I had a highly disappointing experience with EnviroSmart Solution Inc for a crawlspace drainage system at my home. From start to finish, the project was plagued by delays, poor workmanship, and broken promises. What was supposed to be a one-day job in May 2024 stretched into six separate workdays over months. Deadlines were repeatedly missed, calls went unanswered, and I lost income taking unpaid time off to supervise. Even after extensive pre-planning, I had to repeatedly intervene to correct major issues: Wrong materials were used (all-purpose gravel instead of drainage rock) Sump basin installed incorrectly with missing weep holes Trench depth was far too shallow for my site conditions Debris left behind despite promises it would be removed Improper grading and incomplete vegetation removal The owner repeatedly dismissed my concerns, and even after completing the project with a discount, he assured me the system would work. In October 2025, I opened the access and found more water than I had ever seen, confirming the system was failing. I observed that the flexible discharge hose installed by EnviroSmart, intended only for temporary use according to the manufacturer, had failed, spraying water throughout the crawlspace, soaking insulation and wood framing. There was standing water above and below the vapor barrier, improper trench grading causing pooling, and no check valve, which I believe contributed to the failure. The exterior vents were dry, confirming the water is coming from the ground beneath the vapor barrier rather than from outside. I contacted EnviroSmart to schedule an inspection under their workmanship warranty, providing photos and detailed explanations. I requested that they correct the trench grading, replace the flexible discharge hose with rigid PVC, install a check valve, inspect and repair the sump pump and GFCI outlet, and replace all damaged materials in accordance with their 10-year workmanship warranty. However, a day before the scheduled inspection, the owner canceled, refusing to service my system any longer. The crawlspace continued to flood: insulation was saturated, wooden structural components showed moisture readings between 18.5 - 19.3%, water collected in low areas, and the sump pump system installed by EnviroSmart Solution is nonfunctional. This creates ongoing structural risk, potential mold growth, continuing financial loss, and serious safety hazards. I believe EnviroSmart's actions constitute breach of contract, deceptive business practices, and fraud, since they knowingly used temporary and inappropriate materials and failed to provide a functioning drainage system despite their expertise and prior assurances. Given that EnviroSmart Solutions is refusing to service my system any longer, I have sought multiple third-party licensed, bonded, and insured crawlspace professionals to inspect the crawlspace, assess the damages, and determine the cost of repairs. Their reports confirm improper workmanship and substandard materials and include estimates to repair the damages caused. I have sought to resolve this matter privately but was met with continued dismissal of responsibility from the owner. I strongly do NOT recommend EnviroSmart Solution Inc. Most homeowners cannot physically inspect a crawlspace or verify materials, and many do not speak English or have the ability to research proper installation. EnviroSmart's lack of integrity and repeated shortcuts put me - and could put others - at serious risk of property damage, financial loss, and unsafe conditions. Be prepared to fight for every detail of your project and expect to end up with a faulty system with no recourse. read more

We hired Envirosmart Solution because we had a gross smelling draft coming out of our heat vents that we thought was related to a crawlspace under a bumpout that needed to be cleaned out. Shahar was extremely thorough during his inspection, examining the vents and ducts and going into the crawlspace himself to get an understanding of what was going on. This is in contrast to other companies who gave us quotes without coming to the house or doing cursory jobs looking around. One told me the problem was mildew in the ducts, which was completely wrong. Shahar immediately found dead rodents in the crawlspace and near the furnace, which were causing the smell. He drew up a quote to clean out and insulate the crawl space, seal the ducts, and seal any other openings from the basement into the rest of the house. I was very impressed with the work in the crawlspace, including a new vapor barrier and cement poured around the outside perimeter to prevent rodents from getting in again. They missed a couple seams in the duct sealing, but came back promptly to seal them. And when we were still getting a crawlspace smell coming through our vents (though much less ripe without the dead rodents), Shahar personally came back to inspect and gave the ducts a final cleaning and sanitizing and deodorized the crawlspace to get rid of the smell once and for all. I really thought that was going above and beyond to address the issue. This was not a super straightforward job and we also had to go back and forth a lot on the quote to figure out what we could do within our budget. Shahar was extremely responsive and professional and thorough. I recommend Envirosmart Solution for any kind of duct or crawlspace cleaning or sealing you need. read more

Envirosmart sent in a team of 5: Zac, Jack, Myles, Reese, & Brady to come in yesterday the whole day and today almost a whole day to install the furnace and the related heat pump at my property. The team was a good team, 2 electricians, and 3 HVAC technicians. They did not even take a lunch break during the first day of installation. They kept my place clean. Attached are 4 pictures: old furnace and new furnace; and the location before and after the heat pump was installed. Jack exhibited his leadership and workmanship. He has a great sense of humor and is friendly. Zac, the electrician, also a Sudoku guy, worked hard under the rain. He was very easy to talk to. This team of five only consumed pops with real sugar, the diet stuff or sparkling water that I offered was not touched. All the Cokes were the first to go, second was the root beer. The following link has the photos of the 2 days' work: https://link.shutterfly.com/KBM7OSUDuDb read more

