Responded very quickly and scheduled a technician to start testing the next morning. Mike Y was…read morevery thorough and diagnosed the issues quickly. Overall very satisfied with the service.

Quick to respond to project request. Called ahead of technician arriving. Plumber and apprentice…read morearrived earlier than expected which worked out great for us. Plumber and apprentice were friendly and efficient. Reasonable price. Will use again in the future!

Our family has been using Brown's Plumbing for at least 20 years and have always found their work…read moreto be excellent. They're good about getting back to you if you leave a message and scheduling an appointment as soon as they can. We appreciate that they take the time to explain what they see and discuss options to address the problem, and don't try and sell you something you don't need.

I have been using Brown's Plumbing for many years. They are outstanding - family run business…read more There is occasionally a wait for non-urgent repairs (since it is family run, there are only two plumbers usually; occasionally they hire an additional plumber). I COMPLETELY agree with the March 2025 review by "Peter J." which says: "Family owned and operated for 40+ years. He doesn't spend a nickel on promotion and ads. All word of mouth from satisfied customers. When you put high quality service at a reasonable price out there you don't need to spend money promoting your business." In addition, I have had at least one plumbing issue that a contractor working on my house could not fix and Brown's Plumbing were able to easily fix it.

What an amazing experience with Mark from Lyons!…read more 5+ stars for service, quality, and value. My husband asked several plumbers for quotes, and Mark was the first to reply, right away. He gave us a fair estimate based on the problem description and scheduled a visit immediately. True to his word, he quoted the exact cost when he arrived. During his first visit, Mark was thorough, answered every question, and explained everything clearly. He fixed half the issue on the spot and returned the next day to finish the job. Because the old valve was badly installed and the surrounding "box" cracked when it was removed, Mark went above and beyond. He replaced the whole box and the new valves, a service that would normally cost an extra$200, but he didn't charge us a cent for it. He tested everything before leaving, and when I mentioned our weak‑pressure shower, he instantly diagnosed the cause, explained what caused it, and showed me the issue, and fixed it at no additional cost. I also asked about the slow draining sink, and Mark handed me a tool to remove the debris and showed me how to access the clog. Again, this was free of charge. Mark assured us that Lyons' labor and parts come with a one‑year warranty and that the components used are built to last. In today's world, it's hard to trust someone you don't know, but Mark made us feel completely comfortable and at ease. We're thrilled with the service and will gladly refer Mark and Lyons to anyone needing plumbing or drainage help! We will no longer be looking for another plumber again.

Price was slightly higher but they were available to get the job done same day. Quote was on the…read morephone and they came later in the day to fix it.

My renter contacted me yesterday with a leak in the kitchen. I called BST yesterday afternoon and…read morethey were out within 24hours. When they called to discuss the problem, two problems actually. I knew they were basic but I didn't have the time for dealing with them. One issue was a new faucet was needed. They waited for me to run to Lowe's to purchase a new one and then drive to the property for them to install. We did several text messages which made dealing with them extremely easy since also dealing with virtual school and conference calls. I am extremely pleased with who I was dealing with and their level of professionalism. I would highly recommend based on that, their customer service and price. Thank you BST!

We had just purchased a house that had plumbing issues, some we were aware of before the sale,…read moreothers revealed themselves after the sale. Bakar and BST was recommended to us by a neighbor. Bakar showed up on time to estimate the work. Between the estimate and when the work began we found another plumbing issue. On the day of the work Bakar arrived when he said he would. All the work described in the original estimate was done in one day. He even fixed the other problems that were not part of the original estimate, even though that meant a very long day at our house. His charges were reasonable and we are pleased with the quality of his workmanship and his good customer relations. We know our house is old and will need more plumbing attention, and BST will be our first call!

I was looking to replace my 13 year old water heater and called Excellent Plumbing to get a quote…read more I provided all the information to Mike and he gave me a quote over the phone. I really appreciated this because most of times contractors need to conduct a home visit. Mike was professional and answered all my questions before I agreed to the job. Afterwards, I sent pictures of the old heater and its location.. Mike was right on time and got to work. It took about 4 hours. I am very pleased with my new water heater. I will be calling Excellent Plumbing for my any future plumbing jobs. I definitely recommend Excellent Plumbing for their professionalism, friendly customer service and superb work.

