This is the second time i come ive had nothing bu good experiences, staff is friendly and my glasses where redy to go the same day definetly coming back. read more

My son's ray ban glasses broke again and we needed a quick fix. I yelped and found Eye People Optometry and came to check them out since they had decent reviews. Jonathan was super helpful because we didn't even purchase them here and he was able to find something close to do the job of the same brand. They are charging me $15 and will be done in 15 minutes. I am very thankful because my son really needed a fix to get him by in school. Thanks Jonathan! read more

Amazing service when comes to the exams ! Always notifies when appointments are & the exams themselves are very thorough . A very professional environment with the friendly staff and the optometrists are attentive and give accurate prescriptions. Optometrists go through everything needed in order to make yourself comfy and have good care. Would definitely recommend coming here :) read more

I originally checked out this location because I had been searching for optometry locations that carried Chanel frames, and for convenience due to how close it is to my home. I don't have an experience to share with having an eye test done because my current prescription is still valid, but the customer service I received from Tiffany (I believe is her name) was amazing. Although, none of the Chanel frames were a proper fit for me I was able to find another pair of frames that I fell in love with. Choosing and ordering my frames was super quick and easy. Thank you for your patience and help! read more

I had recently lost the screw to one of the legs in my glasses frame, and it was being held together by some staples. I only stopped by on a whim as I was doing some mall shopping Monday morning, and the optometry where I purchased my glasses was closed. I was greeted immediately, and I asked if they had spare screws for my glasses. I was then directed to a nice gentleman whom I explained my situation to, hoping they'd have a spare screw. Without hesitating he said of course, took my glasses and asked me to have a seat. 2 minutes later he returned with not only the screw I needed but had also tightened my glasses for me, they were like knew! I asked him how much I owed, he said it was free of charge. I really wanted to at least tip him but he insisted it wasn't necessary. I was so overwhelmed with satisfaction that I forgot to ask his name. Whoever you are thank you, I really appreciate what you did for me. read more

Hadn't been here in like 3 years and finally went this past week and I'm glad I did. I always dread any type of appointment lol I always feel like I will be there foreverrr. But I was in and out within like 35 min which I think is not too bad. I even got some great glasses and my insurance covered them. Just had to pay the copayment and that was all. Just waiting to hear when to pick up my glasses. read more

I've been coming here since before the new ownership came in and let me tell you, the new owner's have made a HUGE upgrade to this establishment and the staff is far more friendlier and EXTREMELY KNOWLEDGEABLE which to me is very important. Thank you Dr. Khem and the rest of the staff for taking great care of mine and my kids eyes which is another great reason I won't go anywhere else Dr. Khem is super patient, caring and knowledgeable with kids. I will be recommending everyone to EYE PEOPLE from now on. read more

Great service!! Very help and answer all my questions!! Great selection of their glasses and shades!!

I have been a patient of Dr. Kleinman for 25 years and counting. He has a great selection of frames and great personal care. read more

EYE PEOPLE Optometry - I have been a patient of Dr. Kleinman for over 20 years. I recommend him totally! - Optometrists Near Me - Montebello, California

My visit was amazing, from check-in to my appointment with Dr. Lin my overall experience was by far the best eye exam I've had in years. Staff is very friendly and helpful and Delia was great to mention if I needed any breakdowns of my coverage. The selection of eyewear is probably the best I've seen especially being in a Mall. From brands like Gucci to Oakley you'll definitely come out with something you like. read more

Friendly service, very thorough and professional!! A wide variety of selection to choose from. read more

Great eye wear selection ive seen in awhile. The drive from victorville was worth it. Delia and Johnathan offered great customer service and were very helpful with answering all my questions. Dr. Khem was very nice and made sure i was happy n understood my options for lenses read more

Great service always -employees very friendly and very helpful I would highly recommend them

Third time getting my frames and eye exam here and they've been so helpful. I'm a type 1 diabetic and they've always helped me get the special care I need to keep my eyes healthy . Also a great selection of glasses and I've never had an issue getting an appointment that doesn't conflict with my work schedule. read more

My first time here. Very good service. They use the very latest technology in eye care equipment. Dr. Kleinman was very thorough. He took the time to talk to me about my visit. Ordered new glasses. Love my choice. Thank you guys! read more

The staff and doctors are very nice and helpful. Their frames are fashionable and up to date. One stop shopping!

Great service and awesome prices......will be back to buy more frame glasses. Will tell friends and family about my experience

Always great service. Been going there for a while. Both Doctors are great. They take LAUSD insurance.