Brian Carter from Envirosmart Solutions came out to my house to do a deep cleaning of my vents. I have been in my home 10 years and never had it done. I am so happy I called Envirosmart solutions. Brian was very knowledgeable. He told me about a filter that I just vaccuum and put back in my furnance. Always wanted one , it will save me a lot of money in the long run. I asked about furnance cleaning and boy am I ever glad I did. I also had a device put into furnance to keep bacteria mold and other particles from gettin into the heat system. I can breathe so much better its a miracle. I would recommend Envirosmart Solution. Brian and Eric were so professional, freindly and knowledgeable. I really enjoyed having them in my home. If I could give ten stars I would. Thank you Brian and Eric for an excellent job!!!!! Wendy from Auburn Wa read more

I needed to have my attic cleaned up and insulated due to mold issues. Aaron showed up on time and took the time to carefully assess the project. Since he was the first professional I spoke with, he walked me through the entire process in a very clear and helpful way. He explained that the knob-and-tube wiring would likely need to be replaced and pointed out several other important considerations, including potential insurance issues related to water damage. In the end, I went with a company recommended by a friend that could handle the wiring, mold remediation, and insulation all together. That said, Aaron was extremely knowledgeable and acted like a true attic mold and insulation consultant. I would absolutely recommend reaching out to him if you need guidance or help with attic mold or insulation work. read more

These guys are real professionals and will make sure you're satisfied for sure! First thing, I got the quote 10 minutes after my request. We scheduled a time for an estimate, They showed up right on time and gave me a really professional and honest estimate for replacing my attic insulation. I ended up giving them the job even that they were a couple hundred more expensive and i can say it was definitely worth it! Clean and perfectionist work, my attic entrance is from the garage and they cleaned all my garage after the job was done. It's even cleaner than it was before :) The job manager Daniel, was very nice and helpful and took me over all the process of the job and always made sure I'm satisfied. My next project is the crawl space clean up and I will definitely use them again! Thank you Envirosmart! read more

We needed a ductless heat pump serving three different zones. Envirosmart bid was just slightly more expensive than a competing bid, but they were offering Mitsubishi (slightly quieter than Daikin), they were ready to install a header unit almost flush with the ceiling (which other company couldn't do or did not want to bother with), they were inventive in suggesting ways to hide the pipes for cooling & heating, and they were able to deal with our other requests: replace the main electrical panel, install car chargers, even improve lighting in our garage. And if something was not right the first time, they were ready to come as many times as needed to make it just right, perfect really. My wife and I are very pleased with their work and how easy it was to communicate with them. We highly recommend them. read more

I have a rental property in Bellevue,WA and I got a call from my tenants that they are getting a bad smell from the vents( like something died inside), I didn't know who to hired for this that will be good enough to solve the problem at once because I'm not there. I asked a friend who got his ducts cleaned recently and he told me he got Envirosmart for $59 and they did really professional job, well I knew it's going to be more because it a bit more just a cleaning but I called them and they showed up 2 days later, they replaced couple ducts that were damaged from the rodents and fixed the rest of them and sanitized them too. They charged me a very fair price after I did my research about it and the tenants are happy. Well done Envirosmart I highly recommend you guys! read more

We had originally purchased a HVAC cleaning from another company via Groupon which didn't get the job done. Needless to say these guys are the REAL deal! We had originally scheduled a duct cleaning and sanitization after a pest problem, but weren't exactly sure what we needed. Brain* arrived and was exceptionally informative and gave us many options explaining each thing, and gave us his recommendation based on the information we shared. He and his co-worked were extremely polite and professional. They were efficient in getting the job done and worked extra hard communicating with the office to make sure we got the right deal/ promo and saved us quite a bit of money! We are very happy with the service we received today. Highly Recommend!! read more

The Envirosmart Solutions crew headed by Sean and Antonio did a fantastic job. Our dryer was venting into the crawl space which created a pretty big mess filled with lint and mold. The team cleaned up the mess, replaced the vapor barrier and made sure we saw photos of their work. Sean and Antonio fixed the problem with the dryer vent and made sure it vented outside properly. As a courtesy, Sean ever replaced the hose connecting the dryer to the outside vent. This team was incredibly professional, thorough and did exactly what they said they would do for the price they said they would do it for. They left the house clean and even sanitized the floors. We are thrilled with this company and will definitely use them again if we need to. read more

