I came in here for two separate occasions. once for two spine steroid injections in my t4 and t5…read moreand my second visit I had steroid injections into my left hip. both times I was walked through the process and was checked in in a speedy process. the nurses took me in the back and prepped me before the injections. The injections were quick and smooth (not going to say painless because that would be lying) but if you can't have it a little pain, they have the option for a local and aesthetic. If you are dealing with back or hip pain or pain in general your body, I would highly recommend scheduling a visit through your doctor.

The doctor at this office was awesome! Great bedside manner, very professional and knowledgeable…read more Highly recommend

Dr Kim is the best ! He truly cares about your condition and about your well-being. He has…read moreexcellent bedside manner. He listens to your concerns and gives you all your options. He focuses on you to make sure you receive the best care. His office staff is extremely helpful and friendly and works with your schedule. When my procedure was all finished, I was wishing he was my primary doctor! I would definitely recommend Dr Kim!

We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing…read more We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review.

If you're looking for a top-notch pain management clinic, look no further than Capitol Pain…read moreInstitute in Austin. This clinic has a team of specialists who are highly skilled in diagnosing and treating all types of pain. They'll work with you to develop a treatment plan that meets your specific needs, and they're always available to answer any questions you have. The staff and Dr Raj Patel at Capitol Pain Institute is incredibly friendly and supportive, and they go out of their way to make sure you're comfortable and informed. I can't say enough good things about this clinic, and I highly recommend it to anyone dealing with chronic pain.

I have never in my life left a negative review. But I need to say something about my experience…read moretoday for future new patients. My situation is I am moving here from out of state. My current pain management doctor in the other state has me on medication that I don't particularly want to be on. It isn't any major meds everyone talks about but it is physically addictive and I need help with other pain management options. I am totally open to other options. Because I'm moving and getting a new doctor I called for an appointment and said I am open to any new ideas, BUT, I said, in truth and real life, I am on medication and I will need help getting off of it - if that is possible. So...I need a doctor who is willing to work with me on new ideas and medication, at least for now. I was told when making the appointment that capital pain institute doctors did that, but there was no guarantee, etc., to which I said 'of course, totally understandable'. But, again, they Do Handle Pain Med Management. It says they do on their webpage, and there's a sign at the check-in desk that says medications will be submitted by 6 PM. And, I even spoke to the girl who checked my vitals and asked if she enjoyed working there. I asked if people sometimes got mad about mixups with their meds, because I had witnessed that in NV, and she talked about how patients have been really nice at that office so far. POINT IS, they obviously do medication management. BUT, for some reason, NOT FOR ME. I meet with the doctor and I tell her exactly what's going on. I talk to her about the medication and needing someone who can prescribe it at least until I can stop taking it because other options will hopefully be available! I talked to her about how I don't want to take the medication forever and I that my NV doctor and I spoken about it several times. But without options, I cannot work or live outside of pain without it, at least for NOW, but I am praying not forever. I NEVER ASKED FOR MEDS TODAY. I take my meds correctly and don't need any today. It never even crossed my mind. Sooooo, after all that, the doctor says that Capital Pain Institute does not provide pain medicine management so I am not a good fit. Seems strange that they don't provide it per this doctor, considering all the other signs that they do provide it. But for whatever reason I was referred to go find another doctor. I am a 60 year-old professional woman. I can think of no reason why I would be looked at or treated as somebody who is out pill searching. I did not ask for pills today. I made all of this clear when I made the appointment, and when I was at the appointment. My issue is either the doctor, for no apparent reason, did not want me to be a patient with them, or their advertisements are NOT TRUE. One way or another, this morning wasted 3 1/2 hours of my life. And I was ultimately belittled if they do offer med management but just not for me. I hope that whatever the answer is Capital Pain Institute chooses to handle their other patients a little better than this. I absolutely despise pain management and the stigma that comes with it and I know there are a lot of other people that feel like me. We don't enjoy spending our lives in pain. I WILL NEVER KNOW THE TRUTH OF WHAT HAPPENED TODAY. But if their system is fixable and it prevents this from happening to people in way worse situations than me, then I am glad I took time out of my life to write this. Blessings to the other people like me who have suffered under the incompetence of pain management in America!! I am giving 2 stars for the staff in the office who were lovely. The doctor seemed nice and caring, so I am giving her the benefit of doubt, and I am hoping this is an advertising issue Cap Pain Institute will fix.

