Have done inspections here several times. Quick and easy! No wait. Friendly service. Highly recommend coming here.

I went in for a state inspection and the experience was really good . I didn't even have to step out of the car . They were really courteous as well . Will come back for oil change next time read more

Took a chance and made an appointment online and realize that even with an appointment its a first come first serve type of place. Drove up, parked in a bay and my service tech, Karla completed my oil change and new wipers within 20 minutes. She did not try to upsell me in anything in fact, I was the one that was so impressed with the continence that I may have just found my one-stop-shop for car maintenance. Thanks ! read more

Great experience at Express Oil Change. Karla is friendly, knowledgeable, and efficient. Definitely going back!

THE ABSOLUTE WORST EXPERIENCE EVER‼ I was told I needed a $217 belt to pass state inspection to later find out (2+ hours later) that I didn't need it at all ONLY because I asked questions. Area Manager was angry and told me that they don't usually have to answer questions just do the inspections. The Inspector(Ray) and Area Manager (wouldn't provide his name) got upset with me because they lied to me about needing a belt and DPS was called and she had to READ the guidelines and tell them that they were wrong. After learning they were wrong, Area Manager told me that Ray, Inspector, trashed the first inspection report and that I could wait for another one. During the Second inspection- Ray opened my gas tank so I began recording him on my cell phone because I've never had an inspector do this. He saw me recording and got extremely upset and emotional asking me not to put him on camera then proceeded to call someone on his cellphone to tell them I was recording. I called for the Area Managers' assistance and he got emotional and started shouting that I insulted the Inspectors "Manhood" by saying he was emotional. The Area Manager refused to finish the inspection, unplugged my car, and threatened to call the police if I didn't leave immediately. I called DPS Representative and she checked the system and informed me that my vehicle had already passed, so what was Ray really doing to my vehicle the second time? read more

Express Oil Change & Tire Engineers - Auto Repair Near Me - Allen, Texas

Great crew! Professional, efficient and full service, they did the oil change quickly and examined my flat tire. I knew it was a gonner and I probably needed a whole new set. They provided good advice, a range of options and a good price, offering a same-day discount. I was in and out in no time with fresh oil, all fluids, new tires and a full overall vehicle inspection. Express Oil Change is my new place. Highly recommended! read more

Just got my state inspection done. 2nd year in a row I've had it done here. Great service from Matt. Quick and easy

I was told by Huffines Hyundai that I needed rear brakes and rotors turned. I didn't do it there, but decided to use Express Oil - they did my brakes back in 2019. I took it in an dropped off. A few minutes after I got home, they called and asked who told me I needed brakes, and if I had any issues with the brakes. Turns out that my brake pads are only about 50%! They said they didn't feel right taking my $ with the amount of brake pads I have. WOW! I really appreciate the honesty. It is hard to find in the car repair industry. I take my cars there for inspections and oil changes and have had a good experience. This was just over the top and I appreciate it! read more

I had a quick oil change which I'm grateful for. Also, the technician noticed my engine icon flickering. He was able to explain to me why it was important to run diagnostics and fix that right away. Because I have certain car make, I had a warranty issue. I went to the dealership the same day and had my car fixed. I thank the team for showing care and taking their time to bring me peace of mind and give me honest recommendations. Highly recommend this place read more

Express Oil Change & Tire Engineers - Auto Repair Near Me - Allen, Texas

I have been coming here for auto repairs and oil changes for three years and they are excellent. On my last visit I spoke to Rick, the manager and he took really good care of me. I always know they will do a great job and are honest. They know what they are doing and charge a fair price. read more

We visited Express Oil Change & Tire Engineers in Allen with a flat tire. After waiting for a few hours, we were told the tire couldn't be repaired and that we needed a new one. The next day, we returned and waited for several more hours, only to be informed that the mechanic wasn't there. Frustrated, we went to NTB right next door, and they fixed the tire in just 20 minutes--no need for a new tire after all. Disappointing experience at Express Oil Change, but NTB saved the day! read more

Same thing happened to me as another customer. They are racist. Saw my name Mohammad and didnt pass me and tried to sell me tires. Went next door and got a pass. Do not go here their a scam and bad customer service. read more