So Delia was super nice! She helped me choose frames that looked really cute on me! She was honest about how frames looked on me, whether they'd be too small or big. I came just to get my prescription and walked out with a new pair of glasses on the way! read more

This place did a sloppy job of filling in my brand new Ralph Lauren frames. I have a high prescription so i purchased the high index lenses. I received my glasses and the lenses are not even with each other; one lens is protruding obviously more outwards than the other. To make matters worse, my glasses came back lopsided . These were brand new frames i had purchased downstairs from LensCrafters so they hadn't been messed with. Also this place is overpriced on filling in lenses and frames. I only went here because they close at 9pm when most places are closed after work. I would not recommend this place at all. read more

The staff at Eye People Optometry are fantastic, helpful and patient They are very knowledgeable regarding their stock which is broad and and very fashionable. I highly recommend Eye People Optometry! read more

Had 4 appts today 2/22/21 Starting @ 4:30 ending @ 5:30. My 3 daughters arrived early and were all finished an hour early before their actual appt time. I show up to my appt at 5 and asked if my husband can be seen and take my daughters 5:30 appt since she was already seen. They said no that he needed an appointment. I said but can't he just take her appointment. The girl with the bangs and tattoos on her right arm said no because they had two others coming in at 5:30. I said but it makes no since. They would still be coming in even if my daughter was taking her original appt. She said no to my husband being seen. We walk away saying how it doesn't make sense but whatever. As we're walking away the two front staff start laughing. I think they were Very unprofessional for acting like that to patients who have been than longer than their employment there. The girl with the bangs was even rude to my daughter when she was trying to talk to her. Answering my daughter before she's even finished asking her question type of rude. Where's the other two professional ladies who used to work there! Btw Doctor was great! That's the only reason why I'm giving 4 stars. read more

I've been coming here for my glasses and contacts for years and they've always been very accommodating and super helpful! The staff is always super kind and knowledgeable with any questions I have, always a great experience when I come in for my yearly check :) read more

The staff are dumb. they called me in April saying it was time for my yearly exam but confused my information with my sisters, so it was a waste of a drive from the IE. i called this week to ask when was my yearly eyed and said this month, so when i showed up they told me that it was actually in September. the staff is dumb . i would never recommend this place to anyone. read more

They're quick and friendly. My husband and I both come here and now we're transitioning the kids over from LensCrafters too. The online appt system is super easy to use and make sure to finish the registration prior to your appt to speed things up. read more

I have been going to Dr. Kleinman for 3 years. I first started because his office is located across the street from my office building. I have a very hard to fit prescription - high index astigmatism. Dr. Kleinman ordered in multiple trial lenses from different manufacturers and in multiple options until I had just the right fit and was completely happy with the results. He is also very well informed about current information and new products available on the market. The great thing is that all of this has been managed in appointments on my lunch break that last 15-20 minutes tops. I have a co-worker that also uses Dr. Kleinman and she has also had nothing but positive things to say. read more

Service is good and they have great eye wear selection. Do an appointment because they get really busy. read more

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Thank you Andrew, one of the Eye People owners, who reached out to us regarding our concerns. After speaking with him, we decided to return to Eye People for our annual exams. We were pleased with the level of caution we observed on this visit. They were prompt, clean and attentive. Employees and customers were wearing masks, hand sanitizer was visibly present and they made sure that we watched them as they wiped down the equipment before each use. When we returned to pick up our glasses, one of the employees even counted the number of customers to ensure that there were not too many people in the store at once. This was a huge difference from our initial experience. We would only like to see that chairs and tables were wiped between customers but otherwise, we felt that Andrew and the staff listened to our concerns and took them seriously enough to make the necessary changes. read more

This place has such great staff! Caroline and Delia both helped me out in picking a pair of glasses, and were extremely patient. I came in with no appointment and was seen within a short amount of time. read more

Delia provides amazing customer service. She tried numerous glasses until we found the right ones. She is very sweet and patient.

Thank you to Savanna for being so patient with me as I was tried on every pair of eye glasses in the store. I appreciate how helpful she was. I strongly recommend Eye People Optometry! read more

First time in this office and staff is friendly and very helpful. Delia helped in making sure I'm satisfied with my options and at same time maximizing my insurance benefits. Thank you Delia. I highly recommend this optometry office. read more

This place is great, Giselle is fucken awesome. Not only cute, but very helpful. Looks like i found my new glasses place to go

Great customer service from Tiffanny, very helpful when you walk in and always helpful when it comes to picking and choosing the perfect frames for you! She was very clear and made things very understandable when it came down to payments and understanding insurance! Overall, love eye people! read more

Been coming here for years. Great staff. Plenty of lower end glasses and lots of high end brand glasses. Overall great selection

This was my first time here at Eye People, it was actually an unexpected visit where we were shopping at the mall and I wanted to see if they had some frames which I had been searching for some time now. Delia and Dr. Lin were more than able to fit me in and be so patient with me considering how indecisive I am! Delia was very attentive and helped me pick out the perfect frame! I would definitely recommend anyone who is looking for some new eye glasses or shades to stop by. You will not be disappointed with your visit! read more

The employees at Eye People were kind, helpful and very patient. They explained every detail throughly in order for me to understand what was best for me in respect to my insurance and my budget. read more

