Thanks again EZ Plumbing! Appreciate your fast service. Thanks Chris.A+++. Will use your service again.

I recommend EZ Plumbing for smaller, easier plumbing jobs. You got a toilet backed up or running/not flushing, a kitchen sink backup, a leaky faucet.. that sort of thing. They are very reasonably priced and they can usually do same day jobs. They show up within a 1-2 hour window (not 8+ hours like la hydro...) and usually send you the technicians GPS so you can track them. The only thing is I would hesitate to use them for complex plumbing jobs as they have dropped the ball on those in my experience. Maybe it was a particualr technician or two but I don't feel confident calling them for anything big. If you have an emergency they may be able to do a temp fix. read more

From the initial call, through the very timely and efficiently done service delivery, we were very pleased! Our service person was Christopher Monzon! In short, he was excellent! His attentiveness to us coupled with his thoughtful questions regarding the problem (and the history of said problem) was as impressive and refreshing as his patience, plumbing know-how, and customer-friendly demeanor! I will add that he was informative, efficient with the task at hand, and humble about being in position to "get to go to work" versus "having to work!" Christopher was impressive! Should plumbing needs arise in the future, we would be pleased to have Christopher visit with us. I also want to give a big shout out to Sophia! She received the call and listened attentively to our concern, was cordial, polite, and calm as she explained next steps; that included sending us a service provider (Christopher) in what felt like record time. She also wanted to make sure that the problem was addressed! Her "follow-through" thoughtfulness is hereby recognized! In the end, EZ Plumbing was visible, valued, and appreciated! read more

EZ Plumbing is a professional and reliable plumbing company. I am a property manager with over a thousand units and must rely on our professional tradesmen to keep my business running. Plumbing is a critical part of every day life and when we need to call on a plumbing company that we can trust to do the right thing, we call EZ. read more

I can not explain how thankful and happy I am with Mike and E Z Plumbing. We had a leak under the slab and it Mike was able to quickly find where the leak was coming from. The galvanized pipe under the ground was leaking and he professionally repaired it. The price was extremely responsible and I highly recommend their services. I will always go straight to E Z Plumbing. It's extremely hard to find an honest and reasonable plumbing company nowadays. I've had issues with others in the past. They all types of jobs from hydrojetting to simple kitchen clogs. Thanks again! read more

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Had a leak in our bathroom, water dripping downstairs in our neighbors bathroom. Had these guys come over to trouble shoot, pulled the toilet and was advised it was the wax seal, opted to replace the toilet also since it was old. $455.70. The next day had a leak again, called and they came back out (now its Saturday and double the labor charge) was advised it was the Angle stop valve, had that replaced $310.49! Called the rep said it was $190.00 for the part (it's a $10 part max!) the rest was labor. Asked to talk to the manager and "he wasn't there" Called the following Monday and "he wasn't available" and was told he would call me back, never did. AVOID THIS COMPANY, OVER CHARGES AND BAD CUSTOMER SERVICE! read more

While the owner Mike said he did fix the skylights, that is true but he left the boiler unit damaged and not hooked up correctly, as well as the skylight door was left unrepaired and there were other issues such as the wiring being exposed to the elements, etc. We had to contact the manufacturer and get another A++ rated company to finish installing the unit properly. Even the manufacturer was shocked and dismayed at the quality of work (which was NONE) done by EZ Plumbing. (We also reported this terrible work to the LA Inspectors office, because it was supposed to have been approved by them and the supervisor was just as shocked at the sign off) As I said in my original post, BUYER BEWARE, THIS COMPANY IS BY FAR THE ABSOLUTE WORST! I did report them to the Better Business Bureau as well. We have spent thousands since to get the unit up and running correctly. Well worth it as we didn't have to deal with EZ Plumbing. Unprofessional, untrained, CROOKS! As so many others have stated in their reviews. read more

had an issue where someone in my building must have turned everyone's water off, could not figure out what it was, we called other plumbers and no one could figure out what had happened. We called EZ and they were there that day and figured out that someone had turned the valve for the cold water off and were able to just turn it back on, were super professional and very nice and explained a lot of plumbing terms to me that I didn't know. Would definitely hire them again. read more

