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    Express Tailor

    3.3 (22 reviews)

    Services - Express Tailor

    Clothing alterations

    Clothing mending and repair

    Express Tailor Sewing & Alterations Photos

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    Front store.
    Jacob R.

    She told me to come today at 3pm to pick up my item. It's currently 3:30pm I've been waiting here for 15 min but I think she's not coming back. And I needed my outfit for tomorrows concert. They close tomorrow. Please respond back here.

    V shaped black stitching in the MIDDLE of the jacket sleeve. ‍‍‍‍
    Carissa S.

    Let's start off with a positive. It's affordable - I only paid $5, however the jacket is now completely ruined. There's a black v shaped stitch in the middle of the jacket sleeve. Vintage Galanos designer jacket from the 70s. The picture says it all. I wish she would've just told me it couldn't be done. I feel really bad leaving one star but that's kind of what this deserves sadly but I'll settle on 2 because I do have a soft spot for small businesses BUT they really need to step up their game. Edit: I was so frustrated about the jacket that I completely forgot to look at the top that needed restitching near the collar. For reasons I'll never understand, she decided to repair the tiny hole that was near the seam by adding a big black patch to the back. It looks worse X100 I should've just left the hole. All I can do is cry laugh at this point since both pieces are now ruined. This is just terrible work all around.

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    Ask the Community - Express Tailor

    Review Highlights - Express Tailor

    I've been to a few other more expensive tailors in Pasadena but always end up coming back to this place because I can always count on them for reliable and quick service.

    Mentioned in 2 reviews

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    Fashion Cleaners

    Fashion Cleaners

    (242 reviews)

    $$

    Years ago, I brought in my sleeping bag I have had since the nineteen sixties. It was showing…read moreserous wear and tear and needed serious repair. The seamstress expertly replaced the torn fabric from generations past with a fabric that incredibly seemed identical to the original! She saved my favorite sleeping bag! In years since she has sewed new custom designed pockets into my favorite jackets. They have since been serving me for years, which I am still wearing, and I am very happy with her alterations! I would highly recommend Fashion Cleaners!

    We have been customers of Fashion Cleaners without incidence for more than 10 years. I took in 2…read moreitems- a pair of pants and a pleated silk skirt for cleaning- they were uncharacteristically busy and there were several people waiting in line behind me to drop off clothes. I do not recall getting a ticket; if I did it is misplaced. It was a little confusing there that morning because several people arrived at one time. They have no record of me in their log so the items have apparently been lost. I am sure these mix ups happen in this type of business and that my 2 pieces got tangled with someone else's or are somewhere in their lost and found. I have tried to speak to the owner, Mike, for the last couple of weeks to find out whether they have a lost and found and/or accept my descriptions so they can see if the items have turned up. The owner, Mike, refuses to take or return my calls. After having been loyal customers for as long as we have been without any complaint or incident I find this refusal to speak to a customer with an issue really unacceptable. Without a ticket, I understand I have no recourse for a claim but the items were relatively new and since they are undoubtedly lying around somewhere unclaimed I would like to see if they could be found. If you are using this business you should be aware that the owner will refuse to respond to any problems that may arise. Also, depending on who is working the staff can be rude as has been noted in other reviews.

    Concierge Cleaners - Before pic

    Concierge Cleaners

    (132 reviews)

    $$

    I've brought a few items here, including a vintage leather jacket that needed a button tightened…read moredown and cleaned. They outsource the leather cleaning and it isn't cheap, but they do a wonderful job. The leather cleaning takes a week. They do have a tailor on site which is super helpful and she also re-attached a few buttons on a wool coat for me. They're courteous here and I've really liked the work that they do. The location is convenient as well - there are other businesses right around there that serve good food in case you get the munchies while you are doing errands.

