I used expert appliance on a rental property I have and they were very thorough. Price was very reasonable and even advised me not to fix something given the age of the appliance. I appreciated the honesty and transparency! Will definitely go back to these guys read more

Our KitchenAid refrigerator/freezer was not cooling food properly and the ice maker had stopped working. We scheduled an appointment with Sam and were so pleased that he was able to come within one day of our phone call. Sam was delightful and not only repaired our refrigerator and freezer by adding much-needed freon but also did an expert cleaning of the metal coils associated with the motor. Now our food is perfectly chilled and our ice maker works perfectly! The super-clean motor unit will help keep the refrigerator/freezer operating efficiently. I highly recommend Expert Appliance Services and Sam, in particular. We will call on him whenever we have a problem with any of our appliances. read more

I was very pleased with the service from Expert Appliance. The technician was professional and knowledgeable and took care of the problem with my refrigerator freezer. read more

Sam is very good. He provided an advanced call within the 2-hour service window and arrived on time. He quickly found the refrigerator freezer water leak problem and fixed it. He charged me a very reasonable fee for service and parts. Sam has been fixing my appliance problems over 3 years and I am satisfied his service every time. Call Expert Appliance Services you will not be disappointed. read more

Fantastic service! I hate writing reviews but, Sam was so great, here I am. My washing machine stopped working and the problem was not clear cut. Sam was quick to respond, friendly, and honest. He's quite knowledgeable and explained the problem to us. He actually had to come out three times. On his first visit, the washing machine stopped acting up, but he promised us he would deduct the cost of his service call from the final cost if he needed to come back out during the next month. True to his word, when the machine started acting up again, he credited us for the cost of his first visit. He's fast; he's helpful; and he's very fair with his prices. I highly recommend him and will use him again for any problems we have. read more

Wow, what great service Sam provided us with our GE dishwasher that had a broken motor. I originally called GE directly and they were going to charge SO much more and couldn't even guarantee that they could fix it. I'm so happy I didn't settle and went with Expert Appliance Services. Sam was very professional, explained everything so clearly, and didn't cut any corners. This was definitely the way to go rather than buying a whole new unit. I hope nothing else in my kitchen breaks, but if so I'll be requesting Sam to come fix it. read more

We called Expert Appliance Services and they were right out to fix our washer. Sam is the best and I highly recommend this company. Great service, fantastic work and the quality of work is remarkable. I give this company a ten plus plus!! read more

Sam was amazing. Friendly and prompt for every appointment we had. He bent over backwards meeting my small availability windows. He knows his stuff and was great at diagnosing the problem. He also made sure that the economics of the repair (versus replacement) were always a consideration. Pricing was reasonable and fair. So if you're doing your research like I was, you can stop now, there's no need to keep looking, give these guys a call. read more

I called Expert Appliance to fix our refrigerator. We have used this company several times in the past and will continue to do so. They always respond quickly and are usually able to come out the same day. We have been very satisfied with their work as they have always been able to resolve the problem and charge a reasonable price. read more

Used the Yelp app to set up an appointment and it was super convenient! PJ was very nice and efficient. 5 stars for prompt appt. scheduling, friendly service, and reasonable pricing for repairs. This will be my go-to company for appliance repair in the future. read more

My decision to call EAS was solely based on Yelp. I left a voice mail and received a call right back. I was able to schedule a tech for my fridge repair for the next day. The technician was professional and knew exactly what needed to be done. The total price for the service was same as quoted over the phone. I would highly recommend. read more

As good as it gets. Sam kept working to find my washer problem. He was given a defective replacemmet part and came back as soon as possible. Thru snow and sleet and awful traffic, he was excellant. I will call them for any appliance repair. Thank you Sam for being so conscientious and thorough and getting my washer fixed as quickly as possible. Very pleasant and honest to deal with. read more

I had a problem with my dishwasher and was referred to Expert Appliance Services by a friend. "Ask for Sam," she said. Well, I didn't, but he is who I got and I could not be happier with the results. Sam was prompt, friendly and persistent when it came to diagnosing and fixing the dishwasher. One problem was not initially apparent, so he had to do quite a bit of troubleshooting, and he became more determined as he searched for the issue. He arrived at my house each time with a smile on his face and such a helpful and pleasant demeanor. I would call him again in a heartbeat, and would refer him to anyone in need of appliance repair services. He is top notch! Also, the price of the repair was more than fair and reasonable. read more

