great customer service from kayla she helped us out great customer service she was very atttetinive

Jeanette was amazing! I definitely recommend asking for her to serve you! All of our food hit the spot!! Will be coming back soon!!

Melanie was an excellent server, I really enjoyed our food and experience. Will be back soon!

The food and service was soooo much better than the last time we were here! I'm glad we gave Famous Dave's another shot. The food was great! The beef tips were tender and just fell apart. and the potato salad was out of this world! Wow! The side salad was fresh, and not bad at all. The server was very nice as well. She was attentive and kept checking on us. Recommended! 5/5 read more

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Don't order brisket by the pound. Paid $23 for 1 pound of fat. We expect some fat but not half the weight. read more

Famous Dave's Bar-B-Que - Famous Dave's brisket - Barbeque Near Me - El Paso, Texas

I love famous Dave's ,, not anymore the service was bad it took forever to bring our food and it was not to busy at all ,my food ribs were cold I won't come here no more the server very slow am done with this place no more read more

This was some of the worst bbq that I have had. I ordered through Uber eats for pick up. The food was disgusting. The ribs were dry with very little meat. The baked beans had tons of meat and very few beans. Two rectangular slices of pineapple (2''x4'') constitute a complete side. And the corn bread muffin that is included in the southside rib tips meal was missing from both orders. Of course the restaurant would not answer the phone when I called to inform them of the missing item. Uber Eats was ZERO help in resolving the matter. I explained the corn bread muffin was part of the meal that I was charged for but the Uber eats worker continued to state that I wasn't charged for a corn bread muffin. I gave two stars instead of one because I have eaten there before when the food was good. For their prices, Famous Dave's is too inconsistent with the quality of their food and should be ashamed to not give you all the items that you pay for. One napkin per meal is also ridiculous for a bbq pickup order. read more

Jesus was an absolute amazing waiter in the past I've gone to famous Dave's and the service was mediocre at Best but Jesus was on it he made my experience this night great and changed my opinion of famous Dave's for the best and would definitely come back read more

We had put in an order for an All-American BBQ Feast for our family dinner so nobody felt pressured to cook. Our order confirmation told us to pick up our order at 5:37pm. We first went to pick up our order around ~5:45pm. Upon arrival, the staff informed us it wasn't ready, that it would take 15 more minutes. We went to another store in the meantime. We came back and they said it was still it ready. It was already ~6:00pm. Eventually when we returned, it still wasn't ready. At this time, it was 6:15pm. I asked to speak to a manager since it seemed ridiculous that our order was 40 minutes late. Their staff apologized stating that they were "very busy". Their manager, Matthew, quickly came out with our order "magically" completed. He apologized for the wait, but that's it. It was pretty disappointing they expected their customers to just deal with how busy they were. It would have just been better to put a realistic pick-up time instead of expecting us to wait 40 minutes after the pickup time they stated. read more

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Food was promptly taken out. Delicious and the service was great. Had an awesome time with my family.

Worst service ever !!!! Last week I went with my family and the food was bad my little kid order some chicken and it had a plastic over the chicken manager was rude about it and she had an attitude it was this fat manager girl I really don't remember her name but oh well don't come to this location read more

What do you do when you're only minutes from the airport and discover your flight has been delayed? Well, you pull into Famous Dave's Bar-B-Que and have a delicious meal of course! The brisket was tender, juicy, and wonderful! The burnt ends were scrumptious, and the ribs were so tender and juicy they practically fell off the bone! Their beans, coleslaw, and cornbread were all great, and the Mac-n-cheese, just wow! The only drawback was their "sweet" tea - which didn't live up to my Southern sweet tea standards (but by no means will it keep me from coming back). I'm so happy we stopped as I had heard good things about them and had been wanting to try them. Everyone was polite, courteous and friendly. If you haven't tried them yet, I highly recommend you do. It's mighty excellent bar-b-que! read more

Famous Dave's Bar-B-Que - Burnt 'Q - N - Ribs, Excellent! - Barbeque Near Me - El Paso, Texas

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worse raw chicken i ever had never going back to that place !!!!! also ribs were pretty dry seems like they have them ready from days read more

Famous Dave's Bar-B-Que - Barbeque Near Me - El Paso, Texas

Food is great. My husband loves the ribs. I love the manhandler sandwich. Service is always good. We eat here about once a week.

