Gabriel from Express Rooter did an amazing job and cleared the blockage in the bathtub drain system, and he kept at it so until he accomplished it and cleaned everything up beautifully. Gabriel is also such a skilled helpful expert! Thank you! read more

Thank you so so much Gabe for helping me with my plumbing issues in my house.( especially after hours too) Great communication on time super clean and very knowledgeable and the price was good too. Thanks again for your help and getting it all fixed! read more

Had emergency last night Arron came kind, honest, professional answered all questions and concerns!

I had a great experience with Ricky at Express Rooter. He was easy to communicate with and showed up on time. The project was to clean out roots in our pipes that were affecting drainage from our shower/tub. Other plumbing companies were suggesting that we tear up our floor and replace the pipes in their entirety. Ricky used a camera to see how bad the problem was and then suggested that we first try to fix the problem with hydro-jetting and snaking. Ricky conscientiously attacked the problem and spent extra time on the job to make sure that it was done right. I am a very satisfied company. Thank you Ricky and Express Rooter. read more

Best plumbers in town! My wife and I always dreamed of having an outdoor shower. Burt, the owner, immediately helped us out from start to finish. From finding the right shower and parts, to the installation and final product, he did an incredible job! High quality work for the right price and we couldn't be happier! Not to mention he's very communicative and clearly wants the best for his customers. We would recommend to anybody without a doubt! Thanks Burt and the Express-Rooter team read more

Overdue for a review. They did our subpump after another company had redone it so poorly it failed. Burt also helped us with exterior irrigation install that required a plumber. That was a bit more challenging due to them having to deal with poor direction from AgriTurf supplies (avoid them like the plague). Burt went the extra mile coming back to help sort out issues related to the other group. He was honest and went the extra mile. Hoping he/his company will install our new electric toilet so we can update the review again soon. read more

They're a joke. Beware. They'll cost you more in the end then what the problem was in the beginning. And of you're elderly. They will take total advantage of you and then some. If it wasn't for someone who just happen to come by knowing much more than this A hole did. This woman would have berm paying 3 grand for an issue they caused. A backed up toilet was all it was read more

Our kitchen sink was completely clogged and backed up. Express Rooter was able to clear it up quickly and for a very reasonable price. Plus, they were very professional and easy to communicate with. Some back story: I originally called Roto Rooter who sent someone out that evening. The tech said he wasn't able to clear the blockage so he was going to come back in the morning with a camera. He said he wouldn't charge for the first visit and would just charge me for the camera (which was $500). Well they came back with the camera, stuck it in couldn't really see anything. They confirmed the location of the blockage and told me that the vent pipe was installed incorrectly and the plumbing connection was failing. They started quoting me $1500 to do a water jet and if that didn't work we'd be looking at multiple thousands to cut open the slab and repair the pipe. I'm SO thankful I called Express Rooter. They told me that in all likelihood it was a simple clog that they could clear. They use a better machine that has a cutter on the end of the cable to cut through corrosion and buildup. Within minutes their machine had cut through the clog and my sink was draining better than ever! read more

I had to replace my main sewer line all the way to the city's pipe. Express Rooter was professional, courteous and took good care to make my yard look better than when they started. The workers kept me informed of every step along the way. Thanks Burt! read more

When SB city told me to replace my aging sewer lateral line, I contacted numerous plumbing contractors in the area for estimates and settled on Express Rooters. I am very happy that I did. They were competitive on price and did a great job on the sewer line replacement with a minimum of disruption in service. They handled the permits and inspections with the city and were very professional. If you are dealing with a sewer lateral replacement (and the wye connection in the street), this requires a plumber who is both licensed to do so and experienced in dealing with the city. Express Rooters did both exceptionally well and I would recommend them to others for this and general plumbing as well. read more

I had a 9am appointment and the gentleman showed up on time. Fixed the toilet guts so water would not continue to run and viola! Done and out the door in 11 minutes!! Best service EVER! On time, efficiency and reliable, what more can one ask for??? WoW definite positive review and recommendation!!! Thank you so much!! read more

Aaron and Angel did excellent work on a main line sewer replacement. Aaron was organized and pleasant to work with and all the workers did their jobs well. The price was reasonable GL Santa Barbara read more

Our toilet clogged and overflowed. I called Express-Rooter and they were very friendly and responsive, giving us a same-day appointment at a time that worked for us since we were working from home. This was during COVID-19 social distancing. The plumber, Angel, followed proper social distancing and hygiene procedures. He then quickly diagnosed the problem and fixed it right away (calcium build-up clogging the pipe). He ran to get some acid and came back right away. Hopefully this will fix the problem so we can avoid having to buy a whole new toilet. He explained follow-up procedures clearly. Costs were reasonable and the owner, Burt, even offered us a 10% discount. I would definitely recommend this company and would call them again if plumbing problems emerge in the future. read more

