I don't normally leave negative reviews usually, if I have a bad experience, I just move on and don't return. But in this case, I feel it's important to share what happened so others can make an informed decision. I visited this dental office due to discomfort in one of my teeth and was told I needed a root canal because of an infection. I mentioned that I was leaving for vacation in a week and asked if it could wait until I returned. The dentist strongly advised that I get it done immediately due to the infection risk, so I agreed. I had the root canal two days before my trip. While on vacation in another state, I started experiencing severe pain. I ended up having to see an endodontist, paying $600 out of pocket. They confirmed I had a large abscess and were surprised I had not been prescribed antibiotics especially given I had an active infection going into the procedure. Right after my root canal, while checking out, I specifically asked the front desk if I needed a prescription for antibiotics. The receptionist told me no. I trusted her answer, even though I thought antibiotics were usually part of the protocol. While still on vacation, I called the dental office to explain the situation and asked if there was any possibility of compensation, since I had to seek emergency care due to what I believe was a preventable issue. I was told someone would get back to me after speaking with the manager. Three days passed with no response. I followed up and was told the owner was out of the country and would contact me the following week. A week passed no call. I followed up again and was told they were still waiting to hear back from the owner. Eventually, I got a text message stating that symptoms after a root canal are normal with or without antibiotics, and that no refund or credit would be provided. I called back to clarify that I had a known infection before root canal, and the development of an abscess afterward is not normal in that situation. I also reiterated that I had asked the receptionist about antibiotics, and while I understand it's not her role to prescribe medication, she should have confirmed with the dentist before confidently telling me I didn't need any. Worst of all, despite multiple follow-ups, I never heard directly from the manager or owner, even though I was told I would. Instead, I received a dismissive message and no accountability. I had originally planned to return to this office for a crown, but after the poor communication, lack of follow-through, and unprofessionalism I experienced, I won't be going back. read more

Don't listen to the negative reviews on here at all, these people are so lovely kind and extremely helpful. I went for an emergency root canal, and although the root canal was not covered under my insurance they explained thoroughly every possibility that I could take, with nothing left unexplained, everything on the table and communicated properly. The dentist himself Dr Dennis was extremely kind and understanding of my situation, and even found out that another tooth that a different place told me was also a root canal was actually just a filling that fell out! This place is great, very comforting and clean environment with real people willing to help and talk to. Coming from a real person who's dealt with constant disregard by others towards my emergency situation, these people have made me very hopeful and were the most helpful people I have seen in regards to my teeth!! Highly recommend read more

This was my first visit and I am thoroughly satisfied with my whole experience. I am a tough critic, who is very hard to please but Dr Ewa Sokal and her team exceeded my expectations! Dr Sokal was very accommodating and knowledgeable. She explained and reviewed my X-rays and detailed all findings. Dr Sokal was gentle, precise, and careful...making me feel very comfortable and at ease. The office is clean and the staff is kind and welcoming. I highly recommend Dr Sokal and her staff! read more

Another visit and another great experience.Dr. Sokal and her staff are very knowledgeable and helpful. Beautiful, modern and very clean office. Highly recommend read more

Took my father to see the dentist here (I believe her name is Dr Sookal). We must have caught her at a wrong timing cause she was very hyper and pissed when she came to see my father. She didn't even let me finish my sentence, she cut me midway in such a rude tone. When everything was done, she did not even give a referral for an oral surgeon. Just told us to come back for a cleaning after the extractions. Absolutely not. The girls at the front desks were very sweet and kind though. read more

Very poor service and ridiculous out of pocket prices. I have previously been there for a few visits and all they care about is money. They also fraudulently submitted an authorization for a procedure that wasn't requested to the insurance company for work that wasn't even requested/needed. Upon calling them and asking to cancel the request ( as per my insurance) so there's no issues in the future if the work is actually needed ..... they gave me a hard time. They then had the audacity to send me a letter saying the "patient/dentist" trust has been broken and they can longer have me as a patient. Glad we were both on the same page, I have no trust in a "professional" who is submitting fraudulent requests behind their patients back. read more

Horrible service. Had an appointment at 10:30am I arrived at 10:10 hoping to be taken early. Unfortunately, another patient arrived at 10:30 for her 10am appointment, yet they took her before me! I was only there for a cleaning and check up. I ended up asking the front desk when will they take me and she said there's one patient ahead of me. At this point another 10:30 arrives and again they take him! So finally it's 11;05 and no communication from their side. They call the 11am appointment who came in. At this point I left, so yea I would not recommend this place they wasted my day. FYI I'm polish as well so I understand them bad mouthing in the back. read more

Dr.Sokal is the best dentist out there, very honest and there is no pain when she performs anything, is very patient and listens to your concerns. Has been mine and my families primary dentist and only dentist for over 10 years. Highly recommend. read more

Been going there for a while now and this time cleaning took 17 mins . Didn't floss my teeth, she just used tooth paste after 10 mins of cleaning . I will keep going there but I hope somebody else will take care of my teeth . read more

Very professional office with a helpful staff. Very accommodating and everyone makes you feel welcomed. Great advise and helpful hints with all medical needs. Make this your place. You won't regret it. read more

Eurodental Studio - Ridgewood Location - General Dentistry Near Me - Ridgewood, New York