Aaron was great recommend him has 2 kids,he provided excellent service will use him again saved me some money Welcome to Texas Aaron Randy read more

Excellent customer service! They are very accommodating and helpful. I've been coming here for 9 years with fantastic service. Everyone is nice and helpful! #oilchangingbuddies read more

Great service at a great price, everyone works here is knowledgeable and friendly. I take all my cars here.

waved us away without a word unbelievably rude didn't step out to say why and no one else there to greet us read more

I get nervous going to shops alone bc I'm a girl, but I was greeted by Javier and asked what I needed. Very polite, helpful and kind. I needed an oil change in which they assisted very quickly and even checked on some other things for me. Javier and Hanson suggested and explained other things i may need for my car, but no pressure to have to get those things done that day and I appreciated that. Made me feel very taken care of and confident with the things I need for my car. So I will be going back for their service in the future. read more

Justin is the manager he is sooo kind and efficient!!!! As a woman I definitely feel that they are trustworthy. read more

Love these guys. They are always very nice and helpful. Such an easy oil change!! I will be going back to get new tires and have some mechanical work done. read more

They put USED oil in my car when I payed new oil!!! They lied to me!!!! Do not go to this place!

I don't understand why this place only has three stars! I had a wheel alignment and tire rotation done. I was in and out in no time and all the guys were super nice and value their customers. I will be back for my oil change in a couple thousand miles. read more

Mark J was amazing! He was super professional and knowledgeable. He got us in and out in a jiffy and went above and beyond. I will come back just because of how amazing his service was. Thank you Mark and the rest of your team! read more

I arrived at a great time. There was only one car there. Staff was friendly and efficient. They changed the oil and reset that annoying maintenance light in the dashboard that I have been ignoring for 2 weeks. They are located near some places I already shop at. No more excuses for ignoring warning lights! I'll becback. read more

I came in on a whim to have an issue diagnosed and upon completion Aaron came in and was upfront with me on the source of the issue and on my options. The diagnostic was thorough and timely, and I thought his presentation was fair. Thank you! read more

I was told that my shocks and struts needed to be replaced at the tune of $2400. Took it for a second estimate. There is nothing wrong with my car. Also they left a gasket off when they did oil change and leaking oil. Never go back. read more

If I could rate 0 stars I would. I took my car here back in July for a routine Oil change and drove off with engine knock. Took the car the next day to the dealer to see what the hell had happened to my car, they drained the oil and found 1 out of 6 quarts of oil in it. Because of low oil & lack of lubrication they also found metal shavings in the engine. They refused to take ownership until Corporate was called, and then they replaced the whole engine. Their mechanics just could never seem to get it right, the car had multiple misfires with the new engine and never drove the same. Moral of the story is... Don't trust these people with your cars.. I trusted them for routine service and ended up on the short end of the stick. The only positive here is that the owner was respectful. He was focused on making me whole again. read more

Came in for a quick tail light replacement and was greeted by Mark. Didn't have an appointment or anything. He told me they had the part in stock and could get me going in 10 minutes tops. While I waited in my car (my choice) with my children I was helped with payment by Daphne. What a pleasant experience I had. I will definitely be going back. read more

To be honest this place deserves more than 5 stars!! I've been coming to this location the last 2-3 years and was never once disappointed!! The oil change is always done so quick (less than 20 minutes unless there's long line). The staff are always friendly and helpful AND A BIG SHOUT-OUT TO MARK!!!! For some reasons, he's always there to help me whenever I brought my car in for any reason (wipers, headlights, rear window break light, you name it!). He's very knowledgeable, and humble. He's never tried to sell me anything I didn't need but instead he helps me save some money as well!!! I'll always come back to this location!! Highly recommend and please ask for Mark! read more

Extremely glad I found this place. Purchased services off of Groupon and came in, next time won't be using Groupon as the staff and management has been super nice and more than accommodating, offered to match any price. Don't let the name confuse you, they do it all! Not just ok changes. Wish I could rate it more than five stars! Will def be making this place my home for all my vehicle services! read more