I had a great experience with EZ plumbing. out toilet backs up quite often and my husband was out of town. called them and the girl answered the phone was nice. she had them come right away and done in about 15-20 minutes. Thank you EZ read more

I called EZ Plumbing when my water heater went out last week. I was very surprised how quickly they were able to sent someone to resolve my issue. Person arrived on time and to my surprise made really great recommendations regarding the options and made it really EZ to make educated decision. Once product was selected installation was a breeze on time and on budget. Highly recommend EZ Plumbing for keeping their word and making sure 100% customer satisfaction. read more

EZ Plumbing - New Water Heater - Plumbing Near Me - Los Angeles, California

I have been looking for a plumber to come out to fix few leaky faucets and stuck tub plunger. The plumbers I reached out to will never show up, until I called EZ Plumbing. Michelle was extremely friendly and professional. Before the plumber came out, they sent a text with his name and picture w/eta. Antonio came on time and did an amazing job! He came assessed, gave me an estimate, and completed the job - all on the same day. The price was fair and I could not be happier! read more

I was looking for a plumber in LA to fix a sewer issue at my house. I was referred over to EZ Plumbing by a friend who also had a great experience. I got multiple quotes, and EZ Plumbing was by far the most competitive. They started their work immediately and took care of the job very quickly and professionally. After having a couple of bad experiences with plumbers in the past, it is refreshing to finally have an honest company that stands by its work. Thanks again! read more

Crooks! An emergency call in the State California requires EZ Pluming to show up on site within 30 min. Took EZ Pluming 23 Hours

Gabriel and his son Mike have been our plumbers for over twenty years. They have always gone above and beyond. Strongly recommend.

30 years in business and got only 37 review.Thats a golden company.... The worst plumbing company I ever deal with. Unprofessional, the technician didn't know what he was doing...He didn't had all equipment required for the job.He sent all the wrong information and caused me to having my water heater warranty been void... His supervisor called in, he was as dumb as his technician,even he backed up his technician (dumb & dumber)and keep telling me it is all the venting issue and they won't check water heater issue till I fix it. According to both of them the venting was not by the code,which after calling 5 times to manufacturing company and sending a picture they changed it and said "oh it was a mistake venting it is by the code".. DO NOT GO BY THIS COMPANY Find another company read more

The workers are unreliable and irresponsible. I called to make a complaint about one of their workers who came to my house and started ruthlessly yell at me. He was supposed to fix my kitchen sink that I am still unable to use because of various reasons. Then, he began to blame me for his own mistakes in front of my neighbors and finally left. So I did what any person would do. I called the company and a girl name Michelle picked up. I started to state my concern when she all of a sudden started to yell at me. I was only trying to reason with her until she hung up on me. I felt very displeased by their behavior. A few minutes later, the company manager, Mike Mesropian, called me and started to tell me everything I was doing wrong. I tried to ask for his and Michelle's full name, but he refused which is very disrespectful on his part. Any company manager is obligated to give out their full name because it should be company policy. They never apologized for their cruel behavior and seemed to have justified their disrespectful conduct. Never use this company for your own good. read more

We had an issue with our toilet leaking. Our landlord reached out to this company. It took forever for them to respond. Once we got an appointment they canceled on us, due to booking issues. When they finally came the plumber was nice, but obviously not well trained. He said he wasn't sure where the leaking was coming from. He just sealed the toilet with 3 coats and bolted it tighter which cost us $310. That very night, the toilet clogged really bad. No amount of pludging or snaking made it work. And we haven't had issues with cloghing like that in the last 5 years. When we reached out to the company about the issue, they said it had nothing to do with their previous work and wanted to charge us another $125. We tried to explain the situation, but they wouldn't listen and kept trying to gouge us for more money. Overall, the quality, customer service, and pricing is horrible! Do not use this company!! read more

They're reliable, and the prices are very reasonable. They took care of my bathroom remodel plumbing, did a great job