I have never felt as uncomfortable and disrespected as I did in this dental clinic. They also do a poor dental job and privacy isn't a concern here. The amount of other people's business that I heard is extremely concerning. These people also charge a $20 COVID service fee, which is extremely illegal. Please don't waste your time or money here. read more

Amazing Dental office! Doctor Sokal is super professional and stuff are super friendly. I highly recommend this place. read more

Eurodental Studio - Ridgewood Location - Super clean modern office - General Dentistry Near Me - Ridgewood, New York

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I have been going to this dentist office in Queens, NY for a few years now. The office desk person is very friendly and prompt. When I first arrive, within a few minutes (sometimes instantly) I'm helped into a room. My doctor, Dr. Dallet, is very nice and friendly. She does her job properly and makes sure that I'm comfortable during the procedure. Overall, I am very satisfied with my experience. I recommend this place to get your teeth checked, or other minor/major procedures for cavities such as a root canal procedure. Renata Cimova read more

I have been coming here ever since I was a child. Dr.Sokal is one of the best and knows what to do in every type of situation! I highly recommend her as a dentist :) read more

To warn others so they don't make the same mistake as I did,.. worst dentist ever!!! Stay away from this dental office..When I had my root canal done two moths ago I shouldn't feel any pain anymore... but i do because they did a terrible job...when I called and complained that I was in pain and couldn't take it anymore , they could not see me bcoz I was too late , are you kidding me: you made a mistake and can't fix it. I wanted to see Dr Eva - the worst dentist ever, but she was unavailable,staff is very disrespectful. After what happen to me I would convince all of my friends not to go to this dental office. My mistake- I should read reviews before I went there, but it was emergency and I was I a rush. read more

I literally created an yelp account to write this review and warn other's they dont make the same mistake as I did..Worst dentist ever!!! Stay away from Dr Eva!! She destroyed both my teeth, I've been in pain for over a month!! I had to go back to my old dentist and get everything redone!!.. If you love your teeth stay away from this place!! Dont let the clean office and friendly staff fool you!!! If you hate someone send them here!!!! read more

My niece has never felt as uncomfortable as she did while being in this dental clinic. Firstly, all of the workers here act entitled and have nasty, rude attitudes towards their clients. Secondly, Dr. Sokol is extremely unprofessional, rude, and is simply not fit to work with other people. There were multiple occasions where she was rushing to get to other clients and wouldn't even bother numbing my niece before performing dental work on her. There were multiple occasions where Dr. Sokol would be getting angry and going off on her assistants while my niece was there as well. It makes an unprofessional and uncomfortable environment. Dr. Sokol even went as far as to tell my niece she could get a little lip filler. Telling a 16 year-old child she should get cosmetic work done after working in her mouth is unprofessional and should not be acceptable. Also, this clinic is money hungry. At the beginning of the pandemic when the office reopened, clients were being charged $20 upon entry for having their shoes sprayed with Lysol. Charging additionally for a service that should be automatically provided while people are struggling financially goes to show that you can find a better, more professional dentist office for your money! read more

Very professional, the stuff extremely nice, in my opinion the best dentist in Queens. My husband thinks so too :)

Eurodental's staff is very warm and welcoming. It's modern/hip interior design makes the waiting environment pleasant, but there's hardly a wait at all. After filling out a couple pages of forms for my first visit, I was seen right away. The cleaning, x-rays, and exam went by very fast. In total, I spent about 30 minutes from between the time I walked in to the time I walked out. I couldn't be more satisfied and came away impressed by Eurodental's speed, efficiency, and professionalism. Three thumbs up. :) read more

I went to three different orthodontists before I came here to see Dr. Sam after he did a great treatment on my friend's teeth. I felt super respected and informed of all my options and how much they would cost and look. He recommended the cheapest and fastest method instead of just telling me to get invisalign (which is what every other dentist said). My treatment cost between $2000 and $3000 less than the other orthodontists and I am super happy with office cleanliness, super short wait time, and a job well done. read more

Staff was very quick and effective on my deep teeth stains. Would recommend it to a friend on the go who needed to rush off to some meetings afterward. read more

Total disrespect. I came to refit loose crown. Arrived in time. Waited 30 min at reception and then 30 min in chair. Could wait more because had another appointment. Dentist never showed up. Now body even apologize. read more

The office is beautiful, modern and clean. Dr. Sokol is very nice and thorough. I had a root canal done, and it was literally painless and quick! Best dentist I've been to yet! Doesn't make me dred annual check ups! Definitely recommend! read more

I like the office overall but todays treatment left me dissapointed. I had some "regular" dental work to be done like fillings and my dentist was so aggresive that my tounge is bruised, she was also putting a lot of pressure and sticking the suction far in my mouth and gums making me feel uncomfortable and assistant could care less while keeping the suction on my hair. Also, the dentist left me on the chair with half way work done for around 10 mins to take care of personal business (how unproffesional especially when you clearly hear its personal). More to that bc of the timing they left compresses in my mouth. Ugh i have to go back there Friday and really hope I will be leaving pain free. read more

I had done root canal and crown by Dr. Avner and Sokal , all the work that was done by them was done poorly and I had to re- do it . The crown that Dr. Avner made was too big and was put on a tooth that still had cavity and I was not informed about it . Also , Dr. Ewa didn't do great job on simple root canal work and fillings . I had to re-do all the teeth that I had done in their office. I don't believe they are professional . I believe that this practice is only about money . Highly disappointed and I don't recommend this place to get any dental work done . read more