DO NOT HIRE THIS COMPANY! Enticed by the $29 duct cleaning advertisement, I was quickly being upsold by one of two shady guys who showed up at my home. There was not an ounce of professionalism in his pitch or their appearance. It seemed to me that they spent much of the first 5 minutes scoping out everything in my garage - except the furnace. When I finally agreed to pay to have the ducts brushed out, they came in with a power drill mounted brush snake and a shop vac. Negative pressure as advertised? Nope. The shop vac only had a 6' hose on it that was supposed to suck everything out of my lengthy ducts.... I don't think so. I am a very good read of people and these guys felt wrong from the start. One guy - a young kid who just started the job - just stood around while the other guy go began removing vent covers around the house. He got annoyed with my detailed questioning of his equipment and methods - especially after I refused to go for the $300+ dollar cleaning and sanitation he was pushing. As it was, I was going to pay $175 just to have the ducts brushed out. It did not feel good to have them in my home and before they had 2 vent covers off I'd had enough. I kicked them out and as they were packing up he had the nerve to tell me that I owed him $30 for the "service call." DON'T WASTE YOU TIME WITH THIS BS COMPANY. read more

The front sales man made it seem like he was cleaning upstairs but he was merely trying to coax us into buying more services. He was rude and unprofessionall, snapping back at us when we told him for the third time that we didnt have the money to pay for the additional services. This is not the service I was expecting, when he finally found that we weren't going to pay . . he sat at the table, demanded his money, and put on his ipod headphones. Unbelievable behavior! read more

I bought a Groupon for Air Duct Cleaning, Furnace Inspection and Dryer Vent Cleaning with another company, and somehow ended up with this one (?). I thought the Groupon was a good deal until I realized how little I actually was getting. The guy inspected my furnace and told me it would cost an additional $375 to clean it and the intake ducts. He gave me the hard sell to do it NOW. Gradually the price came down but I declined in favor of shopping around for the best rated company and price. I was utterly shocked when I was told the service I bought with the Groupon did not include the intake/supply ducts, only the return vents. What?! Why bother doing just the return vents? The Groupon specifically stated "complete duct cleaning". This was a joke. I was not happy. read more

Two years ago I made the huge mistake of letting them clean the Air Ducts. High pressure sales all the way. It turns out they cut a hole in my heater in the wrong place so now I have to get it repaired. They also dented my new refrigerator trying to clean out a duct that wasn't hooked up. Then to make matter worse they took over a shutoff switch to hook up there hokey air purifier that is a crock. Now I have to get the stupid thing disconnected and put in a new switch. Run from these guys they are nothing short of scam artist. read more

This is exactly what happened to me today - I just wanted my vents vacuumed!! And while I was talking to one person, two others started work before I had a chance to decline the larger offers. Unfortunately, I paid $150 towards $400 just to get them out of my house! I closed my bank account next and tomorrow I am filing a dispute on the charge to my debit card. I am also making a consumer protection report through the Washington Attorney Generals Office!! I so wish I had checked this out first!! And I will be contacting Val Pak to let them know about what kind of businesses they are doing business with. I felt so unsafe and uncomfortable that I made a phone call that took 45 minutes to their office begging them to call and ask their technician to leave my house. They in turn called the tech to let him know what I was doing - he wasn't happy and confronted me about paying and signing the invoice. Off to make some phone calls and write some letters!! read more

What a scam! They advertise a special deal for $29 to clean all the vents on one furnace system. But when they got out here, they said, "Oh no, you need a deep cleaning for $350 instead." I told them I wasn't going to pay that. No one had mentioned that this was a superficial cleaning!!! And the man told me that he didn't want to take my $29, because it wouldn't do anything for my place. If they had advertised at a variety of rates, I could understand them telling me something different. but no one--NO ONE mentioned to me in advance that there could be additional charges! I have no idea how well they clean, and I don't care. I will go with a more ethical company--even if I have to pay substantially more. It's the deception that bothered me most of all--not the price. I can't support deceptive advertising. read more