First time customer, decided to try because of all the positive reviews. PJ is very responsive and i was able to set up the appointment through yelp for the next day. Sam came on time, fixed my refrigerator in 20 min. He is very friendly and professional. Will definitely come back to Expert Appliance Services if needed. read more

Fast service... The technician called to ask if he can come earlier! Perfect for me! He had the part on board and easy peasy, the dishwasher was fixed! No more stinky backed up water smell!! I tell ya, LIFE IS GOOD! read more

I wanted to leave a review even though I did not end up using this company's service. This is how impressed I was with responsiveness and professionalism of this company. We had a refrigerator that stopped working so I called in the morning & easily got an appt for the afternoon. PJ arrived on time and told me right away that he does not work on the type of high end refrigerator that we have. He told me that other technicians might try to do the work but told me that I was better off going with a company that specializes in these types of appliances & gave me a number to call. I would definitely use this company in the future if I have other service needs. read more

Gregg came to my house, my Maytag Bravos dryer, was stopping while drying, its a year and a half old. He told me it might be electrical which would cost me $400. I told him, why fix it, I would buy a new dryer. Then he came to the conclusion that the vent needed to be cleaned, which he did not do because he would have to get on the roof, didn't know where the pipe was that would lead out the dryer vent. He took my check for $80.00 and said he would call me tomorrow. He did nothing and he still took a check from me. It is there policy to charge $75.00 plus tax, even if he does no work at all. Would never call them again and I will tell the other Senior Citizens in this area not to ever call them. read more

I contacted this company via yelp at 8 pm on a Sunday. They were at my house the next day at the correct time. And the repairman fixed the issue in less than an hour. With 2 little kids at home I am very happy to have my dryer up and running again. No complaints here, very good service and I would hire again. read more

Quick response and very honest assessment. Instead of fixing our dishwasher, which would've cost more money than it was worth, he suggested getting a brand new one. Very knowledgeable and professional. Would use this service again. read more

Had a small leak in my fridge's ice maker. "Sunny" of Expert Appliances came within 24 hours, bringing along a new ice maker. After a brief look, he found the problem and assured me a new ice maker wouldn't be necessary. Although he found the problem he still did a bit more exploring to be sure. Can't tell you how impressed I was by his competence, professionalism, and honesty. So many service men immediately bump up the price when they realize I am a widow leaving alone. Sunny did not! He provided good service at a fair price. I will definitely use him again! Mary read more

I came to Yelp looking for a service company to remedy an "urgent" washer situation. I found Expert Appliance Services and couldn't possibly be more pleased! Scheduling was easy and an appointment was made for the next day between 10 AM and 1 PM. After receiving a head's up call, Sam arrived promptly at 10. Sam was very friendly and was able to quickly diagnose and fix the problem, all while we enjoyed a nice chat. He even alerted me to a plumbing issue that needs attention. Over the years, I've struggled to find a company that is honest, reliable and cares about customer service. Now that I've found Sam and Expert Appliance, my search is over. read more

Our fridge wasn't working,so we saw Expert Appliances reviews and called. Pj was very courteous and scheduled a visit for the very next day. He also calls you half hour before he arrives, which is awesome. He did an excellent job in fixing the fridge and his pricing was very reasonable. We had to call him back since the freezer drawer seemed a little funny and he came back immediately to take a look. He fixed it and was super nice about it, which is so refreshing as we have dealt with bad appliance repair folks in the past. My husband and I will definitely recommend him to our friends and family! read more

Shout out to this wonderfully responsive, honest and helpful company! Returned home from vacation to a dead refrigerator. Sam from Expert Appliance was out here the same day (he even called me an hour earlier than our assigned window since he was nearby). He walked me through everything and showed me what he needed to do in order to fix our fridge. He also checked in with us later that night to make sure the fridge was cooling down. Wow, talk about great customer service! I found their prices to be very fair. We will definitely be using them again in the future. read more

I've used them a few time but haven't had a chance to give them credit until now, all of the times I've requested service they responded promptly and were able to come the same day. The first time I called my dryer was making unusual noise- they were able to repair it timelessness. Today I had to had them fix my washer, while here Sam also helped with repairing our dishwasher. I highly recommend EAS. And would sure to give them a call if any other issue arises read more

This was a good experience. The serviceman arrived the next day on time and promptly handled the issue for a great price.