    My experience with Concierge Cleaners was awful. I found them to be incompetent, dishonest and…read moreunwilling to reimburse for clothes they ruined. Here is why: Our home was damaged in the Eaton Fire. Our clothes were smoke damaged and had to be professionally cleaned. Our remediation company recommended Concierge Cleaners. In hindsight, I suspect they got a kickback "Shane," (as he calls himself, is apparently the owner of Concierge Cleaners) picked up the hundreds of items to be cleaned. We were unable to live in our house for months, so the transfer of clothes was chaotic. After numerous requests, "Shane" finally gave an estimate which was far less than the amount ($2,533) that they ultimately billed. Among the clothes Concierge took were several expensive coats and suits. We obviously expected them to by dry cleaned. Instead, Concierge threw them in the wash with the underwear and t-shirts. Literally, they were put in a washing machine which ruined the fine wool, then put in a dryer which shrank them. Then they were tightly folded and wrapped with the laundry. The suits and coats were obviously ruined. When we informed "Shane" what happened we assumed he would act professionally and offer to compensate for the damage. When mistakes happen people with integrity take responsibility. But integrity is not "Shane's" strong suit. First he denied ever having the suits and coats. Then he claimed they could be fixed by dry cleaning them. That did not work since the fabric was already ruined and the suits shrunk two sizes. I told "Shane" we would be satisfied if Concierge paid just a fraction of the cost of replacing the suits. We have a lot going on trying to make our house habitable after the fire and don't have time to mess with an incompetent and dishonest dry cleaner. Unfortunately, Shane stopped responding and is now unreachable. So now we have to haul this clown into small claims court to get him to pay for the damage he caused. I have lived in the Pasadena area a long time and know there are good and reputable dry cleaners. Concierge is not one of them. If you want someone who does not know that fine wool suits have to be dry cleaned, lies about what happened to your clothes, and refuses to compensate you when he ruins your best clothes, then you will love "Shane" and Concierge Cleaners.

    Armeene's Tailoring & Alterations - Photo by Trista Maja Photography https://tristamajaphotography.com/

    Armeene's Tailoring & Alterations

    (66 reviews)

    Armeene saved my wedding day!…read more I originally bought my dress from a local bridal shop that promised many customizations. They phoned it in for all of them. Sloppy work for everything. Some of it was ignorable or blended in enough to ignore, but specifically a belted area around the waist ended up noticeably sloppy and wider than I wanted. They made a bunch of excuses and shooed me out the door. I couldn't even look at the dress without being mad - not a great wedding day vibe. Armeene came to my rescue with only two weeks left until the wedding! She was clear with me that it would be difficult to pull off - the dress was constructed in a way that made the customization difficult (why did the dress shop even promise it?? Ugh). Not only did she and her assistant understand exactly what I wanted and pull it off nearly perfectly, they did it in only two days for a price that I found to be more than fair!! I will forever be grateful to her. The next time I need some pants hemmed or altered I'm heading her way again! I've attached some before and after pictures to show the magic!

    I reached out to Armeene to make alterations on my wedding dress. She was responsive through text…read moreand sent me the information to meet at her home. I was very comfortable and had an overall pleasant experience. Armeene did a wonderful job and had it ready at the time we agreed. Because the big day was for January 2025 in Pasadena, the fires had us postpone our date to the Fall. Fast forward to 3 days before the wedding, I noticed my dress was loose on the side due to a little weight loss. I reached out to Armeene and she asked if I could stop by that night. I picked up my dress the day before the wedding and the fit was perfect. My fiance also reached out to Armeene last minute with only a month before the wedding due to my recommendation. She purchased her dress through David's Bridal and had her dress altered in-house. Ever since she brought the dress home, she was not 100% happy with the fit and considering buying another ($!). But after her experience with Armeene, she felt so much better about her dress! Armeene mentioned that the tailoring from David's wasn't done right. Honestly, the fit can make or break how a dress feels and looks. You can tell Armeene loves what she does and it shows with her care and attention to detail. My wife and I are so appreciative of how our dresses turned out and especially touched by how supportive and open Armeene was through the whole process. We felt so comfortable and beautiful on our big day. Thank you, Armeene!

    Express Tailor - sewingalterations - Updated May 2026

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