Had a hot water recirculation system installed. Quote was $1,000 which I thought was steep so bought the Grundfos system myself ($260) instead of their quote of ($575) and had them install it for $377. Didn't realize it was such a simple installation of the unit and a bypass valve, took less than an hour to install. Thought the cost was excessive for the amount of work that was completed. read more

Express-Rooter has always been our plumber for comprehensive reliable service. Soup to nuts as they say. From a major water line leak to a new garbage disposal Express-Rooter ROCKS! Shop Local in Carpinteria, Summerland, Montecito, SB or Goleta. Super service, reasonable cost, great crew. Very professional, kind and considerate. read more

These guys are simply the best. When our pipes were clogged, they cleared them out quickly. When our shower began dripping, they fixed it with minimal hassle. Most of all, their prices are entirely reasonable! They're our only go-to plumbers!!! read more

Very efficient and reasonably priced! I hired them after a major water leak at my place of business ( the leak was from another business I won't mention that used incorrect fittings. ) The plumber was friendly, professional and fast. read more

if I could negative stars I would. This is one of the worst hood companies I've ever had business with. Multiple missed appointment. Text sent to confirm appointments and techs didn't show up. Based on the address, they are operating out their home. The office staff is unprofessional, and do not understand customer service. I would report them to the BBB but of course they are not on there. I've been without hot water for 3 weeks because of them. The manager is ill equipped to deal with anything. This is a COVID start up that cannot even live up to expectations. Please don't waste your time or money. read more

Our experience with Express Rooter was definitely positive. Aaron was very competent and efficient. We especially appreciated his positive and kind attitude! We know who to call from now on. read more

Angel arrived early, utilized safety precautions, was professional yet warm, took time to explain the problem and then helped us fix it on now time. Highly recommend this company! They were super quick to respond, kind, and transparent. Thank you Express-Rooter! read more

5++ stars. Aaron (sp) was incredibly fast, courteous, thorough and professional. He solved my problem very quickly and even put on booties for the carpet. Cannot recommend enough. If you want the job done right, fast, and with professionalism, this is where to call. Thank you! read more

Our home in Carpinteria is a tad on the older side, year after year a new problem comes along and plumbing seems to be front and center! Over the years we've had plumbers from different companies, family friends - from everywhere and still the problems persist. Desperately, we decided to give a new company we've never dealt with a call. My goodness we should have called Express Rooter sooner! We called them and same day within 2 hours were there! We called for one issue with the washing machine, Juan and his partner were knowledgeable and helpful. Very next day, on a Sunday our shower wouldn't turn off! Called them to come asap, they were there within 30 minutes! Not only resolved the issue but let us know how work was guaranteed. Problem with the shower came up again on Wednesday, Sarah answered and sent the same guy (wish I got his name, he is amazing!) with the parts within 15 minutes! Her customer service is above what I expected, we are so so happy with these guys! We are only left with regret not knowing about them years ago. We've had companies in and out of here and say they'll be there in a couple of days because they are, "booked" yet these guys are all over the place and still manage to get the done within minutes! They are honest, professional, hard-working, knowledgeable and have integrity. read more

Love working with these guys! They are efficient and easy to communicate with. Burt, the owner, is awesome. Aaron and Angel have done great work helping me with drains, toilet issues, gas and water installation. Highly recommended read more

Today Juan came over to look at our drains not draining. He snaked the pipes , checked out all of our drains inside the house. The whole time being very pleasant, informative and taking care of the problem in a timely manner. It only took 10 minutes or so. The reason I am so happy with this company and Juan is the previous day I had another company come out and without attempting to snake the pipes, tried to get me to spend $1100 on a high pressure cleaning. I was charged for the service call and they never tried to fix the problem. For anyone reading reviews to find an honest company, I strongly recommend Express Rooter! I will be calling the other company to let them know how Express Rooter did their job quickly and cheaper too! (and actually did fix the problem) Thank you Express Rooter and Juan for the professional, job well done! read more

Juan came out, he showed up on time and found that a previous plumber had shut off our valve to the ice maker and had not turned it back on. So he turned it on and got the water returning to our ice maker. His price was reasonsble, and he was very professional. I highly recommend him. read more