Horrible. The technicians were rude, unpleasant, and rushed as fast as they possibly could through the service. I called for vacuume vents and dryer vent cleaning. Once they were at my home they said they didn't do dryer vent cleaning....this was one of the reasons I called in the first place. They also advertise that they do a dryer vent cleaning with a complete ventilation cleaning. When the issue was pressed, they claimed they didn't have the equipment to do the dryer vent cleaning. Eventually they saw where the vent was on the home and proceeded to clean it. Leaving lint Everywhere. We called to have them come back and they had such attitue when they had to clean up the mess. They claimed that they leave all their customers with the mess. Lesson learned....will not be using this service ever again. read more

I brought this crew to my house after getting the Val-Pak coupon, but I failed to do my research on Yelp first. I sure wish that I had, though! This is a bait-and-switch at the core. They don't make money cleaning your ducts for $29 -- what they want is for you to step up to the multi-hundred-dollar "full cleaning." That would be fine if it weren't for the extraordinarily pushy and heavy-handed measures they took trying to convince me. After repeated refusals to their insistence, I asked them to leave. We ended up having to pay a handyman to repair the damage that the Evergreen crew did to our vent grilles and walls. They became belligerent and clumsy once they realized that they weren't going to make the step-up sale. They hacked the drywall with their knives, bent the metal grilles, and damaged walls that were only days before freshly painted. Do not use this firm. You'll regret having them into your home. NOTE! Click on the "filtered" link on this page to see all the other people saying the same thing I am. For some reason Yelp hides all the "one-star" reviews for Evergreen. I think Yelp's software is surprised that a firm could be so utterly BAD. Read the reviews for yourself. read more

What a shady bunch. If you read their website and compare what they actually do its not even close. Yes, they do attach a big vacuum to put your system under negative pressure but they just plopped it on top of one of my vents instead of on the furnace access panel (which is what their website describes). Then, then instead of high tech magnetic plugs they just put sheets of paper over each vent. Then a guy goes around and shopvacs out each vent. there is no fancy scrubber like in the pictures and they only clean the first couple feet of vents. Oh and by "two professionally trained technicians" they mean one guy that does all the work and another guy that tries to up sell you by explaining to you how what they're doing now won't actually help anything. He even took out my new (as in less that a week old) air filter and crammed dirt in while i wasn't looking to try and convince me of something (not sure what). He also told me that my blower was really dirty and that it would be extra to clean, which is funny because my blower had malfunctioned and been replaced the day before! Bottom line was his tactics were so bad that I almost told them both to pack up and leave before finishing. read more

DO NOT under any circumstances EVER use this company. I had a Val-Pak Coupon for a $29 dollar Air duct cleaning that states We open and vacuum the ENTIRE vent system under negative pressure along with a free dryer vent cleaning and furnace inspection. As soon as Adir got here, I was told that the coupon was only for maintenance and that it would cost me $375 to get my vents cleaned. As I was telling him that I could not afford that, and that they wasted their trip out here, his assistants started working. I wound up paying them $170 I could NOT afford (I'm on a fixed income) because I HAD to be able to turn my heat on. NEVER EVER use Evergreen Pure Air. They are a horrible bait and switch operation. read more

I wish I had read the above review before I scheduled these people to come to my house! It began with the same scenario: three men (two workers and one high-pressure sales person). Luckily they didn't have a chance to begin working before we refused to agree to pay $375 instead of the $29 advertised coupon, and we sent them away. read more

Do not under any circumstances hire this company. I too am one of their victims. Their tactics were causing confusion and intimidation. I will also be filing complaints with the attorney general, BBB and anyone else who will listen. Their advertising is false and I felt unsafe when they were at my house and made sure my doors were locked after they left. For more specific info go to complaints.com and read the string of disturbing complaints about them. According to one complaint, they left Illinois because one of the workers was indicted for battery toward a customer who tried to make them leave her house. They moved to Washington where the owner transposed his first and last name in order to keep from being found. I can't even give them one star. read more

