The crew was on time for their appointment and got to work cleaning my dryer vent. However, I was…read morepromised a before/after reading of the air flow from the dryer vent. I only got an after. I replied to the staff who asked how the service was, and that's when the lies started. They first tried to say that he forgot to write it down and gave me a number that wasn't on my written receipt. I was there for the entire service, and my dryer was only turned on after the cleaning. Then the lint from the cleaning was left on my patio and not cleaned up. All they offered was their typical 30-day guarantee, something you get no matter what, and for someone to come back out to clean the mess. I'm not 100% they did a thorough job, especially compared to the first company I had out the previous job...I didn't get exactly what was promised. I probably won't hire them again.

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

Very clean and thorough work done well. And the technition was very knowledgeable and…read moreprofessional.

My home's air ducts were overdue for a cleaning, I called and got cheerfully scheduled in a few…read moredays time. On the day of the cleaning I got a head's up phone call that they were on the way. The technicians were on time, professional and courteous. They spent more than 3 hours getting every duct and vent cleaned out, including the drier vent. While my drier was working fine there was buildup at the very end where the air exited the house that was no bueno. The price was very reasonable considering the labor and specialized equipment. 5/5 trustworthy experience.

I recently had the privilege of having AirBlue Heating & Cooling install our new Best Ceiling…read moreIntegrated Hood in our gutted kitchen. I have to say that from start to finish the project was seamless, efficient and professionally done. Micheal Shanker who initially managed this project is a dream to work with along with his install team and electrician. I couldn't be happier. It's everything that I wanted. I HIGHLY recommend AIRBLUE Heating & Cooling for your HVAC needs. You won't be disappointed!

Aeroseal ductwork, showed up on time on schedule did the job, left furnace not working, on call…read moretechnician didn't really do anything said they would contact me on Monday, turns out they left return Air completely blocked off from aeroseal, had to call another hvac company reset high limit switch, I wouldn't recommend this company

Yesterday was the hottest day of the summer and my A/C stopped working. I made a appointment with a…read moreCompany I have used for years and they wouldn't be able to come for a week. I went to Yelp, called JML, explained my A/C problem. They can within a few hours, fixed it and were reasonably priced.

Had JML come out today to fix my A/C. Tech came out within a few hours and resolved the problem. He…read moreexplained what the problem was and was able to remedy it quickly. Very happy with the tech and the overall experience. Would definitely recommend.

For years we were on Roberts' prepaid maintenance plan. Recently I asked the owner about a charge…read morefor a humidifier repair and he mocked my inquiry. The kicker is today an hvac man I trust thoroughly (a family friend and the building engineer of a downtown office building with special expertise in hvac systems) did the a/c checkup and eyeballed the entire hvac system and reported the humidifier solenoid was not connected so it couldn't work. Here's his photo showing the loose wires. I'm no expert but I trust him and it appears Roberts not only dissed me but also didn't do the job right.

Used Roberts on 3 major jobs so far. A complete boiler install at a school, 4 A//c units at a…read moreschool, and 2 residential units at a house. These guys are complete professionals. Their work is superior to other HVAC companies I used. Keith is the man!!! Rest assured in these guy, they wont let you down.

Really high quality service. Well trained professionals that do a great job assessing your issues…read morefor a fair price. Highly recommended!

Very responsive and great service. Saved the day for us by coming out Christmas Eve. Thank you…read moreNext Generation Heating and Cooling. Christmas is saved.

Being a home owner, there are many projects that need to be taken care of yet I can't execute them…read morealone on many of them. After a few weeks of cold and snowy days in late January and February, I felt the furnace and the ducts might need a major TLC. I contacted "Chicagoland Air Duct" via Yelp messaging where one can request a quote. Their office responded to me in a fairly timely manner and detailed the pricing and work that will performed. That alone was a determining factor and I decided to do business with them. Other companies either charged a bit high in my opinion or didn't delineate much of anything at all in their communications. Scheduling was easy. I did it all through Yelp messaging. We were able to do in the same day, but I opted for a Sunday service because my partner and I would both be home. E-mail and text confirmations were sent right after booking with an approximate time frame that the technician(s) will arrive. The lead technician for my project was also assigned with their first and last names. Everything appeared to be very legit and professional! Jerry, the lead technician and Anthony, the assistant, arrived in the beginning of the time frame. Jerry called me and announced his estimated time of arrival. I thought it was very nice because both my partner and I were having our morning naps (lol)! The house has two (2) furnaces. However, I just needed the one that serviced basement and first floor to be cleaned for today's purposes. They were efficient and knew exactly what they were doing. Jerry suggested a furnace cleaning upon inspection for an additional charge ($99). I knew our furnace was quite dirty since no major maintenance was done in the past. My partner and I agreed with the add-on and then Jerry went right into work. By the way, they were also good listeners. We have two (2) indoor cats and I had an unpleasant experience with one of them went outside when someone was performing a home improvement project in the past. We spoke to them about the cats being inside one of the rooms that had a vent. They were ok with touching the basement vents after the first floor ones were completed. They accept cash, checks, and debit/credit cards. Jerry also recommended some follow-up maintenance on our furnace. I'm planning on using "Chicagoland Air Duct" again for the top floor vent cleaning and furnace inspection. I had a positive experience with the company. Their prices were fair; workers were professional; communications were prompt and clear.

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

AA Service company is very professional and knowledgeable! They did an amazing job repairing my…read morebroken sewer pipe!! Thanks to Jim, Carlos and Kaydin on a great job!!! Hard working men!! And thanks to Alan who scooped out my problem and talked me through the repair process. Thank you so much

My AC was really struggling during this heat wave so I called the company and they sent someone out…read morethe next morning. Great! The tech told me there was a definite leak in the system but because of the age of the unit he didn't recommend trying to find the leak. He said he could still fill with more coolant and charge it up and that should at a minimum get me through the heat wave. I asked him to set up an appointment for a quote on a new service, which he did for the next day. I was very happy with the tech and service call. The salesperson the next day, however, was another story. He tried to pressure me into going with the company for a full HVAC replace in the next day or he couldn't credit me for a portion of the work the tech did (note, he did magically find another discount when I said I would be taking a week or two to make a decision so that I could get multiple quotes on such an expensive project). He asked how he compared to other bids and I said the other bid I had gotten so far told me I only had to replace the air conditioner so I didn't consider it comparable. I noted I wasn't just price shopping, I wanted to understand why the things that were being recommended were being recommended. The salesperson replied that anyone who told me I did not need to replace the entire system needed his head examined and look at when it was manufactured, it's 20 years old! You have to take it out of the closet anyway to get to the other unit (which is the opposite of what another company told me). Now, I would have had no problem with him telling me that the unit is working fine now, I'm certainly living on borrowed time and the risks are that I pay double labor for installation; that's all true and I'm aware of that fact. But the way he responded was SO off-putting and completely avoided the substance that it pretty much made me write off going with this company no matter how other bids come in. All in all, a very mixed experience.