Fantastic experience. Cyrus and Ben helped me out and are great employees. Would come here again.

This was the second and final time I've tried renting from Enterprise. When I arrived, they didn't have the car I had reserved. That's okay, I understand how reservations worker. I asked for something else in the same general class and all they offered me was a pickup truck. That's not a remotely acceptable substitute for a family. There were no reasonable offers of help or accommodation. Would avoid at all costs. read more

Thanks to Eli for the speedy services. Kind and professional. Glad to see this location in Forest Lake. Very convenient.

Definitely recommend. The process of reserving a car online and then picking it up was very easy. They called the day prior to confirm my reservation and on the day of pick-up, Evan was very helpful and was open to whatever questions my partner and I had. Staff were overall friendly and thorough. The car itself was clean and in great condition. We typically rent from Enterprise and have always had a great experience - this one was no different. read more

I have had my personal vehicle hit twice in the last month while it was parked in parking lots. The frustration from that and trying to figure out how to get around, Joe from enterprise and his staff made my rental both times amazing. My first rental I had for about three weeks and it was a mint colored Ford fiesta. It was a super clean well efficient vehicle and although small, handled Minnesota like a champ. My second rental was a sporty red Chevy Cruz and that one was equipped with push to start, remote start and heated seats.By far my favorite rental of the two. Again spotless and it was obvious these vehicles receive maintenance regularly. Both times the staff was so sweet and even upon my second arrival they immediately recognized who I was from my first rental. It can be really frustrating to have to handle rentals especially around the holiday season but, enterprise had plenty of vehicles and they always made sure that I was comfortable and for that I appreciate it 1 million times. * Here's hoping people stop hitting my car in target parking lot read more

Excellent and friendly staff. They made the process super easy and reliable. Definitely took the stress off trying to find a rental car. The office and car itself were sparkling clean and very comfortable. Staff knew what they were talking about and had great recommendations for the rental I drove. I had a great experience and I highly recommend this auto service! read more

After a real stressful situation of having a car stolen and getting set up with a rental car through my insurance at this Enterprise, I was met with exceptional service and care by Nicole and Liz. There was even a secondary accident in a parking lot with the rental and they provided quick reassurance everything would be ok. Through all the muck, they stayed sympathetic and efficient. Never skipping a beat and friendly as hell. Thank you so much, for everything, ladies!!! read more

We've rented hundreds of cars in many cities around the world. most are the typical airport experience - virtually no interaction with staff and hope the car is ok. this enterprise location is different in a good way. attentive staff and prompt service. Since this was a personal trip, we had a box of snacks in the car and accidentally left the box when we checked the car in. We remembered we left the box, called them a day later and they had saved the box for us. This may be the first time in 50 years I've ever left something in a car or hotel room and gotten it back. Great service! read more

The first vehicle that I was being told was my rental was visibly obvious that it had NOT been cleaned inside. There was cigarette ash all over the door panels, dash and backseat. The rear bumper and quarter panel was damaged from hitting a yellow car or pole. This is the vehicle that they picked me up in to bring me to Enterprise to drop off the agent. There were 2 other vehicles on the lot they said I could use instead. I checked the first one, it smelled just just as bad as the one they picked me up in. The only other one that was on the lot they were allowing me to pick from looked kinda clean on the inside but the outside was very damaged. The exterior looked like it someone took a wire brush to the car. After driving away in the only other car available, I noticed empty bottles in the back seat. After the car was driving with the AC on, you could smell the cigarettes and marijuana that was previously smoked in the car. Not to mention, all the vehicles had less than half tank of fuel. I travel nationwide for work and have used Enterprise and National almost exclusively. This location is the worst location I have ever seen. All 3 options that I was presented should have never been presented to a customer. Go to any other location in the nation before visiting here. read more

Went through this place through a car accident insurance , the service was good , could be just a tad better , meaning keep you updated . Had to get a bigger car , which was good that they were able to provide one . The customer service was good , the return process was good and the refund deposit show up 2-4 days later as stated . If I had the money , sure I would rent from them . But that's just a dream , since the car that I would like or need for the room cost way too much to rent read more

We were staying at the AC Marriott recently needed a car for the day to take a tour at the Cambria factory which was an hour away. An Uber was not an option due to the factory's remote location. Anyway, Alison at the hotel suggested we contact Enterprise and it turned out to be the perfect solution. And, a shout out to Enterprise representative Linnea who provided great service and was very professional. If you have a stay coming up at the amazing AC Marriott and need a car Enterprise is the answer, good service and good rates. Diane read more

The service is pretty good at this location. I rented for 5 days on my company's account and then for a month on my own expense till I bought a car. Service is pretty good - calls get answered, they drop you/pick up - treat customers with respect. If I remember there is a guy called Matias who was very helpful & provided great customer service. read more

I have to use rentals for work somewhat often and always go to this specific location because of their location, but they are great - and not just because they're in a convenient location for me! Always helpful, happy, and they're fairly quick. At no fault of their own, Sundays are a little bit of a pain, but that's because they're the only one in the metro that's open on Sundays - so they're pretty busy then! For the most part, I'm in and out in less than five minutes. read more

Great place to rent from. I rent with Enterprise when I visit Minneapolis. Chris and Ryan provided excellent customer service. Thanks!

I have been renting through this site for years. I have never had an issue. Easy to swap cars if there is a problem with the one that you are given. It would be nice if they had a larger lot and all the cars were full upon rental. read more

excellent excellent excellent. All the way around excellent. Best rental car experience ever..hands down.

Great customer service from Louie, Bobby and Farrah while returning a one way rental from Texas. Staff was courteous and polite and Louie had to call to Texas location to verify charges and was able to make sure I paid the correct price. If I am in town again I will definitely use this location to get a car. read more

I spoke with Ryan several times on the phone prior to renting a car. He explained the costs, the types of cars, pick up etc....very kind and professional. Matteo picked me up and showed me a choice of cars. I so appreciate that he explained not only the rental agreement, but also showed me the features of the car and how to use them. Both men were very patient and knowledgeable. I would only suggest that Enterprise have some "smoke free" cars as a few miles after driving off the lot I realized this clean looking car smelled pretty much of stale cigarette smoke. If it were a big deal I am certain that the nice staff at this location would have allowed me to switch for a different vehicle. Being that it's spring time, I enjoyed driving with an open window. read more

Great service and price at the Wayzata Blvd Enterprise location. Highly recommended!

In and out in minutes for pick up. Got a call the next day to tell me my after hours drop off was processed and all is well. I like this location. read more

As I travel monthly for business, I rent frequently from this location. The cars are always in great condition and ready to go, the service is quick and efficient for being as busy as they are, and the staff is always willing to accommodate schedule changes or pick up/drop off needs. Thanks Farah, Dylan, and others! read more