Would strongly recommend that you do not use this company! I set up an appointment to have my dryer vent cleaned. When they arrived they said they needed to clean all of the other vents before they could give me the "free dryer vent cleaning" which was advertised. This service was advertised to cost $29 and a free dryer vent cleaning would then be included for free. I was told that I actually needed a more expensive service to get the dryer vent cleaned and I as told it was $200. I reconfirmed that if I paid the $200 that they would clean all the vents and the dryer vent. When they were done with the vents, they told me they were unable to clean them completely and that they were not able to clean the dryer vent. They then charged me $250. I immediately called their office, explained the situation, and they scheduled for someone to come out the following Monday to finish the work. However, the scheduled appointment was not kept and when I called to ask about it, the receptionist (Tiffany) raised her voice at me, interuppted me, and ultimately hung up on me. They still have not followed through with their agreement to clean my dryer vent. After having issues I learned that there are several complaints that have been submitted to the BetterBusinessBureau that are very similar to my own experience. You can also see dozens of similar complaints on complaints.com. read more

My story is the same, I wish I would have checked this site first. I had a coupon for $150 to clean the furnance and vacuum out the vents. Two guys did the work and the third guy was rude and unprofessional. I told him 20+ times that we did not want his additional services. read more

The Valpak coupon sounded like a bargain, offering duct cleaning for $29. This is simply a ploy to sell you on a much more expensive service. Their recommended duct treatment was actually $1200, with a compromise solution for $600. They said the $29 service wouldn't do anything for my "very dirty" ducts. I wonder how many people are told that the $29 service will get their ducts clean. Save your money and find a reputable duct cleaner. read more

I had Evergreen Pure Air come to my home to clean and sanitize the very dusty ducts in my recently purchased historic home. They also talked me into buying the "necessary" furnace filter and UV light filter and my total came out to over $1700!!! (Thats with their coupon.) After their initial visit my house was still very dusty. I called them back to my house but rather than check inside the ducts to see if they missed anything, they replaced the bulb to my UV light and went on their way. This did nothing. I had them return again and the technician said their was nothing more they could do if the ducts had already been cleaned. I practically begged him to at least check the ducts so he agreed to cut a hole into the main duct coming off my furnace and sure enough, the duct was extremely filthy! Obviously it had never been cleaned in the original visit. Rather than vacuum out this mess though, the technician turned on the furnace's blower while brushing the inside of the duct and blew this entire mess INTO MY HOME! The dust literally coated every surface of my home! Piles of black dust accumulated in front of every vent. I'm still washing down the walls almost a month later! After the tech did this, he had the nerve to ask me for more money to re-sanitize the ducts. I refused and he left. What a nightmare.I have written a formal complaint to their office weeks ago and have heard nothing back. I've learned my lesson, do your research. The Better Business Bureau gives this company a D rating. read more

I also used a coupon from valpak, and the same thing happened to me. All of the reviews here, which I wish I would have read before, are right on. I had three men show up, the lead salesman instructed them to start setting up, told me I need $500.00 worth of cleaning and started to work. I told him if I need that much cleaning, I would like an estimate to give to my landlord and I will reschedule him to come back another time. He proceeded to bring equipment into my house and start cleaning. At the same time I am telling him and his workers I did not want the cleaning and asking them to stop! He was argumentative and intimidating. As I was asking him to stop the work and leave my house he kept cutting me off saying "you need to stop talking and listen to what I am telling you" I finally got him to leave, but as they were leaving my house one of the workers kept asking me if I am divorced, and if I live at my house alone. My doors are constantly locked after this encounter! I will be filing complaints with BBB and I will look into the WA Attorney Generals Office as well. read more