Cancel

    Open app

    Search

    Enterprise Rent-A-Car

    3.0 (43 reviews)
    Special Hours Closed
    Updated 2 weeks ago

    Enterprise Rent-A-Car Photos

    You might also consider

    Recommended Reviews - Enterprise Rent-A-Car

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    7 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dru T.
    0
    48
    55

    7 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    2 years ago

    Customer service was kind and always polite. The car ran well, and it was clean when I got it.

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Good service and good selection of vehicles to choose from. I've used them several times.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great service. Staff is very friendly and accommodating and what's most important- very quick. So far, they never failed me.

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T Y.
    0
    13
    0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    I had to talk to multiple people to get issues resolved. I'm not sure if they don't care, lack communication skills or both.

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Joe B.
    65
    8
    0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kyle F.
    100
    14
    0

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Moe H.
    75
    26
    8

    6 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Jose M.
    24
    43
    10

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Britt H.
    131
    15
    4

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Amy M.
    1
    38
    1

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of John G.
    24
    39
    1

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Van B.
    1
    17
    1

    12 years ago

    This place is a shit hole. Their service is horrible. I waited for hour & half for to get the car.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Business owner information

    Photo of Enterprise R.

    Enterprise R.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    There was a discrepancy in billing and Alex went out of his way to make things right.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Hertz

    Hertz

    2.6(5 reviews)
    0.0 mi

    As a previous reviewer on here I was too rear-ended and I am with State Farm and they sent me to…read moreHertz. The manager was very helpful but this place is horrible. First thing Hertz called me days before letting me know that they knew I was coming and that they will pick me up from the auto shop. My insurance covers me for $25 a day and Hertz gave me a littlest clown car that was $18 a day. When I got to the auto shop I still had to sit for 30mins for Hertz (they forgot about me I guess). Got to Hertz and it's this little hole in a wall spot next to Enterprise! Hertz had like 2 cars and Enterprise had a million in their lot. They tell me "Oh the person before kept this car very clean" well that was a lie. It had marks all over the place and they don't do a walk around like Enterprise does. And also I was told I had to put a "hold" for $50 which this wasn't my fault I should had to hold anything. Like I said the manager there was nice but this place is not organized what so ever and needs a paint job. I hope I never get into another accident but if that happens I will NOT come back here.

    I began a job recently that requires me to do a lot of driving. I decided I'd rather not put all…read morethe wear and tear and extra miles on my own vehicle, I'd rent. I did searches of rental car companies, rewards, discounts, etc. I've had great experiences with Enterprise in the past and my husband who traveled weekly for work for years is a huge fan of Hertz. Well, ironically this Hertz is right next to an Enterprise very close to my home. I called both places and was basically quoted similar rates. I then decided I felt the rewards program, along with my husband's feedback, made Hertz stand out so I booked my first car rental with them this month. I set up my rewards profile online and did the rental online. To me, ultimately it would come down to overall cost and customer service. My first experience was good. Took about 10 minutes to get a car on a Tuesday morning, the car was great, and returning the car that night was a breeze. The manager at the counter gave me a few tips on how I could save some money in the future and told me I should find it faster to pick up a car too, the first couple times I rent they like to see the credit card I have on file but once I'm an established customer they won't need to do that. Walked out of there happy that night. I chose to rent again the next week and again set up my reservation online. I needed to be on the road by 6:30 am so I needed to pick up the car the night before. I got on a train leaving Chicago that should have gotten me to Hertz in plenty of time before they closed. Well, a. Train derailed and caused a huge back up. I ended up getting off the train with 20 minutes before they closed. I called and said I knew I was late, I'm on my way and the gentleman says "No problem." I got there 7 minutes before they close and the employee walked right over to me as I was walking in and said "Tracy? Here are your keys and documents it's the black car, you are all set." I was literally out of there in less than a minute. Returning it was even better than the first time. Same manager who had given me tips on discounts the last time was there as sure enough one of the tips worked and this rental was cheaper than my last one. I stopped to thank him for the customer service and was probably in and out of there in three minutes. At this point I don't see why I'd chose to rent with another company. I have a stressful job, particularly on the days I drive around, and this type of customer service helps make the days less stressful.