I've been a patient of Dr. Gutierrez for 12 years and had outpatient surgery at this center several…read moretimes. The entire staff is professional, caring, attentive, and knows the value of outstanding patient care. The pre-surgical staff explains everything clearly, and in great detail. The operating room staff are keenly aware of how anxious patients like me can be, and are experts at making me feel comfortable and relaxed. The waiting room is furnished with comfortable sofas and chairs. The entire facility is modern, and meticulously clean. I will never hesitate to return because of the quality care I consistently receive. In fact, I'll have another procedure that will be completed within the month, and am actually looking forward to the relief it might provide. If you're looking for pain management that is the best, PSA is the place to go.

Caring for people and actually loving it, is what the whole medical profession is all about. With…read moreall due respect , some health professionals rush and get you in and out of the exam room, quicker than a New York minute. I recently had a procedure that required a follow up appointment and a medication review, and from my experience, I must say Dr. Genaro Gutierrez is the most caring and compassionate doctor in the medical profession! Dr. Gutierrez listens and does his best to understand your concerns. He travels outside of the box, and goes beyond what is expected, to make sure all your needs are met. When I leave his office, my frown is turned upside down, and I'm happy again!

I grew up in Texas the son of a scientist, and was raised in an intellectually rich environment in…read morewhich reading, research, facts and truth were held in high regard--in direct contrast to the astounding horror of our age in which the current power structure of idiot-based disinformation has allowed the term "alternative facts" to leak into our lexicon. I inherited what I call my father's Query Engine Mind, which has served me well in becoming a writer and a published author whose non-fiction book on UFOs has been selling steadily on Amazon for five years on April 9th. My research skills have also enabled me to scope out the best in their fields, which came in handy when I recently re-injured a herniated disc at L4-5 (which apparently is a more complex mess now than it was 25+ years ago when the snow skiing accident started it all), and I have lucked into a superb operation called the Greater Austin Pain Center. When Dr. Alan Silberberg walked into the consultation room, shook my hand, sat down and opened with, "I've studied your MRI images carefully, and you're in a real pickle here, buddy," I knew I'd met my doctor. He radiates intelligence the way my Dad did, and he's extremely blunt and direct and doesn't sugarcoat the facts--all the elements I need in a doctor for me to feel confident I'm in good hands. We've taken the approach of doing spinal epidurals (the same treatment that was very effective for me with the original injury), and I had my first session this week. I was face down on an operating table, so I can't visually describe what was done, but I can say that the needles weren't artlessly jammed into my lower back, they were slowly finessed into the damaged areas, and the steroid/pain killer mix was injected slowly and then with a more steady progression. The artful skill being utilized here was quite noticeable and greatly appreciated, and it clearly minimized the application pain (I chose no sedation). This doctor's impressive online CV most definitely matches his performance. Dr. Silberberg is surrounded by a top-notch staff of clinical professionals and front end office people, mostly an all-female crew. I've encountered nothing but friendly and polite helpfulness from everybody, both on the phone and in person. If they can maintain their level of excellence, friendliness and efficiency across the board, then I hope they corner the market here in Central Texas. My Dad often said, "The cream always rises to the top." Dr. Alan Silberberg and his crew have proven this to me. If you're a self-paying client like I am, this is the Go-To Team for you. They treat me great, and they've impressed me beyond words. I got lucky the day I found them.

I see Dr Alex Hynes at GAPC and he's the best pain doc I've ever had. At 75 years of age, that's…read moresaying a lot! His support staff is very friendly and accommodating. Paulo, who works the front desk, is great, as is his cohort, Gabe. They all have helped me tremendously with my knee and back.

I am a patient, and beyond the major relief I have had after treatments for SI Joint Dysfunction,…read morethe entire staff is incredible! From the front desk, and billing, to the medical assistants, to the nursing staff, and the PA's and doctor--everyone is professional, knowledgeable, thoughtful and willing to listen to their patients to understand what they need. I can't recommend them more highly!

I was referred to PPofTX by my orthopedic surgeon. I recently had a VERY THOUROUGH (general intake,…read morephysical exam, discuss imaging, course of treatment, etc.) new patient consult and I can't express how pleased I am with the level of care I have received thus far. All of the staff are extremely nice and knowledgeable. Despite the [painful] reason I was there, I left feeling a bit of relief simply knowing what my future options and plans are...at this point in my health journey, PROGRESS is everything! I will provide a follow-up after my first procedure (coming soon). The location is easy to access, and has ample parking. The facility is modern and clean. So far, definitely 5 stars. If you (and I sincerely hope not) discover a need for nerve pain relief, I recommend PPofTX. Be sure to say "howdy" to the lovely ladies Beverly, Annie, and Ellen. :D