I've been coming to this optometrist for the past four years but in my most recent appointment (6/28/2019) I had the worst experience I could ever imagine having at an optometry appointment. I no longer plan on ever returning. I had a scheduled an appointment at 10:45 AM on a Friday (6/28/2019). I arrived and checked in on time at 10:45. I had to wait 45 minutes before my appointment with the optometrist Emily Lin started. My appointment was standard and going well, as far as I could tell, until Dr. Lin finally made my new prescription and had me compare it with my current prescription. The new prescription was worse, so I let her know. She then asked to see my glasses, went to another room, and after five minutes came back with what I assumed was another new prescription. She proceeded to have me try on these new lenses with her holding the lenses to my face with her shakey hands and asked me how it was. I told her that I still couldn't see clearly and her holding it like that did not help. She then advised me to blink so my eyes could adjust and then asked if I saw the letters on the board a any better. I agreed that I did see them a little better so she decided that that would be my new prescription without further adjustments. At this point I had already made up my mind that I was not confident in my "new prescription" and Dr. Lin's ability to fix it. I was also annoyed at the excessive amount of time that I had spent there for this mickey mouse job. I politely followed through with the rest of the appointment and tried on the contacts that she recommended and had her finish checking my eyes. Once it was time to check out at the front desk, I respectfully let the clerical staff know about my concerns with the prescription and Dr. Lin. I asked for a second opinion from a different doctor. The staff was happy to oblige but at this point it was past 12 noon and the staff told me I had to wait another 20 minutes to see the other doctor. I did not believe this as I had to wait 45 minutes for my scheduled appointment earlier. I was unsatisfied with my service and did not feel comfortable paying them for an unsatisfactory job. I informed two of the receptionists of this and asked for the fee to be waived as I was tired of waiting and did not want to waste my yearly insurance allowance on a prescription that I was not confident in. This is when I began to become frustrated as they told me they could not waive the $10 copay and $111.35 fitting fee. I asked them to send the bill to my house, but they told me no and that I had to pay the fee upfront even though I was not satisfied with their work. I reluctantly payed the fee as I did not want to get in trouble with the law. After this, desperate for a new working prescription, I went downstairs to the LensCrafter in Macy's and was lucky enough to get a walk-in appointment right then and there with Dr. Lam. The difference was night and day. Dr. Lam and his staff were extremely kind and helpful. He was able to explain to me exactly what he was doing and why he was doing it while finding the right prescription for me at less than half the price as Eye People. I payed a $10 copay and $40 fitting fee for a total of $50 compared to the $110 I spent at Eye People for the same job and I was actually satisfied with the prescription prescribed by Dr. Lam. Later I compared the two different prescriptions I received, and they were completely different. For the sake of your eye health I would advise anyone to instead of going to Eye People just to make a trip downstairs to LensCrafters. ***This is an edit made on 7/1/2019 in response to Andrew C. of Eye People Optometry*** Hello Andrew, I am not sure if you have me confused with another dissatisfied customer as I never made any sexist comments to your staff or tried to be disruptive/hostile in any way. You never came out to meet me or tried to help amend the situation, so you do not know, firsthand, what actually happened. I am extremely sorry that you feel the need to lie about my character and defame my name to flip the situation in your favor. Thank you for your time. -Justin read more

Horrible experience! Friendly service, but they lack experience! Waited about 2 months for my glasses, according to Delia the maker could not fit the lense to the frame they attempted several times! I had to go back and pick another frame! I finally pick up my glasses and the fit is totally off, as if they were for a child! I go back again, some back and forth conversations with the doctor and they decided they would remake my glasses as they would not reimburse me! I chose a frame I was not thrilled with but damn it I need my glasses as my extra pair is wonky but useable! Now I wait, yet again! read more

Stay away from this place. They have cute eyewear from higher end designers which in turn are in the higher end in terms of price. Sooo you would expect high quality service, right? Well you can expect it but they won't deliver. My hubby bought me prescription Burberry sunglasses that even with our insurance coverage he paid a substantial amount out-of -pocket. I tried my sunglasses on after receiving them and since it was a new prescription I felt them to be a little strong. I took them home anyway and tried them on every day but could not keep them on because of the massive headache they would give me and even got me dizzy. Needless to say, I did not keep them on for more than a couple of minutes. After ordering my eyeglasses with this new prescription from Linden in Pasadena, I noticed the new prescription DID NOT give me a headache. So, I immediately took my sunglasses back to Eyepeople. And after I shared my complaint to one of the opticians, she checked both my glasses and guess what? THEY ORDERED THE INCORRECT PRESCRIPTION STRENGTH ON MY SUNGLASSES. So now I have to make extra trips to drop off and pick up my sunglasses with new corrected lens which is a major inconvenience when you have little kids. Yes, there is human error in everything but maybe they need to check each other's orders before submitting for production and maybe they should be more accommodating than a simple "sorry." I could have gotten in a car accident. I am very upset and will not come back here again. read more