Justin was our server he did great ! Definitely coming back. Very attentive and patient. Food hit the spot as well! read more

Famous Dave's Bar-B-Que - Dave's Award-Winning Bread Pudding - Barbeque Near Me - El Paso, Texas

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Food was ok but the services from our amazing server Kianna was great. She brought us smiles to our faces. Food is not as favorable as it once was but Kianna service was excellent. Thank you read more

The level of customer service has really dropped off at this location and it's a shame since we've enjoyed many lunches/dinner here previously. Dropped in yesterday, only to be greeted by a very abrupt & rude hostess. Complete lack of customer service and definitely in the wrong job! Additionally, the manager onsite has no business in his role. Wish I had gotten his name but didn't - skinny guy with lots of tattoos on his arms. How he's in a leadership role with a service-focused business blows my mind! We will not be returning anytime soon. Better BBQ options at Desert Oak BBQ and better steak/chicken options at Great American, West Texas Chophouse, Stateline, etc. read more

What a very pleasant experience! We walked in and were greeted with smiles and positivity! The music was on point, the temperature was right and the menu was FULL of options! My husband and I both chose the pick 2 meals. He with ribs/chicken and me with chicken/catfish fingers. The sides were coleslaw(creamy and delish, potato salad-over celeried but good, steamed broccoli-yum and the corn bread muffins were awesome! Mike was our server and he ROCKED! Our drinks were filled and he always had a smile! Great going Famous Dave's! read more

Came here because it was close by. I ordered the bbq baked potato with a side salad. The potato and bbq was decent. Service was great. The real issue came when I found a fly in my salad. The manager did comp our meal which was nice. Not sure if I will be back but it's a maybe. I will say the corn bread muffin tasted really good and I liked their sauces. read more

Famous Dave's Bar-B-Que - Strawberry lemonade - Barbeque Near Me - El Paso, Texas

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Best experience with server Elektra. Food came out amazing and perfect temperature. Server was very attentive and so was entire staff.

We were visiting El Paso for a business meeting. We were so excited to go to Famous Dave's BBQ since there are none in our area. Each time visiting PHX AZ that's one place we have to go. Unfortunately today they fell short in this location. We ordered, and asked for our ticket at the same time so we won't be late going back to our meeting. It took almost 40 minutes to get our food. Additionally brisket was so dry, ribs were burned. They were the corner pieces that should have not been served. Our waiter took our Oder and asked for 2 sides, later we were charged for second side because lunch Manuel's comes with one side. Why did he asked for 2 if they only comes with one. And if it was his mistake, they should've just do it without even bringing it up. We didn't want to have to wait again to send it back but I definitely will not go back to this location. Next time we are in the area not recommending. read more

So seeing how I was just coming home for days off and my wife was in no shape to help prepare our Easter meal, we decided to order from Famous Dave's. We were having my in-laws and our son and daughter-in law over so we decided to order 2 of their All-American feasts that includes chicken, pork ribs and we opted for the brisket. They also came with beans, coleslaw, fries and cornbread. I ordered online the day before and went the went to pick up our order, there was no hassle as the platters were ready. For the food home and everything was fine but there was a bit too much fat on the brisket so I'd recommend whomever trims their meat do a better job. Also, unfortunately I used their app to order and I didn't receive my points which is why they're only getting 4 stars.. Too much fatty on their brisket and no points will not lead to 5 star reviews read more

I ordered to go and Jesse took really good care of me. Really great customer service.

So yummy. I love it here! Highly recomend this place to everyone especially if they love bbq.