I think a few of you read this like a novel. Well I thought I could write the ending-not quite! Smh…read more A doctor update: the former Founder of APA is GONE, Dr Wills-and parting was not sweet. I know how & why, and I'll leave it as not good. The entire medical community talks about the former APA Clinic-even when someone is NOT in the medical field. Austin does want to know: WHERE IS Dr Feferman? I thought I was done, but OH NO. I was given an amount much lower than my supposed total (which had included balance billing and significantly higher charges)-I paid cash to end it. THEN old claims previously processed as Out of Network (and part of my payment above) were resubmitted by "someone" as In Network, so this clinic collected double. NOT NICE. For those who hope this place is nice and has competent staff now-I hope so too. However, If they are so desperate or incompetent as to 1. Harass me for payment (no worries I save EVERYTHING), 2. Receive It after much negotiation THEN (as was always the CORRECT ROUTE- I was NEVER Out of Network) 3. Go To Cigna and RE FILE EACH as a "Corrected In Network Claim" I say BE CAREFUL. I am SO SICK of EVERYTHING related to APA and their new company BUT I have Ethics, and think my doctors should follow the Ethics to which THEY are bound. This isn't over, SO nothing else significant posts til this ENDS. However- I have Cigna so they will be involved You will GET NOWHERE with Austin Billing; I suggest googling the full company name not just USEP (see my post 1 or 2 below for it) along with the address in Dallas used to send payments (a POBox in Dallas). You WILL FIND contacts AND complaints I512hope this439helps you7342goodluck starting to appear-however none are mine. Good luck to others esp with Billing-infoabove-More when I have more.

Did business with this place for over a year. In that amount of time I saw 3 doctors pull up stakes…read moreand leave. Always wondered why. Well, this new doc, Brennan Frank, is an arrogant, egotistical, condescending a**hole. Yes he is. I spent 10 minutes with this yuppie and was ready to strangle someone. You don't talk to patients like this guy does and expect return business. I would rather be in continuous, agonizing pain than to have to be in the same room with him again. I switched to another pain doctor several months ago and am very satisfied. Bye bye, APA...

I went to see Dr. Mancera due to incredible pain that started at my neck went down to my right…read moreshoulder and down my entire arm to end with numbness in my hands. He ordered a MRI and prescribed Gabapentin. I filled the prescription but the list of possible side effects were terrifying. I called the office and informed them that I would not be taking that particular medication and would another alternative to relieve the terrible pain that I was in. I was informed he would not recommend or prescribed anything until after the MRI. There was zero concern for my pain nor any follow-up after I did the MRI which showed several issues. MY GP saw the MRI and stated that my pain must be intense and it was. Dr. Mancera obviously did not care about the pain due to his lack of follow-up or willingness to prescribe anything else but a medication that after research I did not feel safe taking. I felt unheard and uncared for. I would not recommend.

Really not a particularly good practice…read more I had a few procedures done to relieve some chronic back pain subsequent to surgery. Although they seemed to know what they were doing, I didn't get very much relief. Billing was an absolute nightmare however. I got bills that didn't make any sense. Spent hours and hours trying to get it straightened out. After months of tremendous frustration, they got a woman who was actually able to help with it. They had made several BIG mistakes (billing twice for the same thing, etc.), that were always in THEIR favor. Eventually, got it squared away (I ended up owing over $2,000 less than they were trying to get from me). By then treatment was complete and their new "suggestions" weren't terribly helpful (for instance, a $2,500 back brace which wouldn't allow me to sit in my chair at work). Just not very good at what they do and terrible at billing. I'm very glad that I'm not dealing with them anymore. There are plenty of other really good Pain Management Practices around.

I received care from Angela Ash. I cannot express enough how grateful I am to have met her. Angela…read moregoes beyond to help her patients. She takes time to listen to what your concerns are and does everything she possibly can to help you. Angela went out of her way to find out what was causing my pain and wasted no time finding a solution to treat it. Thank you Angela! I wanted to add that though I did not see Dr. Gutierrez, he was involved with my care on this visit by meeting and discussing my issues with Angela. Both went out of their way to find the problem and set up a plan to fix it.

I was out of work for three months due to back pain. Their injections in my back have me pain free…read morefor several years so far.

Followed Higginbotham here - he's amazing. The clinic was well run, and procedures can be done in…read morethe office. Sadly, he's been out on sabbatical and now I heard he retired so not sure what to do.

So Pain Management consultants merged or got bought out by another company. I believe they are…read morecalled Capital pain institute and let me tell you . They are so rude . I will never go back there . It's a shame that Pain management is no longer in business. Good luck to the new company! They don't treat you like a patient but like a child . I wish I could give a 0 star !! The doctor that I saw had no bed side manners .