I highly recommend this place, the guys there really go the extra mile! A totally unnerving event…read moreoccurred to my new classic car and they were able to fit me into their schedule and get it done. Extreme quality work . I promised myself that I would thank these guys officially , with a very deserving 5 star review. HAPPY HOLIDAYS for being knights in shining armor, so to speak. I taught my granddaughter to draw classic cars and she said i can share this one with the body shop that helped her grandma.

Universal Autobody is one of the best places to take your damaged vehicle.Gloria & Gus were very…read moregood in promising when my truck would be completed and it looked Excellent.I will always use them and will go back to get other work done on my truck,Thank You ,Ray

Didn't seal windshield correctly water was dripping into the car when it rained. Was able to get…read morethe windshield replaced again but after a drive from the shop to the house there was a stress crack. Took it to another shop, they said it looks like an old glass, crack could happen if it was the same glass put in instead of just sealing where the leak was. Multiple micro scratches on the car, some clips were broken with no attempt to fix. Very upset with the work, got it back worse than when I took it.

Troy went out of his way to do this windshield replacement. I live over an hour off his regular…read moreroute but he came here anyway. There was a defect in the windshield that he put in which did not show up right away so he met with me again to see what the problem was and then got a better replacement option for my 2002 car windshield (not easy to find). Came here again to put it in and all for no additional charge from the first installation which was quite reasonable to begin with. All this with courtesy, efficiency and a positive attitude. I couldn't ask for more.

I am always treated with respect and they go above and beyond for customer service!…read moreExchanges, warranties and refunds are never a hassel. Veteran discount.

Asked for correct oil for my Diesel VW, cashier comes back with oil that says on the label "for…read moregasoline engines". I call him out on it. His response, oh, that's just marketing any oil will work. Nope. Staff needs training.

Impeccable service! Stephen was very helpful and provided me a very professional service. He was…read morevery thorough and detailed. Amazing work, I will definitely be returning for all my RV repair needs. 10/10 would recommend!!

Our electric panel was having some serious issues. We were having trouble pin pointing the problem…read more I looked up Live Free and Stephen came out. He diagnosed the problem after a thorough search and wound up resolving our issues with a new transfer switch. Finally fixed! Honest and friendly, would definitely recommend.

We brought our 26 year old Northstar pop-up camper to GTRV for significant upgrades and…read morecustomizations over the winter. Mark and his crew were super kind and listened to what we wanted to do, made suggestions, and went out of their way to make our camper better. We added 400 watts of solar, 300ah Lipo battery, DC to DC with MPPT alternator charging system, battery monitors, new Isotherm refrigerator/freezer (twice the size of my old one), new LED lighting inside and out, gas line quick connect, new Happijac legs, etc, etc. While generally the "new" camper looks the same as it used to, it is a much improved machine that we can't wait to get back on the road with this summer. GTRV goes beyond what many others would do with an old camper like ours and helped refurbish it in a way that we're confident of. We will get many more happy adventures out of this old truck rolling down back roads and be camping off-grid again in upgraded luxury!

DO NOT ENGAGE with GTRV on a sale of a van. TOTAL WASTE OF TIME. They are completely unfair in how…read morethey handle potential sales. They will not take deposits, but randomly decide who they will and will not "hold" the van for. They would not take a deposit or hold the van for me. So I turned my world upside down to get to them from Tahoe on a Thur, and they decided to give someone else first dibs that would not be there until Mon. TOTAL WASTE OF TIME. JERKS. I would give 0 stars if yelp allowed.

I had a ton of questions for the owner Don and he was soooo helpful…read more It was for fuses too. They aren't even that expensive and he was spending so much time trying to help me figure out my issue. He also helped 4 other people while I was there. Such a great store. Has almost anything one would need and I love that it's my new local hardware store.

This shop helps make Cazadero what it is, a nice place to live a country life. Don (and his lovely…read morewife) will always try to help you out and with his considerable experience he typically can. From hardware to farm supply, plumbing to automotive, ammo to fertilizer, Cazadero Supply has most every country living need covered. Support local businesses! Our town wouldn't be the same without this one.

They expect me to pay over $600 out of pocket for a rental car while the damages THEY caused are…read morebeing fixed. I got a minor flat tire and called AAA for a tow. They sent a driver from Occidental Towing. The drivers name is Erin. After Erin loaded up my car, he said "your front tire is facing the wrong way" (not the same tire as the flat). He readjusted it (shown in the photos) and told me that something is wrong with the tire. When I got to the mechanic shop, our mechanic fixed the flat in 20 minutes, but told us that the tow driver caused damage to the car and it was undrivable until fixed. The mechanic associate told me he would order the parts and contact Occidental Towing to inquire about reimbursement, but I would need to get a rental in the meantime ( we live 2 hours away from shop location and we still needed to get home). I walked 2 miles to the nearest car rental location, and took the cheapest option. It was Friday, and Occidental's office hours are closed on weekends. So first thing Monday morning we contact them about the damage- to which they agreed to pay the cost of repairs. I appreciated this and asked about the cost of the rental, and they totally refused to take responsibility for this part. The manager I spoke to on the phone at Occidental Towing was very rude and hung up on me when I brought up these concerns. I had to pay over $600 for a rental car just to get home and go to work, due to the damage caused by Occidental Towing. Why should I have to pay out of pocket $600+ dollars because their tow driver damaged my car to the point of not being able to drive it? I'm a college student and I pay rent- I don't have money to spend on a rental car while my car is damaged from a janky tow company. Please, Occidental tow company just own up to your mistakes and fix your wrongdoings with honor. Even the mechanics at AAA say it is ridiculous to expect me to pay out of pocket for a rental that I only need due to the damages you caused. In what world is that fair? I will also mention that Erin made some extremely questionable statements during the time that I was a passenger in his car. He talked about the multiple prisons he went to, his 3 DUIs (not what you want to hear when you're a passenger) and worst of all his statements about Mexican people entering our country and how he "does not like the blacks". That is a direct quote. Erin felt comfortable saying these things because I am white, but I in no way am okay hearing these things and the lack of professionalism and morals that he displayed is on par with the company's standards on how they treat their customers after they have done them wrong. Whatever you do, I would not trust or support this business. They do not have your safety or livelihood in mind.

Went the extra mile saving me time and mone !!! Highly…read morerecommended !!! I neglected to get your name but the tire service call 10pm-ish June 19, 2026 at Armstrong and 3rd in Guerneville is very grateful.

AAA refused to tow with my roadside card and wanted a lot if money to tow the next day. (The card…read moredoesn't cover cargo vans -- a surprise to me.) I needed it towed right away. Andreoli came and towed my van for much less cost to me. Driver was friendly and helpful.

Great friendly service from the time they answered to the time they got to me, they have a new…read morename, new trucks. What a great come back.