No complaints for an oil change and auto inspection. Fair prices and good work. Cheaper than others…read morefor similar service.

Excellent workmanship, fair and honest! The Luus are…read morewonderful people! They have kept my 4Runner going strong, Thank you

I go here for my annual car inspections. They are always good and prompt. Would recommend.read more

I normally don't leave reviews -- good or bad. I've always felt they don't truly reflect a…read morebusiness, and honestly, if a place is great, it speaks for itself. If it's not, maybe they're just having an off day. But today, I feel it's necessary to share my experience with Carlos Automotive Repair Shop, both as a fair warning to others and in the hope that the shop addresses some serious issues. I chose this place because it's only six minutes from my home and I like to support local businesses. I'm new to the neighborhood and found them through a quick Google search. First Visit: My first experience was with rear axle work. I was told it would be done by a specific date. I understand things don't always go as planned -- and I'm okay with that. The job was eventually completed, but they forgot to tighten my lug nuts, and I ended up losing two while driving. Their tech had to remove two from another wheel just to keep me going until I could get to AutoZone. I let it slide -- mistakes happen. Second & Third Visits: The last two visits, however, happened within 24 hours and were unacceptable. I stopped in for a simple annual inspection. As I walked into the office, the woman at the desk was polite and helpful. But before I could even speak, the only mechanic on duty shouted from the garage, "Ayo, is that your car? I need you to move out the way." It was loud, rude, and unprofessional. I stepped out to move my car and returned to ask about the inspection. The front desk lady said it would take a few hours because they only had one tech and inspections were first come, first served. Fair enough. She suggested I come back early the next morning. So, I did -- I came back and double-parked near the shop while waiting to check in. And again, the same mechanic came out and yelled, "Ayo!" while pointing, demanding I move because he was backing up. At that point, I realized this guy must think he's a traffic enforcement agent. He was more focused on shouting at customers than doing actual repairs. I drove by and looked into the shop -- just as I suspected, only one person working. Bottom Line: This business clearly does not need or want new customers. One mechanic, poor communication, and a complete lack of professionalism in dealing with people. The work ethic here is like flipping a coin -- maybe you'll get lucky, maybe you won't. I will never return to this shop. And if you value your time, money, and safety -- I suggest you think twice before doing business here.

Came here for a prepurchase inspection and they were great! Very thorough and professional and made…read morea couple small tweaks for reasonable prices

They were fast,reasonable and honest. I will definitely…read moregoing back to them. Thank you. J.

I see this place 1x a year for my car inspection. Very basic I know, but they are always…read moreaccommodating. I go in at 6:30am before work and I'm done with enough time to go back home, park, and get to work. Try them out. You will not be disappointed.

I brought my VW Golf to get the brakes replaced and they did a great job. Very prompt and friendly…read morecommunication. My brakes are great - they seem to do good work. They'll definitely be my go-to for future work. Charged fair rates. You could go cheaper, but it'd make me nervous to compromise worksmanship.

After failing my inspection at the Toyota dealership and declining their outrageously expensive…read morerepair quote, I started looking for a trustworthy alternative. I contacted several auto repair shops and ultimately chose L&B because Chris was incredibly helpful and knowledgeable from the first phone call. I brought my car in on Friday morning, and within a few hours Chris called with his recommendations and a fair, transparent estimate. By later that afternoon, my car was ready. The service was fast, professional, and reasonably priced. It's refreshing to find an honest auto repair shop you can trust. I'm thrilled to have found L&B and know I'll be a loyal customer going forward. Chris is the best!

Better workmanship from mechanics, replace all parts back to their original origin, undercarriage…read moreplastic protectors and fasteners.

Terrible experience -- avoid this place at all costs…read more I brought my car in because it was shaking slightly. Ami confidently told me it was the engine mount and quoted a price to fix it. After a few days, I picked up the car and saw the issue wasn't fixed. He then said it might be the gear mount and charged me again. Still no fix. He blamed defective parts and asked me to come back. When I did, he was on vacation and left it to a worker who clearly had no clue what was going on -- and I got another bill. After promising a refund if he couldn't fix it, I gave him one last chance. I waited three hours and he never touched the car. Then he gave me a $1700 bill and refused to return my car unless I paid. He held my car hostage. Ami is full of smooth talk and zero results. This shop is a scam. Don't make the same mistake I did.

Terrible experience -- avoid this place at all costs…read more I brought my car in because it was shaking slightly. Ami confidently told me it was the engine mount and quoted a price to fix it. After a few days, I picked up the car and saw the issue wasn't fixed. He then said it might be the gear mount and charged me again. Still no fix. He blamed defective parts and asked me to come back. When I did, he was on vacation and left it to a worker who clearly had no clue what was going on -- and I got another bill. After promising a refund if he couldn't fix it, I gave him one last chance. I waited three hours and he never touched the car. Then he gave me a $1700 bill and refused to return my car unless I paid. He held my car hostage. Ami is full of smooth talk and zero results. This shop is a scam. Don't make the same mistake I did.

Reasonable and reliable service! We took in our Nissan Rogue SV for an oil change, tire rotation…read moreand inspection, and were able to pick up later that day.

I've been taking our vehicles (private and employer's vehicle) there for years. Great service,…read morereasonably priced, 100% reliable, and excellent auto diagnosticians

These guys are top-notch: the kind of place you DON'T want to Yelp about, because you want to keep…read moreit to yourself. These guys are: 1. Trustworthy. Not a place where you come in for an oil change and they make up some other repair you need 2. Fast. Usually, I come around 10-11 on a weekday, and for minor items, you're in and out in 20min; for bigger issues, maybe you leave it a few hours. 3. Quality. I had my Volvo bumper partially pulled off years ago and went to the dealer. They "fixed" it, but it popped out again a few weeks later. Clinton Collision fixed it for short money and it's held for a couple of years ago. 4. Helpful but not pushy. Things like, "Hey, you don't need new brakes/tires now, but you might want to think about it in six months." Seems like a family-owned business, which is always a plus. Highly recommended!

These guys are fair and affordable and do great work!! They explain everything to you and never…read moremake you feel like you're being taken advantage of!!