I had a great experience with Francisco. He came out and helped fix my leaking shower faucet and…read morewas very professional, friendly, and reasonably priced. A few days later, I had some additional questions and small issues around the house, and he came back to help adjust my hot water control and tighten a loose handle at no extra charge. Really honest and helpful guy who clearly cares about his customers. I highly recommend him to anyone looking for a reliable plumber!

We had 2 clogged sinks at our office that we couldn't get cleared on our own. I reached out in the…read moreafternoon and they were able to come out the same evening. Did all of their work quickly and efficiently (in the dark). Less than an hour later and our sinks have never drained so well!

Dan is very professional and did an amazing job. He quickly found the problem with my home's water…read moresystem and fixed it professionally. I highly recommend him--two thumbs up!

After last year's devastating California wildfires, my homeowner's insurance company tightened its…read morepolicies and refused to renew my coverage. One of their requirements was to replace my fully functional but 23-year-old (2003) water heater. I contacted Hartman Plumbing and spoke with Dan, who was extremely helpful. I sent him photos of the old unit by text, and he quickly provided a clear, fair quote. I agreed to it, and within a week, Dan and Mikey arrived right on time, replaced the water heater, and brought everything up to code. They were professional, efficient, and respectful of my home. The price was exactly as quoted, with no hidden fees. Thanks to their great work, I was able to meet the insurance requirement and restore my coverage. Thank you for the fantastic experience. I highly recommend Hartman Plumbing Services for their prompt service, excellent communication, and solid value.

Western is great! Our water heater went out on Saturday, we called for an estimate on Sunday,…read moreservice completed on Monday! The initial phone call was so easy and helpful-I'm so sorry I can't remember the young lady's name that I spoke to but she answered all of my questions and put me at ease as it's our first time replacing. Set me up for Homar to come out for an estimate; he was even MORE helpful! Completely transparent about the process and pricing, explained all that he would be doing. Estimate at 10am, hot water by 2pm! P.S. taking the old unit away was a big relief too. We've use Western before, we will again, hopefully not too soon :)

They first responded to my inquiry fast and Eddie Sandoval was the Field Tech came to my place…read moreexplained the whole situation and options to me patiently. Then he fixed our garbage disposal for us without us have to worry about a thing. The whole experience was fast and professional. Will recommend to other people.

Sky was an outstanding technician sent by All City. He arrived quickly, diagnosed the issue…read moreefficiently, and was honest throughout the entire process. I really appreciated that he gave me several options to consider instead of pressuring me into one solution. What impressed me most was how clearly he explained everything. Since I know very little about how HVAC systems work, he broke it down in a way that was easy to understand--almost like he was teaching an elementary school student, but in the best way possible. He was patient, knowledgeable, and incredibly skilled. Thank you, All City, for sending someone with Sky's expertise and valueto my home. He's a true asset to your team, and I highly recommend both him and All City!

I called All City Plumbing, Air and Electrical because I had diagnosed that my furnace's blower…read moremotor and capacitor needed to be replaced. Jonathan came out and confirmed that that was indeed true. Everything seemed to be going well. Jonathan was very friendly and polite. When it came time for the estimate, he told me it was going to be just under $3,000. That seemed like quite a lot to me for just changing out a blower motor and a capacitor. He also told me that my Rheem furnace couldn't take just any old blower motor and he had to order one special. He said that his company doesn't deal with Rheem because their parts are hard to get. I reluctantly agreed to the repair, which he said would probably take place the next day. Later, he called and said the part wasn't going to arrive for a whole week. This was during one of the hottest weeks of the year in Southern California and I certainly didn't want to be without air conditioning, which runs through my furnace and needs the blower motor. I asked him what my other options were. He told me the only other option I had was to get a whole new system. He explained that he could install the system in only 2 days time or I could wait a whole week and have him repair the blower motor. He also mentioned a 10 year warranty with 1 or 2 years of service from his company. I asked him about the brand and quality of the Furnace that he intended on selling me, which was going to be almost $8,000. He told me it was better than my current system brand and I asked to get it in writing so I could do some research. After not receiving anything in writing I called his company and requested the same thing from them. Shortly after the conversation with his company I received an email specifying the make and model of the new furnace. I researched online and discovered a few interesting things. Number one, Jonathan had lied to me about Rheem parts. I found out from my online research that Reem takes Universal parts and I would not have had to wait until the next week to receive a blower motor that would fit. I also discovered that blower motors and capacitors cost nowhere near $3,000 to install. And finally, the brand of the new furnace that was recommended by Jonathan was nowhere near the quality of the Rheem furnace that I already owned. I canceled the job immediately with the company and again with Jonathan when he called me to find out what was going on. I am still waiting for my refund on the deposit! My contractor friend and I went to an HVAC store and purchased a universal blower motor and capacitor for $180... and installed it ourselves in a couple hours. The system is working perfectly. I don't recommend this business at all. I'm completely confused on why they have such a good rating on Yelp, which is why I picked them to begin with. This was a clear case of trying to take advantage of an old lady in a wealthy neighborhood. Shame on them!! Update: I received a full refund of my deposit and the service fee was completely waived. I got a nice apology from the owner and a manager.