Food was great but our sever Danielle made it so much more fun! She was phenomenal and such a delight to have as our server, thank you so much!! read more

Famous Dave's Bar-B-Que - Pick any 3 - Barbeque Near Me - El Paso, Texas

I came in last night and had absolute wonderful service by Faith. She was very sweet, helped me choose the amazing ribs and food was out very quickly. i never write reviews but i had a great time so i had to show my appreciation. Will be coming back again 10/10 read more

My buddy and I are passing through and had the feast for 2. We're from about 2k miles away and I can say I've never had BBQ this good before. Nothing like some real good Texas BBQ after 13 hours on the road. Everything was hot and it was ready and on our table in what felt like just a few minutes. Our waitress was very accommodating and served us well. We will absolutely be back next time we are passing through! read more

Well, this was an unexpected turn of events. I have heard so many good things about this place and had sampled their food through catered parties and what not. It seemed promising and my friend would rave about it because they have mac and cheese and fries lol. So ok! I'll give it a try! It was difficult to pull away from my true bbq love, Rudys. So i really hoped it was gonna be great. It truly wasnt. The bbq was all wrong for us. The brisket and rib tips all seemed dry and not a very tasty rub of flavors. The chicken tenders even had a quality of something i could make at home. Potato salad and mac n cheese, just not good. I didnt realize their mac n cheese would have a bunch of extra stuff like a jalapeno flavor and corn and other herbs. The potato salad was just really starchy and didnt have a good flavor neither. Prolly the only thing i enjoyed was their cornbread muffin. To make matters worse, we tried to order a Rum fruit punch cocktail, or something like that, and specified no pineapple juice since my husband is allergic to it. Our waitress said she would let them know to hold the pineapple juice and substitute for something else. She comes with the drink and a grilled pineapple wedge in it. We pointed it out and she said she would let me have it free of charge since im not allergic and she would get another one made right. Cool. The 2nd one comes through, my husband tries it, and starts salivating heavily as a reaction to most likely pineapple juice. So he let me have it again. We didnt bother pointing it out anymore. Its too bad because the hostess and our waitress was great and super friendly. But everything else was poorly executed. read more

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This was my #1 BBQ places for years but the last two times have been very bad.. The first time August 14th, I created an online order and even paid for it...When I got there, they didn't have it.. The girl upfront didn't even apologize and ask me if I wanted to reorder, so I just left... The second time was on September 4th and I ordered the 3 Meat Combo and the ribs were all bark and no meat on 2 of them... I wish I had looked before I got home, but I don't need 3 strikes.. I'm done.. something must've changed recently because the food and staff aren't cutting it.... They had some kids working there just standing around looking like they were annoyed working.. I've been taking my money and business to Dickey's since! read more

Man so disheartening and depressing eating this "bbq" today. $43 meal that had under poured delicious Wilbur beans. As for the brisket??? Dry, and cold just like the Hearts of the teenagers who served it. The Fries....cold. The ribs were pretty standard for famous Dave's. The cornbread muffins, beans and the coleslaw saved the meal. They need to re- visit the quality of meat being sent out . Come on famous Dave's, let's make it famous again. read more

Famous Dave's Bar-B-Que - Brisket? - Barbeque Near Me - El Paso, Texas

I got a generic middle finger response to my complaint. Doesn't cut it. You managed the day poorly, we got no food and you're going to tell the "staff". Management was telling the girls at the front entry not to help with the "To Go" I heard that and so much more. While they were just standing in the entrance. Have you heard of runners? Was there even a "manager" there? Why would you take more orders than you could handle? That's a greedy mentality. I took the time a week ago to place my order for this reason alone. To allow you ample time to get it together. Since I can't reply to your response. How are you under staffed with girls standing at the door waiting to seat no one and a line around the building? It's called cross training. Again, you shouldn't have taken more orders than you could handle. Still doesn't fix anything. Telling a "understaffed establishment" isn't going to fix it. The chick with the attitude telling us "good luck" doesn't fix it. read more

