It's been about 2 1/2 years since I last visited this location, but it continues to be a relaxing…read moreoasis in the middle of Santana Row. I was way overdue for a relaxing treatment, and Burke William didn't fail to deliver! 10:15 AM on a Friday in late May, parking was easy, and most of the stores on The Row were just waking up. Ascending the staircase to the front doors of BW, almost feels magical. I was quickly greeted, given a key to my locker, and then the doors of Oz opened! The lighting is just right, and the facilities are spotless. The robe awaiting me in my locker, unfortunately, was a size petite... I'm 6'1" 250 pounds though! I encountered another patron (i think) who reached through an 'employees only' door to find a 4XL sized robe which fit perfectly. Took a 15 minute jacuzzi. After helping myself to some cucumber, water and lemonade, I relaxed/napped in the waiting room for about 10 minutes... Waiting for my name to be whispered. The shiatsu/Swedish massage from Deirdre (sp?) was exquisite! Right pressure. Right amount of engaging conversation. She answered my questions and offered suggestions with just the right amount of empathy. After the 50 minute massage, I returned to the locker room for a session in the sauna, steam room, and took a shower. I wish the changing area in the locker room was a bit roomier, but that is my only gripe.

I will never come back here after today. I had a 10AM Facial…read morescheduled they call me at 9:15AM to tell me that the person assigned to do my facial wasn't available and they could fit me in but not till 1:30PM I explained i came all the way from SF and was already in the area. Customer Service was horrible no remorse or didn't feel like they cared about how upset I was Didn't even call me the night before when she said they knew about it since the night before or I would've never made the trip out. Wasn't really give any other options but to wait till 1:30PM so I did not take that option since I was already in the area at 9AM. Horrible! For how expensive it is this was the worse customer service! My email is amarie18@yahoo.com if you Need to reach out

Review for Immersion Spa ‍…read more I absolutely loved this place, and to this day, I still miss it. When I lived in the Bay Area, I was a faithful and loyal customer at Immersion. It became one of my favorite self-care rituals. I would bring family and friends, and I went regularly--about once every quarter. It was something I always looked forward to. There is currently no Korean spa in Charlotte, North Carolina, where I live now, and the closest option is in Atlanta. So yes... boo-hoo. Nothing quite compares to this experience. What made Immersion special was the sense of freedom and relaxation the moment you walked through the door. The spa is thoughtfully organized, very clean, and beautifully maintained. You store your belongings in secure lockers, receive a waterproof wristband, and then the entire experience begins. I always arrived at least 90 minutes before my massage so I could fully enjoy the amenities. That extra time was part of the magic. My favorite features included: * The hot tub and invigorating cold plunge * The wet sauna and dry sauna * The gentle, calming warmth of the Himalayan salt room * Complimentary roasted tea and water * High-quality bath and shower products in the women's area * A peaceful, well-run environment with clear structure and cleanliness standards Everything felt intentional and relaxing. My go-to service was always the Fusion massage, which blends shiatsu and deep tissue techniques using organic coconut oil. The therapists were incredibly skilled and intuitive--they knew exactly how to work out tension and restore balance. Some of the best massages I've ever had were here. Over the years, prices have increased slightly--as they have everywhere. I remember paying around $100 before COVID, and later seeing it closer to $130. Even so, the value of the experience made it worth every dollar. I was there hook, line, and sinker. A few practical notes for future guests: * Parking is limited and shared with neighboring businesses (including Kumon), so timing matters * The spa has separate men's and women's areas * No outside shoes are allowed inside the spa * Clothing is optional in designated areas, which is standard for Korean spa culture * Plan to arrive early to fully enjoy the amenities before your service One service I personally never tried was the traditional Korean body scrub. I watched others experience it, and while many people love it, it looked a little too intense for my taste. That said, the massages and spa amenities are absolutely exceptional. If you're considering a membership, it's worth exploring. This is the kind of place that becomes part of your routine once you experience it. I still haven't found anything in the Southeast that truly matches the level of service, atmosphere, and overall experience of Immersion. I keep looking--but this one set the bar very high. Treat yourself. You deserve it.

My daughter and I are always looking for daddy daughter dates and Immersion Spa is our latest…read moresuccess story. The front desk had two young ladies that were super polite and got us setup. We arrived early so we could take advantage of the showers, saunas and hot tubs. The locker rooms and sauna areas are divided by gender and are full of amenities. After that we met with our massage therapist and had the best 85 minutes of deep tissue work. Post massage we headed back to the separate locker rooms and had full access to the amenities again. Check out was positive and our friends at the front desk were just as supportive and kind. I've seen other reviews of other Spas harassing clients for tips or add on services this is not the case at Immersion. Additionally I left my water bottle at the spa and when I contacted them they had it waiting for pick up. I recommend this place for daddy daughter dates, solo self care or a couples retreat!

I absolutely love this massage place; I've been here many times, and every massage has been…read morefantastic. They greet you warmly when you enter the room and ask about your preferred pressure, adjusting their technique accordingly. They do an excellent job targeting every sore spot--thank you so much!

Popular, professional, amazing massage place. Sometimes they get booked so make sure to call ahead…read more I am a regular and love it here.

We always have a great experience here at the clean and peaceful Allee Massage! I sincerely enjoyed…read moremy massage today with Grace :) She was so thoughtful and attentive throughout the whole experience. I felt totally relaxed and renewed after my service, thank you!

My masseuse was Rome and it was an incredible massage. In the past, I've been nervous to work with…read moremale masseuses because of past trauma but he made me feel very safe and if I lived in the area I would regularly see him but will be suggesting him to friends I have in the area for sure. The massage was an hr long so I assumed he would only be able to do my main problem area but I left with a full massage and became aware of areas I didn't even know could be sore. Wow truly a fantastic massage and gorgeous relaxing spa. Front desk was very kind and professional as well.