It's hard to believe I gave this company five stars a month ago. Even though the first technician "Jeffery" did not show up until much later than the appointed time. He said, "I got lost" you've got to be kidding me! He said he would be back the next day to replace a valve on the toilet. He did not show, and this time the excuse was he was still doing a job for another client. So I informed Michelle I did not want to do business with Jeffery anymore. They sent over Angel and he replaced the toilet valve in my personal townhome. I was please with the job he did as well as the price. I was so impressed I recommended them to our HOA. A basic pipe cracked in the garage, and they wanted what I felt was an unreasonable rate for the repair. We got another estimate, and the job was done for half of what EZ Plumbing estimated. Yesterday we received an invoice from EZ Plumbing for work they did not do. I also received invoices for work done in my home that was paid for. They have a bad habit of wanting to give invoices after a job. That's not the way it works, and I never signed off on anything. I contacted Michelle who I said was courteous and professional in a previous review was anything but this time I contacted her. Although I was in communication with her throughout, this call she wanted to defer me to accounting. I'm not going to waste my time on the phone, and the HOA is not going to pay for job they did not do. After giving us a ridiculous high estimate to repair a basic pipe, I informed Michelle our HOA would not be doing any business with EZ Plumbing. For those of you that wish to do business with this company, I wish you good luck! read more

NO WARRANTY! CON ARTISTS!!!! ZERO STARS! 00000 I have an older home with a lot of trees, so I need to snake my pipes about every 12 months. I received a good coupon for $50 to snake my clean outs with a free camera inspection. So last Thursday I called EZ Plumbing to snake my 2 clean outs. Initially they were great! They came out that day, and on time. The two plumbers were both very friendly and courteous. They snaked my clean outs, and then left. But then.....on Sunday (3 DAYS later) when I ran my dishwasher, the water started backing up into my shower again. I called Mike, first thing Monday morning, and explained to him that the guys didn't solve the problem, and asked if he'd send them back to my home. He was defensive and RUDE and said that they do not warranty jobs where they make a "recommendation". So essentially they DO NOT WARRANTY their work. They get you by their initial low rates. But once they're in your house, they have many other recommendations and were constantly UPSELLING me to pay for a $600 hydrojet, redo my plumbing, etc. All I wanted them to do was to snake my pipes. As I mentioned earlier, I know I have an older home and roots do grow into my pipes, but every other plumber has been able to snake and solve my problem (albeit for at least 12 mos). Now I have to hire another plumber to come out and finish an easy job that "Un-EZ" Plumbing could not handle. If you're still thinking about calling them, read the other reviews below. There's an underlying theme. I hope this helps! DO NOT CALL THEM. CON ARTISTS!!! read more

Mason was great! Highly professional, hard working, and did a wonderful job -- my toilet works again and he even most graciously cleaned up the mess after the job. Mason made a recommendation for a higher pressure toilet. And he agreed to run a camera through the pipes to determine the extent of disrepair free of charge. But, in the end the problems are probably because the building and its pipes are far too old. Their prices are reasonable and fair. The place was a disaster because of the backup and the company efficiently and quickly handled the matter. I am happy with their service, would use them again, and would recommend them to a friend. read more

These guys were pretty amazing. It was not an easy job to say the least. but they came together and got the work done. They replaced my hot water heater and did a bunch of re pipe work and installed a new pressure regulator. Mike was very knowledgeable about what was and wasn't up to code so I felt very confident having him there to supervise the gig. And there was also a really nice guy named Steve who was just a work horse, he never stopped working and was very patient with a lot of my questions. One thing I noticed was no matter how much work needed to be done they never had bad attitudes and with me that goes a long way . Not to mention the water pressure is now amazing I will defiantly be using EZ again for all my plumbing jobs. Thanks again Steve and mike for not leaving me hanging! read more

EZ Plumbing has provided my team and I with exceptional service! Huge thanks to Vanessa for her timely responses and never-failing follow ups. It's been such a pleasure working with their team! read more