Express Oil Change & Tire Engineers - Keep rolling in for regular maintenance - Auto Repair Near Me - Allen, Texas

Poor customer service (manager) and will not honor Groupon even though they advertise it there. He will not let me talk with the owner and or give any information to contact him. Scam and shady business practice. read more

Found out the hard way that the teput antifreeze in the windshield washer reservoir. Spend my Friday night flushing it and washing the truck multiple times to care for the paint. I'll give them credit for doing a coolant system flush b/c there's no telling what he put in there. The Mgr Sam didn't want to refund my money instead offering me a free oil change as if I would ever come back. These guys are clowns so stay far far away. read more

Super friendly and professional. Drove up to the bays and waited as they were servicing other cars. The Mgr walked over, introduced himself, apologized for the wait, and began to take my info to speed up the process. The techs were for attentive and talked to me while they waited for the oil to drain and do its thing. Ran through the basic systems checks to ensure all lights were working, etc. All finished up, used a Groupon, paid the difference for the extra oil my vehicle requires, and I was on my way. Would definitely recommend and will be back. read more

I was here a few days ago and the guy that greeted me seemed annoyed that I was there. He rushed to get my info and couldn't wait for me to leave... I showed my Groupon and the mechanic acted very uninterested in answering my questions. One guy never looked me in the eye, just answered my questions while looking away. When I told the same mechanic that there was an issue with my locking mechanism to move the car, he chuckled and said hmm ok. I will not return to this place, go to a dealership if you can afford it.. at least they act like the want to help you. read more

Avoid this location! Poor customer service and faulty equipment. Not worth the risk.

Purchased a Groupon for an oil change at this location. When they finished the work my bill was twice as high as it should be so I questioned it. The mechanic and other workers agreed there was a mistake, so they called s woman over to help. She looked at it and said, "it's not wrong - take me to court if you don't like it. ". Now we are sitting there stunned bc everyone else can do simple math and can see that we were double charged. The employees could see this was going to get ugly so they tried to show her. After 20 mins they figured it out and were able to correct her mistake in the computer. We asked if she was the owner and the employees said no, but she said yes... read more

Admittedly this location is new, however my first (and only) experience was not good. I asked for oil change and tires rotated. They tried to balance my tires claiming it was included in the rotation service. The price for oil and tire rotation came to $107; usually $79 at Kwik Kar. The personnel were less then professional. The oil technician had ear buds in with music playing. Had to interrupt the music 3 times when I had questions, specific to the attempt to balance tires and the length of time the work was taking. Later that night, while out with wife, the oil pan skid guard fell off because the service tech, with ear buds, forgot to put two bolts back. They new I was not happy. Manager apologized and discounted the bill $5. I think customer training is required and more attention to communication with customer and service work detail is in order. I'm on my way to Ford Monday to have skid guard replaced/repaired. Again, they are new, but there are better options for oil and car repair based on my experience this Saturday. Buyer beware!!!!! read more

Chris was awesome, great GREAT service and super quick!! I strongly recommend this place!!!

Stopped by to have engine oil & cabin filters serviced and changed (I have K&N Filters). Most places will not touch K&N filters but this place cheerfully & professionally handled my needs and cleaned/re-charged my K&N filter which I really appreciated as it is a pain to do that yourself. They offered to check my alignment as an added (No fee) service. I was ready for a report that I needed "work" but NO.., they gave me a computerized report that showed my car had perfect alignment and needed no work. I will be using this place for all my needs for my car from now on. read more

Highly recommend this place. Employees there are polite and humble. The work was done quick and well. Better than the dealer I've been going to for years. read more

I had my oil changed on Monday 3/9, the next day I had an oil spot on my garage floor. Given the fact, my car has never leaked oil before, I was very concerned. I took the car back to express oil change to have them resolved. The Technician said, it was residual oil spill that was not cleaned up. I told him, if it continues to leak I will take it to my mechanic to get it resolved. He became very defensive and said they were not liable, which he repeated multiple times and told me not to come back. He does not have to worry. I will not go to a place that is extremely rude, unprofessional, defensive and more importantly poor customer service! I would encourage you to go somewhere else read more