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    Excellence Plumbing

    4.7 (26 reviews)
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    Updated 1 month ago

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    11 months ago

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    Ask the Community - Excellence Plumbing

    Review Highlights - Excellence Plumbing

    Oscar and his team were able to complete the work in such a quick and efficient time frame.

    Mentioned in 13 reviews

    Read more highlights

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    Sutherland Plumbing

    Sutherland Plumbing

    4.9
    (375 reviews)

    I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

    We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    1.0
    (1 review)

    1) They will use, and charge you for, unnecessary equipment and provide unnecessary services…read more 2) They will lie to you. (When i asked about the thousands of dollars they charged for 'hepa vacuuming', they told me it was to protect the health and safety of their employees when they have the big fans running. Later i learned it's actually the last part of their tidying-up process when they finish a job.) 3) They will ghost you. (When i asked why they had charged me thousands of dollars for equipment well beyond the industry standard, they stopped replying to my emails.) 4) They will trash your home. (After all my walls were ripped out, the workers had trouble finding working outlets for their equpment. One of their workers flipped a bunch of switches in my breaker box, even those clearly labeled 'refrigerator' and 'furnace', and never reset them. Since i was not able to live in my house at the time, it was most of a day later when i discovered that my house and refrigerator had both reached an unpleasant 48F. When asked about it, they tried to blame workers for another company who weren't even in my home that day.) 5) They will provide inaccurate and incomplete invoices. (At first they refused to provide me any invoice, just an email with a dollar amount and an address. When i insisted, they provided various invoice-like documents of varying quality. I have three different invoice amounts for the same job, only one of which aligns with what they billed my insurance company. Heck, one even includes things my insurance company paid for, which seems criminal to me be I'm not a lawyer so that's just an opinion.) I deeply regret letting them bully me into paying them by their arbitrary due date, foolishly thinking that since their own experts admitted the services were unnecessary they would reimburse me. Instead, I've spent months asking for any explanation, and gotten everything from verbal abuse to silence, but nothing like answers.

    From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.

    Water Heater Doctor

    Water Heater Doctor

    4.9
    (48 reviews)

    I needed to replace an old water heater. Water Heater Doctor replies were prompt. They removed the…read moreold water heater, installed the new old. Used an apprentice as well as the regular technician. All went well and because they can do other plumbing tasks besides water heater maintenance, they looked at my other needs and will get back to me with suggestions. The best!

    My gas tank water heater was 20 years old and I decided to replace it pre-emptively. I requested a…read morequote from 3 companies, one of which was the Water Heater Doctor. Their quote came in the lowest and Brandon was extremely helpful on the phone, so I ended up choosing them. - The quote process was great: I submitted their online form, they gave me a call asking for more details, I sent them a few pictures, and they gave me another call with solutions and a quote. The quote also happened to be the cheapest of the 3 companies I got bids from. - The installation went very smoothly. I understand that direct vent water heaters are a little tricky to install, but Brandon installed perfectly. He arrived on time, got rid of our old water heater, and added a new water heater with several fixes: the overflow pipe now runs to the sink, he used a "flex vent" kit so the water heater can sit on the ground, and he put the water heater in a tray to reduce issues from slow leaks since I don't have a basement drain. - After the install, Brandon taught me how to change the temp / turn the water heater off / how to flush it / how to change the anode rod. Very pleased with the work and my new water heater is working flawlessly. The only downside was that there was no permit. I'm no expert on permits. Portland's website says that water heater changes require a permit. Brandon said it's a "gray area" for residential. I am not planning on selling the house and things looked good to me, so I don't mind too much.

    Excellence Plumbing - plumbing - Updated August 2026

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