The HOA hired this company. He made cuts into the wall where he was unsure. Repaired my wall but on the other side, he stuck a piece of newspaper and then half sealed it. There will definitely be more water damage. when i asked him about it, he said its fine. Another item, a random man asked to use the bathroom and he said yes. excuse me, who's house is it? NOT THE PLUMBER'S HOUSE!!! I went to my car and came back seeing a random old fat man exiting! I called 311 immediately and the man had already gotten into his car and left. jotted down the license plate so if I see im again, he'll have a rude awakening. DO NOT HIRE THIS COMPANY. I'm currently filing a formal complaint with the BBB (Better Business Bureau) as well. read more

EZ Plumbing - Cool, thanks for NOT sealing this hole up. - Plumbing Near Me - Los Angeles, California

Honest and reliable Plummer. Great price. Fixed my leak and more. Clean and polite. I recommend them to all Veterans and retirees. At last I have found a plummer that I will always use because I know I can trust them. read more

They responded very quickly to my request and were able to come to my home first thing the next day. Isidoro was able to resolve our issue. Cost and quality was excellent. Thanks read more

EZ has been a great go-to Plumbing partner for the mundane and more complicated projects at our condo. The staff is friendly and knowledgeable to get the jobs done with a good response time and efficient service. read more

I was looking for a great plumber and found Mike. He arrived right on time, was very friendly and worked efficiently. This is a great company because of their work ethic and genuine interest in their customers. Highly recommended! read more

Steve did a drain cleaning today and was friendly and fast. The only reason this isn't a 5-star review is because they showed up earlier than the given time frame and with no 30-minute head's up as stated at the time of booking. Overall, this is a good company that I will use in the future. read more

I had a coupon for $39,99 for a drain cleanout but when they got there, they said it would be $89 since the drain cleanout was not attached to the stopped drain. Sort of disingenuous since if the cleanout was attached, there likely wouldn't be much of a need for a plumber as it's a simple fix. At any rate, I agreed and they ultimately honored the $39.99! They were clean, put covers on their shoes, did the job and cleaned up the area. Nice! read more

Unprofessional, dishonest, and they don't know what they are doing! Bear with me - there's a lot to say about this company! This plumber was contracted by our home warranty to replace our water heater. We had the gas company come out the day before because we had a gas leak from the water heater and they turned the gas valve off and shut off the pilot light. Two days after the gas company was here and the day after the tech came to check out the water heater, we smelled gas again, my husband checked the water heater and the tech left the gas valve open and pilot light on! We have a 4 month old son, that is soooooo dangerous for so many reasons! The service tech from EZ Plumbing that left the gas on and leaking threw cigarette butts down in our driveway right in front of us as well! We asked to get a quote on a tankless system and another "specialist" (aka sales guy) came out. He gave us a quote with lots of "ifs" - if the gas line isn't big enough, if the water hoses need to be moved...he didn't know what he was doing clearly to give us an accurate quote. After he gave us a quote, he said we had to make a decision that night because the price wouldn't be the same tomorrow. That was super fishy because it's not like the amount of work changed overnight! We decided to just replace it with the same setup and not go tankless. They then told us that we had to install another $400 part that was manufacturer required, but not covered by the home warranty and it would take 2-5 business days to replace a simple 40 gallon water heater! EZ Plumbing was clearly trying to take advantage of us! We called home warranty, cashed out and went with a trustworthy and efficient plumber who came out and installed a new water heater the same day. read more

GAS LEAK under cooking range and oven!!! My gas was shut off by gas company and LOCKED until a professional plumber could repair it. These guys are the first business listed on Yelp when I searched "plumber". I wasted no time in calling as this was an emergency. James answered the phone, very courteous and responsive to the issue. He said the soonest they could come was between 2-4pm today, smack in the middle of the time I have to leave to pick my daughter up from school. I explained my situation and James said he'd see if someone was available soon and he'd call me back. He called back a couple of hours later and GREAT NEWS...plumber on his way!! Plumber Mike came and looked at the problem. Estimate &367.50 and w/ 20% Yelp discount, service cost less than $300!! Mike left to get parts, started working soon after, but had to leave again because he couldn't access the valve and needed additional tools. Even though he had to do that, this job was done only 2 hours from the time he arrived to look at it and the time he finished!! Super!!! Mike also showed me a couple of safety concerns under the range and outside w/ the main water valve to the house. Mike was very polite and worked diligently. I really appreciate the excellent level of customer service this company provided to me today. Thank you!!! read more