I had a great experience with Envirosmart. From the sales person Nathan which was super knowledgeable and custom designed the most effective solution for my 1942 house and was very responsive and patient with all of my questions to Nicole the project manager from the office (she was on top of it!) and to the install team Bryce and Jesse who worked very hard to complete everything on time and for my satisfaction. The new Mitsubishi heat pump is working great and we re enjoying every moment with the new mini split system. We have a newborn and it's amazing to be able to control each room individually and in different temperatures. I would highly recommend Envirosmart for everyone who needs quality, reliable and affordable HVAC company. read more

SAME DAY SERVICE ! I needed a furnace inspected for a house that is in closing but the inspection was required first. Envirosmart contacted me before 0700 ! They had me scheduled for an inspection the same day at 1500. The technician was extremely professional , he called 15 mins before his arrival time. Nathan was honest, knew the unit very well and was meticulous about the cleaning and inspection of the components. He also cleaned up after himself and ensured anything that was disturbed in the process was exactly as it was prior to. I would recommend Envirosmart to anyone ! Great experience overall. I can't say that I have had such a smooth contracted task go like this in a long time. THANKS ENVIROSMART SOLUTION INC ! Fitz read more

Asked for a service call to diagnose a strange rumbling sound, thought it might be the solar fan. Ellie in the office was understanding and managed to schedule two technicians within a few days of my call. Roman and Tanner showed up on a Monday morning. They were so positive, had a "we can fix this - no problem" attitude. They were respectful of our house as they entered, offering to remove their shoes (not necessary, even though we remove ours.) Long story short - there was no problem with the solar fan, but simply an old furnace switch that had somehow tripped. The whole visit lasted less than 20 minutes. This is a great company. Their work and customer service is excellent, but it's their people that sets them a part. read more

I can't say enough great things about this company and more specifically, Xavier and Dominic. They showed up ON TIME. The problem was quickly diagnosed and Xavier ordered the part. They were beyond friendly and professional- there is nothing better than feeling like you can trust someone and that's how I feel about these two and this company. As soon as the part came in Xavier rearranged his schedule so that he could get the heater going for us. He didn't need to do that, but he went above and beyond to make sure we didn't go another night without heat. My only suggestion is that you guys give these two a raise or a nice end of year bonus. If they were 'just doing their job' then they have set the bar really high. read more

Brian and team were excellent - called with expected timing of arrival, arrived - no joke - the exact time he said, and were incredibly respectful the entire time. Brian walked me thru (including hand-drawings!) what the process was in my specific home, asked me (without pressure) which level of service i wanted, and was pleasant and kind throughout the full process. Even in having to climb UNDER my back deck to reach my dryer vent output. What a champion! Could not recommend this company enough and the cost could not be beat for the incredible service. Will be calling them yearly to ensure my family stays safe and healthy. read more

I can't recommend Envirosmart Solutions enough. We hired them to install a Mitsubishi Heat Pump and AC system in our home. They did an AMAZING job. Danny was wonderful and of all the people who came to give us quotes had the clearest sense of what would be best for our home. He wasn't wrong! The crew was incredibly kind, thorough, and thoughtful. And we are SO pleased with our new heat pump. The heat in our home is now even, it's SO incredibly quiet (you can barely hear the fan inside and the outside unit makes NO noise), and we now have AC. We're so grateful to Matan, Danny, Eric, Reese, and the rest of their crew. read more

I recently had my air ducts cleaned by Neta, and I couldn't be more satisfied with the service! From start to finish, Neta was professional, knowledgeable, and thorough. She took the time to explain the process, showed me before-and-after photos, and ensured every vent was spotless. The air quality in my home has noticeably improved, and I can already feel the difference. If you're looking for a reliable and detail-oriented technician, I highly recommend Neta for air duct cleaning. She's efficient, friendly, and truly cares about customer satisfaction. I will definitely be using her services again in the future! read more

As a senior I value good customer service. When you find companies that can provide that, you shout it from the roof tops. Envirosmart is one of those companies. I hired them to clean and service my vents and furnace. I can tell you that Brian Carter and his coworker Eric provided an amazing experience. They were polite, efficient, and extremely knowledgeable. If you need your furnace serviced this is the company you want to hire. Ask for Brian and Eric to come out and amaze you too! I was so impressed with men and you will be too. Better than any other service available to Tacoma. read more

We had a Mitsubishi heat pump installed in the summer of 2024 that needed a callback to clear up some open items from a municipal inspector. Envirosmart dispatched Xavier to be our technician on the callback and he was awesome. Xavier was punctual, polite, and very knowledgeable. He was a clear communicator explaining what he was going to do was excellent in his post service summary. He even went out of his way to make some suggestions to improve the efficiency and longevity of system. To anyone who has Xavier on their service call, rest assured you're in good hands. read more