employee then offered me a Buick Encore and assured me that it was both a midsize SUV and all-wheel drive. Since I had an eight-day trip ahead of me, I accepted it based on that information. Spoiler alert: it was neither. The Buick Encore is not a midsize SUV, and it was not AWD. After spending eight days in a vehicle that wasn't what I reserved, I mentioned it to the same employee upon returning the car. His response? "Who told you that?" Well... you did. At that point, I was told that reservations are not guaranteed and was handed the billing department's phone number to sort it out myself. The bright spot in this experience was Hertz customer service over the phone. The representative confirmed that I was, in her words, "thoroughly correct" and acknowledged that I had not been given the class of vehicle I reserved. I did receive a small credit, which I appreciated. I understand that inventory changes and substitutions sometimes have to happen. What I don't appreciate is being told I'm getting a midsize AWD SUV when I'm not, especially when I'm about to head out on an eight-day road trip. So, if you reserve a specific class of vehicle at this location, you may want to double-check exactly what you're being handed the keys to before driving away. I didn't have time to fight; I had to get on the road for my trip. Apparently, "midsize AWD SUV" can be a very flexible definition here.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.8(29 reviews)
    10.9 mi

    After someone ran into the back of our car their insurance company paid for us to get a rental car…read morewhile our car was being repaired. We dropped our car off at the collision shop and there was a shuttle service that goes between the collision shop and Enterprise. The shuttle drove us to the Enterprise right down the road to get the rental car. It was extremely convenient. This particular Enterprise is a very busy location. It's actually located in a very busy strip mall as well! We had about an hour wait to get our rental car after we checked in. The car was fine and we had no complaints. The people working at this location were all pleasant to deal with.

    Although I've used this location of enterprise for five years, this is the last rental here!…read more Biggest issue was, I rented it for a week and drive two states away and they never sent my contract. Not sure what I was supposed to show law enforcement if I were stopped. I even asked for it later and received nothing. Tyriek Holliday couldn't care less! I was the first one there before they opened. I was told to remain outside but of course a favorite customer was allowed in. I asked if I could come in too and was allowed but was told not to steal anything. Tyriek was late so I had to wait. I could go on and on but I think everyone knows where it went from here. Wrong car, no fuel option, and his overall attitude! He's an assistant manager? Really!! It's too bad but they need an overhaul of their customer service. 09/17 got a response from enterprise customer service to contact them via chat. I wrote the entire incident up but the enterprise chat only allows 400 characters. Chat advised they have no email and could not assist me. I was merely responded to them!

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    Alamo Rent A Car

    Alamo Rent A Car

    3.2(428 reviews)
    14.4 miInternational

    This was one of the quickest and most friendly car rental experiences i have had from any airport…read more When checking in, Kyle was amazing! I love the express check in. He made it quick, informative and even honored the price quoted via online when the actual price came up more!! The car was exactly what i needed and was very clean! Upon returning the vehicle, Fabian made it quick and easy! He was polite and super helpful!! This is what great customer service and care should look like!! Well done Alamo out of Tampa International!!

    While traveling to Tampa to visit family, we chose Alamo Rent A Car for our rental, and the…read moreexperience was smooth and accommodating. I had originally reserved a full-size pickup truck, but upon arrival, the staff informed us that none were currently available. They offered to put us on a waitlist for one to be returned and cleaned, but we were hoping to get on the road right away. When I asked about other available options, they quickly offered a Volkswagen Jetta--a smaller sedan--which ended up being a perfect fit. The staff handled the adjustment on the spot, completed the paperwork efficiently, and had us on our way in about 15 minutes. The car was clean, comfortable, and turned out to be a great choice for fuel efficiency and travel during our week in Florida. Big thanks to Alamo for their flexibility and quick service--it made our trip that much easier.

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    Enterprise Rent-A-Car - carrental - Updated June 2026

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