I would give them a zero star review if I could. Like many others here, I was referred to EZ Plumbing and Rooter by my home warranty company. They came out to clear a kitchen sink blockage and tried to cable it but were unsuccessful. They then quoted me $4300 to re-pipe the kitchen sink line since they couldn't find the blockage. Needless to say, I called another plumber on my own that had EXCELLENT Yelp reviews for a second opinion. Fix All Plumbing came out this morning, ran the cable and cleared the blockage in about an hour. Saved me $4100 dollars. read more

UPDATE II: It is currently Saturday. My boyfriend and I got a phone call ... From Gabriel. He raised his voice at my boyfriend about the review below. He didn't apologize and didn't seem to think he did anything wrong, which is his right. Just like it's my right to write this review and be unhappy with his services. I called the company to tell a manager. James spoke to me and told me that that's what happens when I write on a public forum. As a manager I would assume you would try to defuse the situation or at least understand how insanely creepy this is. James didn't think so. My personal information is not on here. My boyfriend isn't even on Yelp yet we still received a phone call on his cell on a Saturday morning. It had been months since we had seen Gabriel. It is 100% not ok for a working professional to call a client, past or present, on the weekend to DICUSS A YELP REVIEW. It's so ridiculous, it's comical. ---- UPDATE: We had to have them come back for something else, old building, and this time we had Min and he was AMAZING. Thoughtful, polite, professional, Give this boy a raise! We also had another dude come but didn't get his name. He was also great. ---- My boyfriend and I were sent a plumber from this company, by our landlord. He was the rudest. And by rude I mean sexist. And by sexist I mean - THE WORST. SO MUCH ridiculous and unnecessary back and forth to get him to come to our place to look at our washer/dryer that we knew was installed incorrectly. He called and said he'd come by and look at it around 5/6 - He showed up at 7:30/8pm - ok, fine whatever. Then he INSISTED that he could NOT come to do the actually work anytime before 11am or after 6pm. The EXACT hours we had to work. Little weird and sketch but also we have an indoor cat and we don't want anyone to be responsible for making sure she doesn't get out so we kind of have to be there. But NO, he COULD NOT come before or after that time. I asked if he worked on the weekend, some plumbers do - what do I know?! He responded with "Well then when would I have my weekend?" Said he'd call at 10am the next morning. Didn't. Called at 6pm. Said AGAIN he'd call the next mooring at 10am - Didn't. Called passed 12pm and said that he was ready to come over to fix it. Told him we both had waited as long as we could, my boyfriend even went into work WAY late because we were waiting for him. He TOLD ME that I said my boyfriend would be home all day. Just simply not true. We have jobs so we can pay rent. Very simple. So I said how about next week. HE SAID HE WOULD BE ON VACATION ALL NEXT WEEK SO NO. ALLLLLLLRighty. So at this point, obviously I was done with him. Told him "Alright, well I guess it just won't work and we will find someone else. Thank you." Hung up. 10 min later he called me back. I was working, couldn't pick up. He then called my boyfriend. TOLD my boyfriend that I said boyfriend would be home all day. My boyfriend called him out. "Of course the woman I live with would know my schedule. I work, I can not just take a day off that easily."Then the plumber offered to come the next week. Did you get that part? The week he said he'd be on vacation? I guess his cruise got cancelled. He came over. I was taking my cat to my parent's house and as I was leaving, I told him that I was taking the cat with me so he wouldn't have to worry about it AND HE TURNED TO ME AND TOLD ME TO TAKE THE CAT BC HE DOESN'T WANT TO BE RESPONSIBLE. WOW. Yeah, literally just said that. He also told me SEVERAL times that the people who installed it didn't do it right. He repeated himself SO many times. So I repeated myself and said yeah, we know. That's why you're here. That's the exact reason why you are here fixing this now. My boyfriend, on his lunch break, ran to the apartment to check on things. My boyfriend said he was not at all like that with him. AND turned to my boyfriend when he was done and said, "Now your wife can do all the laundry! Its fixed!" He also didn't finish the job. The dryer vent he had wasn't the right length. So he just informed us and left. BON VOYAGE read more