I experienced a good service from Peter Lai. He came out to install our tankless water heater in…read morethe garage years ago. It was a quick and painless process, and he also took away the old, bulky one. Very courteous and good at explaining what needs to be done. Thanks!

Peter Lai Plumbing provides excellent service and gets the job done!…read more When I reached out regarding a quote for a valve replacement, they were quick to respond and were even able to come out the same day! They arrived on time and completed the replacement quickly and efficiently. They also provided the best quote so you know you can count on their competitive prices. Thank you again to Peter Lai Plumbing for such a positive experience! I'm so impressed by their service and will definitely be contacting them in the future for other plumbing needs.

Nico showed up on time very professional very knowledgeable and helpful.very friendly have a proper…read moreequipment

This is my second time using I Love Sewers Rooter and Plumbing, and once again they made a…read morestressful situation way less sucky. Nico came out at 9PM and was an absolute professional. We had a toy flushed down the toilet that got wedged deep in the line. Our older, rusted cast iron pipes made it a total headache to push through, but Nico worked relentlessly snaking the vents and tricky bends until he finally got the blockage cleared out. He ran camera inspection videos to show me the line, kept me informed the whole way, and charged an extremely fair price for all that heavy work. Top-tier hustle, honesty, and communication. I cannot recommend Nico and I Love Sewers Rooter and Plumbing enough!

I had a gas leak in my attic and called Jerez Plumbing. Gas company found a leak and turned off our…read moregas. The owner came out the very same day, which was a huge relief. He didn't just fix the original leak, he thoroughly inspected the entire gas line and found a few additional leaks that could have become much bigger problems. He repaired every one of them. What really impressed me was his communication throughout the entire process. He explained everything he was doing, showed us videos of the leaks and the repairs, and made sure we understood exactly what was going on. I never felt left in the dark. He went above and beyond to make sure every gas leak was found and repaired before he left. I have complete peace of mind knowing the job was done correctly. The gas company did came at the end of the day and turned it back on. They found no leaks.

Great service! Quick and reasonable price. Definitely recommend. I had him come to fix a toilet and…read moreinstall a water heater filter. He did excellent and was very thorough. Definitely recommend.

Hands down the best experience I've ever had with a plumber! Steven fixed our main water line and…read moreinstalled a pressure regulator valve at our home in Los Angeles. He was extremely knowledgeable, took the time to break everything down into easy-to-understand steps, and went above and beyond to solve our water issue. He even taught me how to handle a few small fixes myself that he could have easily charged extra for, and he made my family feel completely comfortable throughout the whole process. What blew us away was the level of care his team showed to our property. After trenching and digging, our front yard looked like nothing had even happened. My wife loves her garden, and she was so happy to see how much attention and care were put into protecting her plants while they worked. Incredible service, competitive pricing, and top-notch customer care. I'm so relieved to finally have a trustworthy plumber I can rely on!

