HIGHLY RECOMMEND!! He made getting my firearm so easy! This was my first firearm purchase so I did…read morenot fully understand how it worked. I thought when you buy a firearm online or out of the state they just ship it to your home...lol! NOT! It goes through a third party who receive the firearm, help you fill out the paperwork, run your background and eventually once all is clear hand you your new baby of protection. John and his wife were super helpful, knowledgeable and very kind. They keep you updated and informed every step of the way. The process was easy (outside of waiting extra time for my background to clear, which was no fault from them that's just slow ass Illinois State Police) and affordable ($40 cash). I will most definitely use them again.

I just wanted to say that I had a great experience working with John. He was professional,…read morecourteous, friendly, and efficient. I am a new gun buyer and he took the time to explain the process, and not make me feel stupid or embarrassed when I asked questions. His prices are more than fair given all of the price gouging that is going on right now. I won't go anywhere else when buying guns online in the future. Great job John! Clay

The employees know what they are talking about. They helped me out with my first gun purchase and…read moreexplained to me about many things.

Customer service is non-existent, but that's not why I came. They say they will call you after 3…read moredays but they don't. You gotta call yourself. Please have your ID with updated address. They love trump here, duh.

Been going there for years. Very helpful and experienced crew with both Firearms and Archery. Good…read moreselection of ammo and accessories too. I'd give them 5 stars, but they're hampered by Cook County's ridiculous and totally ineffective gun laws.

They're my go-to FFL for transfers. Matt is very knowledgeable about all things and is a great guy.read more

They were an absolutely fantastic local gun store. I'm not sure what happened to them, one day they…read morewere there and the next, not. I bought all of my firearms through them, and would not mind making all of my future purchases through them if they are still around. I heard Bernadette retired, congratulations to her. I hope this business is still around.

I purchased a firearm online and selected North American Firearms from their list of FFL's that…read morewere local to me after I sent over a quick email confirming the service and fee. Communications were handled via email and everything went as smooth as it could. Bernadette and Jeff are some of the friendliest people that I've met in this community and I will certainly be doing business with them again in the future. One thing to note - some FFL's will start the waiting period at the time of sale as described by the Illinois State Police as it relates to gun sales and transfers. Some FFL's will start the waiting period as soon as you fill out the Form 4473. It's neither here nor there as to who is doing this correctly but at the end of the day, your FFL policies is what you end up following. North American Firearms starts the clock upon filling out the 4473 so just keep this in mind. Best bet is to make the online purchase, head over to fill out the 4473, and by the time your firearm is received by them your background check should be clear and you're good to go.

Great place and great customer service. Roger is great!! Best FFL you can deal with. Fast and…read morereasonable for a FFL. Check him out.

Roger always the best for any of your needs doesn't make you feel stupid for asking questions,…read morefeels like you're talking to one of the boys cool FFL dealer will be back!

I had a very great experience with my selection and purchase. Thank you Ike S for your spectacular…read morecustomer service. Thank you for your patience. I traveled two hours to come to the store. I skipped many stores to come to this one and after visiting it, I'm glad I made the choice. The place is very clean. The prices are affordable. Mr Ike S, the evening manager, made me feel like a true purchaser, not just a customer. Great job sir. Keep up the great work.

I've been here 3 times with my father and the selection of guns is amazing bc my dad was fascinatedread more

We decided to take the 3 day Concealed Carry training Thursday, Friday & Sunday…read more We paid $185.25 for finger prints, equipment rental and Application assistance fee. The Class is completely FREE of charge, do not assume that the initial price paid will include the fee for the Concealed license, that fee is a additional $153.38 once you have finished the course and applied online. The shooting range is not in this establishment you have to go to another location for that part of the course. The instructor Mr. Devell is extremely knowledgeable in his task and he will make sure that when you leave his class you are as well. Mr. Devell can also be a bit condescending and can in my opinion use better peoples skills. Mr Devell also uses a lot of profanity during his class and does not take inconsideration the respect for Seniors. The classes never started on time and it was a lot of valuable information to cover. Is a bit unorganized as is only Mr. Devell teaching but also trying to multitask everything else so expect long wait lines for signatures and photos. The establishment is clean and the staff is very helpful. Did we learn? Yes Would I recommend someone to go? I would with a fair warning of all the things I mentioned before. We also decided to make a purchase and Ricardo Rodriguez was very helpful in answering all of questions and helping us with the online application process for the license.

Purchased a metal sig shroud for a red dot sight on 04/17/2022 and as of 7/20/22 has still not been…read moreshipped, acknowledged, updated, ANYTHING. I had even called on 04/08/2022 the next day to confirm that the order went through. I saw the email stated "All orders process and ship within 3-10 business days upon receipt of full payment and a valid FFL." Because of this, during my call, I tried to confirm that since this is just a shroud, that I will not need any FFL since this part doesn't require it. The person on the phone was very clearly not paying attention, didn't listen to my question, and just replied with, "oh is this an online order? yeah those ship from our warehouse" awesome, not any information that I asked for, nor anything useful. Useless staff. Useless website as well as they make you submit a message through their website which is faulty and doesn't ever give confirmation that a message was sent, nor any email confirmation that one was sent. Contacted several times, no reply, and now out ~$80 and having to dispute through my bank since they do not answer messages, emails, or calls with any competence. Bottom line, do not buy from here as many others have listed, scam company with 0 IQ employees.

Ron fixed up my dad's bike real nice! Really great place, felt very welcoming and the service here…read morewas top notch!

High pressure sales Ridiculously slow in conflict resolution…read morebetween corporate and customer. Go to Conrad's instead!