    Hertz Rent A Car - Proof that 5 days later that they have had the keys.

    Hertz Rent A Car

    2.4(34 reviews)
    2.8 mi

    Recently my friend got into a accident so we went through insurance for a rental car, they set us…read moreup at enterprise and probably had the worst experience possible. Got set up with hertz and I can very gladly say the service and experience has been amazing! I'm unsure what the other reviews were talking about but asmina was very kind and got everything taken care of for my friend . Even set us up with a nice car! Thank you guys for being so awesome

    This was hands-down the worst customer service experience I have had in my entire life. Hertz…read moreshould honestly be shut down for how this location treats people. The manager is absolutely horrible -- rude, disrespectful, impatient, dismissive, and completely unprofessional. There was not a single moment where I felt like a valued customer. Every question was met with attitude, and the level of hostility was unbelievable. The car itself was filthy, clearly not cleaned before I received it. There were stains, dust, and trash left inside. On top of that, the car had multiple issues malfunctioning, making me question how they are even allowed to rent vehicles in this condition. The fact that they would hand a customer a car like that says everything about how little they care. And when I left an item in the vehicle and tried to retrieve it, the staff and manager acted like I was an inconvenience and made the process way harder than it needed to be. No empathy, no effort, no respect. I will never rent from Hertz again and I strongly recommend that no one else does either. Save yourself the headache, the disrespect, and the unsafe cars. This location is a perfect example of why people avoid Hertz altogether.

    Photos
    Hertz Rent A Car - Rental car

    Rental car

    Hertz Rent A Car - Rental car

    Rental car

    Hertz Rent A Car

    See all

    Hertz Car Sales Schaumburg

    Hertz Car Sales Schaumburg

    4.3(19 reviews)
    2.8 mi

    I purchased a 2017 Kia Soul from this location 11/09/18. My prior car wasn't going to last much…read morelonger, so after having to have the front brakes serviced & getting a long list of other repairs that I "should really address" I started researching what my next car was going to be. My sales coordinator was Rose, she was a joy to work with, as were Tim & Tim, the 2 gentlemen who assisted with the financing. All 3 of them are very personable, customer oriented & know their stuff. All my questions were answered to my satisfaction, everything was thoroughly explained. The monthly payment was a little more than I wanted to pay, but for what I got, it's well worth it. I loved the fact that I didn't need to haggle to get a great price, the price you see on the website is the price that you pay, but keep in mind that's before all taxes, fees, & any extras that you want are added on. For the test drive, I took the car to my mechanic, who checked the car out thoroughly, the car passed with flying colors, with a couple of minor issues that were addressed before I drove off the lot. I can honestly say that in all my years of buying cars, this was the easiest, most pleasant car buying experience that I've ever had. I highly recommend Hertz Schaumburg.

    There are pluses and minuses. By far the best car buying experience we have had. Super simple…read moreprocess, very fair prices and super nice staff. However as we were told by our sales rep they only have 1 guy who does the finances. This causes a huge backup if there is literally anyone else there trying to buy a car. We were there from 9:30am to 2:30pm. While buying a car is a process, it's not a 5 hour process. Esp since there is no haggling involved and we had the car we wanted picked out. By the time we were able to sign our contract we were already in a huge hurry So we had to rush the most important part of the whole thing. We carved out 3 hours, were fine with 4, then started to get annoyed and anxious at 5 We also noticed an interior light wasn't working during our test drive. The sales rep mentioned they would have someone swap it out but by the time we left it was still out. Either they forgot, or somehow in 5 hours had no time to swap out an interior lightbulb. They did end up changing it a few days later though We would defiantly go back and recommend to friends. Just make sure to bring lunch haha

    Photos
    Hertz Car Sales Schaumburg - Used cars for sale Schaumburg, IL

    Used cars for sale Schaumburg, IL

    Hertz Car Sales Schaumburg
    Hertz Car Sales Schaumburg

    See all

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.0(34 reviews)
    3.1 mi

    Great experience at this Enterprise location!…read more No issues at the time of picking up the car, really simple process. I wish they had more than one person working so things went a bit more quickly but it wasn't too bad. Very friendly staff though! With the car itself, I wish it was easier to sync up my iPhone for streaming, never could get it to work. However it was mostly clean, found a wrapper in between the seats and one in the trunk...but overall clean & sanitized. Returning the car was even easier. I was there right at opening so things went really quickly and there were no problems with the return. No hidden fees but they do put a hold of a few hundred on your card while you have the rental. Tip: It's actual cheaper to get the gas refill through them. Nice little tidbit when gas is expensive AF.