I was extremely satisfied with the service I received from Express-Rooter! Not only do they answer your phone call over the weekend, but they show up on time. I had a bathroom shower emergency and they sent a plumber the same day for a free estimate! Many other Plumbing Companies are charging a fee just to come out. Unfortunately, the part needed was not available until Monday, so they scheduled a time to come then. Again, they arrived promptly at the beginning of the time window given and Ricky completed the job (obtaining parts and all) within an hour. Ricky was pleasant, professional and cleaned up after he was finish. I highly recommend using Express Rooter for any plumbing needs! I'm more than happy with this experience. read more

We needed a new garbage disposal, and a replacement reverse osmosis tank. Ricky was at our house 1/2 hour earlier than promised(!), wearing a mask, gloves, and shoe coverings. The job was finished quickly and he left the kitchen perfectly clean. (He also recaulked the sink!) Thank you Express -Rooter for quick, polite, friendly and reliable service! read more

Responsive, professional and reasonably priced. I've used them several times for general plumbing repairs. They replaced a water heater and pressure regulator. Super nice guys. read more

We are a small hotel in Santa Barbara and we had a plumbing issue in one of our rooms that needed a quick repair on a Sunday afternoon. Angel came out within an hour or so of our call and fixed the problem. We called several other places that said they had 24/7 service, but that really wasn't so. Thank you. The Simpson House Inn read more

Juan is a terrific representative for Express-Rooter. He greeted me with a big smile and hearty handshake on first arrival. After showing him what the problem was he spent 15 minutes evaluating the issue that required basement and first floor plumbing replacement/repair. He was clear about what the problem was and what it would take to fix it. We quickly agreed on a path forward and over a couple of days everything was back to normal. Juan always had a smile and was very professional with advice and skills. I highly recommend Juan and Express-Rooter. Call them first you will be in good hands! read more

Our water filtration yearly service call lead to needing a plumber. We needed to replace the garbage disposal in order to install the new reverse osmosis tank, but the filtration company doesn't do that. Express Rooter to the rescue! I called and was told Ricky could be at our house within 2 hours...he arrived in 1 1/2! Ricky replaced the garbage disposal, then hooked up our new r.o. tank, and even recaulked our leaky sink! (All while wearing a mask, gloves and shoe coverings!) I am now adding Express Rooter to me emergency list. read more

Quick response. Accurate diagnosis. Friendly service. The only plumbing company we will use!

I needed a new water heater cuz it was knocking and I got 3 quotes . Express rooter was the median quote of the 3 but Ricky agreed to match the lowest quote AND replace the water heater the same day whereas the other plumbers cud not do it same day. Ricky was super nice and left no mess and even had to go get a few parts and was back promptly and I really appreciated that he did it so quickly and matched the lowest price. He will definitely b the plumber I call first the next time! read more

Burt and his crew came out to work on a sewer lateral replacement. They did a great job on a short timeframe. I thought they were professional, friendly and would certainly recommend them. read more

Juan came out to fix a water leak in our 30 + year old mobile home. He was competent and fair in his repair and pricing. Highly Recommend.

Burt installed a new sewer lateral via the trench less method for far far less than any other plumbers. Great experience. Recommend without hesitation. read more

The drain line for our connected pair of Master Bathroom sinks became clogged. The problem appeared early on a weekend, complicating the repair. We scheduled an appointment with Express-Rooter for the same day. Juan from Express-Rooter showed up on time and resolved our plugged drain piping in only 20 minutes. Because the two sink drains are connected, unclogging the drain line was complicated. Juan made it look easy. (The same task by another company six years ago took more than 2 hours.) We were very impressed by the prompt, courteous, and effective performance by Juan and Express-Rooter. We highly recommend them. read more

Highly recommend Express-Rooter! Sarah was extremely helpful and quickly scheduled a service appointment for us after our water heater went out. Ricky showed up right on time and quickly diagnosed and repaired a faulty part on our water heater. This is our second time using this company and both times we have been very pleased with their professionalism and quality of work. Thank you Express-Rooter! read more

It was 9 pm on a Saturday night and I was desperate for a plumber. I tried calling 10 different plumbers in SB and Ricky was the only plumber that answered. I am not counting two answering services that never called back. I had woken him up but still he got to my house in 15 minutes. Ricky was professional, patient and pleasant. My main sewer line was obstructed. He fixed the problem and explained everything to me as he was going along. It sucked paying the emergency rate but because Ricky got here fast and was such a good guy I was OK with it and appreciate that he was available. read more

Juan came out and helped with an emergency toilet stoppage today. He was on time, friendly, and knowledgeable. He fixed the problem and another one and did it all for a reasonable and fair price. Like previous posters, I've used other plumbers in town with mixed results. But these guys are the best! read more