Famous Dave's Bar-B-Que - Response - Barbeque Near Me - El Paso, Texas

We were a party of 8 who ordered dinners last night. It took over 1.5 to be served. When did was finally served portions were small.. similar to appetizers far from a meal. While the beverages were served promptly, it was difficult to get refills as the restaurant kept running out of iced tea which seemed to be the beverage of choice. The server "Ben" did his upmost best under the circumstances, it falls on management and corporate to answer for their disarray. read more

Aww man! These guys went out of their way for me on more than one occasion! They went the extra mile! I ordered their food twice for pickup in May for my family. Once for Mother's Day and a second time for my son's first Holy Communion. We had family over both days so I ordered it over the phone. I had to make changes to the order more than once and it didn't bother them one bit when I called. They didn't mess it up either! Amazing! I was getting mixed up myself but not them. The food was plentiful and tasty. The only complaint I have is that the brisket had a ton of fat both times. Everything else tasted good and fresh. I love their Devil's spit barbecue sauce. It gets very spicy if you keep eating it. I wanted to try their brownies but they're too pricey (around $7 each)! I bought my son one but didn't get to taste it unfortunately. It comes with a scoop of vanilla ice cream. I would say this is probably my favorite Famous Dave's in town. I had food from another one sometime back and I got very sick. I had food poisoning for some days :( If you're having a party or get together, these guys are great! They'll even deliver it to your house for an additional $20. I went and picked it up both times. It's best to order the food at least two days in advance for a larger event. A+++ experience. Would order from them again in a heartbeat. read more

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Usually pretty good, but came in 9-11-22 and after seating and drink orders had one server chase the waiting on us away, then never came back. Whatever kind of petty minimum wage BS this is, the manager needs to get it under control. My wife stopping me is the only reason we didn't leave to go somewhere we could actually get something to eat. read more

My first time dining in at the George Dieter location, it was a typical bbq chain experience. My brisket was fatty so it was a huge fail. When a bbq place serves subpar brisket with so much fat you can't stomach it, then I tend to think no one is really checking the food on its way out of the kitchen. I seriously doubt the cook or manager would've eaten it. The ribs were good with plenty of meat on them. They were so tasty I didn't even need much sauce. Speaking of sauce, there's plenty to choose from here. I enjoyed the sassy & sweet version. It was happy hour so draft beer was a hit as well as my margarita. This was just a quick lunch date and it seemed a bit pricey at nearly $60 for two, when one entree was a sandwich & fries. I give this place 3 stars, food quality and price were leading factors. Our server was timely and courteous. read more

the food and service was great and give my boy famous Josh a raise my family had a great time would recommend

It is odd that one can love Barbeque as long as I have and have never heard of Famous Dave's, I noticed this place while changing tires next door and decided to try it. Pros: The Ribs and Brisket are quite yummy! I love how there are many sauces to try out, including 'Georgia Mustard,' 'Texas Pit', and 'Devil's Spit'. Have fun trying them all! The waiting staff is super friendly and the service is fast, you'll love the casual atmosphere too! Cons: Dude, what is up with the Hot Links?! I have a high standard for sausage, especially from a bbq joint, and you can thank Rudy's & Salt Lick for my discerning taste. The sausage here is sub-par, and that's gonna cost them a star, good sausage is a must! Also its a little pricey. I had absolutely no idea they were a chain until I looked them up to yelp, it makes sense as the atmosphere is very chain-ish, but that's not a bad thing. The food is good (except the sausage) and that's all that matters to me. read more

Famous Dave's Bar-B-Que - Barbeque Near Me - El Paso, Texas

I loved their BBQ and service. Deliciousness in every bite. I had a Great time and I will definitely come back. read more

I am not impressed when you say BBq you will be compared this means do some research and find out what makes the best the best Most of the food was over cooked:( the service was nice but I hate that it really didn't make up for the terrible food read more

Great atmosphere, friendly waiters, good food. So far the only BBQ place I like so far in El Paso and Im not really a bbq fan. My friends and I came here and we were all satisfied with our meal. Over all if you want good bbq I would recommend this place. read more

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