This company is awesome especially Sam and the owner. I have used this company twice the customer service was excellent. Sam, thank you for being so kind and helpful. Nashka read more

My gas oven quit working. I received a quote via Yelp that was competitive with other offers. I ended up choosing Experience Appliances because of their high ratings and I was not disappointed. I easily made an appointment through Yelp messaging and I received a 3 hour window for the technician to arrive. He called 30 minutes before arriving on the day of the appointment and fixed my stove in less than 30 minutes. The technician was polite and professional. Not only would I recommend them, but I will use them again for my future needs. read more

I had a problem with my washer. I called at 9:30 am and was repaired by 11:30 am. Prompt service, fair price.

On Wednesday (1 May), my washing machine began to leak water onto the utility room floor, causing a huge flood. I cleaned it up, checked in back of the machine to determine if one of the hoses had come off and then looked under the machine to see if there was anything out of place -- all hoses were connected and everything seemed to be okay under the machine. I started the washer again and the same thing happened, so I turned the machine off. I searched Angie's List for an appliance repair service and was impressed with the member reviews as well as the grades on price, responsiveness, quality, etc. for Expert Appliance Services. I called the owner, Pankaj Pant, and scheduled an appointment for the following day between 12:00 - 2:00 PM. At 1:15 PM on Thursday, Mr. Pant called to say he would be late as he was stuck in traffic on I-95, but he hoped to be at my residence by 2:30 PM. He arrived at 2:05 PM. I was extremely pleased that he contacted me to say he would be detained instead of me having to call him to get an estimated time of arrival. By following up with me on something as routine as a phone call concerning his whereabouts, Mr. Pant was already on the way to acquiring me as a loyal customer. Mr. Pant quickly established that the problem was a bad drain pump. I have a Samsung washing machine and Mr. Pant advised that Samsung parts were not available locally, adding that he would have to order the part. He went on to say that it may take a day or two to get the part. If he could get the part on Friday, he would be there that day to fix the machine. Mr. Pant said if I did not hear from him on Friday, then it would be Saturday before the machine could be fixed. I was fine with that and told him to order the part. On Saturday (4 May), Mr. Pant advised that the new drain pump had not arrived and apologized for not being able to fix the machine until the following Monday. He promised to be in touch. Literally, five minutes later, he called to say the part had arrived and he was on the way to my home to repair the machine. Mr. Pant arrived within 30 minutes and completed the repair within an hour. He asked me to come to the utility room and he turned on the washing machine. It started right away and ran through its cycles without leaking a single drop of water. I was absolutely delighted to once again have a functioning washing machine. There is no question that Mr. Pant understands the meaning of superb customer service. He met my needs as quickly as possible and delivered quality results. He made an excellent first impression by introducing himself and beginning our conversation with a smile. By something as simple as a smile, Mr. Pant made his service call a personalized experience for me rather than making me feel like a number. Mr. Pant is kind, courteous, and demonstrates that he is focused on solving your problem. That in itself will keep me coming back to him. Mr. Pant exceeded my expectations by his professionalism, timeliness, knowledge of Samsung washing machines, reliability, and going above and beyond what I expected to make his service call a memorable experience. I plan to use Expert Appliance Services again in the future and highly recommend the company and Mr. Pant to everyone. On his initial visit of 2 May, Mr. Pant estimated the repair would be $298.20. The total job cost was $329.00. My coupon as an Angie's List member was for $45.00 off any job over $300.00, which brought the price down to $284.00 plus $14.20 tax = $298.20. He accepts MasterCard, Visa, and personal checks as payment options. read more

We noticed a leak from our LG washing machine on Friday evening. It was coming from under the washer and there were no leaks from the hoses. We tried again on Saturday and saw the leak happening again. Called Expert Appliance Services about 3 PM on Saturday and Sam, their technician, was at our house within two hours. Sam explained everything he was doing and I ran an empty wash and there were no leaks. He examined the back of the washer after removing the cover plate and saw nothing. I then put some clothing in and the leak happened again. Sam figured out it was a leaking discharge hose that probably came loose. He had to remove the top and found the culprit. He reattached it and then we ran another wash and no leaks! Al in all, Sam was at the house for about an hour and I was impressed with his knowledge and great customer service. The charge was $129 plus tax and I think that was very reasonable. I would definitely use Expert Appliance Services for future repair needs. read more