I was referred by my home warranty company to EZ Plumbing as an electrician working on backyard renovations reported smelling gas over 2 consecutive days and suspected a small leak in the gas line. Ozzy from EZ Plumbing came out twice for this problem. I was overall very pleased with him and the thoroughness of his evaluation, his professionalism and friendly service demeanor. He did arrive a little late (outside of the window I was given) for the first appointment but seemed to thoroughly check with a gas sensor for signs of a leak all around the perimeter of the house and the location that the electrician reported smelling gas. At my request, he also checked my stove/burners. Nothing registered on the meter, and he did not go under the house. He recommended an air pressure test. This was done the next day by my contractor and the rapid drop of air pressure suggested a leak. I had to get the job reauthorized by my home warranty for a 2nd visit, and once it was, Ozzy came back out the same week. This time he performed an air pressure test on ALL of the gas lines and his results did not show any leaks. He was very patient answering my questions and I feel reassured by his testing all of the lines. I'm just irritated I had to pay a service call co-pay twice tho that is more a home warranty issue. read more

Avoid this outfit! They came out to my house to do hydrojetting and said they couldn't do it. Then they talked me into having a piece of sewer pipe replaced that was, according to them, blocking the line,for $1250. They said they replaced the section of pipe, but then abandoned the job when I told them I didn't want to do further work that would cost $8000. My lawn sat with a trench several feet deep for over one week, before they contacted me again. By then, I had retained a competent plumber who did the hydrojetting, and told me that the pipe EZ Plumbing replaced was done incorrectly on good pipe. The second plumber did the hydrojetting and backfilled the trench, and I didn't hear from EZ Plumbing for another few days, after the job was properly completed by the second plumber. They still wanted their $1250! read more

I got referred to this company by my home warranty insurance. Let me just say.... by far the most unprofessional business ever! James needs to work on his people skills, since he has such a smart a** mouth. Asked him a question and his responses was "that's a good question, you would have to ask the plumber because I am not one" (chuckle)... First off, how would I know If you're a plumber or not? I'm only asking since its a plumbing company, and you are the so called "manager"? I'm sure you had a few customers encountering situations like this before. But I guess since your the manager ...you wouldn't know these things but u manage a plumbing business??? ... and you direct your technicians to job sites, and your technicians report back to you. I was scheduled for 1-3pm, I had left work to accommodate that timeframe. 3:30pm comes around no one is here. I called to get a status. The girl said your timeframe is from 3-5pm(seriously)? Of course this was scheduled by James. He did mention he would call me when the plumber is on his way. Yeah no call there as you can see. Anyways, technician came at 3:50pm, cool guy evaluated the problem. He didn't know why our shower was leaking water when another source of water was turned on from different area. So he called his supervisor to take a look. His supervisor said it was the water heater shut off valve because its an old knob piece that creating an imbalance of water pressure? so they suggested changing the piece to a lever handle piece. Okay what the hell does that have to do with my shower leaking water? To my understanding that's why there's a water regulator installed to the main water line outside of the house (you don't have to be plumber to know that). He scheduled either same day or next day but stated he or his company will call. Next day came around, no one called. I did a follow up and James said oh they are delayed so basically we need to reschedule. Okay? Thanks for the heads up...I understand you guys are busy but it is not that hard to do a courtesy call to rearrange an appointment. Thanks a lot for wasting people time! Luckily, I received another contracted plumber. Thanks to the horrible customer service and shady a** inspection by the supervisor. United plumbing services...came the next day fixed the problem within an hour and behold it was the shower cartridge that needed to be replace. It had nothing to do with the water heater shut off valve that is a creating an "imbalance of water pressure". Clearly, Ez plumbing do not know what they're doing, and they prey on homeowners with their shady business. read more

Ozzy was great. He fixed our issue and gave us tips for keeping our system in better shape. I'd highly recommend his service.

