My 2020 Kia SUV went in for repairs on 07/15 and I was initially told repairs would probably take…read moreabout a week. On 07/18 I got a text saying that the estimated completion date was 07/29. So it would take two weeks... Not great news but at least it's getting fixed! Over the next 10 days I got about 7 texts letting me know that everything was on track for 07/29 completion. So with this news I scheduled a Drs appt for 07/30. I got a text again on Thurs (07/25) and Fri (07/26) telling me that we are on time for Monday (07/29) and if any delays happen they will call me. I wait all day on Monday for the call that it's ready and didn't get a call. So at about 4:30PM (they close at 5PM) I call and am told that it's getting cleaned but won't be ready until the next day. At this point I'm stuck. Drs office closed at 4PM, so I can't cancel the Appt for Tuesday morning. I call the next morning and get told I should have called the day before and now there is a fee for a No-Show. I wait all morning for that call from Gerber and get nothing So... Again at 1:30PM (they opened at 8AM) I text them wanting to know what was going on with my car. About 10 minutes later I get a call that it's ready. I went and got my car and headed home. When I got home my wife asks how it looks and went out to see it. She came back in asking what was hanging from underneath the passenger side front bumper. I went out and looked and it was a Zip Tie through one of the mounts for the bumper (which was just replaced) and the bolt was missing. Now really peeved, I drove back and the manager came out and looked at it. He went in and looked at the pictures that they had taken before the repairs and there was no Zip Tie. He took the car back into the shop and put in a new bolt and the tech told him "that's how it was when it came in"! They take plenty of pics so they can't be blamed for things that were already damaged SO... If the bumper That they replaced) were missing the bolt AND being held on by a zip tie I can guarantee they would have documented and taken pictures of it. He also told me that there were many missing clips. Once again... They had to remove them to replace the bumper and if they were missing it would have been documented. Since the bumper was the part replaced, then new clips should have been part of the repair (unless they weren't missing and the tech that zip tied my bumper on also didn't replace them). All in all.... Even though the repaired bumper and fender look like new, it wasn't a great first experience with Gerber. The extra day for the repair would have been "no problem" IF... They had contacted me so I wasn't waiting all day and could have canceled my Drs appt. Then finding the Zip Tie repair just really topped things off!

Josh and his team were amazing. The repairs were done early, and the car looked better (inside and…read moreout) than when I dropped it off. The reception ladies were amazing and I will recommend anyone to this place. Although I hope I'm not in a situation anytime soon to NEED them, I would gladly go back.

They "were" a great little spot for repairs but Mr Hunter retire and sold the businessread more

My go to shop for car repair or estimates. I have gotten my car fixed through them 3-4 times and…read morehave always been pleased. The owner (Charlie) is a great guy, very helpful, and is always willing to work with you.

Staff is professional, courteous and understanding. Helpful with insurance process and prompt!…read moreVehicle ready when they projected.

I took my car here after i was crashed into from the rear. i paid $1,050 to paint match and get a…read morenew bumper. not only does it look like shit they put it on with plastic and it doesnt even line up with the rest of the car and can see noticeable buldges from the plastic . they also just left it unfinished and didnt put any trim around my wheels. i feel very unsatisfied with this as you guys have a 4.9 star review. i took this around february and have looked at it in disgust since. but i cant sell it as i have no other option. so thank you for all the terrible work you and your company stand for.

I'm so thankful Generations is in our community!…read more I had a self inflicted, small scrape on my new truck and was devastated to have to have body work done. Nevertheless, I took the truck over to Generations and had them take a look. The gave me a fair quote and scheduled the work. When I got the truck back it looked like brand new again! They fixed the cosmetic hurt I put on it and then washed the truck and vacuumed the inside! Also, they quoted me 3 days and got it done in 2. All around I'm really impressed by their operation and am glad to know they exist for any future needs. Highly recommend!

Fast and friendly, personal service from a true family business. They do incredible work at a fair…read moreprice.

they will give you a estimated date and then will give you excuse after excuse for not having the…read morejob done. i do not recommend this place at all. still waiting for my car. how am i suppose to move around without a car?

I am giving Tony 5 Stars for his rapid response, courtesy, rate quoted per hour…read more However I did not use T & T as it was too far from my house for me to drive at this time. I would suggest anyone needing car body work give him a call.

I took my vehicle in for accident repair. The work was average at best. What should have taken 2…read moreweeks, ended up taking 12 weeks. Plus they caused additional damage to my vehicle, several new scratches and an additional 550 miles tacked on my odometer. My recommendation is to go anywhere else. Communication is the worst. Will never use Skillman collision again.

They provided great value, when I took my SUV in for repair. They guaranteed the work for the life…read moreof ownership.