Non-existent and/or poor communication. The cleaner arrived on-site 50 minutes early without prior…read morenotice. We discussed hiring two cleaners for two hours over the phone. It changed without communication to one cleaner and four hours. The cleaner mixed all the trash, recycling, and composting (contamination), which could have caused a huge fine in New York City. It doesn't seem as if there was training. Some items were thrown out without consultation, and papers were reorganized to the point where I couldn't find a receipt. The cleaner attempted to leave 40 minutes early.

DONT WASTE YOUR MONEY. Read my story if you wanna know why…read more Customer service is great. Cleaning ladies are nice. However, they could not give me what I wanted. I want to remove the dust off from the surfaces of my apartment so I could move it after the service. They knew it is post construction service and the charged extra for it. Before the cleaning, they ask me for steps so they could reach the higher places. I went to buy it immediately for them. Again, it's newly renovated so my apartment is empty. Lack of necessary equipment. They have no cleaning supply with them. They were just using water!? After the cleaning, my apartment still very dusty. When I was inspecting how they did, they rushing me saying they have another appointment. And they leave a bag of garbage in the house. Customer service is very good. Quick reply and answer. Still waiting for the solution of this situation. *Situation update* So, their reply is quick. However, they didn't want to take any responsibility of what they did not provided. They said they will give me refund unless I remove this review. That's why they have so many good reviews but only a few bad review. I am not happy with this answer because people should know what kind of services you could provide. So, I decided not to take the refund and leave this review here so everyone can see this. I mentioned they charged me extra $80 for post construction service. And without anything done for what I requested. " still very dusty everywhere" , they offered me $40 refund but I must remove this review. Telling me that they already give me a discount. The discount is with condition that I could pay by cash. I should not pay after what they've done. Their cleaning service for me is waste of money because nothing is done. You will end up hiring other company or you have to do it by yourself just like me.

This is my first negative review on yelp. I would not recommend Sea Green Cleaning for any…read moreservices. They are unprofessional, making numerous excuses. The owner Hazel does not take accountability and communicates in an aggressive tone. I have had two cleaning sessions with them so far both the times the cleaner arrived 40-70 mins late. The cleaner herself was nice but was having an argument with Hazel in Spanish. She arrived to my house with no cleaning supplies which only after six phone calls and back-and-forth somebody came with cleaning supplies. As a courtesy they gave me off discount. I even told her as a courtesy if you do not return my money which I gave for the third cleaning for a patio I will have to write this negative review because Im not one to write bad reviews as I understand the impact on a business. I definitely would recommend staying away from this business. They took my money for patio cleaning which they never did, kept saying they can't return it because it's the Fourth of July weekend, even though the payment was made via Venmo. For this patio cleaning I waited for one week and readjusted my time schedule 4 times. I have given them numerous chances and they said the delay is caused by my building asking for COI. I unfortunately had to move out which I had communicated that my lease is ending. Yeah I would give one star it's only because I feel bad for the workers who seem nice and pleasant natured that I am giving an extra star.

Made last minute request (about 1.5 days in advance) and Hazel was responsive and made it happen…read more It was actually very easy! Cleaning staff (just one for my tiny apt) arrived on time and took about 2.5 hours to clean. Very detailed and overall thorough job. The apt is tiny and I can certainly do the upkeep, but a professional cleaning is nice to have as well every once in awhile. Highly recommended!

Giving 2 stars because they were on time. They charged me $150 for a studio (430 square feet)…read more "deep cleaning" which they promised would "clean the interiors of the entire kitchen as well". She was done in 1.25 hours and I came back to basically the same apartment...my bathroom was dirty when I left and she did a great job cleaning the tub but otherwise the worst service I have ever experienced. The vacuum was not used...nothing was dusted. Everything on the counters and ledges (which was not a lot) were not moved (or wiped down), the cabinets were not open or touched and nothing was vacuumed. This was the worst cleaning I've ever gotten and most expensive. See pics. I texted Alexandra the pictures that clearly delivered and she said she couldn't see them. She gave me $50 back of the $150. The cleaning wasn't even worth $50. Very disappointed as I only treat myself to a "deep" cleaning once every 3 months and I myself could have done more.

The beat cleaning service ever!!! if I could give 10 stars I would!…read more Goes above and beyond and will make your home beautiful!

