Found out that the Tread Cities offices on Genesee street and the other in Lockport are no longer…read morethere. Found another place to take care of my tires.

Customer service has gone downhill since I was last there a few years ago. I dropped off my '20…read moreJeep GC wheels for new tires and road force balancing. I stripped the wheel weights off, cleaned the inside of the rims and deflated the tires for them. I made the deal and paid a deposit Monday Oct. 28th. Dropped off the wheels Oct. 29th and was told they might be done by 4 pm Oct 30th. They had to get the tires from their Lockport store. I called them at 4 pm Oct. 30th to check status. Not done. Called back Thursday Oct 31st. I was told they have to get the tires from the Lockport store (???) and they will be done Friday Nov 1st in the morning. I called back at 12:30 Nov 1st to check status. They are working on them right now. At 2:30 they are finally done. I get them...take them home and mount them. I looked at the date codes just out of curiosity. Normally 4 tires would have matching or close dates codes. 2 tires matched (2124) 1 tire is (3323) 1 tire is (4623). So 2 tires have been sitting for 1 year and 2 tire were made this year 2024. No apologies, no discount for my inconvenience. I will never ever do business again nor trust Tread City Tires.

Great service and great work. Been coming here for years even when they were at Sheridan and the…read morebolavard

First let me say, I have been coming to the Amherst location for many years. I have had a lot of…read morework done with you and never had a problem. I have noticed for about a week the battery light is on (very Faint) in the morning. So, I stopped by on Saturday morning to have it checked. AS my battery is about 5 yrs old. I did not make an appt because I only wanted it checked. I was willing to wait my turn. The man at the counter told me they ONLY Check batteries with a appt. Because they have to go outside with a "handheld" machine and that takes time because they have to go outside and they were very busy. Again, I was willing to wait my turn. I looked around No one in the waiting room, one other person at the counter. I understand they want appts made, but really.....how long would it have taken?

Thank you Selena! (Hope that's the way she spells it). The front desk staff are so kind and make it…read morea much nicer experience than other places I've been to. I can't imagine it's easy work being a mechanic, so I want to thank that team, too. I almost always come here for my NYS car inspection and I was surprised when my car started making a rattling sound *after* they replaced a part for me. I came back two weeks later expecting the worst- that I'd have to pay again for service to fix something that might be a result of their recent work. I am SO RELIEVED I was wrong! In an hour they stoped the rattling sound with a simple tightening of my heat shield and sent me on my way- didn't have to pay any service fees. THANK YOU for keeping my trust! Ideally the heat shield would have been tightened properly the first time, but I also recognize the convenience and luxury of having people work on a car for me. These guys are always busy, so I still want to give 5 stars again just for keeping my trust! Who can blame them for having to work fast to see as many cars as possible in a day?

Excellent service! Thank you Darryl, Carl, Paulie were very helpful. I recommend to all my friends.read more

Employees were extremely kind, went out of their way to help me get unstuck in the parking lot…read more This is a very honest and loyal business, thanks Mr. Tire!

We were on a road trip and had major car issues with tires and tire rod. They were friendly,…read morehelpful and expedient. We were able to get back on the road and to our next destination with very little disruption. Thanks so much for everything! Wish all auto service provided this level of service!

I can't say enough great things about TCT! I tried four different times to get in (my schedule is…read moreabsolutely bonkers), and their customer rep went above and beyond--he actually told me to come in before they even opened so he could help me out. He understood how tough my work travel made scheduling. And would you believe it... just three days later I had a second tire that needed attention. I showed up right at opening again, and all we could do was laugh about my ridiculous luck. They're busy because they're the best. Be patient, plan ahead, and you'll get great service every time.

I had a great experience with TCT. My trucks front tires kept deflating. I went to the shop on a…read moreSaturday afternoon and was greeted by a friendly knowledgeable woman. She let me know what the issue could be and the staff addressed my issue immediately. The service was no charge but they asked that I tip the tech who helped. I also wanted to share how clean the wait area, the office and the restroom was.

I came for an inspection. Asked them to put new plates on and the registration etc…read more The waiting room is large. Masks required. But they have one of those vestibule entrances where there are 2 doors. In between that space was someone without their mask worn properly. You'de think by now people know better. The inspection went well. The employees are super pleasant here. It's an easy place to come to, they are right near Delaware and Hertle. 3 stars for this large chain. I default chains to 3 stars as they must be A-OK to expand as they have. Update 36 2021

First visit this month last week needed breaks, the brakes were fine but it took 5 hours, with an…read moreappointment. Second visit was for tires today, had an appointment for 3 pm, was there at 2:45 said it would be 1 and a half hours. Well 2 and a half hour later we finely got the truck off the rack. Worst part is they had CNN on the TV and boy does it burn me up to have to listen to CNN's bias BS. Harris spewing garbage on a loop for 2 and a half hours will make anyone with a brain hostile. Heads up DUNN don't force political bias on your customers, they may NEVER return. DUNN on 2300 DELAWARE AVE, BUFFALO, NY 14216

Went there yesterday for inspection and instead of the normal fee of 21 dollars. I was charged…read more40 dollars and was told the 19 dollars was a convenient fee so I didn't have to wait for them to properly check my car. All they did was plug it in to the computer.. VERY SAID YOU ARE IN A BUSINESS TO STEAL FROM CUSTOMERS!!!!!

Ali, and his crew are Johnny on the spot, and got things done. I had the good fortune to buy a…read morequality used truck from them recently, and they couldn't have been more attentive. This is my new service team.

super nice guys who do great work. i will say that they usually take longer than they quote so just…read morekeep that in mind while you're scheduling

I have always had amazing service. Gentlemen and ladies are friendly and honest. I have only needed…read moredirect services like an oil change or inspection. Price is fair, around traditional market rate.