Everything! Atmosphere. Timeline. Information. Professionalism. Courtesy and hospitality!read more

EXCELLENT, COMPASSIONATE, and KNOWLEDGE physician. The office staff are very kind a professional…read moretoo! Top care!

Excellent services. I traveled from Aiken to Augusta and will do so again. The Eye guys in Augusta…read moreare caring and attentive. I recommend them to anyone seeking an eye physician and suggest they go the extra mile for service. I had my cataracts removed and would do it again, choosing the same doctor. Sometimes you have to travel extra miles for good service. Some say it's too far, but in Aiken, the office is nice, comfortable, and not cold. Try them out--you won't regret it.

5 minutes ago New The…read moreappointment was scheduled for 7:15 which is when they open.At 7:15 staff was just showing up to the office. There were over 15 people waiting outside the door for the building to be opened. Many of them were elderly or handicapped with very limited out side seating. Thankfully the weather was good. Once in you stood in a line to check in. There was no order as to who checked in first. I was the 3rd to arrive since I arrived the standard 15-20 minutes before my appointment but about the 15th to be checked in. The staff was friendly and seemed professional and organized. My problem was with Dr Smith. I felt that he was condescending and not very patient. He was using a very bright light to look into my eyes. There was no forewarning or suggestions on how I was to do this. It was a very hard task for me. I apologized repeatedly. Dr Smith said to me " If you can't look into the light how do you expect us to do the surgery?" I felt like as a failure as he failed to understand how difficult this was for me. He showed no compassion and I felt like I was wasting his time. I try hard to follow instructions and felt very upset when I left his office. Possibly Dr Smith could have given me instructions to make this process easier. He does it everyday ... me once in my lifetime. I will be looking for someone more compassionate to do my surgery ... that I will be paying for.

He has been my Doctor for many years and has done 2 surgeries with a successful outcome on each…read more. He is very personable and I would highly recommend him for Eyecare and surgeries.

From the owner: Eye Physicians & Surgeons of Augusta, PCread more

Dr Iverson did my cataracts surgery personnel very thorough pleasant not a place I want to be but…read moreif I did this is the place. Sending me to measure my eyes was complete . Get Dr Iverson. You will be happy

Great care and quality exp. Referral was to sister office closer to us. That was great.read more

doctors are good at what they do and everyone was nice but it wasn't worth the 1 hour wait. 2nd…read moreappointment in a year, and both times had to wait over 1 hour. If you don't mind waiting that long its not bad but I personally have never waited that long to see a doctor before.

retina specialist is very good, but the practice is sending out bills over six months old.read more

Ingram is by far the best eye doctor and staff I've ever had the pleasure of being a patient for. I…read morenever feel rushed nor feel like a nuisance, just like a customer that you want to bring the best service to. Their frames are also reasonably priced. Dr Ingram himself is also very genial yet very professional. I've been coming here for three straight years now and I'm so glad that they're here.

I wear glasses for the last 9 years but I had not checked my prescription for the last 3 years. I…read morevisited Dr. Ingram (for first time) mid May 2026. Dr. Ingram was very quick in his evaluation of my eye prescription. He asked approximately 2-3 questions only for each eye. I mentioned at that time that with the prescription that he came up with, I could not read with my left eye beyond the biggest possible size letters, while with my right eye I could see easily the tiniest setting! But Dr. Ingram only said that this happened because of the different axis without rechecking if the prescription that he came up with was correct. Anyways I used the prescription of Dr. Ingram and bought glasses accordingly. One month later I decided that I will get a second eye prescription to see if it agrees with the eye prescription that I got from Dr. Ingram. Surprise! The prescription is different! Unfortunately, I already wasted the money to buy glasses according to the prescription of Dr. Ingram.

Would not honor my appointment even though I drove from a town an hour away and there was a lot of…read moreconstruction. I was 2 minutes past their 10 minute grace period...and 1 minute of that was standing in line to get checked in. Really couldn't believe the coldness of the staff.

just. Got in contact with Medicaid to report them today if you have kids dont go here your child…read morejust may be wearing another child's glasses .. I was told not to return I was rude cause my child glasses was given to someone else's child .. so that's not a reason for me to be rude yall not paying for her glasses but I'm upset my daughter don't have her glasses n another child having trouble cause he or she has the wrong glasses . Kept asking for a manager no one ever called back in 3 damn months but I took it up with Medicaid today won't get to much service from Medicaid anymore I'm hoping with this type of service .. don't deserve the 1 star

I have seen the same ophthamologist at Pickens St on three occasions and found him to be impatient…read moreand dismissive each time. Consider waiting to get with one of the younger doctors in this practice.

Bad experience with Columbia Eye Clinic. Specifically Dr…read more Cross. I pay for expertise not rudeness and arrogance!!! Will be transferring to another facility. I have never been treated this badly by any other physician and I am a senior citizen who has seen lots of physicians in my life time. The positive in this bad situation is the staff.

WOW, I should have read the reviews before I went into this Lens Crafters. The reviews that I read…read morewent back 2 years ago and it's a shame that things have gotten worse.I was very excited after buying my " Meta Ray Bans Glasses". So, I enter this particular Lens Crafters on October 31, 2025, yeah I know " Halloween " spooky, with my new glasses. I talk with a female sales representative, and I explained to her, that I purchased these glasses and I want to have prescription lenses installed. This was her response " since you did not purchase them from us we can't change the lenses, because they may get damaged." So, I explained to her that I went to the Ray Ban website and it has Lens Crafters as a store that can perform the replacement. Long story short, I didn't get my lenses changed there. So, the next day I went back online and noticed that there is a Lens Crafters in the Augusta Mall, so I called first and talked with a sales representative and explained what I had and the sales rep said "yes bring the glasses in and we can take care of them. " I have not got the glasses back yet, but I feel a lot better than the day I walked into the Lens Crafters store in Aiken SC.

I really enjoyed my visit with Dr. Wu as well as the other staff at Wu Family Eye Care. Everything…read morewas very thorough. The staff at LensCrafters was also great. I would highly recommend this office. 05/22 Editing my review because while I enjoyed my visit with Dr. Wu, I was referred to a retina specialist and the entire process has been a nightmare. After two weeks of never hearing anything regarding my referral, I called the specialist office only to be told they had to not received a referral. I was also informed that have a lot of issues with communication from Dr. Wu's office staff. I personally had to go back and forth through out the span of an entire day, with Dr. Wu's staff and the specialist office to ensure my referral information was sent. I waited for another week and a half and did not hear back so I called the specialist office for an update to be informed my referral was denied and sent back to Dr. Wu's office and they should have contacted me. I was not contacted by anyone. I went that day to speak with Dr. Wu, who just as before was extremely kind and took time to speak to me without an appointment- although her staff seemed bothered by my "walk in". Dr. Wu asked a staff member to get in touch with the retina specialist office. I asked if I would be contacted and was told yes, however that was two weeks ago and I have not heard a thing. I've tried calling Dr. Wu's office but have not been successful in speaking with someone. At this point I will be obtaining my records to find a different provider, which is very unfortunate seeing how much I enjoyed my initial visit.