When you look up on Google for a Samsung Refrigerator repairs - Expert Appliance pops up. Called them today to be RUDELY informed they don't repair Samsung refrigerators. When I told the person on the other end of the line about my Google search - his basic answer was to call Google. RUDE! I would expect the person on the other end of the line to either recommend some other service or give me some advice. Will never call them again! read more

Contacted Expert Appliance Services based on the high number of positive reviews, and now adding my own. They were available the same day, diagnosed the problem quickly, and repair cost was reasonable to clear clogged refrigerator drain line that was causing water to leak on the floor. Disassembly of the freezer during this work caused the icemaker to jam, but they came right back out and quickly fixed that. read more

We woke up one morning with a fridge that stopped working. Without anticipating appliance failure, we didn't have a go to appliance repair contractor. I came to Yelp for help and was pleasantly surprised with this gem of a find. PJ responded quickly, listened to our problem and determined we may have a computer issue. He was at our house within the hour with a new part. His instincts were right on, and replacing the computer fixed the problem. Repairs took under 5 minutes and thanks to the quick response we didn't lose any of our fridge or freezer items. Will use them again if needed (hoping we don't have to). read more

I had an older (11 years) washing machine stop in mid-cycle. I contacted a different repair company, which canceled two appointments set up for the day after the machine went down. They advised me to contact another company. I found Expert Appliance Services on the web, and they had great reviews. True to the reviews, they came through! I phoned the company and left a voicemail; within a couple of hours they phoned back and I set up an appointment for 12:00-3:00 the following day. The repairman phoned me to let me know he was 25 minutes away. He arrived when he said he would--the appointment was kept on time. He diagnosed the issue within 15 minutes, and provided me an estimate for repairs, which I chose not to pursue (major repair for an old machine). I just paid $79 for the diagnosis, which was advertised on their site, and reiterated when I set up the appointment. The repairman was professional, courteous, and a nice guy who answered my questions, and advised me about new washing machines when I asked. Could not have had a better experience! read more

Fast response, exceptional service, fair prices. This is what we all look for in a service company and Expert Appliance Services delivered. We have been dealing with a frozen drain line and water leak with our refrigerator/freezer and I finally searched yelp and found the company with the best reviews. I'm glad I did. They responded to my inquiry quickly and their courteous technician thoroughly defrosted and cleaned the drain line, permanently fixing the leak. We will certainly contact them again for any future appliance service needs. read more

Great service and a good price from Sam and Expert Appliance Services. Our refrigerator suddenly started running hot, and I put out a request for a quote to six companies late in the evening. Expert responded quickly, and by the next afternoon Sam was on site, replacing an inoperative condenser. Sam even followed up with my wife that evening to make sure the temperature in the refrigerator has dropped back to normal temperature. read more

A neighbor recommended Sam at Expert Appliance. I called them yesterday when I discovered a leaking fridge and broken ice maker. He luckily had availability to come out today. Sam came right when scheduled--even called 30 min in advance to confirm on way. He was extremely knowledgeable, friendly, and quick. He took the fridge out and showed me the issue as well as the water behind on the floor. He fixed the water valve hoping that will resolve both issues. Really appreciated his honesty. He wrote down the part we would need if the ice maker isn't fixed with the water valve repair so we can do as necessary. I will definitely call them again if I have issues with my fridge, stove, microwave, etc. read more

I really appreciated PJ's quick response and continued communication throughout the process. The guide rail on our dishwasher rack broke and I was able to send pictures and the model number to PJ to order the part without having to spend extra time off work and money to have him diagnose the problem in person. PJ also arrived well within the given scheduled window. Excellent communication, reasonable price, will definitely be using them again for future appliance issues! read more

This company is fantastic. We have used them on 2 roseate occasions. The first time was to fix a leaking ice maker in our fridge. Today we used them to fix a leaking dishwasher. They have been nothing short of excellent. Fast communication, fixed the problems quickly and for a very reasonable fee. Do not hesitate to use them! read more

Extremely professional, knowledgable, and efficient. We have called them for multiple appliances and highly recommend this company! Technicians are fast, knowledgeable, and great at explaining the problems. read more