I have now used Mike twice. A few years ago he replaced my leaking water heater. I was able to…read moreget a quick quote over the phone, and the repair was scheduled very quickly and work done cleanly and very well. Most recently my garbage disposal stopped working and my sink and dishwasher started to back up. I called a few plumbers and appliance repair companies first and all either could not get to me in a week or could only commit to coming out for a visit for a quote that would require a second visit for the work. I then remembered Mike and gave him a call. He was at my house the next day with a replacement garbage disposal on his truck which was installed in an hour. I highly recommend excellent plumbing as I have only received excellent service.

Great company just happen to find on Yelp, Sam with Outlook was fabulous to work with. On time and…read morevery helpful at explaining everything. Had a leak upstairs in one of the guess bathroom. he gave me options which I loved and waited for me to make my decision. I will call him for any future plumbing issue.

Sam was absolutely top notch, was able to get to Hagerstown super quick from Frederick, knew…read moreexactly what he was doing, gave me an accurate quote from the get go, and got it knocked out super quick. Also replaced a really old style faucet with a new modern one, and just absolutely 10/10 service

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Super grateful for the excellent service regarding the toilet leak in my guest bathroom. I…read moreappreciate the quick turnaround time.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

We needed some gas lines redirected, and Whistler was available quickly and offered a free quote…read more The employees were friendly and professional and pointed out some issues and made relevant suggestions. The work was agreed upon after we received the quote, and the service team were prompt and did an excellent job. These folks seem like honest businesspeople who don't try to upsell you. For disclosure, I also checked with Roto Rooter and they suggested a quote of $6,000 to redo everything, which was completely gratuitous. Roto Rooter was also incredibly rude over the phone and during my appointment window asked me do I still need someone to come out.

We scheduled service two different times with Shawn and yet not only did he not show up, but he…read morenever even contacted us to let us know. TWO separate times! The first time ge apologized so we thought it was a fluke, but his text on Friday saying he would see us today was meaningless We spent two full days waiting for him to arrive and my husband spent a lot of time cleaning, taking things out from under the cabinets and putting them up on our bathroom counters so that Shawn could actually work on the sinks. We've had boxes on our bathroom counters for 3 weeks now. I actually needed to go to a headache clinic today because I was very sick with a horrible 3 day migraine, but we couldn't leave the house if Shawn was eventually coming. I have notified the friend who referred us to him as well as everyone in my HOA's Facebook group because he was recommended by her and I needed to let others know that Shawn is not a reliable plumber. Baded on all the other 1 srar reviews, i anticipate Shawn will respond and say it's somehow our fault, like he has done with all the other bad reviews, but all we did was try to give him a job to do. We are taking our service elsewhere, likely Tuckers.

An update on a hot water heater install 4 years later. Ends up that the cold water inlet pipe was…read morecorroding pretty bad right where it connects to the water heater. There must have been a small leak in the connection as I wiped it dry one day and the next day when I checked, it was a little wet. Had another plumber access and come and fix it and he said the pipe was not sealed correctly on the original install, so it obviously cost me money to repair it. Granted this was 4 years later but still I would not expect an issue 4 years after getting a new hot water heater installed, so you can be the judge if thats an unreasonable expectation.

I called Pat at 6 a.m. one morning because I had no heat and some really frigid weather was coming…read more He dropped what he was doing, came over, and got my heat running again. I have been doing business with Pat for years and have always been pleased with the results. He's not the cheapest guy in town however I am more than willing to pay a little extra for his year of experience and knowledge and there are never any surprise fees. He backs up his work and always shows up when he says he will!

I called Pat's Plumbing and HVAC early on a Wednesday morning when I realized that my heat had gone…read moreout and it was only 38 degrees in my bedroom. Withing 90 minutes, he was at my house and looking at my furnace. After determining that the furnace needed to be replaced (and confirming that with the manufacturer to be sure), he came back the next day and did the install. He quoted me a fair price on the spot and even though the installation ended up being more complicated than expected (as a result of the poor installation of my prior furnace and air conditioner), he did not charge me extra even though he ended up putting in additional time. My furnace was installed quickly and he even fixed the mistakes from the prior installations, just to be sure it was all correct. I was extremely pleased with his prompt and thorough response. Now my house is comfortable again and I know that everything has been done correctly. Highly recommended.