First time at this store. I ordered online to pick up in store. My order was ready and the…read moretransaction was seamless. I was greeted and helped by Syd. I decided to walk through the store to be sure there was nothing else I couldn't live without. lol - I found a fabulous backpack/lunch bag combo in my all time favorite color (hot pink) on the clearance rack. Seeing that the clearance section was also included in their BOGO 50% deal, I grabbed some clearance socks for my daughter. What a fabulous deal! Both for under $30 - that's a deal, for sure! Again, helped by Syd who was fantastic, friendly and efficient. Thanks for a great shopping experience. I'll be back. I forgot to mention that I love how their varied sections are well marked too.

I actually like this store. They keep everything organized and clean…read more If I can't find something in my size, the associates would order them for me, Some of the ladies are very nice and always happy to help, only one or two just never smile. They always have the specials, Buy One Get One for 50% off. But if you end up returning one of the two items, then you have to pay full price for that item and their prices are not particularly low on their regular price items.

Came here with absolutely no knowledge of what I was looking for or needed and Jessica was beyond…read morehelpful. She was knowledgeable, patient and kind while I tried on nearly every shoe they offered. Very happy with my purchase !

Great customer service!! Meredith was super kind, helpful, quick, and knowledgeable! My husband and…read moreI are very happy with our new shoes! Thanks so much! We will definitely be back :)

The store is so well organized with great service and selection. The updated merchandise is value…read morepriced and I always find something worth bringing home.

I came to Nordstrom Rack the other night and was Shocked by how much merchandise they had. It felt…read morealmost like too much! But, if you're searching for clothing, accessories, shoes, or even makeup, I'm sure you'll be able to find something here! For me it felt a little overwhelming to me, because it seemed a bit chaotic, but I know the staff is working really hard and it's not their fault the store is overflowing with products. Another thing that surprised me was how many products now have security tags or are even behind glass! It made me wonder if they've been experiencing theft...? Hopefully not! I often find a lot of good stuff at this location, so I'll be back again soon and hope that the amount of merch may just be a seasonal thing.

Took my mom to get a new pair of sandals as her feet swell really bad due to her kidney disease…read more The really nice gentleman working there ( forgive me for forgetting your name ) helped my mom - that old fashioned kind of help - he got the foot measurement thing and measured both her feet and then helped to find the right sandals for her feet that would be big enough for her bigger ankles and guess what - he found a perfect sandal that she can walk in and she loves . This pair of sandals has adjustable straps behind the ankle and on top of the foot and over the toe area. You only have to open the one strap over the top of the foot to put the shoe off and on. If by any chance her foot swells up more we can even add more strap by going to a shoe repair and add more to this specific sandal . All I can say is that you made my mom feel so special by helping her that day with your old fashioned shoe expertise , my words can't thank you enough . Thank you and I hope others go and check out the amazing shoes you have. You can find some incredible walking shoes. if you are going on a cruise or traveling to any Countries and doing any long hikes or walking tours check this store out . Price is what you would expect to pay for a good pair of shoes , not crazy expensive but not cheap . Your must take care of your feet they carry your body!!

I was impressed with the selection and thought that there were other brand shoes too~ my mother had…read moreworn SAS shoes as her 'nurse shoes' for over 30 years and still refused to wear anything else. But, they've always had the image of "my mom's or grandma's shoes". WOW was I wrong!! And Ryan was so patient and knowledgeable with how the shoes are made, why it's important to have good fitting shoes, etc while letting me try on some that he thought would be good fit for me. I'm from Hawaii and I don't wear shoes, but partly because I've never really had a pair that felt good on my feet. I just spent a whole day in one of the pair that I just bought and my feet feel Sooo good. Thank you, Ryan and John! And my feet Really thanks you!!

I went into Road Runner on Tuesday to buy a pair of cross training shoes. I was paired with Gary,…read morewho was in training. I left with a pair of Reebok's. I got home that day realizing the fit was too narrow/tight for my high arched feet and made the decision to rerun the shoes. I went into road runner the next day, Wednesday, to return the shoes. (mind you I did not buy the membership because it was $19.99(?) plus $49.99 annually on top of the already $160 shoes.) This is when I was told by a manager named Alexis, that I had worn the shoes - when I in fact had NOT worn the shoes besides trying them on in store- and he wasn't going to give me my money back. I told him that he was wrong and needed to give me my money back. He gave me my money back very reluctantly ensuring me he didn't believe me. He told me he remembered me "not buying the membership" and that he remembered the shoes being clean and unworn on Tuesday. I left the store in tears over the interaction. Later, once I had calmed down, I realized I had taken photos of the shoes in store on Tuesday prior to buying them. It came to my realization that Gary and Alexis had sold me the floor sample shoe without telling me and then proceeded to blame me for the shoes being worn. After being treated so poorly, I will never be going back to road runner.

Watch out for the scam! The associate told me that I could get free membership for one year and I…read morespecifically asked him if it would be automatically renewed and he said no. That's a lie! They wanted to charge me $49.99 for membership when I don't even shop there. If you shop there, go check your bank statements because it's likely that you've been charged for membership

We had amazing service at The Fort today. Went in to buy a skateboard for a first-time rider and…read morethey took their time explaining the decks and all of the equipment without trying to upsell us at all. I feel that we got the perfect board and have a very happy girl. We will definitely be back! Thank you!

Brought my son to this place to get new wheels for his skateboard. A friend of his recommended it…read moreand got a new board there . After speaking with Dillion we found wheels but then ended getting a new board as well . Nice staff and overall nice store . Definitely coming back

I love Carter's children clothing stores. This is one of the few retail stores left in OC…read more I like to stop by this one and the one in Lake Forest at least once month. This store is super clean, well-stocked, and well-organized. The associates are always welcoming and helpful.

Treasures always to be held it. Amazing. Every time you go. I love the Customer Service here…read more Everyone's always gracious. Even why it's crowded.

Stopped by Nordstrom Rack in Laguna Hills today to do a bit of holiday shopping. The customer…read moreservice was very good and the store is well stocked for the holidays. Nice selection of merchandise and lots of value. The prices and quality of products are quite good. This store and the one in Laguna Niguel are on our favorites list and we bought some nice tennis shoes and socks while here. Highly recommended

I was pleasantly surprised when shopping here recently. I wanted rugs which would work for us and…read moreour cats and wasn't finding any good options at other places. Walking around, several inexpensive and attractive options were found. After choosing a few to test out before possibly buying more, I went to the register. There was a line and only two cashiers. When it was my turn, the cashier was very nice and gave me a coupon which would become valid in a couple of days. Our cats gravitated to the rugs, which looked nice, so a return trip to buy more with the coupon was warranted.

I came here to return Amazon products and I love that they give you a 20% off store coupon after…read moreyou complete your Amazon returns. There are many different types of clothes here and my son found good discounts for Nike clothes.

I love the new location on Coast Hwy between Seabutter and South Swell ice cream. They have the…read morecutest shoes and accessories! I love the Laguna Beach merchandise! The sales crew is wonderful! I highly suggest stopping by and shopping

What a wonderful store. The selection and quality of shoes is phenomenal. I purchased 2 pairs and…read morethey both are unique and well made. The service was top notch. She was attentive, friendly and very helpful. If you are in Laguna beach, you must stop in as you will not be disappointed