I've come multiple times when they first open and the doors are broken very open so there's no…read moreaccess. Today the control panel to input the access code for the main building entrance, the only entrance to get into the storage, has clearly been tampered with. Not to mention the elevator is also almost always broken. There are homeless people walking in or around the building, it doesn't feel the a 'Secure Space' at all! There's always trash in the hallways, I see the front desk lady cleaning sometimes but she clearly needs help. Not to mentioned they continuously raise the rent price on the unit. I started paying around $50 (first month discount), to $99, now I'm paying almost $150 and it hasn't even been 6 months. Just don't come here.

No I would not recommend this company given their management at each location I have rented was…read moreimpossible. The ones here in Los Angeles fail to tell you they have had break ins do to a poor security system. They have changed the operating hours to make the difference up but they have also changed the operating hours to make sure they are out of bed and at their location by 8 am. There is no way to contact Corporate offices in Utah.

This place is great! Chill, super clean, well organized. The manager is amazing and super nice!read more

Janice was amazing! She demonstrated the different options and ended up helping me choose the right…read moreunit for me meeting my needs. Also, was very helpful in helping me navigate the app for easier access to my account. The place is very up kept and clean, area surrounding it is very calm and easygoing to keep your belongings safe.

5-Star Review I had…read morea great experience at A-1 Storage in Bell Gardens, CA. I want to give special recognition to Leo, who was extremely polite, helpful, and professional throughout the entire process. He answered all my questions, made everything clear, and provided excellent customer service. Thank you, Leo, for making the experience smooth and pleasant!

Yes, definitely will recommend to everyone. Angelica is…read moreawsome! And very willing to help as much as possible. She is kind and very willing to assist. Great place!

Always polite and helpful!! We have used them on several different occasions when needed and…read moreinformative as well as competitive in pricing!!

Juan V is awesome . Extremely helpful been going to this storage for 3/4 years now. Great with…read morecommunication (Spanish and English) . My parents also got help with their storage unit from him.

The place was great when it open up but now they keep increasing the rent to unbelievable rates, I…read moreknow increases are normal but a 45% increase in cost from one month to another is insane. My rent went from $210 to $300 in a month No wonder I'm seeing more and more people move out of this place. Renting a new unit is actually cheaper than staying in the current unit, if it wasn't for the moving part since I don't have time to move everything out. You can do better Trojan Storage you can do better!!!

I wanted to really believe I found my forever storage. Unfortunately, the complete lack of customer…read moreservice and facility maintenance has forced us to look for a new place. After months of a broken elevator, inconvenience, and dodged calls to their offices, we have not received a resolution to our initial complaint. Rather than spend the money and time to bring our items in to the current storage, we are leaving instead. The value was not worth being ignored and ADA violations left and right. Unfortunate.

Here's what you wrote in your Yelp review:…read more ----- My parents got a storage unit here 20 years ago to hold items for my grandparents. For a 10x10, it's $560 a month!! They have given Public Storage over $100,000!! Yet, when they pass, even with a trust, they wouldn't give me access to to the unit. Have to wait 40 days after death. That's understandable. But they want me to pay for the whole month. Not even prorated. It's frustrating already having to deal with grief and funeral expenses and a company not showing compassion. Especially when they've made so much money off my family. Also, when I first called, it seemed like as long as I cleared out the unit by the end of September, I would be fine and not have to pay for October. So I rushed to get their form signed and notarized. And later to find out I wasted my time and money. I don't give bad reviews. You can see all my reviews are positive ones. Think before you get a unit here. There is no humanity. If you die, your loved ones are out of luck and will owe money. Look into another company that treats their loyal customers better.​​​​​​​​​​​​​​​​

Horrible place to leave a vehicle. My car was broken into within the first week. I spoke with the…read morefacility manager and let them know I won't be back in town for a few months as I am traveling for work. They refused to provide video documentation from the security footage or provide me with any information as to what happened. One week later, I received an email saying, "Vehicles stored in your parking space are in violation of one or more of the stated terms and conditions of the Addendum to Rental Agreement for Parking Spaces that states: I agree to keep the vehicle in [...] "roadworthy" condition." I found this email to be an insult to injury. The area is not safe and the staff is completely unhelpful.

Manuel is an amazing employee!! He always helps when I have questions regarding storage pricing or…read moreanything else that comes to mind. He's very patient and goes above and beyond for customers!

The set up was easy and the representative Stephanie was amazing & professional. Star quality…read moreservice!

Really clean location, quick and helpful service from Manuel,, definitely recommend this place,,…read morehad a few storages around the area and none come close to his one

The place is affordable, clean. The staff is really nice and helpful. Been renting here for more…read morethan 10 years and never had a problem

my unit has roaches! i recently went to my stag storage to pick up photos of my deceased parents…read moredrinking soda because it was hot,i sent photos and a video asking what is protocol after roaches ran from inside my unit!! after talking to eva today she's blaming me for drinking soda!!?? how's that possible when i just went in my storage?? i haven't been in my unit for over a year!i haven't added anything to it, i've been in my unit 5 years now!!! no help no answers but to move to a different unit!???? what about the contamination!???? i'm so thankful for the men who work there that have been a tremendous help! fix the problem t in that whole building!!!! and obviosly get this woman in your office in check! unprofessional,rude and no help at all!!!!

This place has been really good, so far. It's Inexpensive compared to other storage facilities. The…read moreservice is really good. Eva at the front desk helped me get the unit i wanted. She's super attentive and nice She made sure I had all the info I needed. Very clean, I was able to bring in and store a lot of boxes and things from my move. They really are a blessing.

Highly Recommended !!!…read more Nova Storage in SOUTH GATE delivers exactly what you want from a storage facility: efficiency, professionalism, and cleanliness. FRANCISCO went above and beyond for me. From start to finish, I was in and out in FIFTEEN minutes--no hassle, no wasted time. The facility is exceptionally clean, well-maintained, and clearly run with pride and attention to detail. The location is easy to reach right off the 710 freeway, they're open seven days a week, and the entire experience was top-notch and professional. Address: 5951 Firestone Boulevard South Gate, California 90280 Phone: 562-928-4800 Email: SouthGate@NovaStorage.com If you're looking for a clean, well-run, and professionally managed storage facility, this is the place. Highly recommended. -- Jordan

The staff here is terrible. I've been having a storage here for almost 6 years and ever since Angie…read morestarted working there she acts like she owns the place. Staff is constantly asking for CASH in order to not be penalized for stuff that isn't even against my contract. I've contacted corporate they don't care either. This isn't the first time I've contacted them for extortion from their staff at this location so they must already be used to it and feel like I'm bothering them at this point. Avoid this place at all costs. Currently looking for another place where I don't have to pay 289 a month for a 10x12 storage unit.