I'd like to start off by saying that I am a real estate broker in the area and have dealt with these issues on a regular basis with my past clients. This particular experience was with my in laws whom purchased a home with my help about 2 years ago. Approx. 3 weeks ago the water heater stopped working and kept shutting off. The owner contacted their home warranty company and they sent out a local vendor (EZ Plumbing) to the property to asses the problem. This occurred on a Friday and a tech named Mike told the owner that the problem was with the water main/line entering underneath the home and that the water pressure was too low. This job became so large that it involved at least 2 techs and the entire weekend. They told the owner that this job was not covered by the HW and that they would have to pay out of pocket. They quoted a price of $1,500-$1,700. I suspected something was wrong and I contacted EZ Plumbing and spoke with a supervisor by the name of Gabriel who said the water main had low pressure and that it had to be upgraded. This property has both galvanized and copper pipes throughout and the water pressure had always been on the low side, but the water heater still worked. Anyhow, after a while, Gabriel stated he would give the owner some sort of credit and that the out of pocket expense would only be $750 and that the water pressure would increase by at least 50% of what it currently was. They then proceeded to break a large amount of brick work that surrounded the water main entering underneath the house and they replaced the galvanized pipe with a copper one. After finishing the job, the water pressure was even lower than before and they never bothered to patch or repair the damage to the brick work and footing of the house. This whole time the water heater never worked. For days the owner attempted to contact EZ Plumbing and never got a call back. After about a week the owner decided to contact the HW company about the original problem and the water pressure and the HW sent out a second plumber to assess the problem. This second plumber made some adjustments to the original work performed by EZ Plumbing and managed to increase the water pressure slightly. He also checked the water heater and concluded it needed to be replaced but could not submit a work order to the HW because he was only there for the water pressure issue. This occurred during week #2. On week #3 I contacted EZ Plumbing about getting their version of events and also contacted the HW company and was told by James (manager) at EZ Plumb. that he would research/investigate the work order and get back to me. I never heard back. I also spoke with the HW company and they stated that all that EZ Plumbing needed to do was phone in their findings and recommendations to HW authorization department in order for the HW to authorize the work needed on the water heater. The owners were told by Mike from EZ Plumb. from the beginning that the water heater needed replacing but never documented or called in the recommendations to the HW company. I then had another plumber (#3) that I've worked with in the past to assess the situation and he also concluded that the water had an internal leak and had to be replaced. He also stated that the work performed on the water main had nothing to do with the water heater, but even if it had, that the manner in which it was performed caused a lot damage to the house and should've been done correctly. The hole that was left allows for a small animal to access the crawlspace underneath the house. He was not able to do any of the work because he had not been sent by the HW company. Come week #3 (this whole time the family has been without hot water,) I've been calling EZ Plumbing about correcting their work and I've also been contacting the HW company at east 4-5 times a day. I finally received a call from the HW company on Wed. Jan.27,2016 that EZ Plumbing had canceled all work orders dealing with this property and that the HW company would assign this work order to another company (plumber #4) named "Water Heaters Only" and that they would be at the property on Friday, Jan 29, 2016 to assess the water heater. Today, Friday they showed up, concluded that the water heater does in fact need replacing, called in the findings to the HW company, HW company called me to update me and stated that the water heater would be replaced same day. This is something that should've been done 3 weeks ago.There is no justification in having to go 3 weeks without hot water, especially when there is a home warranty on the property. The fact that it happened to my family was just a coincidence. No one should have to endure this type of situation. I take comfort in knowing that at least the water heater issue is finally being resolved and that only leaves the issue of the brick work and foundation/footing damage that was not repaired plus the $750 expense. My conclusion: If you see this name, run the other direction. read more

Ez Plumbing and Rooter came to my house on time. They replaced my toilet and did an excellent job. I would recommend them to everyone.