    We had a great experience with this Enterprise location. From the start, our agent Alex, who was…read morenew to Enterprise, was fantastic to work with and very efficient, despite not yet knowing all the processes by memory. The manager Jim also offered his card, in case we had any questions or needed anything while renting our car. The 2021 Jeep Grand Cherokee we rented was so comfortable and in great shape, despite a few sticky spots inside the car when we first got it. Alex said there can sometimes be soap residue from the cleaning. I was impressed with how easy it was to upgrade to this size SUV from the one I originally reserved. We loved the double sun roof too! Quick and easy return here too, even on a busy Monday morning. I would rent from this location again in the future.

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Avis Rent A Car - Vehicle warning light when it wouldn't start

    Avis Rent A Car

    1.8(17 reviews)
    3.8 mi

    I frequently rent card for work and there's a big reason I rate this Avis rental location 4 stars…read more It's all about timing. If I'm renting a car and I can pick it up and drop it off during the day, there's a different car rent near my home. This location, however, opens earlier (7AM) and stays open later (7PM) than most locations. In addition, THEY ARE OPEN ON SUNDAYS. I find it convenient to be able to rent on a Sunday for a Monday morning trip. I am an AVIS member (as well as most other rental companies) and I get a fair price. They have plenty of cars, and they get me to my car very quickly without all the upselling of insurance and gasoline (unlike another rental car company that incentivizes their employees for the upsells). Renting cars isn't necessarily fun, but this location has made it convenient for me and it's appreciated.

    Worst rental experience of my life, do not recommend this location and this was the first time I've…read morerented from Avis but the first car they gave me smelled heavily of cigarettes and I ended up taking it back since the smell bothered me. The vehicle they exchanged it for was great until it wouldn't start the next morning and ended up making me late for my work conference. There was an electrical issue with the key that couldn't be resolved and instead of helping me or brining me another vehicle I had to wait hours for a tow truck to take the car and me to Ohare to exchange the vehicle. The most they would do is credit me for one day and this significantly derailed my trip overall. There are better rental companies for the price Avis charges. Their lack of customer service and failure to maintain their vehicles will make them a never again company for me.

    Photos
    Avis Rent A Car - Stained seat

    Stained seat

    Avis Rent A Car
    Avis Rent A Car

    See all

    Budget

    Budget

    1.4(10 reviews)
    2.9 mi

    Absolutely the worst service imaginable! When we arrived to pick up the 10 foot truck I had…read morereserved 4 days prior, only one 15 foot truck was parked on the lot. Upon entering, only one employee was there to take care of 4 or 5 clients and was completely overwhelmed. We and another customer were told that there were two trucks available; one 15 miles away and one with the keys stuck in the drop box. My dad being the tool man that he is, grabbed a crow bar out of his car and jimmied the key box open so that we could get a truck. The other customer, poor guy, argued with the employee (he too had made a reservation days before) just so that he could get the additional mileage covered by Budget, and headed on his way to another town. When we finally got our keys, checked out the outside of the vehicle and hopped into the truck, we were an hour and a half behind schedule. After returning the truck, and finding out there was no mileage reported on the receipt and filling the gas tank up to where it was when we got the truck (3/4 full) we found out that we were charged for an additional 40 miles and a gas charge for $40 and $11 to fill it up completely. Still waiting to get my refund.

    First off I wouldn't even give this place any stars. Associate behind desk was incredibly rude…read more. could care less about a reservation I had made at least 3 weeks prior and didn't answer any of my questions. Not only did they give the truck away that I reserved but they were going to charge me more for a smaller moving van and charge me a no show fee! I would never come back here! I went to u haul instead !

    Enterprise Rent-A-Car - carrental - Updated July 2026

    Loading...
    Loading...
    Loading...