I highly recommend Jetline Plumbing for anyone needing reliable and professional plumbing services…read more From the very beginning, they were responsive and scheduled us as quickly as possible, which was greatly appreciated. Their team was efficient, knowledgeable, and completed the work exactly as promised. What impressed me most was their attention to detail and cleanup. Anyone who has had plumbing work done knows that it can sometimes leave quite a mess behind. Jetline Plumbing took the extra step to make sure there was little to no debris left in our yard and that there was virtually no evidence that major plumbing work had even taken place. (repiping of the entire house) They kept us informed throughout the process, honored their commitments regarding cost and timeline, and made sure we were completely satisfied before considering the job finished. In today's world, it's refreshing to work with a company that truly delivers on its promises. Promises made, promises kept. We are extremely satisfied with the quality of their work and would not hesitate to use Jetline Plumbing again or recommend them to family and friends. Thank you, Steven and the rest of the Jetline Plumbing team, for your exceptional service!

Genuinely great experience in a plumbing emergency. Our home suffered an unexpected main-line…read morebackup due to the faulty design of an old cast iron Pomona tee. This happened around 6am, I reached out at 8:30am, and Kyle arrived at 10:30am. Our technician, Kyle, was incredible. He drew clear diagrams to help me understand exactly why a snake couldn't clear it. He quickly provided an estimate to replace the fitting with a modern bullhorn design to eliminate future issues, and also noticed our downstairs toilet wax ring needed replacement. While I initially considered replacing the wax ring myself after researching it, I am so glad I left it to the professionals. The toilet weighed nearly 100 lbs and the floor bolts were severely rusted. Kyle gracefully applied a discount to the overall package that helped soften the blow. The best part was the incredible timeline: he provided the estimate and got the entire job done the SAME DAY. In a house with four people and no running water, this rapid response was an absolute lifesaver. Kyle began the work immediately and was very respectful of our property. He communicated with me every step of the way, showing me the problems and explaining his solutions. He dug out the clogged fitting, replaced it, backfilled the hole, and finished by resetting the toilet. By 7pm that very evening, our plumbing was fully restored! Kyle was kind, knowledgeable, and highly professional. Thank you from a very relieved family in a 50-year-old Anaheim home!

Great and quick service! We had Kyle come out and check for a possible leak. He found the issue and…read morethoroughly explained his solution to the problem. Overall would have back again for other plumbing concerns if needed! Thank you!

Albert at Goodwill. Plumbing to the rescue again. This time ourwater heater sprung a leak at one…read moreof old fittings. Good thing since the tank is new and was recently installed. They were out the next morning and took an hour to find the leak and repair it to make sure we had no issues going forward.

Worst experience I've ever had with a plumbing company. I called today to have someone come out and…read moreassess an issue with my bathroom. When the plumber arrived, I walked him through the problem. He didn't seem to do much troubleshooting and appeared to be guessing what the issue might be rather than thoroughly checking. He quickly told me he was going to call his boss, Albert Diaz, for further guidance. After the call, he came back and began checking other faucets, but still only inspected one bathroom, even though the two bathrooms back up to each other. He gave me estimates for a couple of options he recommended. Because of how long the work would take, and because he had arrived late, I told him I would reschedule. Shortly afterward, I received a call from Albert Diaz asking what had happened. I explained my interaction with his plumber and told him that I felt the plumber was guessing and that I didn't feel confident or reassured by his diagnosis. Albert apologized and explained that the plumber was new and that he would work on additional training with him. I genuinely appreciated his response because I was simply providing honest feedback about my experience. The conversation changed when I began clarifying the estimates I had been given. It turned out that the plumber had mixed up the quotes, so I was trying to make sure I correctly understood the pricing. I asked, "Just to clarify, it's $500 just to run the camera through the toilet?" My intention was simply to confirm what the $500 charge covered--not to minimize the work or suggest that it wasn't worth the price. Albert appeared to take offense specifically to my use of the word "just," as though I was downplaying the service. That was not my intention at all, and I attempted to explain that I was only confirming the pricing, especially since I had already been given incorrect information. After that, Albert asked who had referred me to him and then told me that he would not be providing any services to me. I found the way the situation was handled extremely unprofessional. As a customer, I should be able to ask questions and clarify an estimate--especially after receiving conflicting pricing--without the owner becoming offended or refusing service. I was initially appreciative of Albert's willingness to listen to my feedback and address the training issue, but unfortunately, the way the conversation ended completely changed my impression of the company. Very disappointing experience, and I would not recommend this company based on the customer service I received.