I contacted Cleaning with Meaning to clean two floors in my 87 year old Mom's Brownstone which was…read moredusty and not well tended to. They were professional in their communication, came on time and did an outstanding job. I will definitely have them back. It certainly wasn't cheap but it was well worth it.

Terrible experience. I requested a deep cleaning for move-out, and they sent one cleaner without…read moreany cleaning tools. She showed up with a sponge and a cleaning bottle, took 4 hours (instead of 2), and couldn't even complete the work. The place was only partially cleaned. She wore her outside shoes inside the house, only swept the floor, and left footprints everywhere. They charged my credit card without sending me an invoice to approve first, and have yet to respond to my emails/messages. The quality of service was so low that I needed to hire another cleaning service.

To quote my building's move out inspector: "Your cleaner did not do a good job." Two of us who were…read morethere also agreed. Team Clean NYC's lackluster work included basically the entire kitchen remaining dirty, the floors having debris, and the cleaner breaking a panel off of the cabinets. While that stuff itself is disappointing, the real cherry on top is the company not interested in doing anything but defending the work. EDIT DUE TO RESPONSE: 1. We came back at the time that he told us, if he wasn't done then, that is not on us, and we were glad to wait however long needed. It simply wasn't communicated. For example, if he didn't want us there while he was cleaning, he could have given us a time to come back when he was done, finished on time, or simply asked for more time before we came back. We're sorry if stopping by, tipping him, and saying good work caused an uncomfortable environment. 2. We knew about the cabinet and could have explicitly mentioned it in the email, however not only is it clearly not a cabinet that we managed to not break in 2 years, but the details mentioned in our emails were loosely paid attention to so I'm not sure it would have done any good. 3. "Set up to fail" is an odd way of defending this kind of cleaning work. At the end of the day, your company left the apartment in that state and the photos show the work that the company somehow is proud of.

Beware of this company. I paid for a 3-hour cleaning of a small studio apartment. It was a move out…read morecleaning so there was no furniture or any belongings in the apartment and all I asked them to do was simply wipe down appliances, cabinets, and other surfaces. They left my kitchen sink, cabinets, fridge, toilet, and floor dirty. I had the moving-out walkthrough with my apartment immediately after the cleaning so I didn't have time to ask the cleaner to fix everything he had left dirty. I made the mistake of leaving the tip at the beginning and leaving for an errand. Even my apartment staff were shocked at what a bad job the cleaner did. I reached out to customer service and they refused to acknowledge any wrongdoing and said there was nothing they could do. Money down the drain.

We've used Anna's for three years, starting in the weeks before our daughter was born. In the first…read morecouple of months, we had a few different people come. All of them were punctual and did very good work. Then when we requested regular cleanings Joanna worked with us for two and a half years until the pandemic hit. She did an excellent job and was very communicative when she noticed something in the fridge had gone bad or had she a small supply request. She was also a friendly, welcome presence in the apartment. We've tried a number of different options over our years in New York, and Anna's really hit the sweet spot of quality and price. I don't write a lot of Yelp reviews, but some companies are worth the time. Strongly recommend you give them a shot.

I just booked Anna's cleaning service for the second month. Aysha came in today. She was AWESOME…read more Sooooooo thorough and sooooo helpful!!! With her help I was really able to go in and clean corners that have probably never been touched in two years. She also gave me great advice to upkeep my apartment. My house smells wonderful and is sparkling. I look forward to having her come in next month and going forward. She saved me sooooo much time and effort!!

This place quoted me $540 for a move in cleaning service for a 2 bed 2 bath apartment. That's…read moreabsolutely bonkers and the rest of you need to know.

Just what I needed. I had a one time cleaning needed for a special occasion and wanted to make sure…read moremy space was presentable and didn't have time or energy to do it myself. I was able to be flexible with timing and we managed to configure a time that works for everyone. Cleaner was friendly, helpful and thorough. Would recommend and if my budget allows it would use them when I have events and need additional cleaning help. Overall took about 3.5 hours of cleaning because I don't own a vacuum so everything had to be manual. I have a small space - and only needed to focus on bathroom (toilet, sink, tub, floor) kitchen and living space (floor cleaning, outdoor closet wipe down, kitchen area and quick fridge wipe down).

Great service! Highly recommend to anyone looking for trustworthy and thorough home cleaning!…read moreSuper reliable and professional!

Can't say enough about the service and value that Sparkling Cleaning provides. We have a four year…read moreold so even with our upkeep there is a lot of mess to clean. Our regular (keeping name out) person leaves no stone unturned.