Willow Glow has become my go-to spot for facials, and honestly, I don't see myself going anywhere…read moreelse. Lynn is AMAZING--she's done my facials so many times now that she just gets my skin. Every session is spot on and tailored to exactly what I need, and I always walk out feeling super refreshed and glowing. The vibe is clean, calming, and welcoming, and the staff are all so kind and attentive. I did have a small scheduling issue, but they handled it promptly, apologized, and made it right. Great customer service all around!

I would not recommend Willow Glow Clinics. I purchased a series of facials beginning in January…read more2025. By April 2025 my last visit, I experienced facial burns after a red-light treatment was left on for an extended period. As a result, I dealt with significant skin damage, including persistent peeling and rash‑like symptoms, for approximately eight months. I contacted the spa multiple times--by phone, email, text, and by sending photos of the damage--but received no meaningful response or follow‑up. Despite my repeated attempts, I was never contacted by the owner. Additionally, the business has changed its name three times since my visits in 2025, which I found concerning. I am still paying for unused facial services but no longer feel comfortable returning. All I have requested is a direct call from the owner to address this situation, but to date, that has not happened.

The location is awesome! It's nearby lots of food places if you ever get hungry before or after…read moreyour session. The place is clean and it smells amazing! The staff are also so nice. My fiance booked us a massage + facial +head spa. Now I know that with all that, there has got to be a focus and for this visit it was definitely the upper back massage. My lady went innnn and I loved it! Couple things from this package that I didn't find impressing is the enclosed massage hole. I dint feel like I had great airflow and the idea of breathing in from a sink just doesn't seem appealing nor was it enjoyable. The facial; the products didn't sting however it did when it got in my eye, I was a bit panicked bc I felt a bead in my right eye, I washed it off, it got better as the day went on but my eyelids were on fire for days, she didn't leave my under eye or my top lid alone instead she applied the products on top of them which I thought was interesting. The final thing I wasn't a fan of was that she kept putting her fingers inside my ears! I've been to a head spa in Orange County and they try their best not to wet your ears AT ALL, I mean, think about it, you're relaxing, and then boom! Water in your ears and fingers in your ears... idk, maybe to some it's not bothersome but to me it was uncomfortable. The ladies were so sweet though and nice, they blow dried my hair halfway which is totally fine. I definitely think there are couple things to consider but it wasn't a horrible experience! They did a wonderful job on the massage and setting the ambiance to be as relaxing as possible so I give them that!

I have been to many head spas and was looking forward to redeeming my gifted 60m Deep Scalp Therapy…read moresession. It began with a very brief scalp analysis using a camera. I'm talking 1m of assessing a small portion of my head. After, I was given 50m of scalp cleansing and 10m for hair drying. I was serviced by Jackson who offered amazingg pressure during the scalp massage. They were gentle during the hair washing and gave me a nice blow out. In the end, my scalp felt squeaky clean and my hair super smooth. Typically, you are shown the aftermath of the scalp treatment using a camera but I did not experience this here. Other places also finish off with some sort of scalp therapy (serum, red light wand, etc.) but I was given simple hair oil for my blow out. The customer service overall was subpar but I may consider booking an Acupressure facial massage with Jackson; his massage technique earned this place an additional star :-)

Quite simply our go-to spa when we don't need the jacuzzi, sauna, showers, etc…read more The staff is awesome! Very friendly. Efficient. And they do everything they can for you to work you into their schedule. Every massage leaves you wishing you could come weekly! You can't miss with anyone on their staff either. Parking in the rear.

I highly recommend all of Christine's services…read more I have done the eyelash lift and tint with Christine several times now. The results are always amazing and last a long time (6-8 weeks). I had not done any eyelash treatment before, and I am glad I did this procedure with Christine to enhance my natural lashes. I have also done dermaplanning with Christine at least 5-6 times over the past year. The dermaplanning makes my skin so beautiful and glowing, along with a facial and collagen mask. Christine is very professional, and shows a lot of care for my skin and making sure my sensitive skin doesn't negatively react to any products. I have also done eyebrow and other waxing services with Christine. Everything I've experienced with Christine is excellent, and I also appreciate the later hours she is available so I can come in after work when needed. The pricing is also very reasonable compared to other places. I left for all of my vacations abroad in 2025 feeling absolutely gorgeous thanks to Christine & TrioSpa!!

Looking for the best massage of your life? I'm sure everyone is great at Verde Touch and I was…read morebrought to this place by a friend who highly recommended David (the owner). BUT this review is mainly about the AMAZING Kat! I started seeing her for a prenatal massage, then postnatal and now normally deep tissue. She's done trigger point with me which is when she holds a point and I breath into it as well as pin and stretch technique. Today we did deep release technique- psoas release. She has been influenced by Rolphing and has studied miofascial releasing technique. She specializes in Integrated Therapeutic, Motherhood / prenatal, Thai, Acupressure, East / West, Trigger point and Deep Tissue. I have been to A LOT of spas and seen many massage therapist all over the country / world and she's tied for first place in my book. Highly recommended her, just don't take my time slot ;) :) PS she also works in the Los Gatos location and if you visit her there you can use the pool / hot tub / sauna :)

I was experiencing a lot of lower back pain (sciatica) and got a massage from David. Hands down the…read morebest! My friend had recommended David and said he was one of the best in area. He was super thorough and thoughtful, I'm back to walking normally again and I feel so relaxed. I highly recommend coming to David if you're experiencing any kind of back pain! Thanks David!